Piscine intérieure

Springhill Suites Mount Laurel – Avis

3 out of 5
Springhill Suites Mount Laurel
5000 Midlantic Dr, Mount Laurel, NJ

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 464 avis sur 639." "
Note de 8 – Bien, d’après 118 avis sur 639." "
Note de 6 – Acceptable, d’après 34 avis sur 639." "
Note de 4 – Médiocre, d’après 12 avis sur 639." "
Note de 2 – Terrible, d’après 11 avis sur 639." "

9,4/10

Propreté

9,4/10

Service et personnel

8,6/10

Commodités

9,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Marco

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait pour notre famille
Séjour de 1 nuit en août 2023
Keith K a répondu le 17 août 2023
nous sommes ravis que notre hôtel ait été parfait pour votre famille !We are so happy to hear we were perfect for your family!

10/10 – Excellent

Marie-Claude

Séjour de 1 nuit en juillet 2023
Keith K a répondu le 17 août 2023
We are so happy to see you enjoy your stay with us!

10/10 – Excellent

Marie-pier

Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2019
KM a répondu le 13 août 2019
Thank you

10/10 – Excellent

Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
Pat a répondu le 14 juill. 2019
Thank you for the excellent score on your recent visit

10/10 – Excellent

Pénélope

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Vraiment bien
Vraiment très bel hôtel! Lits très confortables, chambre très propre, sauf pour le drain de douche qui était bien bouché donc l’eau ne s’écoulait pas bien lorsque l’on prenait une douche. Déjeuner bien correct. Lors de notre check in et check out les deux employées n’étaient pas du tout chaleureuses et avaient un aire bête, par contre celui qui s’occupait du déjeuner était sympathique. Mais si non l’hôtel est vraiment très bien. Nous n’avons passé qu’une seule nuit et donc nous n’avons pas du tout vue les alentours, mais pour l’emplacement c’est un peu dans le milieu de nulle part.
Séjour de 1 nuit en mai 2019
Blayne Brammer a répondu le 1 juin 2019
Thank you for letting us know about what transpired at our front desk and the situation will be addressed.

10/10 – Excellent

Zoie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hospitable staff
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ethan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and safe. The cleaning staff were always cleaning, mopping or vacuuming something and there constant up keep showed. And was appropriated.
Séjour de 3 nuits en mai 2024

8/10 – Bien

jeanne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location & felt safe but property could use updating.
Séjour de 1 nuit en mai 2024

8/10 – Bien

miatta, Frederick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Rodney

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Complimentary breakfast was AMAZING
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Cherise

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love staying here
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was up to par. Would definitely recommend to family and friends.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quick stop. Nice place.
Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
We're glad to hear that you had a nice experience during your quick stop! If you're ever in the area again and need a place to stay, we'd love to welcome you back.

10/10 – Excellent

mustafa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
Thank you for your perfect rating! We're thrilled that you had a fantastic experience with us. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back for another great stay in the future!

10/10 – Excellent

Kristin Hannum

Voyage en famille avec de jeunes enfants
Furniture, rugs and walls needs to be cleaned.
Séjour de 1 nuit en janvier 2024
Rich S a répondu le 9 mai 2024
Thank you for your feedback. We apologize for any cleanliness issues you encountered during your stay. Your comments are important to us, and we will address them with our housekeeping team to ensure that our rooms are properly cleaned and maintained. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back for a better stay in the future.

10/10 – Excellent

Donna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
Thank you for your perfect rating! We're thrilled that you had a fantastic experience with us. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back for another great stay in the future!

8/10 – Bien

joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
Thank you for your review. We're happy to see you had a good experience with us. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back for another great stay in the future!

10/10 – Excellent

Rocky

Points forts : Commodités, état et installations de l’hébergement
Was clean and staff was nice
Séjour de 2 nuits en avril 2024
Rich S a répondu le 9 mai 2024
We're glad to hear that you found our hotel clean and that you had a positive interaction with our staff! Providing a comfortable and welcoming environment is important to us. If there's anything else we can do to improve your experience or if you have any other feedback, please let us know. We hope to welcome you back again in the future!

10/10 – Excellent

Georgina

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Small pool & no jacuzzi
Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
Thank you for your feedback. We're sorry to hear that the pool size and the absence of a jacuzzi did not meet your expectations. We appreciate your input and will take it into consideration as we strive to improve our amenities. If there's anything else we can assist you with or if you have any other feedback, please feel free to let us know.

10/10 – Excellent

Shirley L.

Séjour de 1 nuit en avril 2024
Rich S a répondu le 9 mai 2024
Thank you for your perfect rating! We're thrilled that you had a fantastic experience with us. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back for another great stay in the future!

10/10 – Excellent

Gayle

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice rooms and great staff!
Séjour de 4 nuits en mars 2024
Keith K a répondu le 4 avr. 2024
We're thrilled to hear that you found our rooms nice and our staff great! Providing comfortable accommodations and excellent service are top priorities for us. Thank you for your kind words, and we look forward to welcoming you back for another great stay!

8/10 – Bien

Monise Alexis

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Keith K a répondu le 4 avr. 2024
Thank you for your review and rating!

6/10 – Acceptable

Tiffany

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was great except I booked the hotel for the heated pool. I called a head to make sure the pool was up and running prior to paying. I was in NJ for my Grandmother funeral and my kids Great Grandmother. I wanted the pool to take their minds off the funeral or at least ease it. I also wanted it to have something for the kids to do. The pool was open when I arrived by the time I went to Walmart and came back they closed the pool and told me it should be open tomorrow but it wasn’t because of chlorine levels or something and told me they updated me once open. I got a call later Friday saying the pool be closed until Monday and I booked Thursday - Monday. They offered me to extend my check out to swim on Monday glad I didn’t do that because it was still closed when I left. They offered me to take my kids to a sister hotel 30 min away from the hotel. I wish I could have just went to that hotel to stay since they had all the same luxury. The last offer was to refund me a full night so I took that offer, but my kids where still upset about the pool and I ended up spend triple to find activities for my kids to do to replace the pool. Yes there is a gym, but don’t want my kids in the way of someone’s work out and it’s not a playground or pool they could get seriously hurt. The breakfast options where great, cleanliness great, staff great, cleaning staff slow to respond, but still great.
Séjour de 4 nuits en mars 2024
Keith K a répondu le 4 avr. 2024
I'm sorry to hear about the challenges you faced with the pool during your stay, especially during such a difficult time. It's understandable that you wanted to provide a distraction for your kids, and I'm sorry that the pool closure caused disappointment. It sounds like you handled the situation with patience and understanding.I'm glad to hear that you found the breakfast options, cleanliness, and staff to be great overall. It's unfortunate that the cleaning staff was slow to respond, and I hope this didn't cause too much inconvenience for you.If there's anything else we can do to assist you or if you have any other feedback, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 – Médiocre

John

Sofa bed was a disaster.
Séjour de 2 nuits en mars 2024
Keith K a répondu le 4 avr. 2024
I'm sorry to hear that you had issues with the sofa bed in your room. Your comfort is important to us, and we apologize for any inconvenience this may have caused. If there's anything else we can do to improve your experience or if you have any other feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Excellent

Domonique

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Friendly staff and helpful. Clean hotel
Séjour de 1 nuit en mars 2024
Keith K a répondu le 4 avr. 2024
We're thrilled to hear that you had a positive experience with our staff and found our hotel to be clean! Providing a welcoming and clean environment is important to us, and we're glad that we could meet your expectations. Thank you for your kind feedback, and we hope to welcome you back for another great stay!

10/10 – Excellent

Ken

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Keith K a répondu le 4 avr. 2024
Thank you for your review and rating!

10/10 – Excellent

mustafa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good
Séjour de 1 nuit en février 2024
Keith K a répondu le 4 avr. 2024
Thank you for your lovely review!

8/10 – Bien

Owen

Points forts : Propreté, service et personnel
The staff and hotel were excellent. The room was great. The beds and pillow were hard and uncomfortable.
Séjour de 1 nuit en février 2024
Keith K a répondu le 4 avr. 2024
Thank you for your feedback! We're delighted to hear that you found our staff and hotel excellent. However, we're sorry to hear that you found the beds and pillows uncomfortable. Your comfort is important to us, so we will take note of your feedback and see if there are any adjustments we can make to improve the sleeping experience for our guests. We hope to welcome you back for another great stay in the future!

8/10 – Bien

Tanyora

Voyage d’affaires
Nice and clean room. Bathroom wallpaper in corner of toilet was peeling off. Other than that nice property and wonderful staff.
Séjour de 1 nuit en février 2024
Keith K a répondu le 4 avr. 2024
Thank you for your feedback! We're glad to hear that you found your room nice and clean, and that you had a positive experience with our staff. We apologize for the issue with the peeling wallpaper in the bathroom. Your feedback is valuable to us, and we will address this to ensure it doesn't happen in the future. We appreciate your kind words about our property and staff, and we hope to welcome you back for another great stay!

10/10 – Excellent

Frank

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Kimberly

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel close to Philadelphia airport
My family and I stayed here for one-night before a flight home from Philadelphia International Airport (PHL). The hotel was clean, comfortable, staffed by friendly people, and there were restaurants nearby for dinner. Could you want more in a hotel? PHL is only about a 15 minute drive, so quite convenient to PHL.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Brian

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Galina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Kathleen

Voyage en famille
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

mustafa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Lillianna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Christmas Stay 2023
We had an incredible time! We stayed the few days before and on Christmas this year, the staff was all so friendly and welcoming, we waited too long to Christmas shop and were centrally located to all the best shopping centers locally and got everything done in no time! We’re definitely putting this at the top of our list again next year for the holidays!
Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Michael

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was remarkably polite, friendly, and accommodating. Look forward to staying here again in the future.
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Ilya, Brooklyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was friendly and helpful, should compliment Nicole for the extra effort to help with wi-fi.
Séjour de 4 nuits en décembre 2023

2/10 – Terrible

Kathy

Séjour de 1 nuit en décembre 2023

8/10 – Bien

Nora

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Given the price I expected much less. Everything was up to date and well kept. Most importantly the room was spotless. My only complaint was the sheet did not stay on the bed. Several times I had to adjust it in the night.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Jennifer, Brick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Helpful and beautiful Lobby.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Ianina, Doral

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay for a business trip. Staff is really great:)!
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Samantha

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Denice

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not clean at all, toilet kept stopping up, person who un clogged toilet left feces splattered on the floor. the cleaning staff lied and said they changed sheets and pillows but didn’t. Bathroom floor was still dirty after cleaning staff supposedly cleaned it. Pillows on the couch in the room were disheveled like someone just got up from it and the hotel left it that way. The staff told me I would get a percentage off my room for extending my stay another day for business. Ice maker in my floor was broken. Shower was also dirty with soap scum in corners of the shower. I only stayed there another day because I needed to at the last minute.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Darius

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Duane, Newark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent property
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Don

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was readily accessible from the main roads. The parking lot was well lit and felt safe. The breakfast was very good and the staff was efficient, knowledgeable, and friendly. The downside was the fact that the first floor ice maker was broken; the pool was TINY; and the water in the workout room was tepid. Also, the worst part was the fact that our heater was VERY NOISY and it actually ran all night our first night (with the thermostat set at 64 degrees). Lastly, there were NO WARM BED CLOTHES on our bed.
Séjour de 3 nuits en novembre 2023

6/10 – Acceptable

Douglas

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room had no USB ports. Bathroom door was loud and light in bathroom disturbed anyone sleeping.
Séjour de 3 nuits en novembre 2023