Title: Grand Fiesta Americana Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12946715&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Fiesta Americana Monterrey Valle Travelers can indulge in aromatherapy massages or relax in the spa tub after visiting nearby Plaza Fiesta San Agustin and other local attractions ## Photo gallery for Grand Fiesta Americana Monterrey Valle ![Lobby - Grand Fiesta Americana Monterrey Valle (San Pedro Garza García)](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/c3d6a8eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast for a fee - Grand Fiesta Americana Monterrey Valle (San Pedro Garza García)](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/789516e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Grand Fiesta Americana Monterrey Valle (San Pedro Garza García)](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/06fe1081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Fiesta Americana Monterrey Valle (San Pedro Garza García)](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/99b191f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Fiesta Americana Monterrey Valle (San Pedro Garza García)](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/750befe5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Fiesta Americana Monterrey Valle is near Plaza Fiesta San Agustin and Auditorium Pabellón M. The hotel offers aromatherapy, a spa tub, two bars, a 24-hour gym, in-room WiFi, and two Mexican cuisine restaurants. Guests love the helpful staff. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet friendly - Parking included - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12946715&PinnedHotelID=12946715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/8dab5855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.4 Exceptional 28 reviews ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 1 King Bed - City view ### View all photos for Deluxe Room, 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/b3e638cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 9.4 Exceptional 13 reviews ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 2 Double Beds - City view ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/9bdd6e00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 1 King Bed - Mountain view ### View all photos for Deluxe Room, 2 Double Beds, Mountain View ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/c7b3f6ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Mountain View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 2 Double Beds - Mountain view ### View all photos for Executive Room, 1 King Bed ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/8dab5855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 1 King Bed - Hill view ### View all photos for Executive Room, 1 King Bed, Mountain View ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/9bdd6e00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Mountain View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 1 King Bed - Mountain view ### View all photos for Executive Room, 2 Double Beds, Mountain View ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/c7b3f6ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds, Mountain View ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 2 Double Beds - Mountain view ### View all photos for Executive Room, 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946715/b3e638cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 2 Double Beds - Hill view ## You may also like Ad ![Doble Matrimonial Luxury | Living area](https://images.trvl-media.com/lodging/72000000/71430000/71421600/71421536/6ef94b35.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Safi Royal Luxury Metropolitan San Pedro Garza García - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 2,434 reviews CA $574 CA $684 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Monterrey-Hotels-Hotel-Safi-Royal-Luxury-Metropolitan.h71421536.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=95a21aa8-a54f-4806-9d57-9698bac44d83&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1400000/1397000/1396933/96a3277a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Safi Royal Luxury Valle San Pedro Garza García - 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Hot tub - Spa - Pet friendly - Parking included 9.2 Wonderful 734 reviews CA $411 CA $489 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Monterrey-Hotels-Live-Aqua-Urban-Resort-Monterrey.h12946714.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=95a21aa8-a54f-4806-9d57-9698bac44d83&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105620000/105612900/105612843/9c712fc7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Monterrey by IHG San Pedro Garza García - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 104 reviews CA $306 CA $364 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Monterrey-Hotels-Intercontinental-Presidente-Monterrey.h105612843.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=95a21aa8-a54f-4806-9d57-9698bac44d83&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/860000/851700/851615/18f5d2bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Monterrey Valle Valle Oriente - 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Valle Oriente - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 479 reviews CA $169 CA $201 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Monterrey-Hotels-AC-Hotel-Monterrey-Valle.h83398852.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=95a21aa8-a54f-4806-9d57-9698bac44d83&top_cur=CAD) Ad ![BBQ/picnic area](https://images.trvl-media.com/lodging/79000000/78510000/78502200/78502130/f9ee1852.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt House Monterrey Valle-san Pedro Valle Oriente - Pool - Breakfast included - Pet friendly - Parking included 9.6 Exceptional 647 reviews CA $171 CA $204 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Monterrey-Hotels-Hyatt-House-Monterrey-Valle-San-Pedro.h78502130.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=95a21aa8-a54f-4806-9d57-9698bac44d83&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Grand-Fiesta-Americana-Monterrey-Valle.h12946715.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Grand-Fiesta-Americana-Monterrey-Valle.h12946715.Hotel-Information) ## About the area Located in Valle Oriente neighborhood, Grand Fiesta Americana Monterrey Valle is connected to a shopping center. The area's natural beauty can be seen at Fundidora Park, while Showcenter Complex and Auditorium Pabellón M are cultural highlights. Looking to enjoy an event or a game? See what's going on at Estadio Universitario or Estadio BBVA. [Visit our San Pedro Garza García travel guide](https://www.expedia.ca/San-Pedro-Garza-Garcia.dx9500) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.65188%2C-100.33231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GBjU_Ttnj61e2S_O_noO-2LKdNs=) Av. Lazaro Cardenas 2424, Col. Residencial San Agustin, San Pedro Garza García, NL, 66260 ### What's nearby - Fashion Drive 3 min walk \- 0.3 km - Metropolitan Center 3 min walk \- 0.3 km - Showcenter Complex 5 min walk \- 0.5 km - Plaza Fiesta San Agustin 9 min walk \- 0.8 km - Plaza Comercial Distrito Armida 17 min walk \- 1.5 km ### Getting around - Central Station 13 min drive - General Mariano Escobedo Intl. Airport (MTY) 40 min drive ### Restaurants - Mochomos - Sky Bar - La Reynita - La Corriente - La Torrada ## About this property ### Grand Fiesta Americana Monterrey Valle Luxury hotel near Plaza Fiesta San Agustin Located close to Showcenter Complex and Auditorium Pabellón M, Grand Fiesta Americana Monterrey Valle provides dry cleaning/laundry services, 2 bars, and a 24-hour gym. Treat yourself to a Swedish massage, hydrotherapy, or a body scrub at Feel Urban Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a hot tub. You'll also find perks like: - Free valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - A 24-hour front desk, concierge services, and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 180 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. More amenities include: - Free infant beds and free extra beds - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with tubs or showers and free toiletries - 55-inch flat-screen TVs with premium channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Egyptian cotton sheets, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946714/d276d9ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live Aqua Monterrey Valle Oriente - Hot tub - Spa - Pet friendly - Parking included 9.2 Wonderful 734 reviews CA $411 CA $489 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=12946714&PinnedHotelID=12946714&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/24000000/23940000/23938700/23938697/e5fbbfb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Fashion Drive Monterrey San Pedro Garza García - 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Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle (surcharge) - Free secured, covered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to noon for a fee: USD 20 to 30 per person - 2 bars/lounges - 2 restaurants ### Restaurants on site - Azur - La Distral - La Maestranza - Nyte ### Things to do - 24-hour gym - Full-service spa - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 3 meeting rooms - 3,283 square feet of conference space - Coworking space ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 15 accessible parking spaces - Accessible airport shuttle - Braille/raised signage - Elevator (35 inch wide door) - Front entrance ramp - Hand-held showerhead - Handrails in stairways (39 inches high) - Hardwood flooring in room - Magnifying mirror - Sign language-capable staff - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from January 9 2026 to February 1 2026 (completion date subject to change). The following areas are affected: - Spa During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 95 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 44 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20 to 30 per person - Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3) - Pet fee: USD 95 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Parties and events (including family gatherings, birthday parties and weddings) are allowed on site Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Fiesta Americana Monterrey Valle Hotel Garza Garcia Grand Fiesta Americana Monterrey Valle Hotel Grand Fiesta Americana Monterrey Valle Garza Garcia Grand Fiesta Americana Monterrey Valle San Pedro Garza Garcia Fiesta Americana Monterrey Va Grand Fiesta Americana Monterrey Valle Hotel Grand Fiesta Americana Monterrey Valle San Pedro Garza García ## Frequently asked questions ### Is Grand Fiesta Americana Monterrey Valle pet-friendly? ### How much does it cost to stay at Grand Fiesta Americana Monterrey Valle? ### How much is parking? ### What time is check-in at Grand Fiesta Americana Monterrey Valle? ### What time is check-out at Grand Fiesta Americana Monterrey Valle? ### Does Grand Fiesta Americana Monterrey Valle provide a shuttle to the airport? ### Where is Grand Fiesta Americana Monterrey Valle located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Fiesta Americana Monterrey Valle Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 797 8 - Good 122 6 - Okay 44 4 - Poor 19 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Seth Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very accommodating and the restaurants in the hotel had great food! ##### Seth Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Miriam Dec 23, 2025 Liked: Cleanliness, amenities Clean room, the staff was very friendly and helpful! ![](https://a.travel-assets.com/ugc/hotel-reviews/ba06a235-b215-4363-95ef-e9ce93cac1e9-1766522082222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miriam Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Seth Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel!! Food was amazing, and it’s close to shopping mall and other great restaurants! Thank you! ##### Seth Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Carlos Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was one of the most comfortable rooms Ive ever stayed. Super clean, had lot of options around the hotel to eat or go shopping. Staff extremely friendly. ##### Carlos Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### monica Oct 24, 2025 Liked: Cleanliness The best spa! ##### monica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Donald Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel and staff were grate! ##### Donald Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Raymundo Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Room Oustanding staff ##### Raymundo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Israel Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really loved this hotel. Very safe area. Loved the shops around it. Loved how safe it was to walk around at night. Hotel was nice clean and service was amazing. Will book a stay again in the future. ##### Israel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nelly Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room ##### Nelly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alan Jun 30, 2025 Liked: Cleanliness, amenities What can I say. San Pedro area is nice and this hotel goes along with location. ##### Alan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Carlos Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location , fantastic staff and beautiful rooms. highly recommend it! ##### Carlos Stayed 1 night in Mar 2025 ### 10/10 Excellent #### ANED Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is very nice and safe. Excellent service and great room ##### ANED Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### JOSE LUIS Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All person was pretty kind and the hotel is nice! ##### JOSE LUIS Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ignacio Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property with dining options. Staff very professional. Walking distance from Metropolitan. ##### Ignacio Stayed 1 night in Mar 2025 ### 10/10 Excellent #### LUIS Sep 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great and comfortable location, though a bit noisy. ##### LUIS Stayed 1 night in Sep 2024 ### 10/10 Excellent #### JOAQUIN Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great view. Great room. Great view. Had a wonderful time. ##### JOAQUIN Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Melisa Ruenes Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### Melisa Ruenes Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Rene Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are spacious, comfortable beds, beautiful property. Hotel is pet friendly with an additional charge but they provide a pet bed and food bowls. Valet and bell boys are very courteous, Area is nice and safe with lots of food options. Overall we love this hotel, it was our second time staying here and would definitely be back. ##### Rene Stayed 2 nights in Nov 2024 ### 8/10 Good #### Edwin Nov 25, 2024 Liked: Cleanliness, property conditions & facilities Great location, we got complimentary drinks, & they had a friendly staff. The only down side is that we order room service, it took extremely long that we left the hotel, by the time we got back, what we ordered wasn’t inside/outside the room and still got charged for it ##### Edwin Stayed 1 night in Oct 2024 ### 8/10 Good #### Guillermo Jan 25, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Almost Perfect, but Cleaning Needs Improvement Everything about our stay was great – the staff, location, and amenities were excellent. However, one area that needs significant improvement is the cleanliness of the rooms. The bathroom, fixtures, and overall cleaning lacked attention to detail. We noticed a lot of dust, small dirt, and trash in corners and under the bed, which made the room feel less inviting. A deep cleaning is definitely needed to match the otherwise excellent experience the hotel offers. ##### Guillermo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Alfonso Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything Ok ##### Alfonso Stayed 1 night in Jan 2026 ### 8/10 Good #### Jose Dec 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa needs tlc ##### Jose Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Guillermo Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Guillermo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Agustin Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente todo ##### Agustin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Alexander Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great. 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