Merci pour votre séjour avec nous, nous apprécions vos commentaires. Nous sommes anxieux de vous revoir chez nous, merci encore et bonne journée! Rina Tjoa Guest Services

Thank you for your 5/5 review. We are glad you enjoyed your stay with us and we hope to see you again!

We are glad to hear that you enjoyed your stay with us, we hope to see you again!

Hi Walter, thank you for choosing to stay with us, we appreciate your feedback and 5/5 review.We hope to see you again for another visit!

Hi Ingrid, we are happy to hear that you enjoyed your stay with us. Thank you for your 5/5 review.We hope to see you again for another visit!

Hi Corrine,Thank you for your feedback and 5/5 review!We hope to see you again for another visit!

Thank you Michael, we are glad that you enjoyed your stay with us, we hope to see you again!

Thank you for your feedback Jason. We hope to see you again!

Thanks for your feedback Darlene. We are glad you enjoyed your time with us!

Hi John,It sounds like you enjoyed your time at the resort, we hope to see you again for another visit!

Hi Stacey,Wonderful to hear that you enjoyed your stay with us.We hope to see you again.

Thank you for the glowing review! We're delighted you enjoyed your time at Halcyon. We look forward to welcoming you back for another wonderful experience.

Thank you for taking the time to rate your experience at Halcyon Hot Springs! We appreciate your feedback, and we're glad to see that you had a positive overall experience. If there are any specific areas or aspects you believe we could improve upon to make your next visit even better, please feel free to share your thoughts. We value your input and look forward to the opportunity to exceed your expectations in the future.

Hi Dean!Thank you for the glowing 5/5 review! We're thrilled to hear you found our place very quiet. Creating a serene atmosphere for our guests is one of our priorities. We hope you had a peaceful and enjoyable experience. Looking forward to welcoming you back for more tranquility in the future!

Thank you for sharing your wonderful experience at Halcyon Hot Springs! We're thrilled to hear that you had a great stay and enjoyed the friendly and helpful staff, as well as the amazing food and service at our restaurant. It's fantastic that you found the cottage comfortable, and the heated bathroom floor and bidet added an extra touch of luxury.We apologize for the inconvenience of the out-of-order fireplace but are delighted to hear that it didn't diminish your overall enjoyment. Having the pools to yourselves for half an hour must have been a fantastic treat. We're grateful for your kind words, and we hope to welcome you back for another exceptional trip in the future.

Dear guest,We're thrilled to hear you found our property spectacular, enjoyed our recently renovated cabin, and our mineral springs - hydrotherapy is really quite amazing! I will be sure to pass along your kind words to Chef Darryl and the rest of his team at Alcedo. Thank you for sharing your feedback, and we look forward to hosting you again soon.

Hi Holly,Thank you for the 5 stars! We are glad you enjoyed your experience at Halcyon Hot Springs. We look forward to hosting you again sometime!

Thank you for the 5-star review! We appreciate your positive feedback and are delighted to hear that you had a great experience. If you ever have any specific comments or suggestions in the future, please don't hesitate to reach out. We look forward to hosting you again soon!

Hello, Thank you for your review. We want to extend an apology for not meeting your expectations. Our restaurant is undergoing an unplanned and last minute renovation. We sincerely tried our best to inform everyone VIA email and Phone but unfortunately, not everyone was properly informed. I would like to invite you to please reach out to us so we can do our best to make things right for you. Again, our sincerest apologies and we look forward to working with you soon to make this right. Dallas Front Desk Supervisor.

Thank you for your 4.5-star review! We're thrilled to hear that you enjoyed your experience at Halcyon. Your support means a lot to us, and if there's anything specific you'd like to share or suggest, please feel free to let us know. We look forward to welcoming you back in the future!

Thank you for sharing your thoughts on Halcyon Hot Springs. We appreciate your feedback and are glad that overall, you enjoyed your stay!While we understand your concern about staffing, we are fortunate to have had a successful season and are not currently facing any major staffing issues. We take pride in maintaining a high level of service for our guests and will continue to ensure our staffing levels meet the demand. We would love for you to contact us directly so we can address any specific issues you may have experienced in this regard. The food trailer in the main parking lot is a temporary solution due to unexpected kitchen maintenance. Rest assured, we are actively working to complete the necessary repairs and renovations as quickly as possible to restore the restaurant to its full capacity. We apologize for any inconvenience this has caused. We also apologize for any issues you encountered with your breakfast service, and we'll address this with our team to improve the quality of our food.We appreciate your visit to Halcyon Hot Springs and hope you will give us another chance in the future to provide you with a more satisfying experience. Your feedback helps us make improvements and better serve our valued guests.

Hi Michelle,Thank you so much for the lovely review! We are so glad you enjoyed your time with us. Hope to see you again!

Hi Kelley,Thank you for the fantastic 5-star review! We're thrilled you enjoyed our clean facility, friendly staff, and the perfect water temperatures. The beach can be accessed via the stairs by the chalets. If you found it to be inaccessible or have suggestions for improving accessibility, we'd greatly appreciate your feedback. Looking forward to your next visit at Halcyon Hot Springs Resort!

Hi Jason,Thank you for choosing Halcyon Hot Springs for your peaceful retreat. We're thrilled you enjoyed our wonderful hot springs and experienced our friendly service. Our limited menu reflects our commitment to using local, sustainable ingredients. Your feedback is important, and we hope you'll join us again for another rejuvenating visit.

Hello Gerald,We are terribly sorry to hear that you did not enjoy your time with us. Was there any more specific feedback you can share with us so that I can pass it along to the appropriate departments?

Hi Thomas. Thank you so much for your wonderful review. We enjoyed hosting you here and look forward to seeing you next time.

Thank you for your kind review Nancy. We enjoyed hosting you and look forward to seeing you again sometime soon!

Hello Michael, Thank you kindly for the nice review. We enjoyed hosting you. We are glad that you enjoyed the experience you had in our restaurant. Also we appreciate the constructive feedback you have given us as well. We have forwarded that the the appropriate departments. Feedback like this is the only way we can improve the guest experience. If you are able to, can you kindly elaborate to us as to what the front desk staff may have said or done better or how they were unfriendly and unhelpful so we can pass it along?

Hi Shun Yee, Thank you kindly for the review. We enjoyed hosting you and hope to see you back sometime soon.

Hi Rob,Thanks for sharing your 10/10 review with us!Great to hear that you enjoyed stay and we hope to see you again!

Hi Sut, Thank you for the fantastic 5/5 review! We can't wait to welcome you back again soon!

Hi Rick,We appreciate your excellent review! Thank you for highlighting our outstanding dining and cabin accommodations. We're glad you had a great experience and hope to welcome you back soon!

Hi Murrie,Thank you for your valuable feedback! We appreciate your loyalty and your positive rating of our resort. We understand your suggestion for a convenience store with sandwiches or pizza and appreciate your input. While we do have a restaurant on-site, we understand that the menu may not always meet every guest's preferences or budget. We apologize for any inconvenience this may have caused.Regarding the canoe or boat rental, we prioritize the safety of our guests and due to the quickly changing conditions of Arrow Lake and the lack of cell service in the area, we are unable to provide rentals. However, we do offer SUP tours bookable through our spa, allowing guests to enjoy the serene beauty of the surroundings on the water.We value your suggestions and will take them into consideration as we continually strive to enhance our guests' experiences. Thank you once again for your feedback, and we hope to welcome you back to our resort in the future.

Hi Anton,We're sorry to hear that you had a negative experience during your visit to Halcyon Hot Springs. We value feedback from our guests, as it helps us improve our services. We would appreciate it if you could provide more details about the specific issues you encountered, as we strive to address any concerns promptly. Our goal is to ensure that all our guests have a pleasant and enjoyable experience. Please reach out to our Management team via contact email on our website so that we can assist you further. We hope to have the opportunity to make it right.

Hi Jesse,I am sorry to hear that our resort did not meet your expectations. Please feel free to reach out to us if you would like to provide feedback.