Title: Hotel Troy Nairobi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Troy Nairobi Hotel with an outdoor pool, steps from Nairobi National Park ![Front of property](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/3c4d05de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/ecbd9cc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Garden View](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/66634e89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples dining](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/982d4ffb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/w4880h3160x8y0-4a626d98.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Troy Nairobi, near Nairobi National Park, offers a peaceful retreat with amenities. Kids enjoy a playground, adults relax by the outdoor pool under shady cabanas. Rooms include WiFi, and the property provides services like dry cleaning and luggage storage. 7.8 Good ## Popular amenities - Bar - Room service - Pool - 24/7 front desk - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Executive Suite, 1 King Bed, Garden View](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/66634e89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Garden View ### Highlights LCD TV Blackout drapes/curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 3 - 1 King Bed ![Deluxe Room](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/7dd6cd39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights LCD TV Blackout drapes/curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 3 - 1 Queen Bed ![In-room safe, blackout drapes, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/62c2be50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights LCD TV Blackout drapes/curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 2 - 2 Double Beds ![In-room safe, blackout drapes, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/w1138h756x0y0-e5140d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights LCD TV Blackout drapes/curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![In-room safe, blackout drapes, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/w1138h756x0y0-e5140d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights LCD TV Blackout drapes/curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 1 - 1 Queen Bed ![In-room safe, blackout drapes, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/62c2be50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cottage, 2 Bedrooms, Garden View ### Highlights Free cribs/infant beds LCD TV Blackout drapes/curtains Fan 2 bedrooms Private bathroom Free bottled water Electric kettle - 2 bedrooms - Sleeps 4 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 26 reviews CA $183 CA $229 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![2 bars/lounges, rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.8 Exceptional 91 reviews CA $185 CA $231 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8403400/8403394/c2f01b85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairview Hotel Kilimani - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 518 reviews CA $137 CA $211 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Nairobi-Hotels-Fairview-Hotel.h8403394.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![Executive Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209763/e76a6801_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 16 reviews CA $190 CA $238 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Nairobi-Hotels-Pullman-Nairobi-Upper-Hill.h102209763.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12010000/12009800/12009760/880bc8e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 221 reviews CA $203 CA $253 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![Minibar, in-room safe, desk, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3510000/3507600/3507522/879c80b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 178 reviews CA $157 CA $196 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Hotel-Nairobi.h3507522.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/17000000/16300000/16292400/16292388/b6e2e43c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Tulip Canaan Nairobi Kilimani - Pool - Spa - Parking included - Restaurant 8.2 Very good 106 reviews CA $160 CA $189 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Nairobi-Hotels-Royal-Tulip-Canaan-Nairobi.h16292388.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061993/16f38431.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PrideInn Azure Hotel Nairobi Westlands Muthangari - 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Pool - Spa - Kids pool - Free WiFi 7.6 Good 32 reviews CA $97 CA $114 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Nairobi-Hotels-Sportsview-Hotel-Kasarani.h11091999.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=bd6df6dc-1014-45cb-81ba-281cd0e3e5e9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hotel-Troy-Nairobi.h6682616.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hotel-Troy-Nairobi.h6682616.Hotel-Information) ## About the area Located in Karen, a neighborhood in Nairobi, Hotel Troy Nairobi is in a regional park. The area's natural beauty can be seen at Nairobi National Park, while Bomas of Kenya and Karen Blixen Museum are cultural highlights. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. [Visit our Nairobi travel guide](https://www.expedia.ca/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.35484%2C36.76185&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U8ohyYvms14VuL8JZ0WPkwnT3SU=) 73 Magadi Road, Nairobi, 00509 ### What's nearby - Nairobi National Park - 1 min walk - 0.0 km - Bomas of Kenya - 3 min drive - 2.6 km - David Sheldrick Elephant & Rhino Orphanage - 5 min drive - 3.0 km - Giraffe Centre - 6 min drive - 3.3 km - Karen Blixen Museum - 9 min drive - 5.9 km ### Getting around - Syokimau Station - 21 min drive - Jomo Kenyatta Intl. Airport (NBO) - 23 min drive ### Restaurants - ‪Java House - ‬19 min walk - ‪Art Caffé - ‬19 min walk - ‪Balcony Lounge - ‬5 min walk - ‪Karen Hunters One Stop Centre - ‬5 min drive - ‪Pizza Inn - ‬2 min drive ## About this property ### Hotel Troy Nairobi Hotel near Nairobi National Park Located close to Bomas of Kenya, Hotel Troy Nairobi provides a terrace, a garden, and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas - A roundtrip airport shuttle (surcharge), barbecue grills, and 2 meeting rooms - A front-desk safe, tour/ticket assistance, and luggage storage - A 24-hour front desk and wedding services Room features All guestrooms at Hotel Troy Nairobi have amenities such as safes, free bottled water, and WiFi. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with tubs or showers and free toiletries - LCD TVs with digital channels - Fans and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/113000000/112700000/112696400/112696313/561f9834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JKIA Boutique Inn Syokimau - Breakfast included - Parking included - Free WiFi - Restaurant 3.4 3 reviews CA $52 CA $62 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=112696313&PinnedHotelID=112696313&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36480000/36470500/36470498/07f5cead.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wildebeest Eco Camp Karen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 51 reviews CA $95 CA $112 total includes taxes & fees Nov 27 - 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Pet-friendly - Parking included - Free WiFi - Laundry CA $77 CA $91 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=115183457&PinnedHotelID=115183457&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/25000000/24980000/24979000/24978945/12ed2da7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Gables Muthangari - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 32 reviews CA $47 CA $57 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=24978945&PinnedHotelID=24978945&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Shopping center shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool - Playground ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business center - Conference center ### Outdoors - Barbecue grill - Free pool cabanas - Garden - In a regional park - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Detached private bathroom - Free toiletries - Shampoo - Slippers - Soap - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Tea bags/instant coffee ### More - Fan - Safe ## Policies ### Check-in Check-in start time: 11:00 AM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8 AM to 6 PM ### Property is also known as Hotel Troy Hotel Troy Nairobi Troy Hotel Nairobi Troy Nairobi Hotel Troy Nairobi Hotel Hotel Troy Nairobi Nairobi Hotel Troy Nairobi Hotel Nairobi ## Frequently asked questions ### Does Hotel Troy Nairobi have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–6 PM. ### How much does it cost to stay at Hotel Troy Nairobi? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Troy Nairobi on Oct 29, 2025 start from CA $75.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nairobi-Hotels-Hotel-Troy-Nairobi.h6682616.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Troy Nairobi pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Troy Nairobi? > Check-in start time: 11:00 AM; Check-in end time: 11:30 PM. ### What time is check-out at Hotel Troy Nairobi? > Check-out is at 10 AM. ### Does Hotel Troy Nairobi provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Troy Nairobi located? > Located in Karen, this hotel is within 1 mi (2 km) of Nairobi National Park and Bomas of Kenya. Karen Blixen Museum and Kenyatta International Convention Centre are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Troy Nairobi Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 41 6 - Okay 21 4 - Poor 9 2 - Terrible 10 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Karen Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere. ![](https://a.travel-assets.com/ugc/hotel-reviews/daf7035e-eefd-4efd-a4d4-f2e9dcc625a2-1754546232915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0c8497d-ada8-4d42-be8b-240c1e3bfaed-1754546233748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72540e46-26c1-42a5-9c9a-2061ac57de42-1754546238548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebfad7e1-3ec6-4ff8-a101-8d9dcca86d67-1754546233149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 12 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Dec 31, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly hotel nr Galleria Shopping Centre & Karen Very friendly and helpful staff. Great breakfast. Good wifi. Very comfortable rooms. The hotel would have received a 5 for rooms too, except at the shower's water pressure was very low. ##### Verified traveller ### 4/10 Poor #### Verified traveller Oct 10, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good! ##### Verified traveller Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### selly Mar 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist, Lucy, overcharged us for the stay. Make sure you check your receipts before payments. Rooms are badly neglected, especially plumbing, with smelly toilets and blocked bathrooms. The garden and some staff were nice. If you are coming for a holiday I wouldn't recommend it. Not worth the price compared to the quality. ##### selly Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Virginie Aug 28, 2022 Liked: Cleanliness Disliked: Property conditions & facilities The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park. ##### Virginie Stayed 1 night in Aug 2022 ### 4/10 Poor #### Rebecca Mar 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property. ##### Rebecca Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### selly Mar 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was not going to write this since mistakes happen, but it kept getting worse. Our arrival(late night) was in a dusty room with an overflowing toilet. We were given another room, in which the shower was not working properly. Overal, maintenance of the rooms are neglected and we stopped talking to them about it. Breakast took almost 1hr and ordering dinner close to 2 hrs. The pool was never cleaned. Lastly, the receptionist, Lucy, decided to overcharge our stay by a lot of money. Had we not counterchecked receipts ourselves, she would have gotten away with it. The management was kind enough to refund us for one day, but I must express how disappointing our stay was, considering we spent so much at this premise. Pros: spacious garden, tasty dinner and other good staff. ##### selly Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Megan Nov 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff and beautiful grounds. Highly recommended. ##### Megan Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Beverley Sep 21, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Beverley Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Katherine Jun 16, 2023 ##### Katherine Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Helen Mar 26, 2022 Liked: Cleanliness Disliked: Property conditions & facilities #### Just an average hotel The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre. ##### Helen Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Monique Feb 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for tucked away relaxing stay This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean! ![](https://a.travel-assets.com/ugc/hotel-reviews/DB6F933ABA0925A54E10EE1244AB228C211E5BC71644546727285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monique Stayed 1 night in Feb 2022 ### 8/10 Good #### Maria Oct 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service at Troy hotel The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees ##### Maria Stayed 1 night in Oct 2021 ### 8/10 Good #### Verified traveller Aug 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was good. ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller Dec 20, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true. ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Khipani Oct 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Homely stay Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly. ##### Khipani Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller Mar 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr nette Leute und ein gute Lage zum Erkunden der Stadt und der Sehenswürdigkeiten. ##### Verified traveller Stayed 5 nights in Feb 2020 ### 8/10 Good #### susan diane Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location, helpful staff Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again. ##### susan diane Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Peter, Deutschland Feb 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Freundlichkeit und Hilfsbereitschaft aller Mitarbeiter des Hotels war ungewöhnlich und hat diesen Kurzurlaub bereichert. Das reichhaltige Frühstück mit Omelette nach Wahl, knusprigen Baconstücken, frischem Gemüse und reichhaltigem Buffet machte ein Mittagessen überflüssig. Die Zimmer im Cottage sind groß, sauber und haben eine Küchenzeile mit Kühlschrank, Microwelle, Wasserkocher usw. Tägliche Reinigung mit frischen Handtüchern. Wunderbarer Park. Sehr ruhige Lage. Warmwasserversorgung durch Solar. Kleiner Pool mit gut bestückter Bar. Unser Chauffeur Jackson war stets ansprechbar und hat uns gut beraten und nicht nur die Touristenziele gezeigt. Das einzige Negative war die immer noch katastrophale Zufahrt mit tiefen Schlaglöchern, die schön längst hätten repariert sein sollen ##### Peter Stayed 7 nights in Jan 2020 ### 6/10 Okay #### Fredrik Jan 8, 2020 Liked: Staff & service #### Trevligt familjehotell Trevligt hotell, men slitet och lite otillgängligt att komma fram till (extremt dålig väg fram till hotellet). Mysiga bungalows men dåligt med ytor att lägga saker på. ##### Fredrik Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Thomas Nov 6, 2019 Liked: Cleanliness, staff & service, room comfort #### Supert hotell til jobb og ferie Et utmerket hotell med veldig hyggelig personale. Hotellet ligger supert til om du skal besøke Nairobi nasjonalpark og andre severdigheter men en kan fort begynne å tenke litt om du kommer til hotellet etter mørkets frembrudd da det ligger noen hundre meter fra hovedveien på en skikkelig skogsvei. Hotellet er noe slitt. Det er god mat og et fint bassengområde. Vi kommer definitivt tilbake hit neste gang vi skal til Nairobi. ##### Thomas Stayed 5 nights in Sep 2019 ### 8/10 Good #### Verified traveller Nov 1, 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Josette, San Diego Oct 13, 2019 Liked: Staff & service Disliked: Cleanliness It’s very lush and pretty. The food was excellent. ##### Josette Stayed 1 night in Oct 2019 ### 4/10 Poor #### Verified traveller Aug 31, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Brian Aug 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff, hope to return! ##### Brian Stayed 2 nights in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.ca/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Seventy Barcelona](https://www.expedia.ca/Barcelona-Hotels-Seventy-Barcelona.h40171731.Hotel-Information) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [Seralago Hotel and Suites Main Gate East](https://www.expedia.ca/Orlando-Hotels-Seralago-Hotel-Suites-Main-Gate-East.h2757.Hotel-Information) > > [Gorgeous Cottage on Black Sturgeon Lake - Kenora, Ontario](https://www.expedia.ca/Kenora-Hotels-Gorgeous-Cottage-On-Black-Sturgeon-Lake-Kenora.h71816701.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [B&B Penticton](https://www.expedia.ca/Penticton-Bed-And-Breakfast.d4135-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [BestWestern Hotels in Richmond](https://www.expedia.ca/Richmond-Hotels-Best-Western.0-0-d10227--bBestWestern.Travel-Guide-Filter-Hotels) > > [Capitol Robinson by Bower Boutique Hotels](https://www.expedia.ca/Moncton-Hotels-Capitol-Robinson-By-Bower-Hotels-Suites.h22330447.Hotel-Information) > > [Hotels in Coronado](https://www.expedia.ca/Coronado-Hotels.d5917.Travel-Guide-Hotels) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) ### Flights > [Flights from San Diego (SAN) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/san/yvr/san-diego-to-vancouver) > > [Flights from Jakarta (CGK) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/cgk/yvr/jakarta-to-vancouver) > > [Flights from Calgary (YYC) to Karachi (KHI)](https://www.expedia.ca/lp/flights/yyc/khi/calgary-to-karachi) > > [Flights from Toronto (YYZ) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yyz/yxx/toronto-to-abbotsford) > > [Flights from Winnipeg (YWG) to Roatan (RTB)](https://www.expedia.ca/lp/flights/ywg/rtb/winnipeg-to-roatan) > > [Flights from Mabalacat City (CRK) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/crk/hkg/angeles-city-to-hong-kong) > > [Flights from Toronto (YYZ) to Bogotá (BOG)](https://www.expedia.ca/lp/flights/yyz/bog/toronto-to-bogota) > > [Flights from Buffalo (BUF) to New York (JFK)](https://www.expedia.ca/lp/flights/buf/jfk/buffalo-to-new-york) > > [Flights from Denver (DEN) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/den/phx/denver-to-phoenix) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) > > [Car rentals in Pointe Claire](https://www.expedia.ca/Car-Rentals-In-Pointe-Claire.d9349.Car-Rental-Guide) ### Activities > [Things to do in Port Renfrew](https://www.expedia.ca/Things-To-Do-In-Port-Renfrew.d601137.Travel-Guide-Activities) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Switzerland](https://www.expedia.ca/Switzerland.dx174)