Chambre Standard double (103) | Couette en duvet, rideaux d’obscurcissement, système d’insonorisation
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Parc Lofts – Avis

3.5 out of 5
Parc Lofts
5887 Av du Parc, Montreal, QC

Avis

6,8
Note de 10 – Excellent, d’après 15 avis sur 65." "
Note de 8 – Bien, d’après 23 avis sur 65." "
Note de 6 – Acceptable, d’après 7 avis sur 65." "
Note de 4 – Médiocre, d’après 7 avis sur 65." "
Note de 2 – Terrible, d’après 13 avis sur 65." "

7,8/10

Propreté

6,4/10

Service et personnel

7,0/10

Commodités

7,4/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Myriam

Points forts : Propreté, commodités et état et installations de l’hébergement.
Facile d’accès parking payant impossible de relaxer le matin pour gérer les parking
Séjour de 2 nuits en mars 2024
Parc Avenue Lofts Team a répondu le 24 mars 2024
We hope everything else met your expectations and look forward to welcoming you back again soon. We understand parking can sometimes be challenging, but we hope it won't hinder you from enjoying a pleasant stay. Wishing you a wonderful weekend!

8/10 – Bien

Nicolas

Points forts : Propreté, état et installations de l’hébergement
Accès à une cuisinette
Séjour de 1 nuit en mars 2024
Parc Avenue Lofts Team a répondu le 23 mars 2024
Thank you for sharing your feedback regarding our service. Rest assured, we are committed to enhancing our offerings and providing you with an even better experience. We look forward to welcoming you back and demonstrating how your feedback contributes to our improvement. Your comments are invaluable in our ongoing efforts to enhance our establishment. Once again, thank you.

8/10 – Bien

Tristan

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Beau logement avec des gens aux services ! Je recomende pour 1 nuit ou 2 !
Séjour de 1 nuit en février 2024
Parc Avenue Lofts Team a répondu le 19 mars 2024
Thank you for sharing your feedback regarding our service. Rest assured, we are committed to enhancing our offerings and providing you with an even better experience. We look forward to welcoming you back and demonstrating how your feedback contributes to our improvement. Your comments are invaluable in our ongoing efforts to enhance our establishment. Once again, thank you.

10/10 – Excellent

Driss

Points forts : Propreté, état et installations de l’hébergement
Séjour de 6 nuits en décembre 2023

6/10 – Acceptable

Jessyca

Voyage d’affaires
Sent l'humidité et le renfermé. Propreté moyenne. Tapis sont humides aussi.
Séjour de 4 nuits en octobre 2023
Andy a répondu le 7 oct. 2023
Bonjour Jessyca,Nous sommes désolés d'apprendre que vous avez rencontré des problèmes lors de votre séjour chez nous. Nous convenons que c’est inacceptable et nous pouvons promettre que cela ne se reproduira plus jamais.Cordialement

6/10 – Acceptable

Delphine

Voyage en famille avec de jeunes enfants
Coach not comfortable, sheets too shirt and no pressure in kitchen tap
Séjour de 2 nuits en septembre 2023
Andy a répondu le 7 oct. 2023
Hello Delphine,we are sorry to hear you encountered some issues during your stay.It was noted and taken into account.Kind regards

4/10 – Médiocre

Hawa

Séjour de 1 nuit en février 2023

2/10 – Terrible

Virgile

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement
Différentes tâches sur les couettes et sur les serviettes. La porte de l’immeuble qui ne ferme plus et qui tient avec du scotch. La porte de l’appartement qui ne ferme pas également. De la poussière à foison …! Nous avons dû être relogé.

10/10 – Excellent

Jonathan

Points forts : Propreté, confort de la chambre
Très bien !
Très propre, neuf, parking payant disponible à l’adresse du loft.
Séjour de 1 nuit en novembre 2022

6/10 – Acceptable

Jennifer

Voyage d’affaires
Points faibles : Propreté
quand nous sommes arrivés le menage n'avait pas été fait. mais jai réussi a rejoindre une personne de l'entreprise qui nous a reloge sur le spot. Cest propre mais sans plus. bien situé
Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Michael

Points forts : Propreté, commodités et état et installations de l’hébergement.
C'est magnifique, j'aime cette location. Elle a été unique.
Séjour de 1 nuit en septembre 2022

4/10 – Médiocre

Nancy

Voyage en famille
Points faibles : État et installations de l’hébergement
Salle de bain propre L'appartement ay sous-sol sent l'humidité et n'a pas de fenêtre
Séjour de 3 nuits en juillet 2022

8/10 – Bien

nelly

Points forts : Propreté
Séjour de 5 nuits en juin 2022
Management a répondu le 19 juin 2022
Thanks for your feedback

8/10 – Bien

Christelle

Séjour de 1 nuit en juin 2022
Management a répondu le 19 juin 2022
Thanks for your feedback

6/10 – Acceptable

Constance

Séjour de 1 nuit en mai 2022
Management a répondu le 2 juin 2022
Thanks for your feedback

2/10 – Terrible

Stephanie

Séjour de 1 nuit en mai 2022
Management a répondu le 18 mai 2022
Please contact us directly so we can understand what we can do to improve. I haven't seen any messages with staff that you experienced any issues during your stay

8/10 – Bien

Laurie-Anne

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Points positifs : Très facile d'accès, la chambre était propre et confortable. Décorée aux goûts du jour, toute les commodités à disposition, c'est un endroit parfait pour un long séjour. Points négatifs : Il manquait des ustensiles dans la cuisine! J'avais pris un takout, mais aucune fourchettes ou cuillères dans le tiroir de la cuisine. Il y a eu un groupe de gens qui célébrait le samedi soir, très bruyants et j'ai eu du mal à m'endormir, mais lorsque j'ai communiqué avec la sécurité de l'hôtel à 1 heure du matin, ils ont toute suite agit afin que le groupe fasse moins de bruits.
Séjour de 1 nuit en septembre 2020
Parc Lofts a répondu le 24 sept. 2020
Thank you for your feedback!

10/10 – Excellent

Rosie

Voyage en famille
Points forts : Propreté, confort de la chambre
Pratique et confortable
Travaillant moi même dans un hôtel 4 étoiles , j’ai trouvé le procédé spécial étant donnée qu’il n’a pas de réception. Mais les gens de l’hôtel sont facile à rejoindre. Le personnel sont très à l’écoute et gentil. Très Sécuritaire , l’entrée de l’établissement est barrée avec un code différent pour chaque client . Loft très pratique. Abordable. Cuisinette fonctionnel , tout est propre et joli .
Séjour de 1 nuit en juillet 2020
Parc Lofts a répondu le 9 sept. 2020
Thank you for your feedback! I'm happy you enjoyed your stay!

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté
Points faibles : Confort de la chambre
Très desapointé.
Accueil à 2 bloc de l’addresse du logement. Cela pourrait être mentionné clairement dans la confirmation au lieu du téléphone à la pluie battante le soir. Ne prenez pas l’appartement 104. C’est propre, mais très mal divisé, 2 lits par chambre, c’est trop, la salle de bain est petite, pas de serviettes ni de place pour nos produits personnels, ca sent l’humidité voir les égouts, dans l’escalier pour descendre, l’odeur du “air freshner” à l’intérieur est omniprésent et très fort. Si vous avez des allergies . . . . Bref, je vais éviter cet endroit et probablement aussi HOTEL.COM qui propose ce genre d’endroit à ses clients.
Séjour de 2 nuits en octobre 2019
Parc Lofts a répondu le 5 nov. 2019
Merci pour avoir rester avec nous.

8/10 – Bien

Kirsten

Points forts : Propreté, état et installations de l’hébergement
It was a nice place. 10-15 min walk to metro. Frustrating that there wasn't a parking spot included, but we were able to find some street parking and use a parking lot 10min walk away. They were helpful and our specific unit was at the back of the building, so quieter as it was farther away from the main street.
Séjour de 2 nuits en mai 2024
Parc Avenue Lofts Team a répondu le 23 mai 2024
Thank you for taking the time to share your comments with us. We look forward to welcoming you back and want to remind you that our guests' satisfaction is our top priority.

4/10 – Médiocre

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points faibles : État et installations de l’hébergement
This property was not as advertised. We were given the access code to our room 1.5 hours after the check in time after multiple attempts to communicate with the proprietor. We were greeted by a filthy front entrance complete with piles of open garbage and empty liquor bottles. The pull out bed was broken, and thankfully we brought an extra sleeping bag as no bedding was provided for this bed. The air conditioning unit leaks. It drips on you if are standing at the counter or sitting at the table. The living space is very small in comparison to other rooms being rented for the same price in this building. The beds were comfortable however, a top sheet to ensure cleanliness would have been preferred. There is also zero privacy both in and out of the unit. If other units turn on the back stair lights this unit is completely illuminated. The giant front window that separates the space from the road offers absolutely no sound barrier. Therefore any noise from downstairs units or street is heard at all hours of the night. Definitely do not recommend this property!
Séjour de 2 nuits en mai 2024
Parc Avenue Lofts Team a répondu le 22 mai 2024
We're sorry to hear that. We would love to know how we can improve. If you have any suggestions or questions, please let us know. Your feedback helps us enhance the experience for all our guests.

10/10 – Excellent

Kenneth

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
Parc Avenue Lofts Team a répondu le 19 mars 2024
Thank you for sharing your feedback regarding our service. Rest assured, we are committed to enhancing our offerings and providing you with an even better experience. We look forward to welcoming you back and demonstrating how your feedback contributes to our improvement. Your comments are invaluable in our ongoing efforts to enhance our establishment. Once again, thank you.

4/10 – Médiocre

Dung

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
This place smells really bad, as I think they just painted it. The heating system, or AC doesn’t work during Montréal's winter, which was the most terrible thing I have ever experienced. The toilet doesn’t flush at all. The staff tried to help and told us they would try their best; after giving 3 extra blankets to a group of 8 people, they ran away and didn’t even have a look at the system.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Jermaine

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Joel

Points forts : Propreté, confort de la chambre
The place was clean and comfortable, and the staff was responsive, helpful. I loved the location and the price was right. I especially appreciated the coffee maker with plenty of coffee!
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Cedomir

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en août 2023

8/10 – Bien

Mir khurshid ul

Voyage en groupe
Points forts : Propreté
Séjour de 2 nuits en avril 2023

8/10 – Bien

Kathryn

Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice place. Location good for what I needed.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Murtaza

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Panagiotis

Voyage en famille
Points forts : Propreté, confort de la chambre
Nice place
Séjour de 2 nuits en mars 2023

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points faibles : Confort de la chambre
My review
Stayed for 3 days, first day we got there the window was open (during winter -15 degree). The place has a very heavy musty smell that never left and got worst when we turn on the heating. It was some mold and the carpet wasn't clean. We were 9 people and only 4 towels and 1 half used toilette paper roll was provided. So bring your own stuff when booking. The place is a nice size and kitchen good.
Séjour de 2 nuits en février 2023

2/10 – Terrible

François

Points faibles : Propreté, confort de la chambre
The suite was in the basement, it reeked of moisture and infiltration to the point that it was impossible to sleep. The hotel left two fans running in the room in a laughable effort to clear the stench. There is no personnel in the Hotel, so this whole place gives the impression of just taking the money and not caring for anything. Avoid.
Séjour de 2 nuits en février 2023

2/10 – Terrible

Patrick

Points faibles : Commodités, état et installations de l’hébergement
Tidy but without charm. Unrepaired water damage in ceiling. Web app for online registration was buggy. As my welcome email provided no phone # and no one replied to my email pleas, it took me 60 min. to find a way to gain access. (Finally found a helpful clerk at a nearby property of the same company.)
Séjour de 1 nuit en janvier 2023
Parc Lofts a répondu le 23 févr. 2023
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our accommodations tidy. However, we're sorry to hear that you found our property lacking in charm and that you encountered some water damage in the ceiling. Please know that we take all maintenance issues seriously and will be addressing this immediately.We're also sorry to hear that you experienced difficulties with our online registration web app and that it took you some time to gain access to your room. We apologize for any inconvenience this may have caused you. We're committed to providing our guests with a seamless check-in process and will be taking steps to improve our online registration system.We appreciate you taking the time to bring these issues to our attention and hope that you will give us another chance to provide you with a better experience in the future.If you have any further concerns, please feel free to reach out to us directly. We'd love to have the opportunity to make things right.

2/10 – Terrible

Raphael

Séjour de 1 nuit en décembre 2022

8/10 – Bien

Paul

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Parc Avenue Stay
Room was large and comfortable. Bed was comfortable. The bathroom floor could have used a better cleaning. Lots of hair. There were no shampoos, no face clothes, and the shower head wall mount was broken. Check in was convenient and easy. I would stay here again.
Séjour de 1 nuit en novembre 2022

2/10 – Terrible

Leslie Ann

Séjour de 1 nuit en novembre 2022

8/10 – Bien

Shauna

Séjour de 1 nuit en octobre 2022

4/10 – Médiocre

Anne

Voyage en famille
Points faibles : Propreté
The big lie
1. One bedroom has a full wall sized, street level window with a broken curtain that isn't even large enough to cover the window if it did work. 2. In the same bedroom there is a floor to ceiling window to the common living space with no curtain for privacy. 3. This bedroom also smelled as though something had died in the walls. No amount of spray helped. It just reeked! 4. Most of the door handles were falling off and the paint on the doors has been rubbed off. 5. There was no bathmat, hand towel nor face cloths for the bathroom. 6. There was only decaf coffee available 7. All the wonderful amenities were in a separate building that we did not have access to.
Séjour de 2 nuits en septembre 2022

6/10 – Acceptable

Mariella

Points faibles : Commodités
Séjour de 3 nuits en septembre 2022

2/10 – Terrible

saurav

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Such a pathetic property , out of two rooms one room was smelling like a garbage bin because of the wet mat. Half of the bed was wet too when we reached the property in the late evening. It was so hot and humid that no one could sleep properly. We had 2 kids with us and one of them got sick due to the smell and humidity. I have been calling the property staff since today morning to refund or provide compensation but they are giving so many excuses and I have been told the manager is bot available. I will never book my stay in any of the Park Loft in future and will warn my friends too about the property. Also I will escalate this issue at the highest level so that no one should face these challenges in future
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Joseph

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very cool spot. Very clean and well kept. Walkable to grest spots in Mile End. Parking is a bit tricky but better than most spots in Montreal. If you follow the street parking rules and plan your day accordingly, you won't have problems and will pay minimal in meter fees. Was very impressed by the thorough job done by the housekeeping crew.
Séjour de 3 nuits en août 2022
Management a répondu le 2 sept. 2022
Thanks for your feedback! Really glad you enjoyed your stay

2/10 – Terrible

Joyce

Points faibles : Propreté, confort de la chambre
Did not even stay at the lots because there’s no AC , a dumb fan that blows out hot air. No customer service from the lofts nor Hotels.com
Séjour de 1 nuit en juillet 2022

8/10 – Bien

Amaya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The bath was clogged.
Séjour de 1 nuit en juillet 2022
Management a répondu le 2 sept. 2022
Thanks for letting us know. We've fixed this issue

8/10 – Bien

?

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
I booked the loft for a trip with my cousin and my sister, the condition of the loft is pleasing, yet some of the plates are not clean. There's no water kettle in the room and the front desk suggested us to use the coffee maker but the coffee maker's not clean and produce water with strange color and taste. Other than that, our stay there is actually pretty nice, the beds are soft, with different types of pillows to choose from, and also a large sofa bed. The loft is located just next to mile end and we also have a fun time walking around the area and go shopping and buy groceries.
Séjour de 3 nuits en juin 2022

10/10 – Excellent

Irene

Points forts : Propreté, commodités et état et installations de l’hébergement.
The place is clean.
Séjour de 5 nuits en juin 2022

2/10 – Terrible

Jordan, Toronto

I mistakingly booked the incorrect date. There was no flexibility at all with their "no refunds" policy. No alternative was offered. Just withering apologies about their policy. Strongly advise against booking this property. Strongly advise against Expedia continuing to work with this company. With the travel industry just getting back on its feet, this is an inexcusable lack of concern for the customer.
Séjour de 1 nuit en mai 2022
Management a répondu le 28 mai 2022
Hi Jordan, We put cancelation policies in place for them to be respected by guest and properties. It's as fair as ensuring the property doesn't cancel your reservation or ask you to travel on different dates. We apologize the outcome wasn't what you're hoping for but the policy is put in place for good measure. Following the policy that was agreed upon at the beginning of the reservation doesn't make a property a 1 star location.

8/10 – Bien

Robert

Points forts : Commodités
For the most part it was a pleasant experience. Nice building, very large living and sleeping areas. There email said that their staff could be reached 24 hours a day, however, when air conditioning failed at 2 a.m. no one picked up the line. Some power outlets had no covers. Dirty laundry in very narrow hall leading to my room.
Séjour de 1 nuit en mai 2022
Management a répondu le 28 mai 2022
Thanks for your feedback. We will look into the concerns you brought to our attention

8/10 – Bien

Tekarah

Voyage en groupe
Points forts : Commodités
Great area. 15 min walk in any direction for food, drink, metro. However there were small problems with the room (exposed wires, stains on sheets, asked for extra sheets and never received them) all thing i can forgive and i would not be opposed to staying here again.
Séjour de 3 nuits en mai 2022
Parc Lofts a répondu le 18 mai 2022
Thank you for your feedback

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, confort de la chambre
STAY AWAY!! DISHONEST MGMT rooms have sewage issue
This was literally the worst experience ever!! My family and I are still in shock with this horrible experience!! We arrived at 1130PM, the stench in the hallway was unbelievable (a combination of rotten eggs and sewage gases)! It became worse as we approached my room. It became apparent when the attendant opened the door-my room was the source. The first bedroom's floor was wet and had an air machine blowing deodorizer. My daughter who is asthmatic could not breathe. The attendant was unable to tolerate the smell and notified the manager, he confirmed the room in unhabitable. We were moved to a one bedroom that could not accommodate the 10 people we had; we were left with no choice, we had to book a last-minute room elsewhere to accommodate some of my family members. The following morning, we were notified that we had to move back to our original room as the plumbing problem was resolved, the room was deep cleaned, When we returned to the room, it was evident nothing was done in the room other than the one additional air freshener. We were not allowed to stay in the temporary room because it was rented for that day. The smell was unbearable! I could not believe this hotel knowingly rented this room with plumbing issues (It is important to note this room was the lower level and housed the sewer system for I was told and shown). I spoke with the manager, he apologized and said we would be fully refunded. It has been five weeks, NO REFUND, RETURN CALL and he refuses to answer
Séjour de 2 nuits en avril 2022
Management a répondu le 10 mai 2022
Thank you for your feedback. We will investigate into this matter

10/10 – Excellent

Jane, Ottawa

Points forts : Propreté, état et installations de l’hébergement
Perfect location with a truly unique local character and environment. I'd stay there again, especially if I needed to be between Outremount and the downtown core. Plus, much loved Montreal bagel stores are in walking distance!
Séjour de 1 nuit en avril 2022
Parc Lofts a répondu le 10 mai 2022
Thank you for your feedback I'm glad you enjoyed