Title: W Mexico City - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # W Mexico City Luxury hotel with 2 restaurants and a full-service spa ![30-inch TV with satellite channels](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/1206bb6a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Penthouse, 1 King Bed, Balcony, City View](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/b490f6ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/bf8cf373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/9e189797.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse, 1 King Bed, Balcony, City View | Living room](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/3aaa142f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies W Mexico City, near Paseo de la Reforma, offers a peaceful garden retreat and rejuvenating spa treatments like body scrubs and facials. The eco-certified hotel provides free WiFi, bike rentals, and multilingual staff. Guests praise the helpful team and convenient location. 8.8 Excellent ## Popular amenities - - - - Hot tub - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=919779&PinnedHotelID=919779&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/d792d861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.2 Wonderful 35 reviews ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/48bdc333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, City View 9.2 Wonderful 14 reviews ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 387 sq ft - City view - Sleeps 3 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/48bdc333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, City View 10.0 Exceptional 1 review ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/d792d861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.4 Very good 5 reviews ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/d792d861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/48bdc333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Queen Beds, City View 10.0 Exceptional 1 review ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 2 Queen Beds ![Premier Suite, 1 Bedroom, City View, Corner](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/38e54ddf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, City View, Corner 9.6 Exceptional 4 reviews ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Premium bedding Pillowtop bed Separate bedroom Bathrobes - 506 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Suite, 1 Bedroom, City View, Corner (urban)](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/fa2f111e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, City View, Corner (urban) 10.0 Exceptional 2 reviews ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Premium bedding Pillowtop bed Separate bedroom Bathrobes - 538 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Penthouse, 1 King Bed with Sofa bed, Balcony, City View](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/830185e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 King Bed with Sofa bed, Balcony, City View ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Premium bedding Pillowtop bed Separate bedroom Private bathroom - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Penthouse, 1 King Bed, Balcony, City View](https://images.trvl-media.com/lodging/1000000/920000/919800/919779/c97b3ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 King Bed, Balcony, City View ### Highlights Air conditioning TV Hypo-allergenic bedding Pillow menu Pillowtop bed Premium bedding Private bathroom Hair dryer - 388 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582800/582712/b82789e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galeria Plaza Reforma Reforma - 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Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 176 reviews CA $237 CA $283 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Mexico-City-Hotels-Vuestro-Hotel-Boutique.h109011329.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7568d434-85e4-4515-b189-b9300d0abad1&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794000/794000/9af61cca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Chapultepec Reforma - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,032 reviews CA $266 CA $324 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Mexico-City-Hotels-Grand-Fiesta-Americana-Chapultepec.h794000.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7568d434-85e4-4515-b189-b9300d0abad1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42730%2C-99.19541&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tzNBFLlzSx-v5a35rY42h67PpkQ=) Campos Eliseos 252, Chapultepec, Mexico City, 11560 #### What's nearby - Auditorio Nacional - 3 min walk - 0.3 km - Avenida Presidente Masaryk - 3 min walk - 0.3 km - Parque Zoologico de Chapultepec - 7 min walk - 0.6 km - Chapultepec Park - 7 min walk - 0.6 km - Angel of Independence Monument - 4 min drive - 3.4 km #### Getting around - Auditorio Station - 8 min walk - Mexico City Fortuna Station - 9 min drive - Benito Juarez International Airport (MEX) - 33 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Cantina La No. 20 - ‬2 min walk - ‪El Bajío - ‬2 min walk - ‪Living Room Bar - ‬1 min walk - ‪Testal - ‬2 min walk ## About this property ### W Mexico City Luxury hotel near Paseo de la Reforma Close to Auditorio Nacional and Parque Zoologico de Chapultepec, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a facial, a body scrub, and aromatherapy at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - A ballroom, multilingual staff, and concierge services - A porter/bellhop, 9 meeting rooms, and tour/ticket assistance - Guest reviews give top marks for the helpful staff and location Room features All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. More amenities include: - Recycling and LED light bulbs - Bathrooms with designer toiletries and hair dryers - 30-inch TVs with satellite channels - Coffee/tea makers, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![3 restaurants, breakfast, lunch, dinner served; Latin American cuisine](https://images.trvl-media.com/lodging/1000000/30000/23400/23360/45302223.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Mexico City Polanco - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 1,284 reviews CA $316 CA $378 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=23360&PinnedHotelID=23360&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4700/4641/30bc28af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Mexico City by IHG Polanco - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 2,021 reviews CA $422 CA $504 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=4641&PinnedHotelID=4641&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/50000/42100/42008/c0843c55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Mexico City Polanco Polanco - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews CA $738 CA $882 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=42008&PinnedHotelID=42008&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/35000000/34960000/34959000/34958967/fc5245db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Mexico City Reforma Reforma - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 891 reviews CA $544 CA $650 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34958967&PinnedHotelID=34958967&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/1000000/10000/400/366/507c8b20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marquis Reforma Hotel Spa Reforma - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 1,043 reviews CA $308 CA $367 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=366&PinnedHotelID=366&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Private Pool](https://images.trvl-media.com/lodging/3000000/2470000/2469100/2469062/5f9dbaf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Mexico City Reforma - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 688 reviews CA $1,128 CA $1,348 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2469062&PinnedHotelID=2469062&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350 Welcoming dogs and cats only 1 total (up to 44 lbs per pet) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children - Valet parking fee: MXN 90 per night - Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses solar energy This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mexico City W W Hotel Mexico City W Mexico City w Hotels Mexico City w Mexico City Hotel Mexico City Hotel W Mexico City W Mexico City Hotel W Mexico City Mexico City W Mexico City Hotel Mexico City ## Frequently asked questions ### Is W Mexico City pet-friendly? > Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies. ### How much does it cost to stay at W Mexico City? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at W Mexico City on Nov 21, 2025 start from CA $461.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at W Mexico City? > Valet parking is available for MXN 90 per night. ### What time is check-in at W Mexico City? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at W Mexico City? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is W Mexico City located? > Located in Polanco, this luxury hotel is within a 5-minute walk of Paseo de la Reforma and Auditorio Nacional. Chapultepec Park and Parque Zoologico de Chapultepec are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## W Mexico City Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 673 8 - Good 171 6 - Okay 84 4 - Poor 44 2 - Terrible 37 ### 10/10 Excellent #### Marco Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, excellent location, excellent service, excellent restaurants! ##### Marco Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Shamli Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area. ##### Shamli Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michelle Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff. Clean property. Awesome neighborhood with lots to do and see. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2253ffc-c06f-4e8c-a632-06b633ec7f3a-1757890283283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fecd3a92-b990-4129-a9cc-e7149f0bb5d2-1757890283155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/196603b2-2982-4d09-bce1-4843426c79b8-1757890283511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0780051-a6cb-4d9e-9f7d-ff82020689ac-1757890283275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Thomas Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel property is nice and clean. The staff are amazing at making you feel welcome and they’re very attentive. ##### Thomas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jose luis Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect, nice hotel ##### Jose luis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s easy to go to Polanco, Lomas and the turibus stops a block away ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### DAYSI Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love environment around ##### DAYSI Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### manuel Jun 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is centrally located in a hip, walking friendly and beautiful neighborhood. ##### manuel Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Hubert Oct 16, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Beware travelers, it is not a 5-star hotel. Rooms are poorly maintained (dented and scratched furniture) and the common areas are worn out. Not worth the asked price at all. Very disappointed. ##### Hubert Stayed 3 nights in Oct 2025 ### 8/10 Good #### CLAUDIA Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I asked the staff about m ##### CLAUDIA Stayed 3 nights in Sep 2025 ### 8/10 Good #### Elliot Sanford Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Polanco is a nice alternative to Condessa. Hotel is located in the quiet heart of Polanco...very walkable for food and coffee. Lobby is well appointed but room decor is on the border between eurochic and vulgar. The art and green light around the bed come to mind on that latter end of the continuum. Room was large. Shower was wonferful. Bed and linens was very comfortable . Toiletries were high end. Room was clean but had to ask for daily cleaning two days when we returned in late afternoon and the room still hadn't been cleaned. Service kind. All were patient with our Spanish. Would stay there again but also want to explore other CDMX hotels. ##### Elliot Sanford Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Joe May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service and super friendly! ##### Joe Stayed 4 nights in May 2025 ### 10/10 Excellent #### Juan Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the decor, loved the staff. ##### Juan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Joan Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Couldn't ask for a better stay location. Invigorating design, staff efficiency and friendliness, clean, easy walking to many restaurants and shopping. Would highly recommend the W for your next stay. ##### Joan Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Danielle Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb ##### Danielle Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Karine May 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and friendly staff, safe area, beautiful rooms ##### Karine Stayed 4 nights in May 2024 ### 8/10 Good #### Rafael Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel. ##### Rafael Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Shailesh May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well taken care of We had a wonderful time at W Mexico celebrating 70th Birthday of four friends. Concierge sers were amazing. LUIS, Jasmine, Javier and David took care of all our need. Axel Uribe greets us every time we entered and exited hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/01739940-6034-45ee-9e34-849b9802f190-1746470547855.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a9d959a-3463-4cd6-ba13-c7765b99368d-1746470546488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/655b994d-9110-4d83-84bf-9fbed79e1e70-1746470535634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72e5a93b-59b8-4346-8e54-86c8b0f56c6e-1746470556224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shailesh Stayed 4 nights in May 2025 ### 10/10 Excellent #### Juan Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel, they catered to our every request. Staff was excellent! Room service delicious at 2am. Location is great, a short walk to great restaurants, lots of options. In a very quiet part of town despite being so close to everything. ##### Juan ### 8/10 Good #### Gabriela Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in Polanco area ##### Gabriela Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Apr 21, 2025 Liked: Staff & service, room comfort Disliked: Property conditions & facilities The hotel feels a bit “tired”. The room key at the elevators did not work well and si have to go at least three times to get it yo work. Breakfast was amazing. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Gabriel Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property went above and beyond to make our stay great! ##### Gabriel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Brandon Jul 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC. ##### Brandon Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Berhane May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, very cooperative and very amiable staff❤️ ##### Berhane Stayed 5 nights in May 2024 ### 10/10 Excellent #### carolyn Jan 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location! Safe area. Staff super friendly. Good gym. Great restaurants in walking distance. Friday and Saturday super loud disco event which was annoying BUT the room was atill quiet ##### carolyn Stayed 5 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Marquis Reforma Hotel Spa](https://www.expedia.ca/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [izZzleep Aeropuerto Terminal 1](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-1.h18986401.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Le Méridien Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Le-Meridien-Mexico-City.h5509248.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Brick Hotel - Small Luxury Hotels of the World](https://www.expedia.ca/Mexico-City-Hotels-Brick-Hotel.h3374393.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)