Dear gaelle, Thank you for taking the time to give us feedback about your recent stay at Marias Platzl. We regret to read that you perceived the lighting system in the room to be too complicated. We regret that the accessibility did not meet your expectations. Bus stop Schweigerstraße is located about 100 meters from the hotel which arrives at Viktualienmarkt within a few stops. Our reception desk is open daily from 11h to 20h. A contactless check-in and check-out is possible with prior notice outside of these hours. Our downtown team is available via phone or e-mail 24/7 to assist with any requests or questions. We hope that you enjoyed Munich!Best regards,Heiko Buchta - general manager

Dear Jean-François,thank you for your 10/10 review. We are very pleased that you enjoyed Marias Platzl including our location in the area Au. We hope that we may welcome you back soon. Best regardsHeiko Buchta – general manager

Dear Carmen, thank you very much for your feedback. We do have also 3 family rooms which are a little bit larger - maybe this would be a convenient alternative for a future stay? Best regards Heiko Buchta General Manager .

Dear Ali, thank you for taking the time to review your one-night-stay. Our reception is open daily from 11 a.m. to 8 p.m. Check-in is possible at any hour via the app or the key box. We confirm that you booked a classic double room and that you stayed in a classic double room. If you had stayed in a standard queen-bed room, you had noticed the queen bed all of which are located below the slanted ceiling. With pleasure we explain any questions regarding our rooms. We apologize that you noticed a kitchen smell in the corridors. We understand that this can be an inconvenience which we will investigate right away. All our rooms are designed with an open bathroom plan. We regret that this does not meet your personal taste. We hope that you enjoyed beautiful Munich. Best regardsHeiko Buchta – general manager

Dear Mark, thank you very much for taking the time to give us feedback. In the hotel room there is one main light switch next to the bed which controls all lights at once. With the other light switches you may control each light individually. We regret that you perceived it to be confusing. On the other hand, we are glad to see that you have thoroughly enjoyed the breakfast quality as well as our restaurant. We hope to may welcome you again. Best regardsHeiko Buchta - general manager

Grüß Gott Biagio,vielen Dank für Ihre Bewertung mit Bestnote! Wir freuen uns sehr zu lesen, dass wir Sie mit unserem freundlichen Service und dem köstlichen Frühstück überzeugt haben. Wir hoffen Sie schon bald wieder zu unseren Gästen zählen zu dürfen. Beste GrüßeHeiko Buchta - Direktor

Dear Chin Ying, Thank you for taking a moment of your time to review your stay. We regret to read that we were unable to meet your expectations. Our reception desk is open from 11 a.m. until 8 p.m. Our downtown team is available via phone or e-mail 24/7 to assist with any requests or questions. While we aim to provide a calm and relaxing atmosphere at Marias Platzl, we cannot guarantee complete silence due to our location. Bus stop Schweigerstraße is located about 100 meters from the hotel which arrives at Viktualienmarkt within a few stops. We hope that you still enjoyed a memorable time in Munich. Best regards,Heiko Buchta - general manager

Dear Pui Wan Shirley,Thank you for taking the time to share your positive feedback about your stay at Marias Platzl. We are delighted to hear that you had an enjoyable experience and that our services and facilities met your expectations.It is wonderful to know that you found our room rates reasonable and appreciated the cozy atmosphere and stylish design. We take pride in providing a comfortable and welcoming environment for our guests. I'm glad to hear that you enjoyed the breakfast with its variety of choices, as well as the friendly and helpful service provided by our staff.We are also pleased to hear that you enjoyed the quiet location in the district AU, allowing for a peaceful morning walk by the river. Your satisfaction is our top priority, and we are thrilled to learn that we have succeeded in providing you with a memorable stay.We look forward to welcoming you again. Best regards,Heiko Buchta - general manager

Dear Roberto,thank you for taking the time to rate your stay. We are very pleased to know that you enjoyed a comfortable time at Marias Platzl. We hope to may welcome you again!Best regardsHeiko Buchta – general manager

Dear David, Thank you for sharing your feedback regarding your recent stay at Marias Platzl. Our reception desk is open from 11 a.m. to 8 p.m. We contact all guests arriving later than 8 p.m. with instructions for the self-check-in. Unfortunately, your provided phone number was invalid, and we were unable to get in touch with you. We apologize for the inconvenience caused by the wait. Our team in the city center is available 24/7 via phone and e-mail to assist with your requests. We regret to read that you were unable to get an iron during your stay. We hope that you still enjoyed a successful business trip in Munich. Best regardsHeiko Buchta – general manager

Grüß Gott Sascha, vielen Dank, dass Sie sich die Zeit für eine ausführliche Bewertung genommen haben. In die Details der Einrichtung ist viel Herzblut geflossen. Mir großer Freude lesen wir, dass Sie das zu schätzen wissen. Unser Hotel verfügt über keine Klimaanlage, jedoch stellen wir in allen Zimmern Ventilatoren zur Verfügung. Es freut uns, dass Sie die gesuchte Nachtruhe für einen erholsamen Schlaf gefunden haben. Ein köstliches Frühstück bietet die ideale Grundlage für einen gelungenen Start in den Tag. Wir freuen uns, dass Sie besonders die vegane und vegetarisch Auswahl in positiver Erinnerung haben. Wir entschuldigen uns, dass sie die Rechnung nicht umgehend erhalten haben. Dieses Versäumnis holen wir umgehend nach. Wir hoffen Sie bald wieder zu unseren Gästen zählen zu dürfen. Beste GrüßeHeiko Buchta – Direktor

Dear Kurt,Thank you for taking the time to share your feedback about your recent stay at Marias Platzl. We are delighted to hear that you enjoyed your time with us and found our hotel to be nice and cozy.We are glad that our location, close to the city center, was convenient for you. It's great to know that you appreciated the direct access to our cozy restaurant, where we serve beer from our family brewery Ayinger. We take pride in offering our guests a unique dining experience.We regret to read that you found our reception desk opening hours inconvenient. Our reception is open from 11 a.m. to 7 p.m. Our team in the city center is available 24/7 via phone and e-mail to assist with your wishes. Thank you for recommending our hotel to others visiting Munich for a few days. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.Best regardsHeiko Buchta – general manager

Grüß Gott, danke für Ihre Bewertung. Ein faires Preis-Leistungsverhältnis ist uns wichtig. Wir bedauern sehr zu lesen, dass wir Ihre Erwartungen nicht erfüllen konnten und Ihnen der Aufenthalt bei uns nicht gefallen hat. Wir sind stets daran interessiert uns weiter zu verbessern. Beste GrüßeHeiko Buchta - Direktor

Grüß Gott Markus,vielen Dank für Ihre Bewertung mit Bestnote. Wir freuen uns, dass Sie einen gelungenen Aufenthalt bei uns im Marias Platzl verbracht haben und hoffen Sie schon bald wieder zu unseren Gästen zählen zu dürfen. Beste GrüßeHeiko Buchta - Direktor

Grüß Gott Markus,vielen Dank für Ihre Bewertung mit Bestnote. Wir freuen uns, dass Sie einen gelungenen Aufenthalt bei uns im Marias Platzl verbracht haben und hoffen Sie schon bald wieder zu unseren Gästen zählen zu dürfen. Beste GrüßeHeiko Buchta - Direktor

Grüß Gott Elke, Vielen Dank für Ihre Bewertung. Es freut uns sehr zu lesen, dass Sie sowohl unser Team als auch das Zimmer in positiver Erinnerung haben. Wir hoffen, dass wir Sie bald wieder zu unseren Gästen zählen dürfen. Beste Grüße aus der AuHeiko Buchta - Direktor

Dear Shawn, thank you for your review. In our location we cannot guarantee silence at night. Our rooms facing the back are a little calmer at night. We always try to accommodate our guests wishes. We are sorry that we were unable to provide a room that meets your expectations. We hope that you still enjoyed a pleasant time in Munich. Best regards Heiko Buchta – general manager

Dear Alastair Knowles,Thank you very much indeed for taking the time to write a detailed review about your stay at Marias Platzl. It’s a wonderful compliment that you fully enjoyed your experience in our hotel and that you consider Marias Platzl one of the best hotels you stayed in! This is a great motivation for us to keep going. We love to read that you also visited our Bavarian restaurant Ayinger in der Au. We hope that we may welcome you back in the future!Best regards from MunichHeiko Buchta – general manager

Grüß Gott Christoph,Vielen Dank für Ihre Bewertung. Unser Wirtshaus Ayinger in der Au ist von Mittwoch bis Sonntag geöffnet. Das Frühstück servieren wir täglich von 7.30 Uhr bis 10.00 Uhr. Wir freuen uns, dass Ihnen unsere Gestaltung mit Mischung aus bayerischen Elementen und modernem Komfort gefallen hat. Wir hoffen Sie demnächst wieder bei uns begrüßen zu dürfen.Beste GrüßeHeiko Buchta - Direktor

Grüß Gott Maren, vielen Dank für Ihre Bewertung. In unseren Doppelzimmern Gundi und Superior Doppelzimmern Hermine sind die Betten jeweils von beiden Seiten zugänglich und nicht unter eine Dachschräge gelegen. Gerne ersetzen wir die große Doppeldecke durch zwei Einzelbettdecken. Informieren Sie dazu gerne unser Team. Es freut uns, dass Ihnen die Gestaltung der Zimmer gut gefallen hat. Wir hoffen, dass wir Sie wieder zu unseren Gästen zählen dürfen. Beste GrüßeHeiko Buchta – Direktor

Dear Nathan, Thank you very much for taking the time to write a detailed review. We have finally received the delivery of brand new fans, so we have now equipped all rooms with a fan. We have a bike rental at the hotel. We are pleased that you enjoyed our restaurant as well as the comfort of the rooms and our service. We hope that you fully enjoyed Munich and its surroundings and would certainly be very happy to welcome you again!Best regards from MunichHeiko Buchta – general manager

Dear Richard John, thank you very much for taking a moment of your time to review your stay at Marias Platzl. We apologize that the room did not require the silence you were seeking. The restaurant closes at around 11 p.m. and breakfast starts at 7.30 a.m. We do provide fans in the room upon request. We kindly ask our guests to get in touch with our team. We are happy to know that you enjoyed the décor and cleanliness of the room as much as the access to public transport. We hope that you enjoyed a pleasant stay in Munich and wish you all the best. Best regards Heiko Buchta – general manager