Thank you for taking the time to leave us your comment.

Thanks for your comments, we appreciated it.

So glad that you enjoyed our beautiful hotel and never letting go! We appreciate your kind words and to have the pleasure of you staying with us on your next visit back

So glad that you enjoyed our beautiful hotel and never letting go! We appreciate your kind words and to have the pleasure of you staying with us on your next visit back

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

Thanks for staying with us. We appreciate your feedback

Thanks for staying with us. We appreciate your feedback!

Salut Joel! Merci d'avoir pris le temps de poster cette belle critique! Les membres de notre équipe ont pour objectif de fournir un service exceptionnel et de créer des expériences mémorables. Nous sommes heureux de voir cela accompli avec votre séjour. Nous serons heureux de transmettre vos paroles aimables à tout le monde. Nous nous efforçons de fournir une expérience de service de haute qualité. Nous veillerons à répondre à vos commentaires. Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Hi ! Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see this accomplished with your stay. We will happily pass along your kind words to everyone. We strive to provide a high quality service experience. We will make sure to respond to your comments. We look forward to welcoming you back for another unforgettable stay! The Odyssey of South Beach Hotel

Hi ! Thank you for taking the time to leave us your comments. We would like to apologize to you for any issues you may have had with your room in our beautiful historic Art Deco hotel during your stay. We strive to provide a high quality service experience and regret that our service did not meet your expectations. We will make sure to respond to your comments and move forward with our team to improve in the future. We hope you will allow us to welcome you again soon so we can share a more positive experience with you! We look forward to welcoming you back for another unforgettable stay! The Odyssey of South Beach Hotel

Salut Allez y! Merci d'avoir pris le temps de poster cette belle critique! Les membres de notre équipe ont pour objectif de fournir un service exceptionnel et de créer des expériences mémorables. Nous sommes heureux de voir cela accompli avec votre séjour. Nous serons heureux de transmettre vos paroles aimables à tout le monde. Nous nous efforçons de fournir une expérience de service de haute qualité. Nous ferons en sorte de répondre à vos commentaires. Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Salut Emmanuelle! Merci d'avoir pris le temps de poster cette belle critique! Les membres de notre équipe ont pour objectif de fournir un service exceptionnel et de créer des expériences mémorables. Nous sommes heureux de voir cela accompli avec votre séjour. Nous serons heureux de transmettre vos paroles aimables à tout le monde. Nous nous efforçons de fournir une expérience de service de haute qualité. Nous ferons en sorte de répondre à vos commentaires. Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Bonjour Yohann! Merci d'avoir pris le temps de nous laisser vos commentaires. Nous voudrions nous excuser auprès de vous pour tout problème que vous auriez pu avoir avec votre chambre et notre service de petit-déjeuner continental pendant votre séjour. Nous nous efforçons de fournir une expérience de service de haute qualité et regrettons que notre service ne réponde pas à vos attentes. Nous nous assurerons de répondre à vos commentaires et d’aller de l’avant avec notre équipe pour nous améliorer. Nous espérons que vous nous permettrez de vous accueillir à nouveau afin que nous puissions partager une expérience plus positive avec vous! Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Hi! Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see this accomplished with your stay. We will happily pass along your kind words to everyone. We strive to provide a high quality service experience. We will make sure to respond to your comments. We look forward to welcoming you back for another unforgettable stay! The Odyssey of South Beach Hotel

Hi! Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see this accomplished with your stay. We will happily pass along your kind words to everyone. We strive to provide a high quality service experience. We will make sure to respond to your comments. We look forward to welcoming you back for another unforgettable stay! The Odyssey of South Beach Hotel

Bonjour Thomas! Merci d'avoir pris le temps de nous laisser vos commentaires. Nous voudrions nous excuser auprès de vous pour tout problème que vous auriez pu avoir avec votre situation de stationnement et votre chambre pendant votre séjour. Nous nous efforçons de fournir une expérience de service de haute qualité et regrettons que notre service ne réponde pas à vos attentes. Nous nous assurerons de répondre à vos commentaires et d’aller de l’avant avec notre équipe pour nous améliorer. Nous espérons que vous nous permettrez de vous accueillir à nouveau afin que nous puissions partager une expérience plus positive avec vous! Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Salut! Merci d'avoir pris le temps de poster cette belle critique! Les membres de notre équipe ont pour objectif de fournir un service exceptionnel et de créer des expériences mémorables. Nous sommes heureux de voir cela accompli avec votre séjour. Nous serons heureux de transmettre vos paroles aimables à tout le monde. Nous nous efforçons de fournir une expérience de service de haute qualité. Nous ferons en sorte de répondre à vos commentaires. Nous sommes impatients de vous accueillir pour un autre séjour inoubliable! The Odyssey of South Beach Hotel

Hi Mégane,! Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see this accomplished with your stay. We will happily pass along your kind words to everyone. We strive to provide a high quality service experience. We will make sure to respond to your comments. We look forward to welcoming you back for another unforgettable stay! The Odyssey of South Beach Hotel

Hola Luis, gracias por tomarse el tiempo para dejarnos su comentario. Toda la informacion se envio donde usted reservo y lamentamos que ellos no se lo transmitieron,De todas formas usted pudo encontrar en el hotel las difrentes formas de comunicacion y pudimos darle toda la informacion necesaria. Gracias por elegirnos

Your reservation was made through a third party and the never provide to us your contact information. You can find on the main entrance the different way to keep in touch with the hotel. If you check again your messages you receive your access code and room number. Thanks

Thank you for taking the time to leave us your comment.

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

Estimada Korina, gracias por tomarse el tiempo para dejarnos su comentario. En la misma pagina que usted hizo la reserva se explica que no tenemos recepcion por eso se le envia el codigo de acceso y numero de habitacion y que el servicio de limpieza no es diario. El hotel nunca tuvo microondas por eso no se ofrece. Gracias por elegirnos

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

Thank you for taking the time to leave us your comment.

Thank you for taking the time to leave us your comment.

Dear guest, If you check your reservation, our hotel does not offer breakfast and there is no front desk, so all the information is sent to you in advance and you are also notified of this there. In your room and in different parts of the hotel you find a way to communicate with someone if you need it, we regret that you have not seen him either. The television was disconnected and the hot water was checked and it came out perfectly, I only had to wait a few minutes. At all times the security cameras work and no inconvenience was detected. Thank you for choosing us

Thanks for you comment. Have a wonderful day !!

Thanks for take the time to leave your comments and we apologize for the inconvenience

Thanks for take the time to leave your comments and we apologize for the inconvenience

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thanks for your review

We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

Dear Anonymous, Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

We're sorry to contradict you, but your room was totally clean when you did early check-in. After several hours of using everything, you began to complain about the linen, the smell, and the cleanliness. When housekeeping went to bring you more beach towels, she couldn't organize the beds as they were full of her things and the bathroom full of her personal effects so she didn't touch anything. She checked the hot water and it comes out correctly. According to you, you needed a third bed and as you can verify the type of room you reserved, we do not offer it. On behalf of our staff we appreciate having chosen us

Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

Dear Sarah , all the information was sent . We replied that you had to scan the QR code and you had two phone numbers where you could contact us (it is located at the main entrance and throughout the hotel) and we have details of each call received and yours was never received. All the guests who entered yesterday did not have any communication problems. We are sorry you did not read our response to your message. Thanks

Thank you Carolyn for taking the time to leave us your comment, we are surprised by your score but we will work hard to improve. We try to make you feel comfortable at all times, we offered you free check-in at noon so that you can enjoy her stay and we answered each of her questions and doubts with pleasure. On behalf of all our staff we thank you!

We arrived at the Hotel and for our surprise this Hotel don't have any staff in the lobby or any place around, any communicThank you for taking the time to leave us your message. Our hotel does not have a 24-hour front desk, so you and your friends received all the necessary information for your check-in. His room was smaller since his reservation was for that type of room and it was different from the other 2 reservations. We have checked the hot water and it came out correctly in all the rooms. We do not understand when you refer to the fact that there was no mirror since all the rooms have it, we understand that the bed was not comfortable for you but sometimes that is very personal. We are sorry that you are not satisfied and we thank you for choosing us.