[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Lux Suites the Palms Apartments Nyali Beachfront aparthotel with free breakfast and an outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/262ca803.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/45442479.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/08a38677.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/fc213ad7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/118b3f6c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Lux Suites the Palms Apartments offers travelers a perfect balance of comfort and relaxation in Nyali. The property serves a continental breakfast to fuel morning adventures, provides a refreshing outdoor pool for afternoon dips, and includes free in-room WiFi to stay connected. 7.0 Good ## Popular amenities - Breakfast included - Pool - Housekeeping - Air conditioning - Kitchen - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=100037402&PinnedHotelID=100037402&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/f879d6c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Air conditioning Refrigerator Dining table Smart TV 4 bedrooms 4 bathrooms Bidet Microwave - 4 bedrooms - City view - Sleeps 10 - 1 Double Bed and 4 Queen Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/63fbcee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Air conditioning Refrigerator Dining table Smart TV Bidet Microwave Shared/communal kitchen Cookware/dishes/utensils - Sleeps 2 - 1 Double Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100040000/100037500/100037402/f879d6c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double or Twin Room ### Highlights Air conditioning Refrigerator Dining table Smart TV Bidet Microwave Shared/communal kitchen Cookware/dishes/utensils - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4200/4114/c70ae847_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serena Beach Resort and Spa Shanzu - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 209 reviews CA $323 CA $384 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Mombasa-Hotels-Serena-Beach-Resort-And-Spa.h4114.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/6000000/5995700/5995637/4ce7796e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 128 reviews CA $146 CA $233 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Mombasa-Hotels-Leisure-Lodge-Beach-Golf-Resort.h5995637.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/bf5abca1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Reef Hotel Mombasa - Pool - All-inclusive - Parking included - Free WiFi 6.8 109 reviews CA $174 CA $206 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Mombasa-Hotels-Reef-Hotel.h526946.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Paradise Beach Resort & Spa Galu Beach - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 40 reviews CA $385 CA $454 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Mombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Village Beach Resort & Spa All Inclusive Galu Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 36 reviews CA $339 CA $400 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Mombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11460000/11451300/11451296/46832c84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cocoa Boutique Hotel Mombasa - Pool - Spa - Parking included - Free WiFi 6.8 41 reviews [](https://www.expedia.ca/Mombasa-Hotels-Sun-Africa-Beach-Resort.h11451296.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13240000/13231900/13231804/c1dbfbe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.4 Exceptional 224 reviews CA $181 CA $297 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Mombasa-Hotels-Severin-Sea-Lodge.h13231804.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=c105c24f-bf0d-46c1-8a66-518bd2f6c76a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Lux-Suites-The-Palms-Apartments-Nyali.h100037402.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Lux-Suites-The-Palms-Apartments-Nyali.h100037402.Hotel-Information) ## About the area Located on the beach, Lux Suites the Palms Apartments Nyali is in Nyali, a neighborhood in Mombasa. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Mamba Village and Wild Waters are also worth visiting. [Visit our Mombasa travel guide](https://www.expedia.ca/Mombasa.dx6143873) [View more Aparthotels in Mombasa](https://www.expedia.ca/Mombasa-Apart-Hotels.d6143873-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.05410%2C39.70385&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wKS3f1E2mGV1ltCBFGd7AA5Tr_8=) Green wood Lane Nyali, Mombasa ### What's nearby - Mamba Village - 2 min drive - 1.5 km - Wild Waters - 3 min drive - 1.9 km - Mombasa Marine National Park - 3 min drive - 1.9 km - Nyali Beach - 4 min drive - 1.9 km - Fort Jesus - 12 min drive - 9.6 km ### Getting around - Mombasa (MBA-Moi Intl.) - 30 min drive ### Restaurants - ‪Java House At Total - ‬5 min drive - ‪Shisha Corner - ‬4 min drive - ‪Pronto - ‬5 min drive - ‪English Point Marina - Jazz Bar & Restaurant - ‬6 min drive - ‪Tamarind Mombasa - ‬6 min drive ## About this property ### Lux Suites the Palms Apartments Nyali Beachfront aparthotel with free breakfast and an outdoor pool Along with an outdoor pool, this smoke-free aparthotel has free breakfast and free self parking. WiFi in public areas is free. Each apartment provides a refrigerator and a microwave, plus free WiFi and a Smart TV with satellite channels. Amenities also include a shower and free toiletries. Change of towels is available on request. Lux Suites the Palms Apartments Nyali offers 2 air-conditioned accommodations with slippers and shared/communal kitchens. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bidets, and complimentary toiletries. This Mombasa aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 24-inch Smart televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/3842d9d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serena Beach Resort and Spa Shanzu - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 209 reviews CA $323 CA $384 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, individually furnished, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/109000000/108810000/108808400/108808306/ecaccb25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Paradise Apartments by Blodriff Shanzu - Pool - Kitchen - Parking included - Free WiFi 6.0 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=108808306&PinnedHotelID=108808306&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1750000/1747500/1747416/8fcb978f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Voyager Beach Resort Mombasa - Pool - Breakfast included - All-inclusive - Kids pool 8.6 Excellent 741 reviews CA $266 CA $333 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1747416&PinnedHotelID=1747416&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17300000/17294200/17294104/0aa92aad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel English Point Marina & Spa Mombasa - Pool - Spa - Kids pool - Parking included 8.2 Very good 352 reviews CA $172 CA $208 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=17294104&PinnedHotelID=17294104&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/70000000/69360000/69350200/69350196/91145e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kilua Residences by CityBlue, Mombasa Shanzu - Pool - Hot tub - Kitchen - Parking included 9.0 Wonderful 16 reviews CA $127 CA $150 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=69350196&PinnedHotelID=69350196&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/21000000/20590000/20583700/20583677/c1ee9c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nyali Beach Holiday Resort Mombasa - Pool - Breakfast included - Spa - Kids pool 6.6 10 reviews CA $180 CA $212 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=20583677&PinnedHotelID=20583677&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/4000000/3420000/3414000/3413963/e15a2a6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PrideInn Hotel Nyali Mombasa - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 74 reviews CA $94 CA $111 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=3413963&PinnedHotelID=3413963&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/94000000/93450000/93449600/93449550/c40a8593.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayodya suites nyali Mombasa - Breakfast included - Parking included - Free WiFi - Air conditioning 8.0 Very good 4 reviews CA $70 CA $82 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=93449550&PinnedHotelID=93449550&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Villa, Balcony, Beach View | Balcony view](https://images.trvl-media.com/lodging/113000000/112160000/112158300/112158227/3c23aacf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bamburi Beach Villa LTD Mombasa - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 1 review CA $183 CA $216 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=112158227&PinnedHotelID=112158227&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/107000000/106870000/106865300/106865276/2204b870.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Epic Beachfront suites Mombasa - Ocean view - Pool - Kitchen - Washer CA $48 CA $56 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=106865276&PinnedHotelID=106865276&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Cookware, dishware, and utensils - Microwave - Refrigerator - Shared kitchen access ### Dining - Free continental breakfast available daily 8:30 AM to 9:30 AM - Chef service - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Shower - Slippers - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - 24-inch smart TV with satellite channels ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Elevator (20 inch wide door) - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 units - Bed sheets changed on request - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as Lux Suites the Palms Apartments Nyali Mombasa Lux Suites the Palms Apartments Nyali Aparthotel Lux Suites the Palms Apartments Nyali Aparthotel Mombasa ## Frequently asked questions ### Does Lux Suites the Palms Apartments Nyali have a pool? > Yes, this property has an outdoor pool. ### Is Lux Suites the Palms Apartments Nyali pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Lux Suites the Palms Apartments Nyali? > Self parking is free at this property. ### What time is check-in at Lux Suites the Palms Apartments Nyali? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Lux Suites the Palms Apartments Nyali? > Check-out is at 10:00 AM. ### Where is Lux Suites the Palms Apartments Nyali located? > Located in Nyali, this aparthotel is within 2 mi (3 km) of Mamba Village, Mombasa Marine National Park, and Wild Waters. Nyali Beach is 2.6 mi (4.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lux Suites the Palms Apartments Nyali Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.0 Amenities ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 1 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Abdulaziz Jan 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great location, nice and quiet. ##### Abdulaziz Stayed 1 night in Jan 2025 ### 8/10 Good #### Alecia Mar 3, 2024 Liked: Cleanliness, property conditions & facilities, communication Nice to stay at a condo hotel, great hospitality ans service by all staff. Located far away from restaurants, food, services so need to use Uber /Bolt for transportation. ##### Alecia Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Christof Jul 2, 2025 Disliked: Cleanliness, property conditions & facilities, communication Stay away from this property - it seems to be a scam! Despite a confirmed booking by Expedia, upon arrival at Lux Suites the Palm around 8h30pm in the evening, I was told that there was no room available. There was no manager on-site, but the security guard called someone who told him to send us away. The person on the phone said they had been fully booked since the day before and that I had to take up any issue with Expedia. We were unceremoniously sent away late in the evening in an area of Nyali where there is not much else and had to scramble to find another hotel for the night. Apparently, the manager told Expedia that we were offered an alternative room/apartment, which is untrue. This seems to be a scheme where they overbook their hotel/apartments and then make up stories to Expedia to keep the payment. I am still trying to sort this out with Expedia, who have been somewhat helpful but let's say the process of claiming a refund from Expedia in such a situation is not straightforward. ##### Christof Stayed 2 nights in Jun 2025 ### 8/10 Good #### Kwame Jan 12, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Kwame Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [BlueDiamondResorts Hotels in Montego Bay](https://www.expedia.ca/Montego-Bay-Hotels-Blue-Diamond-Resorts.0-0-d180106--bBlueDiamondResorts.Travel-Guide-Filter-Hotels) > > [Hotels with Free Airport Shuttle in Halifax](https://www.expedia.ca/Halifax-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d602873-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Colorado](https://www.expedia.ca/Colorado-Cabins.d207-aaCabins.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-All-Inclusive-Hotel.0-0-d601751-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Whitehorse](https://www.expedia.ca/Whitehorse-Hotels.d4129.Travel-Guide-Hotels) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [Marien Puerto Plata - All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-Be-Live-Collection-Marien-All-Inclusive.h874140.Hotel-Information) ### Flights > [Flights from Ajnala (ATQ) to Melbourne (MEL)](https://www.expedia.ca/lp/flights/atq/mel/sri-guru-ram-das-ji-intl-airport-to-melbourne) > > [flights from miramichi airport](https://www.expedia.ca/lp/airports/ych/flights-from-miramichi-airport) > > [Flights from Calgary (YYC) to Elmas (CAG)](https://www.expedia.ca/lp/flights/yyc/cag/calgary-to-cagliari) > > [Flights from Calgary (YYC) to Johannesburg (JNB)](https://www.expedia.ca/lp/flights/yyc/jnb/calgary-to-johannesburg) > > [Flights from Dubai (SHJ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/shj/dxb/sharjah-to-dubai) > > [Flights from Lahore (LHE) to Gilgit (GIL)](https://www.expedia.ca/lp/flights/lhe/gil/lahore-to-gilgit) > > [Flights from Winnipeg (YWG) to Tbilisi (TBS)](https://www.expedia.ca/lp/flights/ywg/tbs/winnipeg-to-tbilisi) > > [Flights from Montreal (YUL) to Tampa (TPA)](https://www.expedia.ca/lp/flights/yul/tpa/montreal-to-tampa) > > [Flights from Sidney (YYJ) to Perth (PER)](https://www.expedia.ca/lp/flights/yyj/per/victoria-to-perth) > > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Detroit (DTW) to Minneapolis - St. Paul (MSP)](https://www.expedia.ca/lp/flights/dtw/msp/detroit-to-minneapolis) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) > > [Flights from Brandon (YBR) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/ybr/yhz/brandon-to-halifax) > > [Flights from Kamloops (YKA) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yka/yxe/kamloops-to-saskatoon) > > [Flights from Toronto (YYZ) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yyz/maa/toronto-to-chennai) > > [Flights from Hamilton (YHM) to St. Louis (STL)](https://www.expedia.ca/lp/flights/yhm/stl/hamilton-to-st-louis) > > [Flights from Guatemala City (GUA) to Roatan (RTB)](https://www.expedia.ca/lp/flights/gua/rtb/guatemala-city-to-roatan) ### Cars > [Car rentals in Mont-Tremblant](https://www.expedia.ca/Car-Rentals-In-Mont-Tremblant.d55374.Car-Rental-Guide) ### Activities > [Things to do in Canmore](https://www.expedia.ca/Things-To-Do-In-Canmore.d10131.Travel-Guide-Activities) ### Packages > [Wasaga Beach Provincial Park](https://www.expedia.ca/Wasaga-Beach-Provincial-Park-Wasaga-Beach.d6171306.Vacation-Attraction) ### General > [Visit Nanoose Bay](https://www.expedia.ca/Nanoose-Bay.dx181779) > > [Visit Saskatchewan](https://www.expedia.ca/Saskatchewan.dx11191) > > [Visit Valparaiso](https://www.expedia.ca/Valparaiso.dx602827)