México Vacation Packages

We had parking at all times of the day and night, cameras around to keep cars safe. What I didn’t like was that it was noisy, rooms were so humid, and the breakfast that goes with the complimentary breakfast is the same everyday, we didn’t get something different the 4 days we stayed. I kept having to remind them my 4 yr old also needed to be included in the packet so she could eat. The pool water was murky and I only allowed my kids to play in it one day, thankfully nothing came about from that. It’s not bad but it was not what I had expected.

Great staff, clean room, nice property

The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.

Expensive and worth every penny. First class in every respect and the service is exemplary. A beautiful, idyllic spot.

The hotel was very nice and conveniently located next to the medical center I had my procedure at. I paid $267 total for a standard double for one night.The room was very clean and modern. It was located on the 7th floor and faced the street, no noise was heard.My issues were the control panels for all the fancy lighting and curtains had no instructions.While turning off the bathroom light I pressed the button twice and the whole room went dark, tv turned off, and outside curtain went up.That was strange.We were hungry and could have taken advantage of their 24hr room service but the phone was inoperable.There was a 7/11 also on the same property and felt safe to go get some snacks.The usb adapter next to the bed was damaged, as well as the electric outlet. The background light behind the tv was stuck flashing.The soaps provided in the shower weren’t quality and could definitely be improved.We needed extra towels and requested them at the front desk after we had to go downstairs for food.They came to the room very promptly.The staff were all very professional and attentive.They apologized for the phone being out of order but said it could not be replaced until the following day.That was unfortunate as if we would have had a medical emergency, assistance to our room would have been difficult to get. The breakfast included was delicious and was available until our very convenient checkout at noon.This would have been a 5 star stay if not for those inconveniences.