Title: Joy Palace - Latest Reviews, Deals & Photos 2025 - Expedia.ca

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# Joy Palace

Travelers start their day with a hearty English breakfast before connecting with colleagues in the meeting rooms or unwinding on the inviting terrace

![View from property](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/11d274b6.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Twin Room](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/9b8d63d9.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior detail](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/7fe8da64.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Shower, free toiletries, slippers, towels](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/33b78495.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Billiards](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/67ef6203.jpg?impolicy=resizecrop&rw=297&ra=fit)

-   Overview
-   Rooms
-   Location
-   Policies

Joy Palace sits in central Nairobi, serving English breakfast and providing dry cleaning services. Guests appreciate the WiFi access, relaxing terrace, and business center. Previous visitors have noted the convenient location near both the University of Nairobi and City Market.

8.0

Very good

## Popular amenities

-   Bar
    
-   Room service
    
-   Breakfast included
    
-   24/7 front desk
    
-   Housekeeping
    
-   Laundry
    

## Room options

### Check availability for these dates

Tonight

[Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24057872&PinnedHotelID=24057872&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

3+ beds

Showing 5 of 5 rooms

![Shower, free toiletries, slippers, towels](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/c65413d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room, 1 Double Bed

### Highlights

Soundproofed

Heating

Flat-screen TV

Private bathroom

Free bottled water

Cable channels

Wardrobe or closet

Daily housekeeping

-   107 sq ft
    
-   City view
    
-   Sleeps 2
    
-   1 Double Bed
    

![Twin Room](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/1c7a0408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room

### Highlights

Soundproofed

Heating

Flat-screen TV

Private bathroom

Free bottled water

Cable channels

Wardrobe or closet

Daily housekeeping

-   215 sq ft
    
-   City view
    
-   Sleeps 2
    
-   2 Twin Beds
    

![Superior Room, Non Smoking](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/4a0bb7e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room, Non Smoking

### Highlights

Soundproofed

Heating

Flat-screen TV

Private bathroom

Free bottled water

Cable channels

Wardrobe or closet

Daily housekeeping

-   Sleeps 3
    
-   1 Double Bed and 2 Twin Beds
    

![Standard Double Room](https://images.trvl-media.com/lodging/25000000/24060000/24057900/24057872/d7ae1c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room

### Highlights

Soundproofed

Heating

Flat-screen TV

Private bathroom

Free bottled water

Cable channels

Wardrobe or closet

Daily housekeeping

-   City view
    
-   Sleeps 2
    
-   1 Double Bed
    

### Standard Double Room, 1 Double Bed

### Highlights

Soundproofed

Heating

Flat-screen TV

Private bathroom

Free bottled water

Cable channels

Wardrobe or closet

Daily housekeeping

-   Sleeps 2
    
-   1 Double Bed
    

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.26694%2C36.80514&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DehD1H4Kqq9CML5k-gtVTZjOmuU=)

Westlands Close, Nairobi, Nairobi County, 00101

#### What's nearby

-   Sarit Centre - 8 min walk - 0.7 km
    
-   University of Nairobi - 17 min walk - 1.4 km
    
-   Kenyatta International Convention Centre - 4 min drive - 3.7 km
    
-   Yaya Centre - 6 min drive - 4.0 km
    
-   United Nations Office at Nairobi - 8 min drive - 5.9 km
    

#### Getting around

-   Syokimau Station - 26 min drive
    
-   Nairobi (WIL-Wilson) - 16 min drive
    

#### Restaurants

-   ‪68 Library - ‬4 min walk
    
-   ‪Spilt Milk - ‬3 min walk
    
-   ‪Nana Swahili Restaurant - ‬5 min walk
    
-   ‪Chowpaty - ‬3 min walk
    
-   ‪Clay Oven - ‬5 min walk
    

## About this property

### Joy Palace

Hotel near Sarit Centre

Located close to University of Nairobi and City Market, Joy Palace provides free English breakfast, a terrace, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Additional perks include:

-   Free self parking
-   A roundtrip airport shuttle (surcharge), express check-out, and express check-in
-   Free newspapers, a billiards/pool table, and a 24-hour front desk

Room features

All guestrooms at Joy Palace have perks such as laptop-friendly workspaces, in addition to amenities like free WiFi and sound-insulated walls.

Other amenities include:

-   Bathrooms with showers and free toiletries
-   Flat-screen TVs with premium channels
-   Wardrobes/closets, heating, and daily housekeeping

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## Property amenities

### Internet

-   Available in all rooms: Free WiFi
    
-   Available in some public areas: Free WiFi
    

### Parking and transportation

-   Roundtrip airport shuttle (surcharge)
    
-   Free self parking on site
    

### Food and drink

-   Free English breakfast
    
-   A bar/lounge
    
-   A restaurant
    

### Things to do

-   Billiards/pool table
    

### Family friendly

-   Laundry facilities
    
-   Soundproofed rooms
    

### Conveniences

-   24-hour front desk
    
-   Free newspapers in lobby
    
-   Laundry facilities
    
-   Luggage storage
    

### Guest services

-   Concierge services
    
-   Dry cleaning/laundry service
    
-   Housekeeping (daily)
    
-   Turndown service
    

### Business services

-   Business center
    
-   Meeting rooms
    

### Outdoors

-   Terrace
    

### More

-   Reception hall
    
-   Smoking not allowed
    

## Room amenities

### Bedroom

-   Bedsheets provided
    

### Bathroom

-   Free toiletries
    
-   Private bathroom
    
-   Shower
    
-   Slippers
    
-   Towels provided
    

### Entertainment

-   Flat-screen TV with premium cable channels
    

### Food and drink

-   Free bottled water
    
-   Limited room service
    

### More

-   Desk
    
-   Free daily newspapers
    
-   Heating
    
-   Iron/ironing board on request
    
-   Laptop workspace
    
-   Soundproofed rooms
    

## Policies

### Check-in

Check-in start time: noon; Check-in end time: 11:30 PM

Express check-in available

Minimum check-in age: 18

### Check-out

Check-out before 10 AM

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Meals are available by reservation only and cannot be requested after check-in.

### Access methods

Staffed front desk

### Pets

Pets stay free

Restrictions apply; for more information contact the property at the number on the booking confirmation

### Children and extra beds

Children are welcome

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

### Property is also known as

Joy Palace Hotel Nairobi

Joy Palace Hotel

Joy Palace Nairobi

Joy Palace Hotel

Joy Palace Nairobi

Joy Palace Hotel Nairobi

## Frequently asked questions

### Is Joy Palace pet-friendly?

> Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

### How much does it cost to stay at Joy Palace?

> As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Joy Palace on Oct 15, 2025 start from CA $171.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nairobi-Hotels-Joy-Palace.h24057872.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices.

### How much is parking at Joy Palace?

> Self parking is free at this property.

### What time is check-in at Joy Palace?

> Check-in start time: noon; Check-in end time: 11:30 PM.

### What time is check-out at Joy Palace?

> Check-out is at 10 AM.

### Does Joy Palace provide a shuttle to the airport?

> Yes, there's an airport shuttle.

### Where is Joy Palace located?

> Located in Westlands, this hotel is within 1 mi (2 km) of Sarit Centre and University of Nairobi. City Market and Uhuru Park are also within 3 mi (5 km).

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## Joy Palace Reviews

8.0

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.6

Cleanliness

### 10

Location

### 9.4

Staff & service

### 8.0

Eco-friendliness

### 8.6

Property conditions & facilities

10 - Excellent

6

8 - Good

3

6 - Okay

3

4 - Poor

0

2 - Terrible

1

### 6/10 Okay

#### Verified traveller

Sep 24, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Friendly staff

Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor

##### Verified traveller

Stayed 2 nights in Sep 2022

### 6/10 Okay

#### Verified traveller

Oct 9, 2024

Liked: Staff & service, property conditions & facilities

Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.

##### Verified traveller

Stayed 2 nights in Oct 2024

### 6/10 Okay

#### Haitham

Sep 23, 2024

Liked: Property conditions & facilities, room comfort

##### Haitham

Stayed 6 nights in Sep 2024

### 8/10 Good

#### Lucia

Apr 14, 2024

Liked: Staff & service, amenities

Efficient, voor kort verblijf.

##### Lucia

Stayed 1 night in Mar 2024

### 10/10 Excellent

#### Verified traveller

Feb 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Verified traveller

Stayed 1 night in Feb 2024

### 10/10 Excellent

#### Kiriakos

Jan 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

##### Kiriakos

Stayed 1 night in Jan 2024

### 8/10 Good

#### Verified traveller

Dec 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

#### Enkelt centralt boende.

Ett enkelt boende som passar utmärkt för en god natts sömn.

##### Verified traveller

Stayed 1 night in Nov 2023

### 10/10 Excellent

#### José Rafael

Mar 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Thanks Marta

Thanks Marta for the attention

##### José Rafael

Stayed 1 night in Feb 2019

### 10/10 Excellent

#### Akter

Feb 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Excellent Service

Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!

##### Akter

Stayed 4 nights in Feb 2019

### 8/10 Good

#### Akter

Feb 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Clean and good neighborhood

Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.

##### Akter

Stayed 4 nights in Jan 2019

### 2/10 Terrible

#### Laurent

Nov 27, 2018

J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !

##### Laurent

Stayed 1 night in Nov 2018

### 10/10 Excellent

#### Lashaunie

Oct 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Lashaunie

Stayed 2 nights in Oct 2018

### 10/10 Excellent

#### Verified traveller

Sep 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff and very good security.

##### Verified traveller

Stayed 1 night in Sep 2018