Title: Sheraton Mexico City Santa Fe - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=46191&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Mexico City Santa Fe Urban retreat near Paseo de la Reforma where travelers can unwind in the sauna, explore garden grounds, or shop without leaving the property - Overview - Rooms - Location - Policies Sheraton Mexico City Santa Fe offers a peaceful escape near Paseo de la Reforma. Relax in the sauna, explore the garden, or let kids play in the playground. Enjoy on-site shopping, a convenience store, and Cardon restaurant serving meals from breakfast to dinner. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Parking included - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=46191&PinnedHotelID=46191&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/46200/46176/5eba3a2e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Camino Real Aeropuerto Mexico Venustiano Carranza - Pool - Spa - Free airport shuttle - Free WiFi 8.8 Excellent 12,065 reviews CA $158 CA $189 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=cb36d3cf-f6ca-4033-8f21-3aa70d7b7f63&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15390000/15380300/15380204/w4000h2662x0y0-077c5045_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Ciudad de México Aeropuerto Venustiano Carranza - 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Pool - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 1,001 reviews CA $240 CA $289 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Mexico-City-Hotels-Fiesta-Americana-Mexico-Toreo.h16015683.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=cb36d3cf-f6ca-4033-8f21-3aa70d7b7f63&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Sheraton-Mexico-City-Santa-Fe.h46191.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Sheraton-Mexico-City-Santa-Fe.h46191.Hotel-Information) ## About the area Located in Mexico City, Sheraton Mexico City Santa Fe is in the business district. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.36844%2C-99.26143&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qidKCJBx0Y4sDqSVudpliVx-r5s=) Calle Guillermo González Camarena # 200, Mexico City, 01210 ### What's nearby - ![Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.](https://images.trvl-media.com/place/553248635954530498/c05513d9-0f8e-4f1c-a2f4-c1d95be957a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque La Mexicana 17 min walk \- 1.5 km - Samara Shops 3 min walk \- 0.3 km - Expo Santa Fe Mexico 10 min walk \- 0.9 km - Tecnologico de Monterrey - Santa Fe 12 min walk \- 1.0 km - Santa Fe Center Mall 17 min walk \- 1.5 km ### Getting around - Santa Fé Station 15 min walk - Mexico City Buenavista Station 35 min drive - Benito Juarez International Airport (MEX) 44 min drive ### Restaurants - Starbucks 2 min walk - Quattro 6 min walk - Restaurant CUA 6 min walk - Giornale 1 min walk - Pinche Gringo BBQ 8 min walk ## About this property ### Sheraton Mexico City Santa Fe Luxury hotel near Paseo de la Reforma You can look forward to a grocery/convenience store, a terrace, and shopping on site at Sheraton Mexico City Santa Fe. For some rest and relaxation, visit the sauna. The on-site restaurant, Cardon, offers breakfast, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with a garden and a playground. Other perks include: - Free self parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), express check-out, and a ballroom - Tour/ticket assistance, wedding services, and a gift shop Room features All 190 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Other amenities include: - Sofa beds and rollaway/extra beds (surcharge) - Bathrooms with showers and hair dryers - 47-inch LED TVs with premium channels - Separate sitting areas, coffee/tea makers, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/119000000/119000000/118991700/118991615/w648h1000x0y0-a4849d7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Mate Masaryk Polanco [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=118991615&PinnedHotelID=118991615&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, offices](https://images.trvl-media.com/lodging/84000000/83240000/83233700/83233666/1a5b3251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capitalia - NEW Amazing PH @ WTC Benito Juarez - Kitchen - Washer - Dryer - Pet friendly 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=83233666&PinnedHotelID=83233666&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/112000000/111970000/111960600/111960501/2260198d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel el Patio Cdmx Cuauhtémoc - Bar [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=111960501&PinnedHotelID=111960501&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/73000000/72720000/72715600/72715528/72d34940.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Angel University City 3 bedrooms 2 parking spaces Alvaro Obregon - Kitchen - Washer - Dryer - Free WiFi 8.0 Very good 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=72715528&PinnedHotelID=72715528&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/3000000/2830000/2829400/2829305/bb78eb2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ventura Hotel & Suites by Dominion Interlomas - Breakfast included - Kitchen - Washer - Dryer 8.8 Excellent 244 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=2829305&PinnedHotelID=2829305&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/68000000/67320000/67311900/67311862/b2916113.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hermoso, Cómodo y Especial Benito Juarez - Pool - Hot tub - Kitchen - Pet friendly 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=67311862&PinnedHotelID=67311862&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/75000000/74830000/74822500/74822433/8a102a3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mi Zona Lodging Xochicalco Benito Juarez - Kitchen - Washer - Dryer - Free WiFi 8.6 Excellent 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=74822433&PinnedHotelID=74822433&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/122000000/121180000/121177500/121177492/45b4ee33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Polarea Modern Desing Apt in Polanco Miguel Hidalgo - Pool - Parking included - Free WiFi - Outdoor Space 10 Exceptional 1 review CA $152 CA $228 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=121177492&PinnedHotelID=121177492&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, 3 Bedrooms, Balcony | Living area](https://images.trvl-media.com/lodging/123000000/122290000/122281200/122281101/0326b1c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mar Mediterraneo Miguel Hidalgo - Kitchen - Free WiFi - Laundry - Microwave CA $68 CA $102 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=122281101&PinnedHotelID=122281101&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116160/73877d90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Ciudad De Mexico Reforma by IHG Reforma [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=120116160&PinnedHotelID=120116160&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge) - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Free self parking on site - Valet parking on site (USD 7 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person - A bar/lounge - A restaurant ### Restaurants on site - Cardon - Cardon Bar ### Things to do - Gym - Playground - Sauna - Shopping ### Family friendly - Grocery/convenience store - In-room sofa bed - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 8 meeting rooms - Business center - Computer station - Conference center (12,396 square feet of space) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Raised toilet seat - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 10 floors - Ballroom - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 47-inch LED TV with premium satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50 Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 9 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 50.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 per person - Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary) - Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary) - Valet parking fee: USD 7 per night - Pet fee: USD 50 per pet, per stay plus USD 50 one-time cleaning fee - Service animals are exempt from fees - Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Sheraton Hotel Mexico City Santa Fe Sheraton Mexico City Santa Fe Sheraton Santa Fe Mexico City Mexico City Sheraton Sheraton Mexico City Sheraton Santa Fe, Mexico City Sheraton Suites Santa Fe, Mexico City Hotel Mexico City Sheraton Santa Fe Mexico City Hotel Sheraton Mexico City Santa Fe Hotel Sheraton Mexico City Santa Fe Hotel Sheraton Mexico City Santa Fe Mexico City Sheraton Mexico City Santa Fe Hotel Mexico City ## Frequently asked questions ### Is Sheraton Mexico City Santa Fe pet-friendly? ### How much is parking? ### What time is check-in at Sheraton Mexico City Santa Fe? ### What time is check-out at Sheraton Mexico City Santa Fe? ### Where is Sheraton Mexico City Santa Fe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Mexico City Santa Fe Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 182 8 - Good 72 6 - Okay 14 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Verified traveller Jul 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities La comida saludable, la atención ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 29, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien siempre en este hotel, el cuarto es muy amplio y muy cómodo para ir con dos niños. La atención es muy buena, pero sobre todo Victor tiene un gran espíritu de servicio y excelencia con todos siempre. ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and great hotel ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller May 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El cuarto muy cómodo y el personal del hotel muy amable y servicial ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente servicio y atención. Los cuartos muy amplios, cómodos y limpios. ##### Verified traveller Stayed 5 nights in May 2021 ### 10/10 Excellent #### Laurencio May 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top notch 👍, just fox AC pls! This hotel is fantastic. Ample very complete gym. And currently they are hosting Orange theory sessions on site too. (Note this is temporary as the orange gym site nearby is closed) but hope they keep it even as a reduce option. But as stated they Sheraton gym is very complete, just no classes pr coaching. Rooms are ample, clean, modern, great size tv and very comfortable firm bed. My problem was the AC never cooled the room. I opted to have it off as it was cooler that way. Front desk assured they would check AC in room 614\. The walk in shower is spotless, ample and with great water pressure. Toiletries is what brings up this hotel. A disposable razor is already there. Great restaurant, currently with limited menu. Also a great lounge bar once covid guidelines allow opening. A coffee place, pharmacy and other restaurants are a very short walk from the hotel. Common areas with water features are very well kept and relaxing. And then comes the value for your money, which is the reason of my rating. I loved my time here ( once the AC gets fixed, this hotel will be flawless) ❤ ![Ample room with sofa](https://a.travel-assets.com/ugc/hotel-reviews/9D64B611D288DC11C3E2A7E596B32AA4D37A5A371620146142667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great bed and good size tv](https://a.travel-assets.com/ugc/hotel-reviews/2D4099048C3DDEA4297726F45562967978185A0A1620146154741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ample shower](https://a.travel-assets.com/ugc/hotel-reviews/676FE9DCF38DEE148BEDBD617899445F85ABA16A1620146173117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View](https://a.travel-assets.com/ugc/hotel-reviews/92331AE8B1C09DB7972FE330ADC5FDFFB1DA3C9E1620146212454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laurencio Stayed 2 nights in May 2021 ### 10/10 Excellent #### Verified traveller Apr 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena opcion, muy amplios los cuantos ##### Verified traveller Stayed 1 night in Apr 2021 ### 8/10 Good #### Sebastian Apr 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solid Stay Amazing staff, great service, and all around nice experience. ##### Sebastian Stayed 3 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Apr 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno! ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller Apr 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio y atención del personal ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Guillermo Mar 19, 2021 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Aceptable Estuvo bien, personal amable. Las clases se gym a las 06:00 am con.musica a todo volumen no es agradable. Definitivamente el.hotel necesita se remidelado. ##### Guillermo Stayed 4 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller Mar 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente en lo general y con muy buen trato de su personal Muy recomendable ##### Verified traveller Stayed 3 nights in Mar 2021 ### 8/10 Good #### Adriana Feb 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno! Cómodo, habitación amplia, servicio excelente. ##### Adriana Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Verified traveller Feb 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Lindo hotel, con personal muy dedicado y atentos. La habitación que me fue asignada – 801 – tenía una vista panorámica impresionante! La tina de hidromasaje también es muy relajante. El sistema de aire acondicionado funcionaba muy bien y además las ventanas tienen una pequeña apertura en su parte inferior que permite la circulación de aire, algo que se aprecia mucho en tempos de pandemia. Sobre servicios, es difícil calificarlos porque esta misma pandemia ha impedido que el hotel pudiera presentarme la totalidad de lo que ofrecen. Directamente no tienen alberca, pero mismo que tuvieran no seria posible utilizarla por impedimento de ley en el momento. Solo haría algunas observaciones respecto a mi estancia – en las noches veía flashes de luz desde la calle hacia mi habitación – de hecho, a todo el hotel – y creo que era la vigilancia del edificio enfrente – pero es algo molesto. La SmartTV se conecta correctamente al teléfono, pero existen restricciones de uso. Por ejemplo, no podía escuchar música al menos que la tele estuviera forzosamente en una pantalla fija de la tele. Lo mismo ocurre con streaming, que está limitado a Netflix y YouTube, excluyendo otras opciones de servicios que uno podria tener (como Disney ). Tras 2 días de estancia, las opciones de entretenimiento disponibles se volvieron algo aburridas. De cualquier forma, un muy buen hotel, seguramente. Muy recomendable! ##### Verified traveller Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Verified traveller Dec 30, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tiene un jardín bonito, muy propio para que las mascotas caminen ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### QueensNY Dec 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area is pretty safe, lots of good restaurants. Rooms are clean ##### QueensNY Stayed 3 nights in Nov 2020 ### 10/10 Excellent #### Mariomonetti, Texas Dec 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well located Safe and beautiful area walking distance of most restaurants ##### Mariomonetti Stayed 1 night in Dec 2020 ### 10/10 Excellent #### José Manuel Nov 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena habitacion, incluia desayuno pero falta mejorar el sabor , en cuanto a la javitacion muy buena habitacion y amabilidad del hotel ##### José Manuel Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Maria Fernanda Nov 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Pague el servicio de valer parking. Y no hice uso de él. Pero el resto de los servicios estuvo excelente. ##### Maria Fernanda Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller Nov 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno El hotel muy bien. Solo no me aceptaran el desayuno incluido en la reserva. ##### Verified traveller Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller Sep 7, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención personalizada es excelente . Tienen todos los protocolos de sanitizacion muy bien establecidos por lo que te brinda seguridad . Lo recomiendo micho ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### ANA PAULA Aug 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena opción Excelente servicio y atención ##### ANA PAULA Stayed 1 night in Aug 2020 ### 8/10 Good #### Verified traveller Mar 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next facility, clean and staff was friendly. Nothing especially different from other Sheratons. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Feb 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is remodeling the dining area. Breakfast was ok not many choices. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 8, 2020 Liked: Cleanliness, amenities, property conditions & facilities Its OK, but comparing the price, I will recommend Royal Solaris which I stayed a few days ago. ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Mr. W | Reforma Brand New Building | 2 Br | Gym](https://www.expedia.ca/Mexico-City-Hotels-Mr-W-Reforma-Brand-New-Building-2-Br-Gym.h106912564.Hotel-Information) > > [Hotel Stella Maris](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stella-Maris.h5087955.Hotel-Information) > > [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > > [Flow Condesa](https://www.expedia.ca/Mexico-City-Hotels-FlowSuites-Condesa.h11630939.Hotel-Information) > > [Love Hotel Kron](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Kron.h11259764.Hotel-Information) > > [Centric 1 BR Condo Next to Reforma - King Bed](https://www.expedia.ca/Mexico-City-Hotels-Centric-1-BR-Condo-Next-To-Reforma-King-Bed.h106316866.Hotel-Information) > > [MxCity Skyline With Private Terrace](https://www.expedia.ca/Mexico-City-Hotels-MxCity-Skyline-With-Private-Terrace.h40072188.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Casa Cleo Boutique Stays by Viadora](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cleo-Boutique-Apartments-By-Viadora.h75272566.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Casa Luciana Condesa](https://www.expedia.ca/Mexico-City-Hotels-LUCIANA-CONDESA.h83396970.Hotel-Information) > > [Hotel Emma](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Emma.h105615691.Hotel-Information) > > [Reforma Guest House](https://www.expedia.ca/Mexico-City-Hotels-Reforma-Guest-House.h16577833.Hotel-Information) > > [Hotel Carlota](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Carlota.h11938036.Hotel-Information) > > [Kukun Londres Juárez](https://www.expedia.ca/Mexico-City-Hotels-Casa-Londres-By-Kukun-4.h100033037.Hotel-Information) > > [Discover Condesa](https://www.expedia.ca/Mexico-City-Hotels-Discover-Condesa.h101262210.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [AR 218 Hotel by ULIV](https://www.expedia.ca/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information) > > [Hospedaje Coscomate 69 ](https://www.expedia.ca/Mexico-City-Hotels-Hospedaje-Coscomate-69.h110261048.Hotel-Information) > > [Casa Turín](https://www.expedia.ca/Mexico-City-Hotels-Casa-Turin.h102741581.Hotel-Information) > > [Capital O Df Inn, Ciudad de Mexico](https://www.expedia.ca/Mexico-City-Hotels-Capital-O-DF-Inn.h38337944.Hotel-Information) > > [City Express Plus by Marriott Ciudad de México Periférico Sur Tlalpan](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Periferico-Sur-Tlalpan.h13372500.Hotel-Information) > > [Hotel Lua](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Lua.h108334846.Hotel-Information) > > [Hotel Park Nilo Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Park-Nilo-Reforma.h30115511.Hotel-Information) > > [Colima 71 Casa de Arte Hotel](https://www.expedia.ca/Mexico-City-Hotels-Colima-71-Art-Community-Hotel.h91373978.Hotel-Information) > > [Crisol Suites Condesa](https://www.expedia.ca/Mexico-City-Hotels-Crisol-Suites-Condesa.h95747748.Hotel-Information) > > [Hotel & Suites PF](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Suites-PF.h2281346.Hotel-Information) > > [Reforma Capital Inn](https://www.expedia.ca/Mexico-City-Hotels-Reforma-Capital-Inn.h105647013.Hotel-Information) > > [Casa Condesa Michoacan 113](https://www.expedia.ca/Mexico-City-Hotels-Casa-Condesa-Michoacan-113.h36261949.Hotel-Information)