Piscine extérieure

Rodeway Inn South Miami Coral Gables – Avis

2 out of 5

Avis

4,6
Note de 10 – Excellent, d’après 115 avis sur 1012." "
Note de 8 – Bien, d’après 99 avis sur 1012." "
Note de 6 – Acceptable, d’après 152 avis sur 1012." "
Note de 4 – Médiocre, d’après 179 avis sur 1012." "
Note de 2 – Terrible, d’après 467 avis sur 1012." "

4,8/10

Propreté

5,6/10

Service et personnel

4,2/10

Commodités

4,2/10

État et installations de l’hébergement

5,2/10

Écoresponsabilité

Avis

8/10 – Bien

Renee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Suggest that you may put a blanket on the bed not just a bedspread, there was a extra fleece blanket in the cabinet, that I woke to put on us, but it was kind of small for the bed size. Overall everything was great.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Darante

Points forts : Propreté, service et personnel
This hotel has bad reviews but I liked it. I will say that the bed had a mildew smell I wasn't sure where it was coming from... And the bed sunk and was uncomfortable to sleep on but I made it through. They lock the door at 10pm, no microwave, bed sunk and smelled a lil. No where to sit outside. But overall it was an average stay. Friendly staff, train across the street very convenient. Restaurants, strip club, gas station, dispensary is all walking distance.
Séjour de 3 nuits en mai 2024
Management a répondu le 26 mai 2024
Darante!!! i would check the room, of your stay to Adrees the issues that you let us know! thanks for the opportunity, thanks for the time to make the review!! next time you come pass by the front desk, and remember us that you wrote the review, to make sure you have better accommodations!!

10/10 – Excellent

Cameron

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
Management a répondu le 25 mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Acceptable

Alejandro

Voyage de couple, Voyage d’affaires
Points faibles : État et installations de l’hébergement
no
Séjour de 5 nuits en mai 2024
Management a répondu le 25 mai 2024
Alejandro !!! thanks for your feedback!!! nice to have you with us

4/10 – Médiocre

Helmut

Points faibles : Propreté, commodités et état et installations de l’hébergement.
The ceiling air conditioner leaked water onto the floor (room 309). The toilet seat was loose and I almost fell. There was graffiti on one of the night stands. There was no stopper for the sink. One of the two lamps didn’t come on…. Maybe a light bulb, but still!!! The room looked shoddy!!!! I’ll never stay at another Rodeway Inn!!!
Séjour de 1 nuit en mai 2024
Management a répondu le 22 mai 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 – Excellent

Nelson, HOUSTON

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff
Séjour de 2 nuits en mai 2024
Management a répondu le 21 mai 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 – Excellent

Mayte

Agrafable
Séjour de 3 nuits en mai 2024
Management a répondu le 21 mai 2024
Thanks for your feedback. We appreciate your business.

2/10 – Terrible

Juan

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The first room I checked into smelled like mold and asked to get transferred to another room.The second room I got into smell.O k but had no frigerator or microwave. . Security was asleep half the night with all sorts of people coming in and out at all hours.. Definitely worst hotel experience ever. Never stay there again
Séjour de 3 nuits en mai 2024
Management a répondu le 20 mai 2024
Dear Juan, sorry for the inconvenience, we work, hard on avoiding humidity out, this time of the year, with high temperature, the condensations is bigger, we do special cleaning treatment, for those cases, we will address the issue, hope to have you back,

4/10 – Médiocre

Idalia L Abrego

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Dirty, outdated, old. Pool is only open from 7am till 7pm.
Séjour de 3 nuits en mai 2024
Management a répondu le 20 mai 2024
Idalia, sorry for the inconvenience, working to improve in every sense, next time let us know that you're coming, to make sure you find everything in place!!!

2/10 – Terrible

Alina

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty property never seen.
Séjour de 3 nuits en mai 2024
Management a répondu le 19 mai 2024
Thank you for sharing your experience. We apologize for these issues and are working to improve.

8/10 – Bien

Serdar

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Located perfectly.
Séjour de 5 nuits en mai 2024
Management a répondu le 17 mai 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

4/10 – Médiocre

Darlene

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was not expecting such an aged hotel when I booked it. Room was small and musty.
Séjour de 1 nuit en avril 2024
Management a répondu le 10 mai 2024
Darlene, we appreciate your feed back, and remind us how much we always can improve, an that's we are looking for, improvements, hope to have you in the future for a more placentera stay!!

4/10 – Médiocre

Aignald Julio

Points faibles : Propreté, service et personnel
Séjour de 3 nuits en mai 2024
Management a répondu le 12 mai 2024
Mister julio, our team is committed, to find always ways to improve, hopping, our guest is able to notice, wish your next stay to be more placentere.

4/10 – Médiocre

Rachell

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I don’t like to leave bad reviews but I have never stayed in a more run down place. I don’t even feel like going into detail because my room was old, the sheets felt kind of damp, the floor was gross, the furniture was so ugly, the bathroom was dirty. I didn’t run away because I had an interview in the morning and I just needed to sleep a bit.
Séjour de 1 nuit en février 2024
Management a répondu le 8 mai 2024
We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.

6/10 – Acceptable

JOVITA, New York

Points faibles : Service et personnel, commodités
The property was clean . They do not offer breakfast, Just coffee or tea . There are not restaurants or coffee shop around. The room was clean and well taking care. There is no much personal. At night they have a security guard.
Séjour de 8 nuits en avril 2024
Management a répondu le 6 mai 2024
Thanks Jovita, for your nice review, and acknowledgment, of our services, we are a team committed, to improve, and reach the best out of every opportunity!!! hope to have you back!!! i think you already give us feedback in the pass, and please do not stop doing it because it helps us to be better!!!

6/10 – Acceptable

Kamilah

Voyage de couple
Points forts : Service et personnel
I liked the pool and the water gets hot enough and the cable,but the first room you gave me was like a remolding to me everything was patch up
Séjour de 2 nuits en avril 2024
Management a répondu le 5 mai 2024
Kanilah, thanks for your feedback, and review, we will address your concern, we are working to bring all our rooms, in the best shape possible!! we will work hard to address this issue!! thanks for taking the time!! to give back!!!

2/10 – Terrible

Marie

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was one of the worst places i’ve ever stayed at. There were police with shot guns every two days and loud banging noises coming from the walls at night. I found roaches on the floor of my hotel bedroom and overall the hotel is not what it presents itself to be. 0/10 terrible. Do Not Stay Here.
Séjour de 4 nuits en avril 2024
Management a répondu le 3 mai 2024
Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Terrible

Solanch

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Management a répondu le 4 mai 2024
Dear Solanch, your feedback, shows that there are some opportunities for us, to put in place, and we are every day pushing harder to get all scores into a 5! persistence it's the key to success, hope in the future to have you back, and change that 1 in to a 5!!

8/10 – Bien

Analette

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the staffs special the housekeepers
Séjour de 5 nuits en avril 2024
Management a répondu le 3 mai 2024
Thank you for your feedback!We look forward to serving you again in the near future

4/10 – Médiocre

Jose

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Management a répondu le 1 mai 2024
Jose, gracias por tu feedback, no anima a seguir mejorando cada día, para subir los reviews!! espero que un futuro, podamos tenerte con nosotros, y ser parte de tu Experiencia positivamente?!!!

10/10 – Excellent

Jamel

Points forts : Propreté, service et personnel et commodités.
Great older hotel very friendly and helpful staff. Had one problem with my room and i was moved to a new room immediately.
Séjour de 3 nuits en avril 2024
Management a répondu le 1 mai 2024
Jamel, you feedback it's the fuel, that keep us improving day after day!! thanks for your recognition!!!

8/10 – Bien

Maikel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like
Séjour de 2 nuits en avril 2024
Management a répondu le 1 mai 2024
regards!! welcome always!!! we will continue always getting better and better!!!

6/10 – Acceptable

Gilbert

Voyage de couple, Voyage d’affaires
Mattress not good, old furniture limited lighting in the bedroom. Unable to control temperature in the room.
Séjour de 1 nuit en avril 2024
Management a répondu le 28 avr. 2024
Dear, Gilbert, thanks for your feedback, i will check on that mattress, right away, definitively, it's no nice to have a non-comfortable mattress for sleep, we will address this issue !!! hope you can come back to enjoy another stay, and we will have you present for excellent service!!!

6/10 – Acceptable

Pedro, Miami

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Cheap and hidden
Séjour de 1 nuit en avril 2024
Management a répondu le 26 avr. 2024
Thank you for your feedback. We appreciate your stay.

8/10 – Bien

Valdimy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall good !
Séjour de 2 nuits en avril 2024
Management a répondu le 24 avr. 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

4/10 – Médiocre

Jaime Johnathan

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
It smells weird and its an old building
Séjour de 3 nuits en avril 2024
Management a répondu le 22 avr. 2024
Jaime, thanks for your feedback, we are improving on room maintenance to improve odors, and smells, some guest they do not respect the policies, and create uncomfortable situations, hope to have you again in the future.

4/10 – Médiocre

Susan

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The pictures when I booked where nice, but when I got there it did not look like the pictures I saw they photoshopped.lookedblijeba NewYork slum
Séjour de 4 nuits en avril 2024
Management a répondu le 15 avr. 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

6/10 – Acceptable

Corinthia

Voyage d’affaires
Points faibles : Propreté, service et personnel
I didn't like the noise...
Séjour de 1 nuit en avril 2024
Management a répondu le 15 avr. 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 – Médiocre

Julia

Voyage de couple
Points forts : Propreté
The room was fine and the staff were helpful, however there was a domestic incident in the room next to us our second night that resulted in us feeling incredibly unsafe, so we will not return to this hotel.
Management a répondu le 12 avr. 2024
I'm sorry you have that bad moment, we were on top, checking and maintaining calm and a safe environment. we have security personal, dedicated so all our guest can be safe, if something puntual, happen, its oput of our reach to avoided. let us know if you come back to make an special attention.

6/10 – Acceptable

Jorge

Points forts : Propreté, service et personnel
Cobran el parqueadero , ya pasaron cuatro días y no me han devuelto el depósito
Séjour de 1 nuit en avril 2024
Management a répondu le 12 avr. 2024
ofrecemos un servicio de parque privado, debido a que en la zona no hay parking, es un costo adicional, pero es un servicio conveniente, y 60 % mas económico que estacionar en el parqueo de la ciudad. anexo encuentre los detalles de cancelación de su hold, debería estar libre en 3 días ,. disculpe los inconvenientes. VOIDRodeway Inn South Miami - Cora5959 SW 71st StSouth Miami, FL 33143(305)667-6664 Sun Apr 07, 12:25A 2024 Invoice0722023365Card TypeVISACard Numberxxxxxxxx3102Merchant ID90787Amount100.00Approved 092538

2/10 – Terrible

Yanel

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Horrible parece un hotel del tercer mundo, además que no me han retornado mi depósito para atrás. No lo recomiendo en lo absoluto
Séjour de 1 nuit en avril 2024
Management a répondu le 12 avr. 2024
lamento que no cubramos sus expectativas, trabajaremos para mejorar cada dia. estamos atentos a sus comentarios para mejorar en los detalles. su opinion es valiosa, para nuestra mejora.

8/10 – Bien

Francia

Points forts : Service et personnel
Séjour de 5 nuits en avril 2024
Management a répondu le 12 avr. 2024
gracias por su feedback, lo tomamos en cuenta para seguir mejorando.

2/10 – Terrible

Cara

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place is used as a rehabilitation center. People had blood on them wrap in gauze . So not sanitary!
Séjour de 1 nuit en avril 2024
Management a répondu le 10 avr. 2024
Thank you for your feedback!We look forward to serving you again in the near future!

2/10 – Terrible

Daniela

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Management a répondu le 10 avr. 2024
Thanks for your feedback. We appreciate your business.

2/10 – Terrible

TeAndra

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place had broken elevators, the beds were deplorable, there was leaking water and a gaping hold in the tub. I asked to be changed to a new room and was given an extremely hard time. It was nit worth the money that i paid.
Séjour de 1 nuit en avril 2024
Management a répondu le 8 avr. 2024
sorry to hear that we weren't diligent in the change of your room, certainly we have a few rooms that are under renovation program, and we apologias if we failed in being more efficient, we are working hard to improve, and we will succeed in that matter, hope to have you in the future.

2/10 – Terrible

Osama Azeez

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The stuff very helpful but the hotel very moldy and very worst the area around the hotel very good 👍
Séjour de 4 nuits en mars 2024
Management a répondu le 4 avr. 2024
thanks for your opinion, we are sorry that wasn't what you expected, we always Analize the comments, to improve in the better possible way. regards.

2/10 – Terrible

Sarah

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The pictures are very deceiving! Everything about this place is disgusting! The beds broke when my husband sat on it. The floor is super disgusting. I’m sure there is mold in every room. Watch out for water bugs that come out of the shower. It’s in a terrible location. The staff were super nice but other than that I wouldn’t waste money on this place! Also there is a strip club not far and you will see the strippers staying in this location. Stay anywhere else but here!
Séjour de 6 nuits en mars 2024
Management a répondu le 2 avr. 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 – Médiocre

Pedro Hansel

Séjour de 1 nuit en mars 2024
Management a répondu le 2 avr. 2024
Thanks for your feedback. We appreciate your business.

2/10 – Terrible

Shesheta

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Stinks. Need a facelift
Séjour de 1 nuit en mars 2024
Management a répondu le 31 mars 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

2/10 – Terrible

Luis

Points faibles : Propreté, état et installations de l’hébergement
I will not recommend this hotel charge you $12 for no reason coffee make it on the floor one microwave for the whole hotel , they work as a pretty nice as yours the hotel is not what I was expecting
Management a répondu le 29 mars 2024
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

6/10 – Acceptable

Marlon

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Guests in the next room spent the whole night arguing.
Séjour de 1 nuit en mars 2024
Management a répondu le 27 mars 2024
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

6/10 – Acceptable

Amalia

Points faibles : Propreté, service et personnel
Séjour de 3 nuits en mars 2024
Management a répondu le 27 mars 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

8/10 – Bien

Jimmy

Points forts : Service et personnel
It was ok place . Great restaurants in the area
Séjour de 2 nuits en mars 2024
Management a répondu le 22 mars 2024
JIMMY THANLKS FOR YOUR RATE, HOPE TO HACVE YOU BACK SOON

6/10 – Acceptable

Cathy

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
I didn’t like that there wasn’t really no hot water that we had to pay for parking when we were staying there
Séjour de 2 nuits en mars 2024
Management a répondu le 22 mars 2024
Sorry to hear, this situation, if we were notified, maybe try to fix the stay in a better way, thanks for your comment, we work to improve always.

2/10 – Terrible

Yunior Jemie

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
El peor hotel que me e quedado en mi vida sucio mal olor cucarachas roto las camas malas
Séjour de 3 nuits en mars 2024
Management a répondu le 18 mars 2024
Señor Yunior, lamento su experiencia, y no haber podido escuchar de usted mientras estuvo aquí, tomaremos atención y revisión sobre su habitación, aquí tenemos un estricto plan de prevención y cuidado, para contrarrestar el tiempo que tienen algunos de nuestros muebles, pero al final entregamos todo por un excelente servicio.,

4/10 – Médiocre

John

Voyage en famille
Points faibles : Service et personnel
Has a pool. Room is a room. No microwave. Toilet doesn’t flush that well if you’re in the 4th floor. And key cards stopped working randomly. Was an alright stay but wouldn’t recommend.
Séjour de 4 nuits en mars 2024
management a répondu le 17 mars 2024
john sorry to hear, we will lile to think that our mission is to improve every day, you be sure that your comments matter, to us.

10/10 – Excellent

Marie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice costumer service
Séjour de 2 nuits en mars 2024
management a répondu le 17 mars 2024
Thanks Marie , regards

4/10 – Médiocre

Elvir

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
/
Séjour de 1 nuit en mars 2024
Management a répondu le 11 mars 2024
thanks for your time !!! improving always. to be better.

6/10 – Acceptable

john

Average
Séjour de 1 nuit en mars 2024
Management a répondu le 8 mars 2024
thanks mister john hope to have you back soon.

2/10 – Terrible

Crystal

Séjour de 1 nuit en mars 2024
manager a répondu le 24 mars 2024
crystal, sorry to hear, hope we have the chance to make it better next time