[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serendipity Experience a warm welcome at this charming guesthouse where you can easily explore Naples' vibrant streets or unwind after your adventures. ![Minibar, individually decorated, desk, blackout drapes](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/53fb8826.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/5c7d51f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Room amenity](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/1c97b5b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/f726b23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/0ddc70bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff. VIP Access 9.4 Exceptional ## Popular amenities - Room service - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33782276&PinnedHotelID=33782276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ![Standard Room, 1 Queen Bed, Non Smoking (Yourself)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/167bd6a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking (Yourself) 10.0 Exceptional 5 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout drapes/curtains Bidet - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed, Non Smoking (Imagine)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/3671897f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking (Imagine) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Superior Room, 1 Queen Bed, Non Smoking (Explore)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/3c0f539a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking (Explore) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains - 237 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/27a04ccd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) 10.0 Exceptional 5 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains - 323 sq ft - Sleeps 3 - 1 Queen Bed ![Minibar, individually decorated, desk, blackout drapes](https://images.trvl-media.com/lodging/34000000/33790000/33782300/33782276/53fb8826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains - 323 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Property amenity](https://images.trvl-media.com/lodging/2000000/1040000/1030100/1030037/cf93a502.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mediterraneo Sant'Agnello - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 567 reviews CA $365 CA $417 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/SantAgnello-Hotels-Hotel-Mediterraneo.h1030037.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Sauna, hot tub, steam room, Turkish bath, body treatments](https://images.trvl-media.com/lodging/1000000/20000/10900/10853/0d1135c3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Central Wellness Sorrento - Pool - Breakfast included - Spa - Free WiFi 8.6 Excellent 208 reviews CA $249 CA $274 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Sorrento-Hotels-Central-Hotel.h10853.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5060000/5055700/5055668/8c45ff40.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palazzo Tasso Sorrento City Centre - Free WiFi - Air conditioning - Parking available - Housekeeping 9.4 Exceptional 468 reviews CA $128 CA $140 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Sorrento-Hotels-Palazzo-Tasso.h5055668.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Junior Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/d995b2fc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 105 reviews CA $157 CA $192 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1320000/1312200/1312107/9b8c064e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Belair Sorrento - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 823 reviews CA $794 CA $890 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Sorrento-Hotels-Hotel-Belair.h1312107.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - 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Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 960 reviews CA $239 CA $281 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/530000/527200/527112/2393d4f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Naples Hotel Mediterraneo Naples City Centre - Hot tub - Restaurant - Air conditioning - Gym 8.8 Excellent 670 reviews CA $448 CA $511 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Naples-Hotels-Renaissance-Naples-Mediterraneo.h527112.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) Ad ![Premium Room, Sea View](https://images.trvl-media.com/lodging/1000000/10000/2300/2254/w3838h2562x0y0-f1ac6077.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Napoli Panorama Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 992 reviews CA $226 CA $266 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Naples-Hotels-NH-Napoli-Panorama.h2254.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=9f6a00c4-8f62-4e02-941d-a1ebef7b99d0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Serendipity-BB.h33782276.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Serendipity-BB.h33782276.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85302%2C14.26877&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GwJ9uPBenuRJATLqvoHKdayka24=) PIAZZA GARIBALDI 39, Naples, NA, 80142 #### What's nearby - Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km - Spaccanapoli - 5 min walk - 0.5 km - Port of Naples - 18 min walk - 1.6 km - Molo Beverello Port - 2 min drive - 2.3 km - Via Toledo - 3 min drive - 2.3 km #### Getting around - Piazza Garibaldi Station - 2 min walk - Naples (INP-Naples Central Rail Station) - 4 min walk - Naples Intl. Airport (NAP) - 61 min drive #### Restaurants - ‪Caffe' Mexico - ‬3 min walk - ‪Sfogliatelab - ‬3 min walk - ‪Mimì alla Ferrovia - ‬3 min walk - ‪Attanasio | Ristorante tipico napoletano - ‬6 min walk - ‪La Cantina dei Mille - ‬6 min walk ## About this property ### Serendipity Guesthouse near Spaccanapoli Close to Port of Naples and Naples National Archaeological Museum, Serendipity provides amenities like a snack bar/deli. Guests can connect to free in-room WiFi. You'll also find perks like: - Express check-out, express check-in, and smoke-free premises - An elevator, a water dispenser, and tour/ticket assistance - Luggage storage - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually decorated, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and printers. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and bidets - Flat-screen TVs with digital channels - LED light bulbs, mini fridges, and cookware/dishes/utensils ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/9e5833b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,017 reviews CA $239 CA $281 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/93000000/92690000/92689700/92689637/aac540af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H22 Hotel Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Business services 9.4 Exceptional 296 reviews CA $149 CA $179 total includes taxes & fees Nov 3 - 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Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 328 reviews CA $100 CA $125 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=49162753&PinnedHotelID=49162753&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/76000000/75750000/75748000/75747942/0d302604.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold Tower Lifestyle Hotel Naples - Spa - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 516 reviews CA $178 CA $214 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=75747942&PinnedHotelID=75747942&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/10000/5100/5100/cbe69779.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Napoli Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,007 reviews CA $105 CA $131 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5100&PinnedHotelID=5100&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/37000000/36280000/36278200/36278142/1a8cbde8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gallery Suite Naples Naples City Centre - Free WiFi - Air conditioning - Parking available - Housekeeping 9.4 Exceptional 122 reviews CA $129 CA $157 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=36278142&PinnedHotelID=36278142&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 20 per night) - Street parking available ### Food and drink - Snack bar/deli ### Family friendly - Mini-fridge - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Well-lit path to entrance ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Double-glazed windows - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Limited room service - Mini-fridge - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating (climate-controlled) - Individual decor - Iron/ironing board on request - LED lighting - Printer - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 20 per night (656 ft away) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a security system and a first aid kit Property Registration Number IT063049B4LXAGSUYL ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Serendipity B&B NAPLES Serendipity NAPLES Serendipity B B Serendipity Naples Serendipity Guesthouse Serendipity Guesthouse Naples ## Frequently asked questions ### Is Serendipity pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Serendipity? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Serendipity on Nov 3, 2025 start from CA $140.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Naples-Hotels-Serendipity-BB.h33782276.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Serendipity? > Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at Serendipity? > Check-out is at 10:00 AM. ### Where is Serendipity located? > Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mi (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serendipity Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 127 8 - Good 40 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ### 10/10 Cleanliness ### 10/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Vince Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very satisfied with my stay. ##### Vince Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Michael Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was great. We were met early, checked in, treated great!! Highly recommend this spot and will stay here again when coming back. Hostess was the best!!! Great easy location for everything!! ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tony Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is spacious and beautiful. This is close to the train/bus/metro station which makes it very easy to go around. ##### Tony Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Anna Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay. ##### Anna Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Paul Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/ec68cdb5-221c-4f21-a0fc-4b4cf4e5d3cb-1753356152115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### José Miguel Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!! ##### José Miguel Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Annie Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station. There is a number of stairs before you get to the B&b but it's not too bad. ##### Annie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Yisel May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay at serendipity! Highly recommend! ##### Yisel Stayed 4 nights in May 2025 ### 10/10 Excellent #### Saeed Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you. ##### Saeed Stayed 2 nights in Jul 2025 ### 8/10 Good #### Chris Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely property Lovely Property in great location. It is the station area so it’s good location for traveling around but a bit on the dirty side. Lovely Alessandra offering a great service and a lot of advice. Her restaurant suggestions are great. Would highly recommend this place, it’s pristine and very nice. ##### Chris Stayed 3 nights in Jun 2025 ### 8/10 Good #### Walter Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities First of all - special thanks to Alessandra for being a wonderful host! It was incredibly easy to communicate with her using WhatsApp - she guided us prior to arrival - allowed us to drop off our luggage prior to the room being ready - gave us some tips, a map and was so kind to acknowledge our anniversary! The close proximity to the train station was crucial for us to get to/from the airport, trains to Sorrento and Salerno and subway to the Port and Toledo. The room was nicely decorated and met our travel needs. Yes, Naples is Naples - crazy - and being near a train station is usually a different world but we never felt unsafe! Thanks for your hospitality! ##### Walter Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mairi Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and modern with very friendly and helpful staff ##### Mairi Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mairi Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property had everything we needed. Was very clean and the staff were very friendly. ##### Mairi Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ross Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff, perfect location. We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel. ##### Ross Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hei Shun Hazel Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Check-in at specific time, staff will contact you through email/whatsapp beforehand. Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable. The building has a small elevator we can use. ##### Hei Shun Hazel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Elena Oct 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient to airport, short drive. ##### Elena Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Miguel Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much! ##### Miguel Stayed 2 nights in Apr 2025 ### 8/10 Good #### Nathan May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice bed near the train station Check-in was seamless and the staff were so helpful and kind providing tons of recommendations for food/drinks. The bed was comfortable and the room was clean. There was a tiny bit of mold in the shower but nothing terrible. Location near the train station makes this a good choice for 1 night before a train. ##### Nathan Stayed 1 night in May 2025 ### 8/10 Good #### Josephine Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was excellent: two windows with a view of Vesuvius. It was clean and comfortable. Getting up to the room involved several flights of stairs, though there was a rickety one-person lift which took you up one flight. Although it’s a “B and B” only bed is available, and no breakfast apart from coffee. ##### Josephine Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gaston Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent It was a brief but very pleasent stay. Staff was outstanding ##### Gaston Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Hongmiao Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfectly located - arrived at Serendipity within minutes of stepping off the Alibus from the airport to central Naples. Alessandra was a wonderful host. I would stay here again! ##### Hongmiao Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mark Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great place and very welcoming by Allesandria. Would stay here again. ##### Mark Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Bryce Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a very quaint hotel. Staff is not around. Area is a bit sketchy. Lots of doors and codes to get you to the room. The hotel is very nice. It’s great if you just want a place to sleep and shower. That’s we needed it for so it served that purpose nicely. ##### Bryce Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The check in and whatsapp options were easy and nice. The service was exceptional and the kindest lady was there to great us who also gave us recommendations. The location was okay but all other things perfect. ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### vered Aug 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice little boutique hotel. nice little boutique hotel. although the location is central, close to the train station, the area is a bit dodgy... ##### vered Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Hotel Michelangelo](https://www.expedia.ca/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)