Déjeuner et souper servis sur place

Millennium Minneapolis – Avis

3.5 out of 5
Millennium Minneapolis
1313 Nicollet Ave, Minneapolis, MN

Avis

7,2

Bien

Note de 10 – Excellent, d’après 189 avis sur 550." "
Note de 8 – Bien, d’après 122 avis sur 550." "
Note de 6 – Acceptable, d’après 97 avis sur 550." "
Note de 4 – Médiocre, d’après 82 avis sur 550." "
Note de 2 – Terrible, d’après 60 avis sur 550." "

8,0/10

Propreté

7,6/10

Service et personnel

7,0/10

Commodités

7,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 – Bien

Jayne

Points forts : Propreté, état et installations de l’hébergement
I stayed there to be close to the Convention Center and access through the skyways and they lock the skyways at 6 pm. This was not ideal when it was pouring rain and dressed up.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 25 mai 2024
Jayne, thank you for your feedback. We're glad you appreciated our convenient location near the Convention Center. Your comments about the skyway hours have been noted. We hope you enjoyed the rest of your stay at Millennium Minneapolis and look forward to welcoming you back soon.

2/10 – Terrible

Eman, Moorhead

Séjour de 2 nuits en mai 2024
Customer Service a répondu le 24 mai 2024
Eman, it is disappointing to see your dissatisfaction. Our team values your feedback and is committed to making improvements. We hope to have an opportunity to better serve you in the future.

2/10 – Terrible

Jimmy

Séjour de 2 nuits en mai 2024
Customer Service a répondu le 22 mai 2024
We appreciate you taking the time to share your feedback, Jimmy.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 – Bien

Brian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
For a decent, last minute, affordable hotel that's conveniently located downtown; The Millennium Minneapolis was a great choice. The rooms were fine and there were lots of interesting stores, restaurants, and bars, all a few blocks from the hotel. We easily walked to dinner.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 18 mai 2024
Brian, thank you for sharing your experience at the Millennium Minneapolis. We're thrilled to hear that you found our location convenient and enjoyed the nearby amenities. We hope to welcome you back for another enjoyable stay in the future!

4/10 – Médiocre

Shawn

Points forts : Service et personnel
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 19 mai 2024
Shawn, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 – Bien

Russell

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place, decently comfortable beds, clean. The rooms have not been updated for a while and could use some modern amenities. For example, there are no USB ports for charging cord.
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 15 mai 2024
Russell, it's fantastic to hear that you appreciated the cleanliness and comfort at Millennium Minneapolis. We acknowledge your desire for more contemporary conveniences and we ensure you that your feedback regarding room updates and charging needs will be considered for future renovations. We value your input and hope to deliver an even more satisfying experience during your next stay.

10/10 – Excellent

Miracle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it there was I pool and breakfast and was super quiet
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 15 mai 2024
Miracle, we're elated to hear that you enjoyed your stay at Millennium Minneapolis and particularly appreciated our pool, breakfast offerings, and serene atmosphere. We strive to ensure our guests' comfort and satisfaction at all times. Looking forward to welcoming you back on your next visit. Safe travels!

10/10 – Excellent

Heritier

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The best room ever
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 14 mai 2024
Heritier, we're thrilled to hear that you enjoyed your stay at the Millennium Minneapolis! It's wonderful that the room exceeded your expectations. Thank you for your exceptional feedback and we look forward to your next visit.

2/10 – Terrible

Sidonie

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I paid extra for king corner room but got downgraded to 2 fulls, they didn’t accept any of my cards and then when I checked into my room the carpet was fraying and torn in spots and there were stains all over the sheets and comforters and food still in the mini fridge, I couldn’t get a room change or my money back
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 7 mai 2024
Sidonie, it's regrettable to read about the inconveniences you faced during your stay. We apologize that the room provided did not match your initial booking, that's certainly not the standard we strive for. Moreover, our guests' comfort and convenience are our top priorities, and it's disappointing to hear of the concerns you had with the state of your room. Please know we take your feedback seriously and we're committed to working towards improvements so our valued guests enjoy their stay to the fullest. We hope you'll offer us another opportunity to serve you better in the future.

4/10 – Médiocre

Carter

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had a room reserved for over a month with a king bed and when I got here they didn’t have any left
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 7 mai 2024
Carter, it is disappointing to hear about the room reservation mix-up. We understand why it's important for guests to receive the room type they booked and apologize that this was not your experience. Our team strives to ensure accurate and satisfactory room allocations. Your feedback is valued and will be looked into for improvements. We would appreciate another opportunity to provide a better experience in the future.

10/10 – Excellent

Betsy

Voyage en famille
Points forts : Service et personnel
When we got to our floor the hallway smelled of pot, our room was the same. I did tell the front desk in the morning and it did get better after they sent security up.
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 6 mai 2024
Betsy, thank you for taking the time to share your experience. We apologize for the initial inconvenience you experienced regarding the smell on your floor. We appreciate your understanding and patience after bringing it to our team's attention. It's encouraging to hear that the situation improved afterward. At Millennium Minneapolis, we aim to provide a comfortable and pleasant stay for all of our guests. Thanks again, and we hope to welcome you back in the future.

10/10 – Excellent

Ralph, Ogema

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gay Friendly!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tom

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was fune close to where I needex to go
Séjour de 2 nuits en mai 2024
Customer Service a répondu le 4 mai 2024
Tom, thank you for this positive feedback. At Millennium Minneapolis, we strive to provide an optimal location for our guests and we're thrilled you found our proximity to your destination beneficial. We look forward to welcoming you back on your next trip.

6/10 – Acceptable

Mehmet

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Commodités
The hotel does not provide much other than a room. Environment did not feel safe in the evening.skyway to Hyatt was nice
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 4 mai 2024
Mehmet, thank you for taking a moment to share your view. It's unfortunate that you felt your stay lacked additional amenities you'd hoped for and our surrounding area didn't entirely meet your comfort. We can assure that guest safety is a prime concern for us. It's great to know that you enjoyed the skyway connectivity, nonetheless. We hope that in the future, we have another opportunity to provide you with a more satisfying experience.

10/10 – Excellent

Zhihao

Points forts : Propreté, service et personnel
bathtub is very old.
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 1 mai 2024
Zhihao, while we always appreciate feedback from our guests, it's unfortunate to hear about your concern with the bathtub. At Millennium Minneapolis, our focus is to provide an enjoyable and comfortable environment for all our visitors. Your remarks will be taken into consideration as we continually work to improve our guest experience. Thank you for your review.

10/10 – Excellent

Angelica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very Nice & quiet! Parking is $35 a day. Did not like that but loved hotel
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 30 avr. 2024
Angelica, it's great to hear that you appreciated the tranquility at Millennium Minneapolis. It's disheartening to note that the parking charges didn't meet your expectations, but we're elated knowing you loved your overall experience. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.

4/10 – Médiocre

shannon

Séjour de 1 nuit en avril 2024
Customer Service a répondu le 19 mai 2024
We appreciate the feedback, Shannon.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

2/10 – Terrible

anthony

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Room was freezing cold. Did not have room cleaned for theee straight days despite me requesting it. Hotel restaurant was not open. Staff was indifferent to requests for help.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great but just a heads up you pay for parking on property. Can be kinda loud with bus traffic
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 27 avr. 2024
Christopher, it's delightful to hear you enjoyed your stay at Millennium Minneapolis. We appreciate your feedback concerning on-site parking and the level of noise. While the bustling city can create some noise, our team strives to ensure every guest's comfort. In the future, we'd be happy to recommend quieter room options or assist in navigating parking in the area. We look forward to welcoming you back for another enjoyable stay.

4/10 – Médiocre

Stephanie

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff wasn't overly nice. No early check in without paying, even though the hotel was EMPTY. Had to have staff let us in the lobby restroom, which made us instantly feel like the area was unsafe. Skywalk wasn't opened and staff had zero explanation.
Séjour de 2 nuits en janvier 2024
Customer Service a répondu le 26 avr. 2024
Stephanie, we are disappointed to read about your experience at our property. The issue with the early check-in and access to the lobby restroom certainly sounds like it was not up to our standard service, and for that, we apologize. Regarding the closed Skywalk, we understand the inconvenience, and we'll work on ensuring our team members are well-prepared to give further explanations in the future. We hope for an opportunity to better serve you next time, aiming to provide an experience that meets and exceeds expectations.

10/10 – Excellent

Sandra

Séjour de 3 nuits en avril 2024
Customer Service a répondu le 15 mai 2024
Sandra, thank you for choosing Millennium Minneapolis for your stay. We're delighted that your visit was a memorable one. We look forward to serving you again in the future. Best wishes.

8/10 – Bien

Cheryl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 23 avr. 2024
Cheryl, thank you for choosing the Millennium Minneapolis for your stay. It's wonderful to know you had a positive experience. We hope to welcome you back soon for an even better stay!

8/10 – Bien

Holly

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
It was very convenient with a skyway to the MInnespolis Convention Center.
Séjour de 1 nuit en février 2024
Customer Service a répondu le 20 avr. 2024
Holly, it's fantastic to hear that you found the location of the Millennium Minneapolis to be a highlight of your stay. The convenience of our skyway connection to the Minneapolis Convention Center is indeed appreciated by many guests. Thank you for sharing your experience and we hope you'll return soon.

10/10 – Excellent

Joel

Séjour de 2 nuits en avril 2024
Customer Service a répondu le 10 mai 2024
Joel, thank you for your fantastic rating of Millennium Minneapolis. We're thrilled to know we met your expectations and hope to have you with us again soon.

4/10 – Médiocre

Jeffery

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was not as advertised. In five days of stay no one cleaned room or restalked items for bathroom. Sana was broken. Everything was over priced. Only thing that was good was beds were comfortable and clean.
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 18 avr. 2024
Jeffery, we appreciate your feedback. It's unfortunate to read that your stay did not meet expectations. While we're heartened to hear you found the beds comfortable, we take notes of your comments regarding the discrepancies in the cleaning service and issues related to facilities. We also appreciate your input on pricing. We strive to deliver a great experience to all our guests, and your feedback is instrumental in guiding our improvements. We hope for the chance to deliver a more satisfying experience in the future.

4/10 – Médiocre

Bruce

Voyage d’affaires
Half of the TV channels didn’t work even after asking them to check on it. Heating and air didn’t work well at all. No one ever answered the phone when trying to reach front desk. Door lock broken
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 18 avr. 2024
Bruce, we regret to hear about your recent experience. We strive to ensure all amenities like TV and HVAC system are well-functioning for guest comfort. Additionally, ensuring guests can reach us easily is of utmost importance. We're sorry to hear of your challenges with the door lock as well. Your feedback has been taken into serious consideration, and we're committed to making necessary improvements. Thank you for letting us know, as the information provided by our guests is crucial for us to resolve any issues promptly.

6/10 – Acceptable

DeAndra

Voyage d’affaires
Points forts : Propreté, service et personnel
A group of us stayed at this hotel, each with separate rooms, and all of our rooms varied in condition. Some rooms were well kept and as expected by the advertised pictures while a few of us had poorly kept rooms that had peeling wall paint. The staff was very friendly!
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 18 avr. 2024
DeAndra, it's great to hear that our team members left a positive impression. However, it seems like the differences in room conditions left some room for improvement. We strive for consistent quality and we'll be noting your feedback to ensure future improvements. Your experience helps us to make targeted changes and elevate all aspects of our guests' stays.

10/10 – Excellent

James

Séjour de 5 nuits en avril 2024
Customer Service a répondu le 8 mai 2024
James, thank you for choosing Millennium Minneapolis for your recent stay. A rating itself speaks volumes and it's truly rewarding knowing that our efforts in providing an exceptional stay have been recognized. We can't wait to welcome you back in the future, ensuring another wonderful experience.

6/10 – Acceptable

Harrison

Voyage d’affaires
Points forts : Propreté
Sloppy service overall
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 17 avr. 2024
Harrison, it's unfortunate to hear that your experience did not meet your expectations. We consistently strive to deliver top-tier service, and it seems we didn't hit the mark during your stay. Your feedback is important, providing valuable insights that allow us to enhance our performance going forward. Thank you for sharing.

2/10 – Terrible

Chae Young

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 18 avr. 2024
Chae, it seems you didn't have the best experience and for that, we express our regret. We constantly strive for guest satisfaction and would appreciate the opportunity to understand more about the aspects that didn't meet your expectations. Please feel free to share more details about your stay. We look forward to hearing from you soon.

6/10 – Acceptable

Dony

Voyage d’affaires
Points forts : Propreté
The property is okay. Albeit very clean, the rooms needs renovating/updating as it smelled old. The walls in the bathroom had cracks and peeling. I can’t believe that They don’t offer a bottle of water in the rooms! I was told that my reservation did not include breakfast but it did so I missed breakfast on my 1st morning there. Additionally, the $10 continental breakfast included only a pastry & tea or coffee. The room was extremely cold, I had to call for them to come turn off the AC as I was not able to control it myself. The location is great.
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 17 avr. 2024
Dony, thank you for sharing your experience. It's good to know that you found the property clean and appreciated our prime location. We understand there were certain aspects of your stay that need improvement, specifically in relation to the room's condition and amenities. Adjustments to our policies regarding in-room water, temperature control, and breakfast offerings will be looked into. Our team always strives for a better experience for our guests. We hope to welcome you back for a more satisfying stay.

8/10 – Bien

Kristie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 18 avr. 2024
Kristie, we appreciate the positive rating you've awarded Millennium Minneapolis! It's our pleasure to host you and we trust you had an enjoyable stay. We hope to have the opportunity to welcome you back in the future for an even better experience. Safe travels!

8/10 – Bien

Rachel

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was pretty nice. No major wow factors decor wise, but simple and clean. There was a restaurant and bar in the lobby, but was not open very often. Perhaps a staffing issue. Room was clean and had all the things I needed.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 17 avr. 2024
Rachel, thank you for sharing your experience with us. We're glad you found our guest rooms at the Millennium Minneapolis to be clean and well-equipped. We always strive to provide a seamless, comfortable stay for our guests, down to the smallest detail. We acknowledge your comment regarding the restaurant hours and appreciate your understanding during these times. We're looking forward to welcoming you back the next time you're in Minneapolis.

4/10 – Médiocre

Kelly, Milwaukee

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Not very friendly front desk staff. Had to go to four different floors for ice. No maid service.
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 14 avr. 2024
Kelly, it's regrettable to hear about your recent stay and the difficulties you encountered. We strive for the utmost in hospitality and it seems that was not reflected during your visit. Equally, we understand your concern regarding endeavors to locate ice and complexion of housekeeping. The points you've raised deserve immediate attention and we assure you improvements are underway. We hope to have another opportunity to impress you in the future.

4/10 – Médiocre

Amanda

Points forts : Propreté, état et installations de l’hébergement
Took over an hour to check in even tho I had already checked in online. Parking ramp gate would not lift. Had to find parking elsewhere even tho I paid to use ramp
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 13 avr. 2024
Amanda, thank you for sharing your feedback. We're sorry to hear about the challenges you experienced during the check-in process and the inconvenience with the parking situation. Our team strives to deliver a smooth and hassle-free journey, and it's disheartening when we fall short. We've noted your concerns and will address them accordingly to improve future stays. We would appreciate the opportunity to host you again and provide a more positive experience.

8/10 – Bien

Robert

Points forts : Propreté, service et personnel
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 14 avr. 2024
Thank you for taking the time to leave us a 4/5 rating, Robert!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Minneapolis.

10/10 – Excellent

Jonathan

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 11 avr. 2024
Jonathan, it's wonderful to hear you found the Millennium Minneapolis's location to be ideal for your needs. We appreciate your positive feedback and hope to welcome you back in the future. Safe travels!

6/10 – Acceptable

Mary

Voyage en famille
Points forts : Propreté
Points faibles : Commodités
Not very friendly 😔
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 10 avr. 2024
Mary, it's regrettable to see that your experience was not as warm and welcoming as we strive for. Our team is consistently encouraged to maintain high standards of hospitality. We're sorry you felt that was lacking during your visit and we take your feedback seriously to implement improvements. We hope you'll consider returning in the future to allow us to provide a more satisfactory experience.

8/10 – Bien

Amy Gamerdinger

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was our second time staying at this property. Despite many reviews saying that their room wasn't clean, ours was in great condition. I also saw many reviews complaining that they had issues with the elevator, but we did not have any issues with that. You do need to scan your room key to go to your floor, which was a nice feature for safety. We also saw reviews complaining that the parking ramp key card didn't work, we also did not have any issues with that. The hotel was convenient for walking to bars and restaurants and the Target Center. The pool was warm and clean. The only negative was check in. We had checked in online, but still had to wait more than 20 minutes in line to check in at the hotel. It would be nice to have two lines, to have people who have already checked in online move faster through the line.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Amy, thank you for choosing to stay with Millennium Minneapolis for a second time. We're delighted to hear you found our cleanliness to be thorough, and amenities such as the elevator and parking ramp to be satisfactory. It's also great that our location proved convenient for your needs!We value your feedback regarding the check-in process. We're constantly refining our procedures, and insights like yours assist in that continual improvement. We hope any delay didn't put a damper on your overall experience, and we're looking forward to your next visit.

10/10 – Excellent

Brenda

Voyage en groupe
Points forts : Commodités
Property was well kept and staff was very friendly
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 9 avr. 2024
Brenda, it's terrific to learn that you appreciated the well-maintained condition of Millennium Minneapolis. We're also delighted that our team members left a positive impression on you with their friendliness. Your kind words are greatly appreciated and we hope to host you again soon.

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy parking and close proximity to us bank stadium events
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Mary, thank you for taking the time to post your review about your stay at the Millennium Minneapolis. We're delighted to hear how convenient the parking and our close location to the US Bank Stadium were for you. It was our pleasure to host you and we're looking forward to welcoming you back in the future.

8/10 – Bien

Emily

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 10 avr. 2024
Emily, thank you for leaving us a rating following your stay at the Millennium Minneapolis. We're glad you had a positive experience and hope to welcome you back soon. Safe travels!

10/10 – Excellent

ALAN

Séjour de 1 nuit en avril 2024
Customer Service a répondu le 29 avr. 2024
Alan, it's superb to know you had a fantastic stay at the Millennium Minneapolis. Thank you for your fantastic rating on Expedia. We're eagerly looking forward to your next visit.

10/10 – Excellent

Tom

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All around great!
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Tom, thank you for sharing your delightful experience at Millennium Minneapolis! We're thrilled to hear that you had a wonderful time. Come back soon for another fantastic visit.

2/10 – Terrible

jesse

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Place was great. Check in took 45 minutes.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 8 avr. 2024
Jesse, we appreciate you noting the enjoyable qualities of your stay. However, we take on board your comments about the check-in process. We understand how crucial a smooth arrival experience can be and we're always striving to make improvements in this regard. Your input will be crucial in helping us meet this goal.

6/10 – Acceptable

Ethan

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Ethan, thank you for taking the time to rate your stay. Your feedback helps us understand where improvements can be made. We hope to have the opportunity to provide a more enjoyable experience for you in the future.

2/10 – Terrible

Nichole

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Nichole, we've noticed your review rating and would be grateful if you could provide specifics about your experience. We're always exploring ways to enhance our guest experiences and your feedback is greatly appreciated. We hope for another opportunity to serve you in the future.

2/10 – Terrible

Abby

Points faibles : Propreté
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
We appreciate the feedback, Abby.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 – Excellent

Joshua

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was very nice and secure, on site parking was very helpful, the room was perfect, clean and comfortable. The front desk person that checked me in was extremely nice, and the night shift front desk person was also very friendly and talkative. Would stay here again. Only problem I had was with a rude security guard.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 11 avr. 2024
Joshua, it's delightful to know you had an overall positive stay at the Millennium Minneapolis and found the property to your liking. We're glad you appreciated the convenience of our on-site parking and the cleanliness of your room. Your compliments about our front desk colleagues are genuinely appreciated. However, it's regrettable to hear about the interaction with one of our security team members. We highly value your feedback and will strive to ensure all guests feel warmly welcomed. We're excited to welcome you back in the future.

8/10 – Bien

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a quiet and pleasant stay super conventionally located to the target stadium. Room was clean and king size bed was really comfortable. Only negative was the restaurant and bar are closed, would’ve liked staying at the hotel for dinner and drinks. But the front desk employees were extremely kind and helpful.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 6 avr. 2024
Jennifer, it is wonderful to hear that you enjoyed the tranquility and convenient location at Millennium Minneapolis, as well as the comfort of your room's king size bed. We also acknowledge your comment about the restaurant and bar, and appreciate your patience in that matter. It's heartening that our front desk team members provided exceptional service though. We look forward to the opportunity to welcome you back for another pleasant stay.