Title: Hotel Art Resort Galleria Umberto - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Art Resort Galleria Umberto Baroque hotel with a 24-hour front desk and a bar ![Deluxe Double Room, 1 Double or 2 Single Beds, Non Smoking, Balcony](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/d1224b21.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/9293af19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/3541d820.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/41d06fad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/639aa88b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Art Resort Galleria Umberto, near Via Toledo, offers upscale rooms with WiFi. Enjoy the daily manager's reception on the terrace for local insights. The concierge assists with planning, and on-site car rentals and luggage storage make exploring Naples easy. VIP Access 8.2 Very good ## Popular amenities - Bar - Pet-friendly - Breakfast available - Room service - Parking available - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1668004&PinnedHotelID=1668004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/45317afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating LCD TV Hypo-allergenic bedding Renovated in 2020 - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/45317afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 9.8 Exceptional 11 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Heating LCD TV Hypo-allergenic bedding - 215 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Superior Triple Room](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/ca26db00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 8.6 Excellent 4 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Heating LCD TV Hypo-allergenic bedding - 237 sq ft - City view - Sleeps 3 - 3 Twin Beds OR 1 Double Bed and 1 Twin Bed ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668004/ac9ad5ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating LCD TV Hypo-allergenic bedding Renovated in 2020 - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21400/21327/3c67278f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### De Bonart Naples, Curio Collection by Hilton Chiaia - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 148 reviews CA $422 CA $484 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=0de8cd80-8b75-4256-a55c-61f860ed8714&top_cur=CAD) Ad ![Junior Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/d995b2fc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 115 reviews CA $762 CA $857 total includes taxes & fees Nov 10 - 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Pet-friendly - Free WiFi - Air conditioning - Gym 8.0 Very good 713 reviews CA $205 CA $243 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Naples-Hotels-Mercure-Napoli-Centro-Angioino.h19647.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=0de8cd80-8b75-4256-a55c-61f860ed8714&top_cur=CAD) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 68 reviews [](https://www.expedia.ca/Naples-Hotels-NAP-LUXURY-GUEST-HOUSE-MUNICIPIO.h106436251.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=0de8cd80-8b75-4256-a55c-61f860ed8714&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/530000/527200/527112/2393d4f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Naples Hotel Mediterraneo Naples City Centre - 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Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 533 reviews CA $140 CA $172 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Naples-Hotels-Smart-Hotel-Napoli.h37760577.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=0de8cd80-8b75-4256-a55c-61f860ed8714&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Hotel-Art-Resort-Galleria-Umberto.h1668004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Hotel-Art-Resort-Galleria-Umberto.h1668004.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.83857%2C14.24927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J92UwYwuVwpv-HLmZK6X1HWWEjU=) Galleria Umberto I 83, Naples, NA, 80132 #### What's nearby - Galleria Umberto I - 1 min walk - 0.0 km - Via Toledo - 3 min walk - 0.3 km - Piazza del Plebiscito - 5 min walk - 0.5 km - Molo Beverello Port - 5 min walk - 0.5 km - Port of Naples - 13 min walk - 1.2 km #### Getting around - Municipio Station - 6 min walk - Napoli Marittima Station - 14 min walk - Naples Intl. Airport (NAP) - 44 min drive #### Restaurants - ‪La Sfogliatella Mary - ‬1 min walk - ‪Ke’kafè - ‬1 min walk - ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬2 min walk - ‪Pizzeria&Trattoria San Carlo - ‬1 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Hotel Art Resort Galleria Umberto Upscale hotel remodeled in 2020 and located near Via Toledo A short walk from Piazza del Plebiscito and Molo Beverello Port, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car rentals on site and a bar. Other perks include: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, free newspapers, and luggage storage - A front-desk safe, multilingual staff, and tour/ticket assistance - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Extra amenities include: - Reusable coffee/tea filters and LED light bulbs - Bathrooms with bidets and shower/tub combinations - LCD TVs with cable channels - Wardrobes/closets, cribs/infant beds, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/8500/8486/53d4eba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Continental Hotel Naples Naples City Centre - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,390 reviews CA $199 CA $237 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8486&PinnedHotelID=8486&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/1000000/30000/26200/26110/b7d231f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Hotel Excelsior Naples City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,006 reviews CA $250 CA $293 total includes taxes & fees Dec 3 - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,018 reviews CA $200 CA $238 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/38000000/37770000/37760600/37760577/ee9650a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smart Hotel Napoli Naples City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 533 reviews CA $140 CA $172 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=37760577&PinnedHotelID=37760577&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Naples by IHG Poggioreale - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,009 reviews CA $122 CA $168 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22859&PinnedHotelID=22859&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite | Balcony](https://images.trvl-media.com/lodging/13000000/12760000/12752400/12752305/ab590f0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Salgar Naples City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews CA $131 CA $162 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=12752305&PinnedHotelID=12752305&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking within 1 mile (EUR 45 per day); reservations required - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - RV/bus/truck parking (surcharge) on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Family friendly - Crib (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Doorbell and phone notification - Elevator - Grab bar near toilet - Handrails in stairways - Low-height counter and sink - Raised toilet seat - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Baroque architecture - Built in 2005 - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Reception hall - Renovated entire property - January 2020 ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Reusable coffee/tea filters - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 22 lbs per pet Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for EUR 10 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children - Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 3) - Nearby parking fee: EUR 45 per day (3281 ft away) - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049A1FNMWWVCU ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Art Galleria Umberto Art Galleria Umberto Naples Hotel Art Resort Galleria Umberto Hotel Art Resort Galleria Umberto Naples Art Hotel Naples Art Galleria Umberto Naples Hotel Art Resort Galleria Umberto Hotel Hotel Art Resort Galleria Umberto Naples Hotel Art Resort Galleria Umberto Hotel Naples ## Frequently asked questions ### Is Hotel Art Resort Galleria Umberto pet-friendly? > Yes, this hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Art Resort Galleria Umberto? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Art Resort Galleria Umberto on Dec 1, 2025 start from CA $183.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Naples-Hotels-Hotel-Art-Resort-Galleria-Umberto.h1668004.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Art Resort Galleria Umberto? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Art Resort Galleria Umberto? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies. ### Where is Hotel Art Resort Galleria Umberto located? > Located in Naples City Centre, this hotel is steps from Galleria Umberto I and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Art Resort Galleria Umberto Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 190 8 - Good 151 6 - Okay 57 4 - Poor 15 2 - Terrible 24 ### 8/10 Good #### Katherine Oct 12, 2025 Liked: Cleanliness Decent room close to sites and restaurants. ##### Katherine Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Colleen Sep 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice location for dining and shopping ##### Colleen Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Clare Louise Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in a beautiful galleria in centre of a busy shopping/food area. even though it was stunning architecture, at night the galleria had lots of homeless people in cardboard box homes. Staff at hotel were super friendly and helpful. Breakfast was fine, just basic, but we knew it was. Room was clean and up to standard. everything was walkable to shops and dining. ![Galleria Umberto where hotel was ](https://a.travel-assets.com/ugc/hotel-reviews/2b4b864b-f93f-4fa5-b3a6-8568cccde3d2-1760507194157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Galleria Umberto where hotel was](https://a.travel-assets.com/ugc/hotel-reviews/9a97e88c-99cc-4827-8b33-7a6751b0e12c-1760507194236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![the busy roundabout near the shops by hotel ](https://a.travel-assets.com/ugc/hotel-reviews/abe861ba-60ee-4ddb-b9b6-be7d213e6e8d-1760507194790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Naples](https://a.travel-assets.com/ugc/hotel-reviews/a09541c5-2858-4681-8609-732631e7f118-1760507254681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Clare Louise Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Howard May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything is good with this hotel! ##### Howard Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Nisha Sep 7, 2025 Liked: Staff & service Convenient ##### Nisha Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Yanela Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff, good location ##### Yanela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Hong Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too ##### Hong Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Eva Maria May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular hotel, close to everything. Perfect service with special mention to Margherita, Francesca, Nathasha, Carmen and Tereza. ##### Eva Maria Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Peter Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities absolutely lovely place and mint staff.. ##### Peter Stayed 3 nights in Jul 2024 ### 8/10 Good #### Abhishek Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is on the 4th floor of a very beautiful and architecturally famous shopping gallery. Staff is friendly and helpful, location is very close to shopping area with about 10-15 min walk to historic center, and 5 min walk to seaside. ##### Abhishek Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### John Oct 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable. ##### John Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Susan Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful. ##### Susan Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Robert Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast ##### Robert Stayed 5 nights in Mar 2024 ### 4/10 Poor #### Peter May 4, 2025 Disliked: Staff & service, property conditions & facilities Elevator issue big deal would not stay again. Very little understanding of English by staff ##### Peter Stayed 2 nights in Apr 2025 ### 8/10 Good #### Emanuela Jun 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was accomodating a request for a room with external view which was very nice. Spacious and comfortable room with a view. ##### Emanuela Stayed 3 nights in Jun 2023 ### 8/10 Good #### Jane Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there. ##### Jane Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Paul Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Paul Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Utpal Oct 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else. ##### Utpal Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Christophe Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location to explore Naples. A hidden gem! Every single staff member went above and beyond for me. As a women travelling alone, they made sure I was picked up from airport, even after flight delays. They helped me navigate the city and organised transport when needed. Room was spacious, comfortable and has eveningypu could need. Breakfast was a lovely selection with stunning views of the glass roof of the Galleria. Highly recommend location for San Carlo theatre (directly across the street), the funicular to Castel Elmo (also across the street) and easy access to many sites of Naples. ##### Christophe Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Christina Nov 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were fantastic. Breakfast was good. The building that the hotel is in is absolutely gorgeous. The hotel is on the 4th floor. You have to buzz in sometimes if the door downstairs is closed. We chose to walk up the stairs but there is an elevator. I think it costs 10c but the hotel will give you money. It can be a bit noisy in the atrium as it is open all night but not a big deal. Just an amazing location. Restaurants all around block so easy to find food. Take the free walking tour when in Naples. ##### Christina ### 6/10 Okay #### Jade May 2, 2024 Liked: Cleanliness Disliked: Staff & service This hotel is in a great location, right on the outskirts of the Spanish quarter and close to a few metro stations and the port so you can get around very easily! The room was a bit tired, fittings in the shower coming off, but really appreciated the double glazing as Naples is a loud city! Lovely balcony looking out onto the street of Naples. Only unfortunate incident was that when we came back from a day out, our balcony door had been left open from what we assume was the servicing staff, as we checked everything was locked upon leaving. When I told the staff about this on checkout, they just replied with 'ok' rather than any sort of apology which we found very disappointing. Great location, wouldn't stay again. ##### Jade Stayed 3 nights in Apr 2024 ### 6/10 Okay #### FORTUNA Nov 7, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels. ##### FORTUNA Stayed 7 nights in Oct 2023 ### 6/10 Okay #### Mariia Oct 19, 2025 Liked: Cleanliness Did not have breakfast included, needed to pay additional. ##### Mariia Stayed 3 nights in Oct 2025 ### 8/10 Good #### Anita Sep 23, 2025 Liked: Cleanliness, staff & service Disliked: Amenities The area around the galleria is a beautiful, architecturally stunning. The hotel staff was nice and we received a bottle of champagne on arrival. However it was difficult to access the hotel from the street. When we first arrived we had taken the ferry into the Port of Naples, there was not a Porter at the ferry or any clear instructions on how to get to the hotel. When we arrived to the hotel we had to bring multiple suitcases up a large staircase. I had asked the front desk for help but there’s only one person there so they could not leave or help us and additionally said that this service they normally offer. I think for any access points are difficult to bring up bags to the hotel and then subsequently to your room and a small elevator. They really need to have additional concierge services or porters to help bring luggage up. Also you have to use a little coin to operate the elevator which the front desk does give you but this was not told to us. In order to get in and out of the gate you have to press a certain button, again this is not that difficult but no one explained this to us at the front desk at time of arrival ##### Anita Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Simona Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación del hotel es excelente, dentro de la Galería Umberto y a pocos pasos de los principales sitios turísticos de Nápoles. La habitación era muy amplia, bonita y con una terraza encantadora. El personal fue siempre muy amable y atento. Como único detalle, el ascensor en ocasiones requiere una moneda de 10 céntimos para funcionar; en recepción te la facilitan sin problema, pero conviene tener alguna de reserva si subes al hotel. En general, una estancia fenomenal que repetiría sin dudar. ![](https://a.travel-assets.com/ugc/hotel-reviews/907d0c01-fff3-415e-bfe3-c6b21e656bd9-1756481879429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a62fb2bd-103b-466d-afbb-74f2a019dc85-1756481893158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Simona Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Michelangelo](https://www.expedia.ca/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)