Title: The New Casablanca on the Ocean - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The New Casablanca on the Ocean Beachfront hotel with a fitness center and a 24-hour front desk ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/f2a04d58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/c3582ac3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Double Beds, Kitchen, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/34119e27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Double Beds, Kitchen, City View | Private kitchen](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/997886e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/8fbadac7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at The New Casablanca on the Ocean and take advantage of a grocery/convenience store, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and surfing. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. 5.8 ## Popular amenities - Bar - 24/7 front desk - Room service - Breakfast available - Pool - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=41428&PinnedHotelID=41428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium bedding, pillowtop beds, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/a5f4306c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Kitchen, City View ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Pillowtop bed - City view - Sleeps 4 - 2 Double Beds ![Run of House ](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/d45f0b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Pillowtop bed - Sleeps 2 - 1 Twin Bed ![Room, 2 Double Beds, Kitchen, Ocean View](https://images.trvl-media.com/lodging/1000000/50000/41500/41428/89d522b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Kitchen, Ocean View ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Pillowtop bed - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2240000/2237200/2237168/cc95957f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton EPIC Hotel by IHG Downtown Miami - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 2,166 reviews CA $297 CA $399 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=554b4233-36e0-41aa-8fbe-1f86403a76f0&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/170000/166700/166633/385a6227_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANDAZ MIAMI BEACH, BY HYATT Mid Beach - 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Miami Beach Sunny Isles Beach - Pool - Hot tub - Free WiFi - Restaurant 7.6 Good 1,033 reviews CA $240 CA $311 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Miami-Hotels-DoubleTree-Resort-Spa-By-Hilton-Hotel-Ocean-Point-North-Miami-Beach.h564759.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178286&destination=Miami (and vicinity)&destType=MARKET&latLong=25.77178,-80.19009&searchId=554b4233-36e0-41aa-8fbe-1f86403a76f0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Casablanca-On-The-Ocean-East-Tower.h41428.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMiami-Hotels-Casablanca-On-The-Ocean-East-Tower.h41428.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.84528%2C-80.11994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pUYM-1evfkO6W_r-3tKqDCQwfQo=) 6345 Collins Ave, Miami Beach, FL, 33141 #### What's nearby - Fontainebleau - 4 min drive - 3.8 km - Miami Beach Boardwalk - 7 min drive - 5.5 km - Miami Beach Convention Center - 9 min drive - 6.5 km - Collins Avenue Shopping Area - 9 min drive - 6.5 km - Lincoln Road Mall - 10 min drive - 7.8 km #### Getting around - Adrienne Arsht Center Metromover Station - 15 min drive - Hialeah Market Station - 18 min drive - Miami Intl. Airport (MIA) - 28 min drive #### Restaurants - ‪Hilton Pool Bar - ‬3 min walk - ‪Norman's Tavern - ‬9 min walk - ‪Starbucks - ‬2 min walk - ‪Pizza Hut - ‬6 min walk - ‪The Tavern at Oceanside Hotel - ‬2 min walk ## About this property ### The New Casablanca on the Ocean Hotel near Miami Beach Beaches Take advantage of a grocery/convenience store, shopping on site, and a coffee shop/cafe at The New Casablanca on the Ocean. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and surfing. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - An indoor pool and an outdoor pool, along with cabanas - Continental breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - A porter/bellhop, ATM/banking services, and tour/ticket assistance - Motorized watercraft on site, beach umbrellas, and a gift shop Room features All 50 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and shower/tub combinations - 27-inch flat-screen TVs with premium channels - Kitchens, refrigerators, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/32000000/31660000/31652200/31652150/628e521a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casablanca Miami Beach North Beach - Pool - Kitchen - Air conditioning - Laundry 5.8 310 reviews CA $107 CA $343 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=31652150&PinnedHotelID=31652150&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1190600/1190549/4c5e4651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontainebleau Miami Beach Mid Beach - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 7,268 reviews CA $454 CA $603 total includes taxes & fees Nov 16 - 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Self parking on site (surcharge) - Valet parking on site (USD 30 per day; includes in/out privileges) ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 5 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Gym - Indoor pool - Outdoor pool - Personal motorized watercraft - Shopping - Surfing/bodyboarding ### Family friendly - Grocery/convenience store - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool cabanas (surcharge) ### Accessibility - Elevator ### More - 1 building - 10 floors - Built in 1954 ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 27-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchen - Limited room service - Microwave - Refrigerator - Stovetop ### More - Air conditioning (climate-controlled) - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 4 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per stay - Spring Break deposit: USD 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 10.00 for adults and USD 5.00 for children - Airport shuttle fee: USD 20 per person (one-way) - Valet parking fee: USD 30.00 per day (in/out privileges) - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention Pool access available from 8 AM to 11 PM ### Property is also known as Casablanca New New Casablanca New Casablanca Ocean New Casablanca Ocean Condo New Casablanca Ocean Condo Miami Beach New Casablanca Ocean Miami Beach Casablanca Ocean East Tower Condo Miami Beach Casablanca Ocean East Tower Condo Casablanca Ocean East Tower Miami Beach Casablanca Ocean East Tower The New Casablanca on the Ocean The Casablanca On The Ocean Casablanca on the Ocean East Tower The New Casablanca on the Ocean Hotel The New Casablanca on the Ocean Miami Beach The New Casablanca on the Ocean Hotel Miami Beach ## Frequently asked questions ### Does The New Casablanca on the Ocean have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8 AM–11 PM. ### Is The New Casablanca on the Ocean pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The New Casablanca on the Ocean? > Self parking is available for a fee. Valet parking is available for USD 30.00 per day. ### What time is check-in at The New Casablanca on the Ocean? > Check-in begins at 4 PM. ### What time is check-out at The New Casablanca on the Ocean? > Check-out is at 11 AM. ### Does The New Casablanca on the Ocean provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM at scheduled times. A fee of USD 20 per person applies. ### Where is The New Casablanca on the Ocean located? > Nestled on the beach, this North Beach hotel is steps from Miami Beach Beaches and 2.1 mi (3.4 km) from Fontainebleau. Surfside Beach and Bal Harbour Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The New Casablanca on the Ocean Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 242 6 - Okay 236 4 - Poor 174 2 - Terrible 164 ### 6.2/10 Cleanliness ### 6.4/10 Staff & service ### 6.0/10 Amenities ### 5.4/10 Property conditions & facilities ### 4/10 Poor #### Margarita Dec 24, 2019 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Not on the ocean! DOn't believe the hotel's name! We had reserved in Casablanca on the ocean and then were informed that we were not in that hotel but in an annex inland with no beach front , no sea view, no gym, no restaurant or dining area of any kind. The TV did not work and there was hardly any light in the room. A maintenance guy came right away with one more lamps and got the TV working, so that was nice. There was a stiff per night amenities fee, but NO AMENITIES! When we asked if we could leave our bags for 30 minutes at the desk while we went to a relative to get her car to move our things to her place we were told that we would be charged for said favor. In short: I would not recommend this place. ##### Margarita Stayed 4 nights in Dec 2019 ### 4/10 Poor #### Blanca Dec 15, 2019 Disliked: Room comfort The property had limited parking, no gym, no laundry room, ur patio door was out of alignment. I booked the east tower and was moved to the west tower before my arrival. All the amenities were in the east tower across the street. ##### Blanca Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 2, 2019 Liked: Cleanliness, amenities, property conditions & facilities I requested maintenance at the room due to bathroom fan fall off and they came but next day fell off again :( over my head ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### José Tito Oct 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### best hotel ever! omg! One of The Best hotel everything was perfect starting with the Spanish lady on the front desk she is amazing! Loved it! God bless her! ##### José Tito Stayed 7 nights in Oct 2019 ### 8/10 Good #### Maria Cristina Oct 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen hotel, limpio. Empleados amables, guían bien al los clientes. ##### Maria Cristina Stayed 4 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Jul 25, 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities I’ll start by saying that i stayed during a time where there was construction being done on the hotel. So I was treated to a noisier than expected time. The 2 functional elevators inspection certificates we several months expired. And I would recommend avoiding the continental breakfast completely. The food was basic but the hotel completely fails to operate it; guests had to compete for both cutlery and food. If my family spoke spanish we would have had an easier time in this hotel and that’s worth note. If you speak spanish or are bilingual then you are going to have a better time than I did. Checking in is a real challenge when theres a language barrier, even worse when the front desk staff doesn’t try and just redirects you to the other staff who is currently busy. Great valet service. ##### Verified traveller Stayed 5 nights in Jun 2019 ### 6/10 Okay #### FLAVIO Jul 14, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrível -> não reserve carpete horrivel nos quartos, tudo muito sujo e atendimento pra lá de ruim ##### FLAVIO Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities This hotel is awesome but the parking system is the wurst I’ve ever seen, I was inside the car in the middle of the street for two hours to park my car in the valley. The same to pick up the car to leave, 2 hour wait. Not worth it. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### RR, São Paulo Jun 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Boa localização, apto grande com cozinha adaptada. ##### RR Stayed 2 nights in Jun 2019 ### 8/10 Good #### Matias Jun 17, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Cómodo, muy bien ubicado y con acceso a la playa Muy lindo hotel, cómodo. Acceso directo a la playa. Excelente piscina. Muy buena ubicación. Lamentablemente hubo un problema con el desayuno, Ya que la reserva lo incluía, pero el hotel no me lo quiso reconocer y se quitó el problema de encima haciendo cargo a Hotels.com. Por suerte Hoteles.com me brindó solución al problema, haciéndome abonar los desayunos y reintegrandomelos posteriormente. ##### Matias Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller Jun 3, 2019 Disliked: Staff & service Booked a townhome for 2 nights. The hotel had overbooked the townhome and assigned it another guest. They refused to claim responsibility for the overbooking. The check-in process was terrible. We arrived at 10:00 PM and the check-in process took over 3 hours. The front desk kept offering us an alternative to a townhome and later denied the availability of the options. In the end, they offered us two separate rooms, one of which was facing the city view. I contacted Expedia customer service to request for reimbusement. On calling the hotel they lied about providing the best rooms they had to offer and that we had arrived at 4:00 AM in the morning. Liars dont go far. If you face a similar experience lodge a complaint agains this property so they stop taking advantage of their customers. ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Michael Jun 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacation stay It was a awesome stay. The room view was so awesome, the staff was very helpful. The was very clean. It was a awesome stay. Thumbs up all the way. ##### Michael Stayed 3 nights in May 2019 ### 8/10 Good #### Regla May 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy amable la srta de la recepción. Todo bien en el Hotel.Muchas gracias ##### Regla Stayed 2 nights in May 2019 ### 2/10 Terrible #### Verified traveller May 30, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was a terrible experience, Old and outdated..We made reservations amlost 3 months ago with a deposit and our room was not available until 6pm the next day.Only offred us free parking and late check out.The older lady at the desk did not care at all..didnt say thank at check out..Ill never book Casablanca ever again!!! ##### Verified traveller Stayed 3 nights in May 2019 ### 6/10 Okay #### Verified traveller May 23, 2019 Was waiting for an elevator for 15 min. Property has two elevators and one of them goes first to the floor 10 and then goes down. Pool was cold at night time and early morning. Only on the Mother’s Day it was nice and warm so I stayed until 11pm. Ocean had a lots of seaweed. Restaurant was nice. Ordered a fried calamari and veg pizza. Location is not bad and if you want to get to the South Beach just need to take a free trolley. ##### Verified traveller Stayed 11 nights in May 2019 ### 8/10 Good #### Guenni May 15, 2019 Liked: Staff & service Nähe zum Strand. Pool. Restaurants im Hotel. Kostenloser Trolley für die Personen die keinen Mietwagen haben! Mit dem Trolley Bus kann man bequem nach South Beach fahren. ##### Guenni Stayed 2 nights in May 2019 ### 6/10 Okay #### Verified traveller Apr 23, 2019 Disliked: Cleanliness, property conditions & facilities #### OK The room had a perfect view but was not so "penthouse" as far as the condition. ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Verified traveller Apr 22, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Need to be remodeled property is to old and dirty. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### RICARDO Apr 21, 2019 Liked: Cleanliness, amenities, property conditions & facilities Gostei da receptividade, o povo e bem amavel e todos sao prestativos. ##### RICARDO Stayed 7 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 21, 2019 Liked: Cleanliness, staff & service, room comfort En términos generales el hotel, servicio y la ubicación del hotel fué buena. El servicio de desayuno fue muy regular, nunca cambiaron el menú y los huevos eran sin sal y de mal aspecto. Además deben tomar mediadas con los ascensores que están averiados y obsoletos, ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 14, 2019 The ocean view was perfect the hotel itself was pretty being as close as you are to the beach, a little dated but it serves the purpose of being on the beach,I hated my bed we cloud feel the springs on our back complained but they were going to move us to a smaller room. If your reading this room 902 needs a new bed. We rented again for Labor Day weekend let’s see how it goes. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 2/10 Terrible #### Rebecca Apr 11, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel of horrors It was horrible from the time we walked in to check in. The girl at the check in pulled our reservation up showing we owed almost $300 more than what was reserved on hotels.com. The girl literally argued with me about what she couldn’t do and wouldn’t do. When I asked for management the girl replied there wasn’t a manager there after arguing with her almost in tears, she called a manager. The manager Diego was very helpful, after sending two emails proving what the price was that we reserved he honored the price. After that it was downhill from there. The elevators never worked. I got stuck on them three times and had to walk up the stairs. The fire alarms constantly went off, when we would call to report it it would take someone almost two hours to respond to us. The people staying on either side constantly had kids crying adults yelling, WE COULD HEAR EVERYTHING!! Again reported it no one responded. When we were checking out and reported all of the issues that we’ve had from the time we walked in again no manager is available but we were provided with an email. The only reason we stayed is because we had to pre pay. Never again will we stay at this place. ##### Rebecca Stayed 4 nights in Apr 2019 ### 4/10 Poor #### T Apr 6, 2019 Disliked: Staff & service, amenities, property conditions & facilities Great location on the beach. Free beach chairs for hotel guests, but paid $12 for beach umbrella. Stingy on beach towels. Not easy to get because you have to get in check in line at registration desk with minimal over tasked staff. Old fashioned real key door locks that has a $100 refundable deposit. ##### T Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Shannon Apr 5, 2019 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Meh It was a bit run down, the staff was nice though. The breakfast was nothing to brag about... ##### Shannon Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Amazing view! Location was perfect. Restaurant in the property served great food as well! ##### Verified traveller Stayed 4 nights in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Mondrian South Beach](https://www.expedia.ca/Miami-Hotels-Mondrian-South-Beach.h2190271.Hotel-Information) > > [Moxy Miami South Beach](https://www.expedia.ca/Miami-Hotels-Moxy-Miami-South-Beach.h55553829.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.ca/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [Kimpton Angler's Hotel by IHG](https://www.expedia.ca/Miami-Hotels-Kimpton-Anglers-Hotel.h1620058.Hotel-Information) > > [The Ritz-Carlton, South Beach](https://www.expedia.ca/Miami-Hotels-The-Ritz-Carlton.h582845.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.ca/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [The Plymouth South Beach](https://www.expedia.ca/Miami-Hotels-The-Plymouth-South-Beach.h12580681.Hotel-Information) > > [Hilton Miami Downtown](https://www.expedia.ca/Miami-Hotels-Hilton-Miami-Downtown.h2228.Hotel-Information) > > [Royal Palm South Beach Miami, a Tribute Portfolio Resort](https://www.expedia.ca/Miami-Hotels-Royal-Palm-South-Beach-Miami.h4721379.Hotel-Information) > > [The Miami Beach EDITION](https://www.expedia.ca/Miami-Hotels-The-Miami-Beach-EDITION.h28105.Hotel-Information) > > [Nautilus Sonesta Miami Beach](https://www.expedia.ca/Miami-Hotels-Nautilus-By-Arlo.h10560039.Hotel-Information) > > [Eden Roc Miami Beach](https://www.expedia.ca/Miami-Hotels-Eden-Roc-Miami-Beach.h15431.Hotel-Information) > > [the goodtime hotel, Miami Beach, a Tribute Portfolio Hotel](https://www.expedia.ca/Miami-Hotels-The-Goodtime-Hotel.h60966866.Hotel-Information) > > [Marriott Stanton South Beach](https://www.expedia.ca/Miami-Hotels-Marriott-Stanton-South-Beach.h328774.Hotel-Information) > > [Holiday Inn Port of Miami - Downtown by IHG](https://www.expedia.ca/Miami-Hotels-Holiday-Inn-Port-Of-Miami-Downtown.h23141.Hotel-Information) > > [The Gates Hotel South Beach](https://www.expedia.ca/Miami-Hotels-The-Gates-Hotel-South-Beach.h41414.Hotel-Information) > > [W South Beach](https://www.expedia.ca/Miami-Hotels-W-South-Beach.h11881.Hotel-Information) > > [The Setai](https://www.expedia.ca/Miami-Hotels-The-Setai.h1126560.Hotel-Information) > > [Miami Marriott Biscayne Bay](https://www.expedia.ca/Miami-Hotels-Miami-Marriott-Biscayne-Bay.h1345.Hotel-Information) > > [Nobu Hotel Miami Beach](https://www.expedia.ca/Miami-Hotels-Nobu-Hotel-Miami-Beach.h16256597.Hotel-Information) > > [InterContinental Miami by IHG](https://www.expedia.ca/Miami-Hotels-InterContinental-Miami.h2222.Hotel-Information) > > [ANDAZ MIAMI BEACH, BY HYATT](https://www.expedia.ca/Miami-Hotels-ANDAZ-MIAMI-BEACH.h166633.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.ca/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.ca/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [The Palms Hotel & Spa](https://www.expedia.ca/Miami-Hotels-The-Palms-Hotel-Spa.h4745.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.ca/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Faena Hotel Miami Beach](https://www.expedia.ca/Miami-Hotels-Faena-Hotel-Miami-Beach.h10344566.Hotel-Information) > > [Radisson Resort Miami Beach](https://www.expedia.ca/Miami-Hotels-Four-Palms-Hotel-Miami-Beach.h44891320.Hotel-Information) > > [Best Western Plus Atlantic Beach Resort](https://www.expedia.ca/Miami-Hotels-Best-Western-Plus-Atlantic-Beach-Resort.h200340.Hotel-Information)