Cyr, it's evident that your recent experience did not meet your expectations. While there are no specific points for us to address, we truly value your feedback and it's essential in helping us to improve. We hope we have another opportunity in the future to deliver an experience more in line with your expectations.

Bruno, we're genuinely sorry to hear about your recent experience. While we're glad the door issue was resolved promptly, we certainly appreciate your feedback regarding the room rates and resort fee. It's crucial that our pricing and resort offerings meet guest expectations, and we regret any confusion regarding our amenities. We aspire to uphold the highest planning and comfort standards, and your feedback is impactful in highlighting areas for improvement. We hope for a chance to provide a better experience in the future.

Denis, vos aimables paroles concernant votre séjour au Gates Hotel South Beach sont grandement appréciées. Nous sommes ravis que vous ayez apprécié notre emplacement et la gamme d'activités pour les enfants. Nous sommes également heureux que vous ayez apprécié l'accessibilité de la plage et la courtoisie des membres de notre équipe. Merci de nous avoir recommandé. Nous espérons vous accueillir à nouveau dans le futur.

Sylvain, c'est merveilleux de savoir que vous avez trouvé le Gates Hotel South Beach satisfaisant et que vous avez apprécié son emplacement privilégié à proximité de la plage. Nous sommes ravis que vous nous recommandiez. Nous nous engageons à continuer de vous offrir la tranquillité et le confort que vous avez expérimentés lors de ce séjour lors de vos prochaines visites.

Charles, thank you for your splendid rating of The Gates Hotel South Beach. We're thrilled to find out you had an excellent experience. We look forward to your return.

Zakariae, we're pleased to hear that you found the location of The Gates Hotel South Beach to your liking. Thank you for staying with us and we hope to welcome you back again soon for an even more superior experience.

Thank you for taking the time to leave us a 4/5 rating, Martine!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at The Gates Hotel South Beach.

Ioannis,Thank you for taking the time to share your experience at The Gates Hotel South Beach. We appreciate your feedback and are glad to learn that you found your room to be quiet and enjoyed the included breakfast with its various ingredient options.We understand that certain aspects of the hotel, such as the building's age and the view from your room, did not meet your expectations. We are always working on improvements, and we will consider your feedback as we continue to make upgrades and enhancements to our property.We do apologize for any inconvenience caused by the noise from the air conditioning unit. We are glad to know that you were able to adjust the thermostat, but we understand that a quieter experience would be more enjoyable for our guests. Our maintenance team is constantly working to improve this aspect, and we will share this feedback with them as well.Please know that, at The Gates Hotel South Beach, we are dedicated to offering a comfortable and convenient stay for our guests, and we hope to have another opportunity to host you and provide an even better experience on your next visit.

Thank you so much for your feedback. I have forwarded your grievances to the restaurant manager and agree that your order should not have been refused because there was the only person at the bar. I am very sorry to hear that was your experience and will ensure your review is used as a training opportunity.

Nous apprécions les commentaires, Farid.Nous sommes déçus que votre temps avec nous n'ait pas été idéal. Votre expérience n'est pas à la hauteur du niveau de service que nous sommes habitués à fournir. Nous regrettons que nos chambres et nos hébergements n'aient pas dépassé vos attentes. Nous nous tenons à une norme plus élevée, nous répondrons donc à vos préoccupations avec les membres appropriés de notre équipe à l'avenir.Nous espérons que vous nous donnerez bientôt une autre occasion de partager une expérience plus positive avec vous.

The Gates Hotel South Beach appreciates you for leaving this positive review, Julana! Our team works hard to ensure every guest has a incredible stay with us, and we're satisfied knowing we exceeded our standards during your stay! We're overjoyed knowing you appreciated our exceptional service and accommodations and had a great time here. Please keep us in mind when you're in the area again!

Thank you for the 4/5 rating, Tawfik! It's fantastic your time at the The Gates Hotel South Beach was so great! We're happy you appreciated our beautiful facilities, service, location, and cleanliness so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you.

Merci pour l'excellente note, Karine! Nous sommes ravis que vous ayez autant apprécié votre séjour au Gates Hotel South Beach. C'est merveilleux de savoir que vos interactions avec notre personnel ont été si positives. Nous nous efforçons de fournir à chaque invité un service exceptionnel et nous sommes ravis que plusieurs membres de notre équipe se soient surpassés pour assurer votre satisfaction. Nous ne manquerons pas de transmettre vos compliments à notre équipe. Merci encore d'avoir pris le temps de partager vos réflexions avec nous. Nous avons hâte de vous revoir bientôt. Passe une bonne journée!

We appreciate the feedback, Cindy. We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Thank you for choosing us as your home away from home. Your feedback is greatly appreciated to improve guest experience satisfaction. We look forward to welcoming you back in the near future on your next destination.

Prudence, thank you for sharing your feedback. We're glad the location and price suited your needs for your work trip. Your observations about room upgrades and lighting have been noted. We hope you'll consider staying with us again in the future.

Juerray, The Gates Hotel South Beach is thrilled to hear that you had such a positive experience with our check-in team member. We strive to provide exceptional service and are pleased that you enjoyed your stay. We look forward to welcoming you back!

Amanda, thank you for your kind words! We're thrilled to hear you had a pleasant experience at The Gates Hotel South Beach. We hope to welcome you back soon!

Simon, thank you for sharing your feedback. The Gates Hotel South Beach appreciates your comments as it helps identify areas for enhancement. The team has noted your observations and is taking measures to ensure a better experience. We're looking forward to welcoming you back.

Chiquita, thank you for your rating. It seems like your experience was in the middle of the spectrum. We're always looking for ways to enhance our guests' stay. We hope we will have the chance to improve your experience if you choose to stay with us again in the future.

It's great to hear that you found your experience at The Gates Hotel South Beach to be convenient and peaceful. We're thrilled that you would recommend our hotel. Thank you for your encouraging words and we look forward to your next visit.

George, we regret to hear about your experience, specifically regarding your room placement. We strive to honor our guest preferences whenever possible to ensure a comfortable stay. It's noted that an alternative room was offered, though it seems it wasn't entirely satisfactory for you. As frequent visitors, your opinions are highly important to us, and we are sincerely disheartened that you feel unrecognized. Our team members will use this feedback in efforts to improve future stays.

Rachel, we're thrilled to hear that Christie was able to assist you during your stay at The Gates Hotel South Beach. Our advantageous location and views are designed to instill joy in our visitors. Apologies if you found the room size to be not quite as spacious as you'd hoped and had to go down a floor for ice. We appreciate your feedback as we continually strive to improve our guest experience. We hope to welcome you back soon!

Ingrid, thank you for your excellent rating! The Gates Hotel South Beach team is thrilled to know you had a wonderful experience. We hope to welcome you back soon!

Mary, we're truly sorry to hear that your recent stay fell short of your expectations. We aim to offer welcoming hospitality and it saddens us that you perceived otherwise. We regret any confusion regarding the water charge and will endeavor to be clearer moving forward. Your feedback about room ambiance and pricing is greatly valued, as it assists us in providing a better experience. Acknowledging your concerns with our accommodation's characteristics, we will ensure our team is attentive to these details. We hope that despite these experiences, you would consider giving us another opportunity to improve your impression.

Mark, we appreciate you taking the time to give us your feedback. Since there aren't any specific issues mentioned, we hope your visit was overall pleasant. We look forward to hosting you again and providing an exceptional experience on your next stay.

Luann, thank you for your feedback. We're pleased to hear that you found The Gates Hotel South Beach to be in an excellent location and appreciated its amenities. However, we're sorry to hear your room view didn't quite meet your expectations. Do request for our preferred views on your next booking, so we can find a suitable room. We're glad that you enjoyed the breakfast every day and our picturesque pool area though. Until your next visit! Safe travels.

Monica, it's fantastic to hear you had a positive experience at The Gates Hotel South Beach. Our team members certainly aim to provide excellent service, and it's heartening to know their efforts resonated with you. We look forward to welcoming you back in the near future.

Destiny, it's great to see that you found value in our carefully curated amenities at The Gates Hotel South Beach. We're pleased you could take advantage of our offerings, including the well-liked activities that we provide for guests choosing to stay in. Scott will surely be delighted to hear that he was able to assist during your visit. Remember that our strategic location and our exclusive beach area are there for your convenience. However, we do take note of your feedback about the room and umbrellas and assure you that we strive to keep improving. We're looking forward to your next visit!

Alberto Jesús, thank you for choosing The Gates Hotel South Beach and for sharing your rating with us. We're pleased to see you had a positive experience and we hope to welcome you back in the future!

Kevin, thank you for sharing your positive experience at The Gates Hotel South Beach. We appreciate your high rating and hope to welcome you back in the future.

Valon, we regret to hear that your stay didn't meet your expectations. Being situated in a prime location is indeed one of our assets, and we're glad you appreciated it. It's unfortunate to learn that you found aspects of your stay, like breakfast, to be less than satisfactory. We continuously strive for quality in all areas and your feedback is valuable as it aids in that process. We hope you might consider giving us another chance to impress you in the future.

Nathaniel, we're quite concerned to hear about your experience. Guest security is of paramount importance to us and having an issue with your room door is certainly not up to our usual standards. Please rest assured that we're keen on addressing such matters promptly. We appreciate your feedback and hope for another opportunity to serve you better in the future.

Lauren, we appreciate your feedback and the time you took to share your experiences with us. We're sorry to hear that not all aspects of your stay lived up to your expectations. It's unfortunate that you experienced discomfort due to the room conditions and some of our recreational facilities seemed unsatisfactory. We're always striving to provide a pleasant stay for our guests, so your comments will be carefully evaluated. Meanwhile, it's reassuring to hear that you enjoyed the culinary offerings and the service provided by our team members at the restaurant. We’re also delighted that our location met your needs. We hope you may consider us again for your future visits ensuring we provide you with the high-quality facilities and services you expect and deserve.

William, we're thrilled to hear you enjoyed the prime location of The Gates Hotel South Beach. Thank you for staying with us and sharing your experience. We hope to serve you again when your travels bring you back to the area.

Chelsea, thank you for sharing such kind feedback about your experience at The Gates Hotel South Beach. It's great to hear that Scott was able to assist you efficiently during checkout. We're definitely thrilled to hear that you will visit us again in the future.

We appreciate the feedback, Guangqiang.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Federico, we're delighted to hear you enjoyed your stay at The Gates Hotel South Beach. Our pool and room service are just a few of the amenities we take pride in offering to our guests. We hope to welcome you back soon for another relaxing visit.

Dokk, it's great to hear that you appreciated The Gates Hotel South Beach's wonderful location and found our team members to be friendly and polite. It's regrettable to learn about your experience with the elevators. We strive to ensure all aspects of the hotel run smoothly for the convenience of our guests. We hope to see you again soon and deliver an even better experience for you and your family.

Michelle, we're thrilled to hear about your experience at The Gates Hotel South Beach. It's heartening to know that our inviting ambiance, cleanliness, and the scent left a positive impression on you. We're also delighted that our team members were welcoming. We're looking forward to your next stay. Thank you for choosing us and for your kind review.

Janet, we're delighted to hear you had such a great stay at The Gates Hotel South Beach. Our team members take pride in the friendly service they deliver, and it’s fabulous to learn that this, alongside our lovely hotel and delightful pool area, met your expectations. Though some of our rooms offer different views, we're glad that it didn't detract from your overall enjoyment. We appreciate your high recommendation and hope to welcome your family back again in the future for another excellent stay.

Madison, it's wonderful to hear you had such an enjoyable stay at The Gates Hotel South Beach. We appreciate your kind words and hope to see you again soon.

Mary, it is regrettable that your stay didn't meet all expectations, and you faced issues with room cleanliness and noise. We strive to provide excellent conditions for our guests. Please know we are committed to fine-tuning our procedures to ensure these are isolated occurrences. On a more positive note, we're glad our team members were courteous and that our convenient location to the beach added to your overall experience. We hope to have another opportunity to serve you in the future and prove our high-quality standards.

Gabriela, thank you for your kind words about The Gates Hotel South Beach. It's great to hear that our dedicated team members made a significant positive impact on your stay with us. We hope to have the pleasure of serving you again in the future.

Megan, it's wonderful to hear that you had a fantastic stay at The Gates Hotel South Beach. We're thrilled that our spacious room comfortably accommodated your family and that you found our pool area and lobby pleasing. We're equally delighted that our prime location served you well for your South Beach explorations. We look forward to welcoming you and your family back in the future.

Gazmend, it's wonderful to see your positive rating for The Gates Hotel South Beach. Thank you for taking a moment to share your feedback with other travelers on Expedia. We're delighted you enjoyed your stay and we hope to welcome you back in the near future!