Title: Quality Inn & Suites University Area - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quality Inn & Suites University Area Travelers start their day with a delicious breakfast before heading to the indoor pool for a refreshing swim, a workout, or catching up on work ## Photo gallery for Quality Inn & Suites University Area ![Reception - Quality Inn & Suites University Area (Muncie)](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/05318692.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Quality Inn & Suites University Area (Muncie)](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/8cf2347a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Quality Inn & Suites University Area (Muncie)](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/b297b6de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Quality Inn & Suites University Area (Muncie)](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/5a658f43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board - Quality Inn & Suites University Area (Muncie)](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/5e4975da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Muncie near Ball State University, Quality Inn & Suites University Area provides continental breakfast, an indoor pool, and a modern gym. Guests appreciate the in-room WiFi and the convenience of a 24-hour front desk during their well-reviewed stays. ## Reviews 5.6 ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9652216&PinnedHotelID=9652216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking ![Suite, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/a6c4777f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/2499df4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Accessible, Non Smoking ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/f2fd49da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/2499df4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/f2fd49da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/246878fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking ![Suite, 1 Queen Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/f8ef0f6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Hair dryer Coffee grinder Oven - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette ![Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette](https://images.trvl-media.com/lodging/10000000/9660000/9652300/9652216/50ee60b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette ### Highlights Air conditioning Heating Kitchenette Refrigerator TV Shower/tub combination Hair dryer Coffee grinder - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMuncie-Hotels-Quality-Inn-Suites-University-Area.h9652216.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMuncie-Hotels-Quality-Inn-Suites-University-Area.h9652216.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.22014%2C-85.42522&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tDT8B96kQt3xJculEclNqaU5iIM=) 3400 North Everbrook Lane, Muncie, IN, 47304 #### What's nearby - Ball State University \- 1 min walk \- 0.1 km - Scheumann Stadium \- 11 min walk \- 1.0 km - Cardinal Creek Tennis Center \- 5 min drive \- 1.8 km - Worthen Arena \- 7 min drive \- 2.8 km - Horizon Convention Center \- 12 min drive \- 4.9 km #### Getting around - Indianapolis Intl. Airport (IND) - 79 min drive #### Restaurants - ‪McDonald's - ‬7 min walk - ‪Dairy Queen - ‬8 min walk - ‪Sunshine Cafe - ‬2 min drive - ‪Taco Bell - ‬2 min drive - ‪Steak 'n Shake - ‬2 min drive ## About this property ### Quality Inn & Suites University Area Hotel near Ball State University Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides laundry facilities, a gym, and conference space. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi. Other perks at this hotel include: - 15 indoor pools and a children's pool - Free self parking and extended parking - A banquet hall, coffee/tea in the lobby, and a 24-hour front desk - Meeting rooms, a TV in the lobby, and a vending machine Room features All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Extra conveniences in all rooms include: - Shower/tub combinations, free toiletries, and hair dryers - 43-inch TVs with cable channels - Refrigerators, ice makers, and coffee grinders ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/10000/4600/4571/edaea515.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Muncie -Ball State University Muncie - Breakfast included - Pet friendly - Parking included - Free WiFi 6.8 893 reviews CA $85 CA $95 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4571&PinnedHotelID=4571&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/1000000/10000/3300/3204/39faaa1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Muncie Near Ball State University Muncie - Breakfast included - Parking included - Free WiFi - Air conditioning 5.6 1,003 reviews CA $97 CA $109 total includes taxes & fees Jan 5 - 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Coffee and tea in common areas ### Things to do - 15 indoor pools - Children's pool - Gym - Hot tub - TV in common areas ### Family friendly - 15 indoor pools - Children's pool - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Vending machine ### Guest services - Housekeeping (daily) ### Business services - 800 square feet of conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 2 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 43-inch TV with cable channels ### Food and drink - Coffee grinder - Coffee/tea maker - Ice maker - Paper towels - Refrigerator ### More - Air conditioning - Desk - Desk chair - Free local calls - Free long-distance calls - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 30 Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 30 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in fee: USD 30 (subject to availability) - Late check-out fee: USD 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Onsite parties or group events are strictly prohibited This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM Alcohol is not served at this property Guests under 15 years old are not allowed in the fitness facility or hot tub ### Property is also known as Cardinal Inn Muncie Quality Inn Muncie Quality Muncie Quality Inn Suites Muncie I 69 Quality Inn & Suites University Area Hotel Quality Inn & Suites University Area Muncie Quality Inn & Suites University Area Hotel Muncie ## Frequently asked questions ### Does Quality Inn & Suites University Area have a pool? ### How much does it cost to stay at Quality Inn & Suites University Area? ### Is Quality Inn & Suites University Area pet-friendly? ### How much is parking? ### What time is check-in at Quality Inn & Suites University Area? ### What time is check-out at Quality Inn & Suites University Area? ### Where is Quality Inn & Suites University Area located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Quality Inn & Suites University Area Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.4 Cleanliness ### 6.8 Location ### 6.2 Staff & service ### 5.4 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 71 8 - Good 65 6 - Okay 69 4 - Poor 90 2 - Terrible 117 ## Reviews ### 10/10 Excellent #### Carrie May 6, 2024 Liked: Staff & service Hotel was quiet and the employees were friendly. ##### Carrie Stayed 3 nights in May 2024 ### 10/10 Excellent #### Diana Oct 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice place clean and friendly ##### Diana Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Ian Jul 1, 2025 Disliked: Cleanliness, amenities When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed. ##### Ian Stayed 5 nights in May 2025 ### 6/10 Okay #### MICHAEL May 3, 2025 Liked: Staff & service Room had holes in the walls and bathroom. No breakfast. Price was high ##### MICHAEL Stayed 1 night in May 2025 ### 10/10 Excellent #### Richard Nov 16, 2024 Liked: Amenities We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room. ##### Richard Stayed 2 nights in Nov 2024 ### 8/10 Good #### Lucan Aug 12, 2024 Liked: Cleanliness, staff & service, room comfort #### Great service, clean room. Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good. ##### Lucan Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Melanie Jan 19, 2025 Disliked: Cleanliness, property conditions & facilities They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells ##### Melanie Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller Sep 1, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left. ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Danielle Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING! ##### Danielle Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Verified traveller Dec 10, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not great, but we only stayed 1 night. Wasn't very clean. Front seat was not friendly. We had to ask for extra bedding, pillows, and towels as we had 4 people in a room but those items were not provided. The housekeeper lady was very friendly and helpful when getting the extra items for us. Our room needed a good cleaning and a few things fixed that would be simple, if they'd take the time. (Toilet paper holder, and curtains falling off the rod.) ##### Verified traveller Stayed 1 night in Dec 2023 ### 2/10 Terrible #### John Apr 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vile, frightening and disgusting. Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site. ##### John Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Patricia Jan 26, 2024 Disliked: Amenities At check in the lady wasn't very pleasant. When I asked why the amount I was charged was different than what I was told, she tells me there's a 2.50 fee for credit card processing. Who still charges the consumer a processing fee? We got to the room and I immediately began checking the room for cleanliness and bed bugs. Kudos to the housekeeping staff! The room was exceptionally clean! The rooms are older and it's easy to tell that but for what you pay it can't be beat. The bed was comfortable as well! Breakfast was a little disappointing. Oh and we booked a king room for two guests but there was only one towel and one wash cloth and no bath mat. The young lady who worked later in the evening was much friendlier. ##### Patricia Stayed 1 night in Jan 2024 ### 2/10 Terrible #### pamela Dec 11, 2023 Disliked: Property conditions & facilities #### Look elsewhere... This is not somewhere I would ever stay again. The only reason I gave one star was because the lady working the front desk was friendly. We arrived at 7PM and it was about 40 degrees outside and there was no heat turned on in the room, there were also no towels in the room... they delivered when I called. The paint in the bathroom was peeling off the ceiling in many areas, the curtains were hanging off, there was a stain on the bed spread and the lamp had crusty dirt on it. The bathroom was mostly clean are were the bed linens which is the reason I stayed. I was also travelling with a young child and didn't want to start looking, not be able to find something and then have to convince them this was safe to stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/37AA901540FB2DF27C3817E865393BE1D84B52E91702306161715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55BC31B9D067206F288F300518ADC2CD14BF0D251702306162599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/755E2C7C1F52240E251DBB6BC33E8A09A99CEC071702306163118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/365BF7ACA8B5037376FA76CEB16DC3E5D85BD9CF1702306162143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### pamela Stayed 1 night in Dec 2023 ### 4/10 Poor #### Kyle Jan 19, 2024 Disliked: Staff & service The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all. ##### Kyle Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Raphael Aug 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### False advertising When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well. ![](https://a.travel-assets.com/ugc/hotel-reviews/05667815C7D0B469D4DB19407897C85B6742D1961724013336545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4D29B1EAE651D0EADF5F84E48A1A65F307DCFA8B1724013337063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/360A158D6548CF52022567490D4C7B86F39503431724013337057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raphael Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Raphael Aug 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### False advertising When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially at the price charged per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well. ![](https://a.travel-assets.com/ugc/hotel-reviews/05667815C7D0B469D4DB19407897C85B6742D1961724013336545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4D29B1EAE651D0EADF5F84E48A1A65F307DCFA8B1724013337063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/360A158D6548CF52022567490D4C7B86F39503431724013337057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raphael Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Gilberto Jun 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing services, quietly place, ##### Gilberto Stayed 1 night in Jun 2024 ### 6/10 Okay #### Amber Jun 12, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised. ##### Amber Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Kristine Apr 13, 2025 Disliked: Cleanliness, staff & service, room comfort This place is terrible. The worst hotel we have ever stayed at. ##### Kristine Stayed 1 night in Apr 2025 ### 6/10 Okay #### Nathan Aug 20, 2022 Disliked: Amenities, property conditions & facilities Location was convenient ##### Nathan Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Don Mar 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for the price. ##### Don Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Michelle Oct 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was helpful & friendly ##### Michelle Stayed 7 nights in Oct 2022 ### 2/10 Terrible #### ty Jul 24, 2025 #### We did not stay at that hotel it was a constructio We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is ##### ty Stayed 3 nights in Jul 2025 ### 8/10 Good #### Stephen Aug 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was clean and even tho they were short staffed they were on top of any of our needs ##### Stephen Stayed 2 nights in Aug 2022 ### 8/10 Good #### Teresa Feb 26, 2023 Liked: Cleanliness, staff & service Was good for one night...very quiet! ##### Teresa Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Shooting Star Casino & Hotel](https://www.expedia.ca/Thief-River-Falls-Hotels-Shooting-Star-Casino-Hotel.h28874246.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Richmond Inn & Suites](https://www.expedia.ca/Richmond-Hotels-Richmond-Inn-Suites.h17932.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Big Splash Adventure Indoor Water Park & Resort](https://www.expedia.ca/French-Lick-Hotels-Big-Splash-Adventure-Indoor-Water-Park-Resort.h4857069.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Semiahmoo Resort Golf & Spa, Trademark Collection by Wyndham](https://www.expedia.ca/Bellingham-Hotels-Semiahmoo-Resort-Golf-Spa.h13986.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Jasper by IHG](https://www.expedia.ca/Jasper-Hotels-Holiday-Inn-Express-Hotel-Suites-Jasper.h1802413.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [Blue Chip Casino Hotel and Spa](https://www.expedia.ca/Michigan-City-Hotels-Blue-Chip-Casino-Hotel-And-Spa.h2991209.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Clarion Pointe Jasper](https://www.expedia.ca/Jasper-Hotels-Days-Inn-By-Wyndham-Jasper.h24170.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [C'mon Inn Hotel & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Cmon-Inn-Hotel-Suites.h1510580.Hotel-Information) > > [Anderson Inn](https://www.expedia.ca/Muncie-Hotels-Anderson-Inn.h996273.Hotel-Information) > > [Belterra Casino Resort](https://www.expedia.ca/Madison-Hotels-Belterra-Casino-Resort.h1152807.Hotel-Information) > > [Super 8 by Wyndham Jasper](https://www.expedia.ca/Jasper-Hotels-Super-8-By-Wyndham-Jasper.h9970.Hotel-Information) > > [Hilton Grand Vacations Club Kings’ Land Waikoloa](https://www.expedia.ca/Waikoloa-Hotels-Kings-Land-By-Hilton-Grand-Vacations.h2303745.Hotel-Information)