Title: Novotel Mexico City Toreo (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Mexico City Toreo Business travelers and vacationers find stylish accommodations near Centro Citibanamex Convention Center with practical coworking spaces and helpful tour assistance ## Photo gallery for Novotel Mexico City Toreo ![Superior Suite, 1 King Bed - Novotel Mexico City Toreo (Naucalpan)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/f8c2e526.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite, 1 King Bed - Novotel Mexico City Toreo (Naucalpan)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/0373ccce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed (Master) - Novotel Mexico City Toreo (Naucalpan)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/60ba333d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Mexico City Toreo (Naucalpan)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/67f478e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 King Bed - Novotel Mexico City Toreo (Naucalpan)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/a68cb848.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Mexico City Toreo, in the city center, offers a contemporary retreat with three restaurants and coworking areas. Enjoy amenities like in-room WiFi, luggage storage, water dispensers, and tour assistance, all near Plaza Satelite Shopping Center. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=51926905&PinnedHotelID=51926905&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Executive Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/cf933d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Heating Plasma TV Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead Hair dryer - 355 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/b41f898b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Heating Plasma TV Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead Hair dryer - 269 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/d593b89b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 10.0 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Heating Plasma TV Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead Hair dryer - 312 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/a68cb848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating Plasma TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Master) ![Suite, 1 King Bed (Master)](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/0f84be14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) ### Highlights Soundproofed Air conditioning Heating Plasma TV Separate bedroom Blackout drapes/curtains Eco-friendly toiletries Rainfall showerhead - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Garden](https://images.trvl-media.com/lodging/9000000/8060000/8054100/8054040/8228715b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Krystal Satélite María Bárbara Tlalnepantla de Baz - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 1,362 reviews CA $94 CA $113 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Mexico-City-Hotels-Krystal-Satelite-Maria-Barbara.h8054040.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=8be50628-9702-4a98-8e3f-73d77c14eebf&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/17000000/16790000/16788000/16787927/3fce3626_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Mexico City Toreo Naucalpan - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 403 reviews CA $97 CA $117 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Toreo.h16787927.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=8be50628-9702-4a98-8e3f-73d77c14eebf&top_cur=CAD) Ad ![Superior Apartment with Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76270000/76269000/76268962/c4685c5b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Antara Polanco - Kitchen - Pet friendly - Free WiFi - Laundry 9.6 Exceptional 257 reviews CA $150 CA $179 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Mexico-City-Hotels-Casai-Polanco-Antara.h76268962.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=8be50628-9702-4a98-8e3f-73d77c14eebf&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102370000/102366400/102366308/8c36459f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Cibeles Roma Norte - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Novotel-Mexico-City-Toreo.h51926905.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Novotel-Mexico-City-Toreo.h51926905.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.46562%2C-99.22794&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-fAGwAU9__9X-VfZOgSAKKDmzJI=) Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500 #### What's nearby - Los Remedios National Park \- 19 min walk \- 1.6 km - Museo Tlatilca \- 1 min drive \- 2.3 km - Toreo Parque Central \- 2 min drive \- 1.5 km - Bicentennial Park \- 5 min drive \- 2.7 km - Angel of Independence Monument \- 16 min drive \- 9.0 km #### Getting around - Cuarto Caminos Station - 3 min drive - Mexico City Buenavista Station - 22 min drive - Benito Juarez International Airport (MEX) - 36 min drive #### Restaurants - ‪Cielito Querido Café - ‬1 min walk - ‪Tacos de Adelina o Wences - ‬8 min walk - ‪Casa Nava - ‬7 min walk - ‪Carnitas Camacho - ‬7 min walk - ‪Pollo Feliz - ‬7 min walk ## About this property ### Novotel Mexico City Toreo Upscale hotel near Toreo Parque Central Located close to Centro Citibanamex Convention Center and Plaza Satelite Shopping Center, Novotel Mexico City Toreo provides a business center and 3 restaurants. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - An elevator, a front-desk safe, and coworking spaces - Tour/ticket assistance, smoke-free premises, and a banquet hall Room features All 168 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 50-inch plasma TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/17000000/16790000/16788000/16787927/26860086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard Mexico City Toreo Naucalpan - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 403 reviews CA $97 CA $117 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=16787927&PinnedHotelID=16787927&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/17000000/16020000/16015700/16015683/cb872429.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana México Toreo Naucalpan - Pool - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 1,004 reviews CA $217 CA $261 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=16015683&PinnedHotelID=16015683&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/690000/687900/687848/aecf6431.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Toreo Centro De Convenciones San Luis Tlatilco - Pet friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 502 reviews CA $87 CA $105 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=687848&PinnedHotelID=687848&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15630000/15621300/15621287/eca98ac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Mexico - Toreo by IHG Naucalpan - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 593 reviews CA $125 CA $150 total includes taxes & fees Jan 10 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 764 reviews CA $144 CA $172 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=27065449&PinnedHotelID=27065449&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (MXN 365 per person)](https://images.trvl-media.com/lodging/77000000/76270000/76265300/76265220/cc645413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Mexico City World Trade Center Benito Juarez - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 638 reviews CA $120 CA $144 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=76265220&PinnedHotelID=76265220&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3770000/3764200/3764177/0c803241.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Mexico City Valle Dorado Valle Dorado - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 973 reviews CA $87 CA $104 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=3764177&PinnedHotelID=3764177&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96550000/96541900/96541866/eafe49bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel México City Centro Histórico Downtown Mexico City - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 438 reviews CA $103 CA $123 total includes taxes & fees Jan 27 - Jan 28, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=96541866&PinnedHotelID=96541866&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Secured, covered valet parking on site (MXN 130 per night; includes in/out privileges) - Limited onsite valet parking ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 350 per person - 3 restaurants ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 215 square feet of conference space - 5 meeting rooms - Business center - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 50-inch plasma TV with cable channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Free local calls - Heating - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 350 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 350 per person - Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4) - Airport shuttle fee per child: MXN 490.00 (up to 5 years old) - Covered valet parking fee: MXN 130 per night (in/out privileges) - Pet fee: MXN 350 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Mexico City Toreo Novotel Mexico City Toreo Hotel Novotel Mexico City Toreo Naucalpan Novotel Mexico City Toreo Hotel Naucalpan Novotel Mexico City Toreo (Opening July 2021) Novotel Mexico City Toreo (Opening June 2020) Novotel Mexico City Toreo (Opening March 2021) Novotel Mexico City Toreo (Opening August 2021) Novotel Mexico City Toreo (Opening November 2020) ## Frequently asked questions ### Is Novotel Mexico City Toreo pet-friendly? ### How much does it cost to stay at Novotel Mexico City Toreo ? ### How much is parking? ### What time is check-in at Novotel Mexico City Toreo ? ### What time is check-out at Novotel Mexico City Toreo ? ### Does Novotel Mexico City Toreo provide a shuttle to the airport? ### Where is Novotel Mexico City Toreo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Mexico City Toreo Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 377 8 - Good 95 6 - Okay 29 4 - Poor 11 2 - Terrible 37 ## Reviews ### 10/10 Excellent #### Yo Han Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean room, very good staff, great amenities. ##### Yo Han Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Camille Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Camille Stayed 1 night in Oct 2025 ### 8/10 Good #### Ichin Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities shopping nearby ##### Ichin Stayed 3 nights in Sep 2025 ### 8/10 Good #### Carlos Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto ##### Carlos Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jorge Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed comfortable, food good elaborated ##### Jorge Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sandra Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. ##### Sandra Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Robert Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was ok. ##### Robert Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brigitte Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Big, clean, spacious rooms. ##### Brigitte Stayed 2 nights in May 2025 ### 10/10 Excellent #### Aranzazu Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel ##### Aranzazu Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Eric Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day. ##### Eric Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### juliana Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities New, clean and services are great! Restaurant is Great The staff is amazingly helpful Transport and additional tours Are the Best - Sandy made hour stay feel safe and very confortable ##### juliana Stayed 4 nights in May 2025 ### 2/10 Terrible #### Kelvin Darcia Nov 1, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service AC never worked, fire alarm is over 140db and went off our first night at 4am for no reason and was on for 10 minutes, staff was overworked, confused and disorganized, complete mess of a place, the area (Toreo) is dangerous and dirty and ugly. Don't go there. ##### Kelvin Darcia Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Angel Sep 10, 2025 Liked: Cleanliness, amenities Na ##### Angel Stayed 1 night in Aug 2025 ### 8/10 Good #### Pawan Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel , but not central located , taxies were cheap so not much issues ##### Pawan Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Mariana May 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Mariana Stayed 1 night in May 2025 ### 10/10 Excellent #### Abel Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Same you see, same you enjoy ##### Abel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lisa Jun 27, 2025 Liked: Cleanliness, property conditions & facilities The room was exact as the picture online. ##### Lisa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Carlos adolfo Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Oxxo on site super convenient ##### Carlos adolfo Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Josue Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities S ##### Josue Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Wallace Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Mostly good, a couple glitches The hotel is beautiful, but it is a little misleading to call it an airport hotel since it is 1.5 hours from the airport. The dinner was excellent. The breakfast could have been excellent because it had all of the right things and was very attractive, however EVERYTHING, (eggs, sausage, and pancake pancakes) was cold, including the coffee. They did manage to get me 2 cups of hot coffee from behind the bar, but cold coffee is a non-starter. ##### Wallace Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Aranzazu Dec 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel! ##### Aranzazu Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Luis Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Luis Stayed 1 night in Apr 2024 ### 10/10 Excellent #### cesar Dec 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, luxury amenities and comfortable rooms ##### cesar Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Paola Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the location is good to move between Edo. de México and CDMX ##### Paola Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ruperto Alejandro Nov 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is beautiful just that traf ##### Ruperto Alejandro Stayed 5 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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