[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kivi Milimani Hotel A peaceful urban retreat where nature surrounds visitors, delicious meals await, and the staff's hospitality makes everyone feel welcome ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/b70c000c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/8072b3a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually furnished, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/56f511b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/50211cae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/6f48098a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers experience Nairobi's energy at Kivi Milimani Hotel through authentic African cuisine and contemporary amenities. The property offers a breakfast buffet each morning, an outdoor swimming pool, complimentary WiFi, and a garden for relaxation. 5.8 ## Popular amenities - Bar - Room service - Pool - Breakfast included - Pet-friendly - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5432217&PinnedHotelID=5432217&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Room](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/d9370ee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Individually furnished Air conditioning TV Private bathroom Free bottled water Desk Daily housekeeping - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Superior Room](https://images.trvl-media.com/lodging/6000000/5440000/5432300/5432217/5f9de335.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Individually furnished Air conditioning TV Private bathroom Free bottled water Desk Daily housekeeping - Sleeps 3 - 1 King Bed OR 2 Twin Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 104 reviews CA $81 CA $104 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/18000000/17600000/17595200/17595186/4d79c55e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Nairobi Airport by IHG Embakasi - Pool - Spa - Free airport shuttle - Parking included 9.4 Exceptional 1,011 reviews CA $182 CA $234 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 295 reviews CA $240 CA $300 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Nairobi-Hotels-Trademark-Hotel.h23478390.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/23000000/22480000/22473200/22473160/365e633b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel & Residences Nairobi Highridge - Pool - Spa - Kids pool - Parking included 8.8 Excellent 220 reviews CA $171 CA $214 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 24 reviews CA $184 CA $230 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2060000/2051800/2051788/2a1e5a12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tribe Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 240 reviews CA $282 CA $361 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Nairobi-Hotels-Tribe-Hotel.h2051788.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ace7edf3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 50 reviews CA $193 CA $242 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/74000000/73500000/73490900/73490807/a45c506f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Somerset Westview Nairobi Kilimani - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 61 reviews CA $199 CA $250 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Nairobi-Hotels-Somerset-Westview-Nairobi.h73490807.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/104000000/103870000/103860700/103860629/48423df0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Suites at Enaki Town Nairobi - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 11 reviews CA $143 CA $168 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Nairobi-Hotels-Trademark-Suites-At-Enaki-Town.h103860629.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209763/e76a6801_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 16 reviews CA $191 CA $239 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Nairobi-Hotels-Pullman-Nairobi-Upper-Hill.h102209763.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=502fccb5-9824-416e-8dc1-97860063cbcf&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Kivi-Milimani-Hotel.h5432217.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Kivi-Milimani-Hotel.h5432217.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28931%2C36.80607&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QjR2u-CsLshMIZAtEVs17iKJ3pc=) Milimani Road, off Ralph Bunche Road, Nairobi #### What's nearby - Nairobi Hospital - 10 min walk - 0.9 km - Uhuru Park - 12 min walk - 1.0 km - University of Nairobi - 2 min drive - 1.5 km - Kenyatta International Convention Centre - 3 min drive - 2.6 km - Yaya Centre - 3 min drive - 2.6 km #### Getting around - Syokimau Station - 26 min drive - Nairobi (WIL-Wilson) - 12 min drive #### Restaurants - ‪Mugg & Bean - ‬15 min walk - ‪Alan Bobbes Bistro - ‬15 min walk - ‪Java Upper Hill - ‬13 min walk - ‪The Daily Café & Bistro - ‬17 min walk - ‪Hillside Grill - ‬20 min walk ## About this property ### Kivi Milimani Hotel Hotel near Nairobi National Park Consider a stay at Kivi Milimani Hotel and take advantage of a free breakfast buffet, a garden, and laundry facilities. Be sure to enjoy African cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. You'll also enjoy perks such as: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), a porter/bellhop, and a gift shop - Tour/ticket assistance, meeting rooms, and a front-desk safe Room features All 73 individually furnished rooms include thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and free bottled water. More amenities include: - Bathrooms with free toiletries - Balconies, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/40000000/39490000/39484300/39484258/8c3ebef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residence, Nairobi Arboretum Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 247 reviews CA $220 CA $275 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=39484258&PinnedHotelID=39484258&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/20000000/19800000/19791300/19791204/7d5ed8dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yaya Hotel and Apartments Kilimani - Kitchen - Dryer - Parking included - Free WiFi 9.4 Exceptional 49 reviews CA $162 CA $416 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=19791204&PinnedHotelID=19791204&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) on request - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden ### More - 1 building - 5 floors - Art Deco architecture - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom ### Entertainment - TV ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Desk - Individual furnishings - Phone ## Policies ### Check-in Check-in time starts at noon Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation ### We should mention Pool access available from 7 AM to 6 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Kivi Hotel Kivi Milimani Kivi Hotel Kivi Hotel Milimani Kivi Milimani Kivi Milimani Hotel Kivi Milimani Hotel Nairobi Kivi Milimani Nairobi Milimani Milimani Hotel Kivi Milimani Hotel Hotel Kivi Milimani Hotel Nairobi Kivi Milimani Hotel Hotel Nairobi ## Frequently asked questions ### Does Kivi Milimani Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 7 AM–6 PM. ### Is Kivi Milimani Hotel pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Kivi Milimani Hotel? > Self parking is free at this property. ### What time is check-in at Kivi Milimani Hotel? > Check-in begins at noon. ### What time is check-out at Kivi Milimani Hotel? > Check-out is at 10 AM. ### Does Kivi Milimani Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. ### Where is Kivi Milimani Hotel located? > Located in Kilimani, this hotel is within a 15-minute walk of Uhuru Park, Central Park, and Nairobi Hospital. Nairobi Gallery and Teleposta Towers are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kivi Milimani Hotel Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 5 6 - Okay 14 4 - Poor 9 2 - Terrible 2 ### 6.2/10 Cleanliness ### 7.2/10 Staff & service ### 4.8/10 Property conditions & facilities ### 8/10 Good #### Verified traveller Apr 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ein freundliches Hotel Das Hotel liegt gut im Zentrum. Der Empfang war freundlich, das Essen lecker und es gab reichlich viel! ##### Verified traveller ### 4/10 Poor #### Verified traveller Oct 25, 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Bedagat hotell med vacker liten trädgård. ##### Verified traveller ### 4/10 Poor #### Verified traveller Dec 9, 2015 Disliked: Property conditions & facilities, room comfort #### Worst value for money Terrible wifi ... and the interior and furnishing in babsolute shambles to say the least. ##### Verified traveller ### 6/10 Okay #### Verified traveller Sep 18, 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Room was noisy and not very clean Not very clean considering I paid 270 dollars for 2 nights ##### Verified traveller ### 8/10 Good #### Wendy Aug 11, 2015 Liked: Cleanliness, room comfort ##### Wendy ### 6/10 Okay #### Andrew, Manchester Dec 15, 2014 Liked: Staff & service Disliked: Cleanliness #### fair flight stopover ##### Andrew ### 8/10 Good #### Hamish Nov 26, 2014 Liked: Cleanliness, staff & service, room comfort ##### Hamish ### 6/10 Okay #### Jacquie, Devon, Alberta Oct 2, 2014 Liked: Cleanliness #### Better than I thought but a little too $$ Yes the lift is noisy, the dinning room service is slow and I think the rooms are overpriced. The staff is friendly and helpful, it is situated in a good location, the food decent, the grounds are very nice. If the price was lowered it would be your typical budget hotel. ##### Jacquie ### 8/10 Good #### Jenny Sep 4, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to CBD. All services available Welcoming staff. Good faciiities. Convenient location. ##### Jenny ### 10/10 Excellent #### Jenny, Melbourne Aust Aug 27, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable hotel close to CBD Stayed here 2 nights then another following a trip away. Pleasant surroundings, close to CBD, all services available. I ##### Jenny ### 6/10 Okay #### Kasper Christiansen, Denmark Aug 21, 2014 Liked: Staff & service Rigtig fint hotel uden det store luksus, god service og hjælpsom personale. ##### Kasper Christiansen ### 8/10 Good #### Verified traveller Aug 15, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fantastic service fantastic service and excellent breakfast However during my 1-night stay over there was disturbance with a drunken party (several people) and I feel the hotel management did not take enough action to limit the noice level to allow other hotel guests to sleep ##### Verified traveller ### 4/10 Poor #### md649, NZ Jul 27, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Wouldn't stay here again for the price we paid. Only stayed here due to start and finish point for Intrepid tours. The hotel just down the road is much better and worth the money. Herron Portico ##### md649 ### 2/10 Terrible #### Verified traveller Jul 21, 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### One of the worst hotels I ever stayed in This hotel is dirty. Things (phone, internet, even the door handle) do not work. The staff, when asked why things don't work, acts like they do not know what one is talking about. You hear a common excuse, "they are working on it." The problem is, from other people who stayed in this hotel for more than a day, you find out that things have been like this since they checked in. Avoid staying in this hotel. Even if it is a meeting point for your safari (this was the case for me and I still don't quite get why the company does not select a better hotel) there are other hotels near by, literally within 2 to 5 minutes walk. ##### Verified traveller ### 6/10 Okay #### Holly, New Zealand Jun 22, 2014 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Different from the pictures Hotel isn't quite as nice as the pictures but is fine. Toilet in our room didn't work but thy quickly sent a maintenance person to fix it. I also always felt safe while staying there. ##### Holly ### 4/10 Poor #### Business Traveller, Pretoria Feb 23, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quality going down Since may stay in Jan 2014 the hotel has really gone down lower than they already were. The lift is now very dangerous to use and the doors do not open. The front desk service is really minimal, not even able to find an email or print out a boarding pass. The wifi system that works on a continuously running pass from which you have to log out to prevent going to the lobby for a new pass every time, is excruciating if you need to do serious work, and use various equipment (laptop, phone, tablet). The bathroom is almost falling apart from old age, and dirt remains in teh corners. This hotel needs a serious overhaul in management and quality. ##### Business Traveller ### 2/10 Terrible #### TOBIAS, JAPAN Feb 11, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bad experience I'm totally disappointed in the way everything is indicated on the hotel's website and get to know it was all lies,there was no air-conditions and not even fan as stated .the hotel is about 20 KM from the airport not 3km as said,my stay was not comfortable ##### TOBIAS ### 6/10 Okay #### Ritchie, Canada Jan 22, 2014 Liked: Cleanliness, staff & service ##### Ritchie ### 6/10 Okay #### K Bakker, S Africa Jan 12, 2014 Liked: Staff & service Disliked: Room comfort #### A cheaper alternative The hotel is well located in the CBD. However, the hotel has seen better days. Needs an overhaul. ##### K Bakker ### 6/10 Okay #### K Bakker, Pretoria, S. Africa Jan 12, 2014 Liked: Staff & service Disliked: Room comfort #### Good for affordable short business trips The hotel is well located in the CBD. However, the wifi coupons system make multiple device operation difficult, and need to be switched off constantly to avoid loss of internet time. The bathroom has only hot water for the shower, which make shaving at the WHB difficult. Conversely, the staff are very friendly and courteous. Maybe a bit overpriced for this old hotel? ##### K Bakker ### 6/10 Okay #### Dave, USA Oct 2, 2013 Liked: Staff & service #### Not as bad as reviews suggest I had a pretty decent stay here before starting an intrepid trip. The price for the Internet was reasonable (but not free!), shower was hot and the front desk was helpful when my bag was lost at the airport. Not luxury, but not the worst. ##### Dave ### 6/10 Okay #### jony, Tokyo Aug 30, 2013 Liked: Cleanliness, staff & service, room comfort #### ホテルの皆さんの笑顔がGood! 外見は、少し古びた感じのアパート。 朝食は普通レベル。 鍵がすこし、かけにくい。 バルコニー、プール方向の緑が、とてもよい。 シャワーはお湯がでるが、蛇口は水だけ。 ホテルの皆さんの笑顔がすばらしい。親切。 ##### jony ### 4/10 Poor #### l, USA Aug 21, 2013 Disliked: Cleanliness, property conditions & facilities, room comfort Disappointing stay. The hotel needs a complete overall. the elevator was horrible and very noisy making it difficult to have a comfortable sleep. The physical features require a complete make-over. The staff were nice but the facility is poor. I will not stay there during my next trip to Kenya. The owners should seriously consider making an investment to improve upon the facility. ##### l ### 6/10 Okay #### Tim, Montana Jun 22, 2013 Disliked: Property conditions & facilities #### Connected with Intrepid Safari I would not recommend this hotel unless you are connecting to an Intrepid tour. When we checked in it was busy. The front desk staff was overwhelmed and appeared to be poorly trained. Our first room was close to the elevator on the 5th floor. The elevator made a loud groaning sound every time it changed floors. Upon request we were moved to another room which was much quieter. Our second room did not have towels or pillow cases. There was a problem with the in-house laundry and the hotel had to send their laundry somewhere else. Housekeeping did provide the required items late in the evening. We ordered dinner in the dinning room and it took 2 hours before the food arrived. We ate at the hotel 6 times and only once had half-decent service. The convenience of connecting to our tour is the only positive for staying in this hotel ##### Tim ### 4/10 Poor #### Fernand, Paris, France Jun 2, 2013 Disliked: Staff & service, property conditions & facilities, room comfort #### N'Y ALLEZ PAS! A EVITER ABSOLUMENT! Internet payant et cher, rupture stock de gel douche après 2 jours, problème de pompe sur le circuit d'eau au 5ème jour non résolu après 3 jours... donc, après 3 jours sans pouvoir me laver, j'ai quitté l'hôtel avant la fin du séjour, prévu initialement pour 9 nuitées! Cet hôtel est mal entretenu et mal géré... il tombe lentement mais surement vers la faillite: taux d'occupation très bas (moins de 10%)... 2 chambres occupées à mon étage qui en compte une 20taine... petit-déjeuner buffet annulé faute de monde dans l'hôtel! La restauration est lente et aléatoire, allant de l'acceptable à des plats que j'ai renvoyés en cuisine. Le bilan est donc très défavorable, particulièrement dans son rapport qualité-prix. Y passer une nuit de passage pour un routard serait sans doute acceptable... en revanche, à éviter absolument pour un séjour plus long! Dans la même rue, je conseille le COMFORT Hotel, moins cher et acceptable en rapport qualité-prix, ou le HERON PORTICO, un peu plus onéreux, mais récemment refait à neuf et plutôt luxueux. Dommage que les fumeurs soient bannis dans ce dernier! ##### Fernand ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.ca/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Hotels in Jerusalem](https://www.expedia.ca/Jerusalem-Hotels.d178271.Travel-Guide-Hotels) > > [Element Vancouver Metrotown](https://www.expedia.ca/Vancouver-Hotels-Element-Vancouver-Metrotown.h9462566.Hotel-Information) > > [Dog-friendly home at the base of Blue Mountain](https://www.expedia.ca/The-Blue-Mountains-Hotels-Dog-Friendly-Home-At-The-Base-Of-Blue-Mountain.h44310791.Hotel-Information) > > [Comfort Inn Airport West](https://www.expedia.ca/Toronto-Hotels-Comfort-Inn-Airport-West.h13673.Hotel-Information) > > [In the heart of downtown Windsor Penthouse Suite Change listing](https://www.expedia.ca/Windsor-Hotels-In-The-Heart-Of-Downtown-Windsor-Penthouse-Suite-Change-Listing.h55016733.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Titanic Hotel Belfast](https://www.expedia.ca/Belfast-Hotels-Titanic-Hotel-Belfast.h19530454.Hotel-Information) > > [Hotel Denit Barcelona](https://www.expedia.ca/Barcelona-Hotels-Hotel-Denit-Barcelona.h2384997.Hotel-Information) > > [Pet-friendly Hotels in Hamilton](https://www.expedia.ca/Hamilton-Hotels-Pet-Friendly-Hotel.0-0-d3963-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Inverness](https://www.expedia.ca/Inverness-Hotels.d181850.Travel-Guide-Hotels) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Hôtel Plaza Québec par JARO](https://www.expedia.ca/Quebec-Hotels-Hotel-Plaza-Quebec.h14637934.Hotel-Information) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) ### Flights > [Flights from Lisbon District (LIS) to Calgary (YYC)](https://www.expedia.ca/lp/flights/lis/yyc/lisbon-to-calgary) > > [Delta](https://www.expedia.ca/Delta-Flights.cDL.Travel-Guide-Airlines) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yvr/phx/vancouver-to-phoenix) > > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) > > [Flights from North Syracuse (SYR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/syr/lax/syracuse-to-los-angeles) > > [Flights from Calgary (YYC) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yyc/phx/calgary-to-phoenix) > > [Volaris](https://www.expedia.ca/Volaris-Flights.cY4.Travel-Guide-Airlines) ### Activities > [Things to do in Palm Springs](https://www.expedia.ca/Things-To-Do-In-Palm-Springs.d180676.Travel-Guide-Activities) ### Packages > [Great Canadian Midway](https://www.expedia.ca/Great-Canadian-Midway-Clifton-Hill.d6277517.Vacation-Attraction) > > [Batanes Vacations](https://www.expedia.ca/Batanes.d553248628384503066.Destination-Travel-Guides) ### General > [Visit Santa Rosa Beach](https://www.expedia.ca/Santa-Rosa-Beach.dx183118)