[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakuba Onsen Ryokan Shirouma-so Hot springs ryokan with free parking connected to the convention center in Hakuba ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532607/c70ab93c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Plasma TV](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532607/w510h338x8y0-9b70d8d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532607/b8603bf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532607/ceb66ea6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532607/e061d1c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakuba Onsen Ryokan Shirouma-so offers a peaceful retreat in Hakuba Valley. Enjoy the indoor mineral hot spring, spa tub, and bar. Practical amenities include laundry facilities, with multilingual staff ready to assist. 10 Exceptional ## Popular amenities - Bar - Hot tub - Laundry - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4532607&PinnedHotelID=4532607&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ### Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons ### Highlights Individually furnished Individually decorated Air conditioning Plasma TV Down duvet Premium bedding Blackout drapes/curtains Ceiling fan - 1797 sq ft - Mountain view - Sleeps 3 - 3 Twin Futons OR 2 Twin Futons ### Traditional Family Room, Shared Bath ### Highlights Individually furnished Individually decorated Air conditioning Plasma TV Down duvet Premium bedding Blackout drapes/curtains Ceiling fan - Mountain view - Sleeps 4 - 4 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Onsen-Ryokan-Shirouma-So.h4532607.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Onsen-Ryokan-Shirouma-So.h4532607.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.70179%2C137.84357&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Iidy6xTifJb69doNlZSi9hj7kLM=) 5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301 #### What's nearby - Hakuba Happo-One Ski Area - 6 min walk - 0.5 km - Happo-one Adam Gondola - 9 min walk - 0.8 km - Hakuba Iwatake Ski Resort - 3 min drive - 1.7 km - Happo One Sakka Ski Lift - 3 min drive - 1.7 km - Hakuba Goryu Ski Resort - 6 min drive - 4.1 km #### Getting around - Hakuba Station - 2 min drive #### Restaurants - ‪Refuel - ‬4 min walk - ‪Blizzard (Pizza) - ‬7 min walk - ‪万国屋 - ‬6 min walk - ‪手打ち蕎麦 和味亭 - ‬8 min walk - ‪RECOVERY BAR - ‬8 min walk ## About this property ### Hakuba Onsen Ryokan Shirouma-so Ryokan near Hakuba Happo-One Ski Area At Hakuba Onsen Ryokan Shirouma-so, you can look forward to an indoor mineral hot spring (onsen), laundry facilities, and a bar. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Free train station pick-up, hot springs on site, and an electric car charging station - Luggage storage, multilingual staff, and a front-desk safe Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Blackout drapes/curtains and slippers - Plasma TVs with digital channels - Ceiling fans and phones ## Similar properties ![Suite Room with Open Air Bath, Nagomi | Deep soaking bathtub](https://images.trvl-media.com/lodging/17000000/16630000/16622100/16622020/943dda4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hakuba Hifumi Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 27 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=16622020&PinnedHotelID=16622020&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/19000000/18580000/18572900/18572867/e637700f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Panorama Hotel Hakuba - Hot tub - Parking included - Free WiFi - Restaurant 9.0 Wonderful 66 reviews CA $140 CA $159 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=18572867&PinnedHotelID=18572867&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 144 reviews CA $260 CA $327 total Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1773177&PinnedHotelID=1773177&HadPinnedHotel=true®ionId=-1&adults=2) ![Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/c766cdbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Tokyu Hotel Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 85 reviews CA $171 CA $213 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/80aeeb80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de La Neige Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 146 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/4a2b67fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Hotel Hakuba - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16270000/16269100/16269009/37fda5bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba PAIPU NO KEMURI Hakuba - Hot tub - Laundry - Microwave 8.4 Very good 219 reviews CA $160 CA $176 total Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=16269009&PinnedHotelID=16269009&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/9726c400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hakuba Hakuba - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 192 reviews CA $292 CA $356 total Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/71000000/71000000/70994100/70994054/7bee5112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Happo Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 18 reviews CA $237 CA $264 total Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=70994054&PinnedHotelID=70994054&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/43000000/42590000/42583900/42583874/a2f347a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Kuroyon by IHG Omachi - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 142 reviews CA $180 CA $200 total Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=42583874&PinnedHotelID=42583874&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free train station pick-up and drop-off shuttle - Ski shuttle nearby - Free self parking on site - Limited onsite parking ### Food and drink - A bar/lounge ### Things to do - Hot springs - Hot tub - Ski passes - Ski storage - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Built in 1997 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Plasma TV with digital channels ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in available ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hakuba Onsen Ryokan Hakuba Onsen Ryokan Shirouma-so Hakuba Onsen Shirouma-so Hakuba Shirouma-so Onsen Ryokan Shirouma-so Onsen Shirouma-so Shirouma-so Shirouma-so Hakuba Hakuba Onsen Ryokan Shirouma so Hakuba Onsen Shirouma So Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba Onsen Ryokan Shirouma-so Hakuba Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba ## Frequently asked questions ### Is Hakuba Onsen Ryokan Shirouma-so pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hakuba Onsen Ryokan Shirouma-so? > Self parking is free at this property. ### What time is check-in at Hakuba Onsen Ryokan Shirouma-so? > Check-in begins at 3 PM. ### What time is check-out at Hakuba Onsen Ryokan Shirouma-so? > Check-out is at 10 AM. ### Where is Hakuba Onsen Ryokan Shirouma-so located? > Located in the heart of Hakuba, this ryokan is within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Happo Information Center and Happo-one Adam Gondola are also within 10 minutes. Hakuba Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakuba Onsen Ryokan Shirouma-so Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Location ### 10 Staff & service ### 9.0 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 50 8 - Good 5 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 8/10 Good #### Tsuyoshi Jun 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tsuyoshi Stayed 1 night in Jun 2022 ### 10/10 Excellent #### riko Feb 26, 2022 ##### riko Stayed 1 night in Feb 2022 ### 10/10 Excellent #### TOSHIYA Aug 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### TOSHIYA Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 白馬の常宿にします 外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。 ##### Verified traveller Stayed 4 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again! ##### Verified traveller Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Jan 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience with amazing staffs ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### William May 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, service, a place to discover! Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!. ##### William ### 10/10 Excellent #### Mark Jan 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Legends Great place, top service, staff very helpful! ##### Mark Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Verified traveller May 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 食事最高 朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。 ##### Verified traveller ### 10/10 Excellent #### Verified traveller Apr 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner. ##### Verified traveller ### 10/10 Excellent #### Weiyan Feb 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great family style Japanese Ryokan Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect. ##### Weiyan ### 10/10 Excellent #### Sarah, Melbourne, Australia Feb 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traditional Ryokan - family owned This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer. ##### Sarah ### 10/10 Excellent #### YING Feb 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 纯日式风格的酒店，配合无微不至的服务，给我们留下了美好的回忆。 酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。 下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。 ##### YING ### 10/10 Excellent #### Kerry, Boston, MA Jan 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice ryokan Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time. ##### Kerry ### 10/10 Excellent #### Lai Ping Dec 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice local stay with fantastic host It was amazing! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1905-pc23f8db0-c8f0-11e6-8aa2-fafef8699105-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s448-pc0d57660-c8f0-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1507-pc28e49f0-c8f0-11e6-b340-cea531f716f3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lai Ping ### 10/10 Excellent #### Tay, Singapore Dec 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Memorable stay We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan. ##### Tay ### 10/10 Excellent #### Verified traveller Dec 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很貼心的服務 到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。 我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。 ##### Verified traveller ### 10/10 Excellent #### Verified traveller Oct 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Masa, Japan Jul 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### とても良い旅館です。 スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。 ##### Masa ### 10/10 Excellent #### Verified traveller Apr 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The staff make this place! Can't do enough for you Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others. ##### Verified traveller ### 10/10 Excellent #### Iris, Orange County Apr 17, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hot springs traditonal hotel super comfortable Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend ##### Iris ### 10/10 Excellent #### Verified traveller Dec 7, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the best hotel experiences I have ever had. This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place. ##### Verified traveller ### 8/10 Good #### Verified traveller Jul 21, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 泉質がとても良かった 温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、３階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Hotels near Yankee Stadium](https://www.expedia.ca/Yankee-Stadium-Hotels.0-l502093-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express and Suites Wytheville by IHG](https://www.expedia.ca/Wytheville-Hotels-Holiday-Inn-Express-And-Suites-Wytheville.h4954449.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Hotels near Rogers Place](https://www.expedia.ca/Rogers-Place-Hotels.0-l553248622945105180-0.Travel-Guide-Filter-Hotels) > > [Staybridge Suites Dawson Creek by IHG](https://www.expedia.ca/Dawson-Creek-Hotels-Staybridge-Suites-Dawson-Creek.h90760610.Hotel-Information) > > [Best Seven Inn](https://www.expedia.ca/Lethbridge-Hotels-Best-Seven-Inn.h11547022.Hotel-Information) > > [Hotels in Keene](https://www.expedia.ca/Keene-Hotels.d6057413.Travel-Guide-Hotels) > > [Cheap Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Cheap-Hotels.0-0-d6023515-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Fairmont Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels-Fairmont.0-0-d178245--bFairmont.Travel-Guide-Filter-Hotels) > > [Cedar Point's Lighthouse Point](https://www.expedia.ca/Sandusky-Hotels-Cedar-Points-Lighthouse-Point.h10985881.Hotel-Information) > > [Hotel St-Denis](https://www.expedia.ca/Montreal-Hotels-Hotel-St-Denis.h1066725.Hotel-Information) > > [Princeps Boutique Hotel](https://www.expedia.ca/Rome-Hotels-Princeps-Boutique-Hotel.h10525216.Hotel-Information) > > [Hampton Inn by Hilton Chilliwack](https://www.expedia.ca/Chilliwack-Hotels-Hampton-Inn-By-Hilton-Chilliwack-BC.h6106963.Hotel-Information) > > [All Inclusive Resorts and Hotels in Trinidad and Tobago](https://www.expedia.ca/Destinations-In-Trinidad-And-Tobago-All-Inclusive-Hotel.0-0-d181-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Old Port of Marseille](https://www.expedia.ca/Old-Port-Of-Marseille-Marseille-Hotels.0-n6223533-0.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in Kelowna](https://www.expedia.ca/Kelowna-Hotels-Hotels-With-Hot-Tubs.0-0-d3997-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Playa Vista](https://www.expedia.ca/Playa-Vista-Hotels.d6348367.Travel-Guide-Hotels) > > [Sauble River Marina & Lodge Resort](https://www.expedia.ca/Owen-Sound-Hotels-Sauble-River-Marina-Lodge-Resort.h12948913.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) > > [Flights from Toronto (YYZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyz/ist/toronto-to-istanbul) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Seattle (SEA) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/sea/sfo/seattle-to-san-francisco) > > [Flights from Toronto (YYZ) to Oakland (OAK)](https://www.expedia.ca/lp/flights/yyz/oak/toronto-to-oakland) > > [Flights from Toronto (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) > > [Flights from Toronto (YYZ) to Greensboro (GSO)](https://www.expedia.ca/lp/flights/yyz/gso/toronto-to-greensboro) ### Packages > [Kokomo Vacations](https://www.expedia.ca/Kokomo.d11837.Destination-Travel-Guides) > > [Canadian Vacations](https://www.expedia.ca/Canadian.d6127256.Destination-Travel-Guides) > > [Myrtle Beach](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/601685/Myrtle-Beach)