Title: Hotel Masaniello Luxury - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6839225&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Masaniello Luxury Upscale retreat offers leisurely mornings with breakfast before guests dive into activities or relax with drinks at the welcoming bar ## Photo gallery for Hotel Masaniello Luxury ![Garden - Hotel Masaniello Luxury (Casoria)](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/1a5f0b81.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Wellness Spa Suite - Hotel Masaniello Luxury (Casoria)](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/a48516bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Masaniello Luxury (Casoria)](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/a09bae9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Masaniello Luxury (Casoria)](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/180f90a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room - Hotel Masaniello Luxury (Casoria)](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/1dbdfe8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Masaniello Luxury combines comfort with convenience. Enjoy a complimentary breakfast buffet, relax in the elegant garden, and unwind at the bar. WiFi is available throughout, and dry cleaning/laundry services handle practical needs during your stay. ## Reviews 6.4 ## Popular amenities - Breakfast included - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6839225&PinnedHotelID=6839225&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/9d86de57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Yard Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Free minibar items TV - 323 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Wellness Spa Suite ![Wellness Spa Suite](https://images.trvl-media.com/lodging/7000000/6840000/6839300/6839225/bb58dccb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wellness Spa Suite ### Highlights Yard Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Free minibar items TV - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8040000/8036900/8036822/e0d2f7e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pompeii Ruins Hotel Torre Annunziata - Pet friendly - Parking included - Free WiFi - Restaurant 7.0 Good 67 reviews CA $74 CA $87 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Torre-Annunziata-Hotels-Pompeii-Ruins-Hotel.h8036822.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=ec896986-b0b2-4062-ba7c-e214345b2953&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1330000/1320900/1320804/08c5082b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chiaja Hotel de Charme Naples City Centre - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 729 reviews CA $226 CA $266 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Naples-Hotels-Mercure-Napoli-Centro-Angioino.h19647.Hotel-Information?chkin=2026-3-7&chkout=2026-3-8&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=ec896986-b0b2-4062-ba7c-e214345b2953&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Hotel-Masaniello-Luxury.h6839225.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Hotel-Masaniello-Luxury.h6839225.Hotel-Information) ## About the area Casoria is home to Hotel Masaniello Luxury. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. [Visit our Casoria travel guide](https://www.expedia.ca/Casoria.dx6048926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.89588%2C14.29682&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bVPS5omuMtKTqpf0pkqxX_oH6IY=) Via Lucatelli, Casoria, NA, 80026 ### What's nearby - ![Napoli - Panoramica dalla loggia di San Martino](https://images.trvl-media.com/place/6175089/23d16c9a-8c76-4a48-b91f-62c8909696aa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Molo Beverello Port 9 min drive \- 9.6 km - ![HPJ5C9 Castel del Ovo, Naples, Italy](https://images.trvl-media.com/place/553248621579009936/07c7aa28-a090-4425-b401-d68796a5aab6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of Naples 9 min drive \- 8.8 km - ![Via Toledo, Naples, Italy](https://images.trvl-media.com/place/553248634041808518/b89e9201-20c9-48f6-89bd-83ea384e61a2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Toledo 9 min drive \- 9.6 km - ![M8NETA Naples (Italy) - Piazza Plebiscito, the main square in the historic centre of Naples. Two equestrian statues stand in front of the church of San Franc](https://images.trvl-media.com/place/6077690/e55cf856-b15e-4b71-b570-16d23d6b54e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Plebiscito 11 min drive \- 10.3 km - UCI Cinemas Casoria 3 min drive \- 1.5 km ### Getting around - Casoria-Afragola Station 3 min drive - Casalnuovo Station 8 min drive - Naples Intl. Airport (NAP) 14 min drive ### Restaurants - Il Rusticone 14 min walk - Espanico Caffè 10 min walk - Villa Santa Chiara 7 min walk - Sapori Polli di Gennaro Russo 4 min walk - McDonald's 3 min drive ## About this property ### Hotel Masaniello Luxury Upscale hotel near Spaccanapoli You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Masaniello Luxury. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks like: - Free self parking - A roundtrip airport shuttle (surcharge), 1 meeting room, and a 24-hour front desk - Tour/ticket assistance, luggage storage, and a front-desk safe Room features All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with jetted tubs and hydromassage showers - 55-inch TVs with Netflix, streaming services, and premium channels - Private yards, wardrobes/closets, and coffee/tea makers ## Similar properties ![Food and drink](https://images.trvl-media.com/lodging/4000000/3790000/3786400/3786305/64903d91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Hotel Casoria - Breakfast included - Parking included - Free WiFi - Air conditioning 8.0 Very good 143 reviews CA $103 CA $114 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=3786305&PinnedHotelID=3786305&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2530000/2520700/2520609/d8a7e750.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luxor Casoria - Breakfast included - Pet friendly - Parking included - 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24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Hydromassage showerhead - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch TV with premium digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Room service ### More - Air conditioning - Connecting rooms available - Desk - Heating - Individual furnishings - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 25.0 per day Cribs (infant beds) are available for EUR 15.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: EUR 20 per room (roundtrip) - Airport shuttle fee per child: EUR 20 (one-way), (up to 18 years old) - Crib (infant bed) fee: EUR 15.0 per day - Rollaway bed fee: EUR 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Masaniello Luxury Hotel Masaniello Luxury Casoria Masaniello Luxury Masaniello Luxury Casoria Hotel Masaniello Luxury Casoria, Italy - Province Of Naples Hotel Masaniello Luxury Hotel Hotel Masaniello Luxury Casoria Hotel Masaniello Luxury Hotel Casoria ## Frequently asked questions ### Is Hotel Masaniello Luxury pet-friendly? ### How much does it cost to stay at Hotel Masaniello Luxury? ### How much is parking? ### What time is check-in at Hotel Masaniello Luxury? ### What time is check-out at Hotel Masaniello Luxury? ### Does Hotel Masaniello Luxury provide a shuttle to the airport? ### Where is Hotel Masaniello Luxury located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Masaniello Luxury Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.0 Location ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 7 8 - Good 12 6 - Okay 10 4 - Poor 5 2 - Terrible 7 ## Reviews ### 6/10 Okay #### Grant Jul 14, 2014 Liked: Cleanliness #### Reasonable hotel pretty poor location The hotel is well appointed enough and comfortable. Rooms large but rather poorly lit. Given the location discretely located off a back road near the airport adjacent to a raised highway not sure they get a lot of tourists... But as a place to sleep close to the airport before an early flight... It was fine. ##### Grant ### 2/10 Terrible #### abdul hassan Jun 8, 2023 Disliked: Property conditions & facilities The air conditioning was off when we got to the hotel. It was hot in our room. There was also a phone in the room that didnt even work so we couldnt even reach the reception. There is no elevator and we had to go up to the second floor with our luggage without anyone helping. Main reason for our stay was for proximity to the airport. Definitely regret it. The area looked very shady. ##### abdul hassan Stayed 1 night in Jun 2023 ### 6/10 Okay #### Verified traveller Jul 20, 2022 Disliked: Room comfort #### Not a great hotel It was an odd hotel. A 15 minute drive to the airport but you get charged a surcharge when taking a taxi to and from the airport because of city boundary. It is really really noisy as there are two events spaces close-by. Also when we got there I asked for an extra bed as my daughter’s friend was with us and said I was happy if I had to pay an upgrade to have a triple room instead of a double. The guy who was on the reception was really nice and he said he could put a small foldaway bed in the room. Later that evening when we got back another guy on the reception was quite agressive about saying we had to pay a surcharge. I explained that I was happy to pay one and had been all along. I did not understand why he was being so aggressive. ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Verified traveller Jun 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok Ok ##### Verified traveller Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Verified traveller May 10, 2019 Liked: Cleanliness, staff & service Disliked: Amenities The good: The room was modern and there was underground parking. Proximal to airport. The bad: No elevator. Overwhelming stench of incense, masking what I can only assume is an ingrained tobacco smell. Directly adjacent a massive event centre that plays extremely loud music with deep bass and fireworks that resonate into your soul into all hours of the night. The highway noise was outright peaceful by comparison. DO NOT STAY HERE unless you are part of the event next door. We got out of bed, packed, and changed hotels, it just wasn’t worth it. No fault of the hotel staff, this location just could not be more terrible. ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### jacques, paris Aug 29, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### que du tape a l'oeil toute la nuit bruit des jacuzzi des autres chambres Problème d’étanchéité, nous avons du après douche éponger toute la chambre Pas de restaurant ouvert Petit déjeuner à minima ##### jacques Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### Salvatore, Catania May 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottimo ve lo consiglio Tutto perfetto ve lo consiglio ottima struttura ##### Salvatore Stayed 3 nights in May 2018 ### 6/10 Okay #### Verified traveller Apr 30, 2018 Liked: Cleanliness Disliked: Staff & service colazione molto modesta, albergo senza ascensore e un pò rumoroso parcheggio limitato ##### Verified traveller ### 4/10 Poor #### VINCENT Apr 28, 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Strange Place not to return Easily the strangest hotel I have ever stayed in, no lift, no restaurant menu, just all over a strange experience. Would not return personally. Think it is a swingers hotel. No idea how it is 4 star ##### VINCENT ### 2/10 Terrible #### Bob, Manchester England Nov 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rubbish hotel situated in Mad Max land. I booked this hotel because they promised " Airport shuttle complimentary to guests " however when i tried to book this they refused to do it saying it wasn't free and to phone this taxi firm and it would cost 20 euros the phone number didn't work and i had to pay 40 euros to travel the short distance from the airport to the hotel, on my return despite me having complained to Expedia they still said i had to pay however i insisted and eventually a clapped out dirty smart car took me to the airport. There was a kettle in the room but no cup, coffee tea etc i drank the bottle of water in the " complimentary mini bar " and it was never replenished. two tiny bottles of shower gel in the shower never replaced. ##### Bob Stayed 4 nights in Oct 2017 ### 8/10 Good #### angela, foggia Sep 28, 2017 Liked: Cleanliness, staff & service #### Una notte al Volo È stata la terza volta che io e mio marito abbiamo pernottato al MASANIELLO... struttura nuova E pulita, personale gentilissimo e camere grandi. Piccoli accorgimenti: i cuscini del letto troppo sottili, mancavano gli appendini nel bagno e la colazione un po’ troppo scarna ##### angela Stayed 1 night in Sep 2017 ### 4/10 Poor #### Verified traveller Sep 27, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### HENKILÖKUNTA YSTÄVÄLLINEN HUONE EI OLLUT NELJÄN TÄHDEN LUOKKAA, VAIKKA STANDARD. ##### Verified traveller Stayed 1 night in Sep 2017 ### 2/10 Terrible #### cla, milan Sep 18, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### totally disappointing not acceptable the description of deluxe very, very modest ##### cla Stayed 1 night in Sep 2017 ### 6/10 Okay #### Keith, London Sep 1, 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### 10 minutes taxi drive from airport The hotel is not that close to the airport. Attention! NO free shuttle from the airport, we had to pay 20 euros taxi ride to the hotel and 26 euros taxi back to the airport. Will have to call Expedia and ask for questions about this. Not enough lighting in the room and no towel hangers in bathroom. The room was big, bathroom too. Breakfast was basic but nice There's no elevator in the hotel Hotel staff was good but with minimum English Overall rating : 2.8 out of 5 ##### Keith Stayed 1 night in Aug 2017 ### 4/10 Poor #### mark Jun 4, 2017 Liked: Cleanliness, room comfort #### Wouldn't return Location poor. Didn't get the promised transfer from the airport. Room was noisy ##### mark Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Luigi Jun 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Soggiorno positivo piacevole scoperta Struttura nuova, personale gentilissimo e disponibile, poszone strategica ##### Luigi Stayed 1 night in May 2017 ### 6/10 Okay #### Verified traveller Apr 25, 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### OK VERY BAD SOUND INSULATION FOR ROOMS ##### Verified traveller ### 10/10 Excellent #### Domenico Apr 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Personale cortese Un elogio particolare a Francesco delka reception ##### Domenico ### 8/10 Good #### Verified traveller Feb 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities nessun commento soggiorno di lavoro ##### Verified traveller ### 6/10 Okay #### Verified traveller Dec 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities Camera poco illuminata ma pulita e ordinata frigobar compreso. Personale gentile ##### Verified traveller ### 8/10 Good #### Pasquale Nov 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities Hotel arredato con gusto, camera comoda e confortevole, buon ristorante annesso, unica nota negativa la colazione. ##### Pasquale ### 6/10 Okay #### Andreas, Oslo Jun 26, 2016 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Ok+ hotel Helt ok ##### Andreas ### 2/10 Terrible #### Paul, Ponte Vedra Beach, FL Jun 9, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### 4 star???? You must be joking Starting at the beginning... Location - When the cabbie drops you off at your hotel and says in his broken English, "Ummmm, this is not a beautiful part of town. Don't walk anywhere. Be careful", you know there's a problem. The wall you see in the photo around the front of the building is a security wall. Access - there was no elevator to our floor and no doorman, so we had to haul our luggage up the stairs (3.5 week vacation involves some heavy luggage). Room - As you'll see in the attached photos, the room was actually rather large, but very sparse and plain. The wallpaper was coming off the wall around the window. The walls were very thin and it was easy to hear people in the hall and other rooms. Experience - At about 12:30am, a series of about 20-30 pops went off that were either gunshots or fireworks. When I called the front desk to ask if everything was okay, the person spoke no English and couldn't communicate anything about the situation. I ended up barricading the front door just in case. The front desk agent in the morning did speak English and said a party in the hotel restaurant had set off some fireworks. Shuttle - The hotel said there was a shuttle to the airport. Their definition of a shuttle was a tiny old beat up car that literally looked like it had been in a demolition derby. I don't know what the criteria is that made this place a 4 star hotel, but I'd give it 1.5 stars. Definitely NOT upscale. ##### Paul ### 6/10 Okay #### Joe, London May 25, 2016 Liked: Cleanliness, staff & service #### Convenient for one night Although near the airport, getting to the Hotel by taxi was tricky. It's only a 1km drive (which is why we chose it) but the route crosses into a different region which means you get charged for the journey there and back. It will cost 35-40 Euros for this very short journey. We were never warned of this cost/detail on the Expedia site and think it should be highlighted. We complained to the taxi driver and he kindly charged us 25 Euro. But this is still not cheap for the short distance. For one night it was fine but the Hotel label themselves as a 4 star Luxury accommodation. It certainly was not 4 star. The breakfast was terrible. Cuts of meat in clingfilm that looked old and inedible, stale croissants and unfortunately even the coffee was poor. We only finished our coffee and got sone food in Naples. We arrived late in Naples and needed somewhere close to the airport. However, I'm sure there are better options in the area or even going into Naples would be worthwhile after this experience. The positive side are the friendly staff and convenience close to the airport. ##### Joe ### 8/10 Good #### Verified traveller Apr 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buono ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Long Beach Resort 1-904](https://www.expedia.ca/Panama-City-Beach-Hotels-Long-Beach-Resort-1-904.h102394328.Hotel-Information) > - [Hotel Quadrifoglio](https://www.expedia.ca/Naples-Hotels-Hotel-Quadrifoglio.h1467743.Hotel-Information) > - [Hotel Mercy](https://www.expedia.ca/San-Juan-La-Laguna-Hotels-Hotel-Mercy.h112669142.Hotel-Information) > - [Hotels near DeLuna Lanes Bowling Center](https://www.expedia.ca/DeLuna-Lanes-Bowling-Center-Hotels.0-l553248621558114592-0.Travel-Guide-Filter-Hotels) > - [Home2 Suites by Hilton Minneapolis Mall of America](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Home2-Suites-By-Hilton-Bloomington.h45237303.Hotel-Information) > - [Hotel Puntaquattroventi](https://www.expedia.ca/Naples-Hotels-Hotel-Puntaquattroventi.h1971457.Hotel-Information) > - [Mountain Hotels in Northern Spain](https://www.expedia.ca/Northern-Spain-Hotels-Mountain-Hotels.0-0-d6342394-tMountainHotels.Travel-Guide-Filter-Hotels) > - [Apartments Ajax](https://www.expedia.ca/Ajax-Apartments.d6047927-aaApartments.Travel-Guide-Accommodation) > - [Anderson Ocean Club and Spa by Oceana Resorts](https://www.expedia.ca/Myrtle-Beach-Hotels-Anderson-Ocean-Club-And-Spa-By-Oceana-Resorts.h1773482.Hotel-Information) > - [Hotel Mediterraneo](https://www.expedia.ca/Naples-Hotels-Hotel-Mediterraneo.h16390115.Hotel-Information) > - [DIMORA SAVOIA](https://www.expedia.ca/Naples-Hotels-DIMORA-SAVOIA.h107215386.Hotel-Information) > - [Condo Rentals Whitehall](https://www.expedia.ca/Whitehall-Condos.d6023563-aaCondos.Travel-Guide-Accommodation) > - [Pet-friendly Hotels in Sudbury](https://www.expedia.ca/Sudbury-Hotels-Pet-Friendly-Hotel.0-0-d6127346-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > - [Palazzo Rotati](https://www.expedia.ca/Fano-Hotels-Palazzo-Rotati.h6984641.Hotel-Information) > - [Hotel Ristorante Donato](https://www.expedia.ca/Naples-Hotels-Hotel-Ristorante-Donato.h12659975.Hotel-Information) > - [Beach Hotel in Union Bay](https://www.expedia.ca/Union-Bay-Hotels-Beach-Hotel.0-0-d6222142-tBeachHotel.Travel-Guide-Filter-Hotels) > - [Condo Rentals Estero](https://www.expedia.ca/Estero-Condos.d500699-aaCondos.Travel-Guide-Accommodation) > - [Hotels in Kondapur](https://www.expedia.ca/Kondapur-Hyderabad-Hotels.0-n3000664019-0.Travel-Guide-Filter-Hotels) > - [D'Majestic Place by Homes Asian 2](https://www.expedia.ca/Kuala-Lumpur-Hotels-DMajestic-Place-By-Homes-Asian-2.h41059842.Hotel-Information) > - [Villa Oteri Room & Bistrot](https://www.expedia.ca/Naples-Hotels-Villa-Oteri-Room-Bistrot.h111916138.Hotel-Information) > - [Sandman Inn Smithers](https://www.expedia.ca/Telkwa-Hotels-Sandman-Inn-Smithers.h16200.Hotel-Information) ### Flights > - [Flights from Richmond (YVR) to Port Townsend (TWD)](https://www.expedia.ca/lp/flights/yvr/twd/vancouver-to-port-townsend) > - [Flights from Calgary (YYC) to Dar es Salaam (DAR)](https://www.expedia.ca/lp/flights/yyc/dar/calgary-to-dar-es-salaam) > - [Flights from Mississauga (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) ### Cars