Title: Krystal Grand Suites Insurgentes (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Grand Suites Insurgentes Travelers find warm hospitality and an unbeatable location where they can connect over coffee in the lobby or raise a glass at favorite local spots nearby. ## Photo gallery for Krystal Grand Suites Insurgentes ![Front of property - evening/night - Krystal Grand Suites Insurgentes (Mexico City)](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/d20cef18.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily cooked-to-order breakfast (MXN 299 per person) - Krystal Grand Suites Insurgentes (Mexico City)](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/f2c1b414.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Krystal Grand Suites Insurgentes (Mexico City)](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/69286874.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, in-room safe, individually furnished, desk - Krystal Grand Suites Insurgentes (Mexico City)](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/7e50d9d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, in-room safe, individually furnished, desk - Krystal Grand Suites Insurgentes (Mexico City)](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/00b43b11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Grand Suites Insurgentes offers an upscale experience near Manacar Tower. Guests can unwind with drinks at the bar, maintain their routine in the 24-hour gym, or simply relax in their rooms enjoying the views while using the complimentary WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Executive Suite Single ![Executive Suite Single](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/e52a8a29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Single 9.2 Wonderful 32 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite Double ![Down comforters, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/952f4d66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Double 9.4 Exceptional 66 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/7e71b82c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.0 Wonderful 11 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Down comforters, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/1dae7a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - 667 sq ft - Sleeps 3 - 1 King Bed ### View all photos for VIP Suite ![Down comforters, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/1a3b17e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### VIP Suite 9.4 Exceptional 9 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - 667 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 2 Double Beds ![Down comforters, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369266/06543619.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Premium bedding, down comforters, pillowtop beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16020000/16015700/16015683/57adeb29_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana México Toreo Naucalpan - 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Plaza Universidad by IHG Benito Juarez - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,003 reviews CA $164 CA $196 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Mexico-City-Plaza-Universidad.h2680923.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=22c6d96a-20cd-4be1-be76-fc75c5cbefe9&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/10000000/9510000/9503500/9503455/w3109h2325x0y0-b6f60659.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico City Satelite by IHG Ciudad Satélite - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,005 reviews CA $123 CA $147 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Satelite.h9503455.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=22c6d96a-20cd-4be1-be76-fc75c5cbefe9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Krystal-Grand-Suites-Insurgentes.h19369266.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Krystal-Grand-Suites-Insurgentes.h19369266.Hotel-Information) ## About the area Located in Mexico City, Krystal Grand Suites Insurgentes is in the city center. Angel of Independence Monument is a notable landmark, and travelers looking to shop may want to visit Centro Coyoacan and Manacar Tower. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autódromo Hermanos Rodríguez. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.35096%2C-99.18656&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1KoESioasrjj84veDPKsnU98yfQ=) Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020 ### What's nearby - ![Avenida Insurgentes](https://images.trvl-media.com/place/2265/8c8552b4-3184-481c-bf05-67a0892227d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Insurgentes 1 min walk \- 0.0 km - ![www.alamy.com](https://images.trvl-media.com/place/501744/5a6bf500-f1ef-4dc9-ac74-6e7503b28cd6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Frida Kahlo Museum 8 min drive \- 3.4 km - Centro Comercial Plaza Inn 1 min walk \- 0.1 km - Portal San Angel 14 min walk \- 1.2 km - Centro Coyoacan 5 min drive \- 2.3 km ### Getting around - Miguel Angel de Quevedo Station 14 min walk - Mexico City Buenavista Station 15 min drive - Benito Juarez International Airport (MEX) 28 min drive ### Restaurants - Starbucks 2 min walk - Chili's Grill & Bar 1 min walk - Guadiana 19 1 min walk - Hooters 2 min walk - Sushi Roll 2 min walk ## About this property ### Krystal Grand Suites Insurgentes Upscale hotel near Centro Coyoacan Located close to Manacar Tower and Frida Kahlo Museum, Krystal Grand Suites Insurgentes provides an airport shuttle, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym. Other perks include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - 3 meeting rooms, a banquet hall, and coworking spaces - Concierge services, coffee/tea in the lobby, and ATM/banking services - Guest reviews say great things about the helpful staff and location Room features All 150 individually furnished rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Bathrooms with heated floors and free toiletries - 40-inch flat-screen TVs with cable channels - Kitchenettes, mini fridges, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1430000/1429600/1429565/dac55c53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Pedregal Mexico Magdalena Contreras - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,510 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1429565&PinnedHotelID=1429565&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/56000000/55370000/55363600/55363526/eb9ec4e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galeria Plaza San Jeronimo Magdalena Contreras - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,017 reviews CA $177 CA $211 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=55363526&PinnedHotelID=55363526&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, dinner and brunch served](https://images.trvl-media.com/lodging/5000000/4230000/4223600/4223553/97dd83c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Insurgentes Sur Benito Juarez - 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Breakfast included - Spa - Restaurant - Air conditioning 8.8 Excellent 829 reviews CA $169 CA $202 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1353861&PinnedHotelID=1353861&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/90000000/89770000/89760600/89760513/5b03fb10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Elements by Marquis Benito Juarez - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 342 reviews CA $171 CA $205 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=89760513&PinnedHotelID=89760513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4400/4366/36725749.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Reforma Reforma - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 4,280 reviews CA $164 CA $196 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4366&PinnedHotelID=4366&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=19369266&PinnedHotelID=19369266&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19369266,1429565,55363526,4223553,3981379) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Covered valet parking on site (MXN 185 per night) - Covered extended parking on site (MXN 185 per night) - Wheelchair-accessible parking and van parking available - Onsite parking options include a carport ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 299 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym ### Family friendly - In-room kitchenette - In-room microwave - Laundry facilities - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3 meeting rooms - 70 square feet of conference space - Business center - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible shuttle - Elevator (35 inch wide door) - Front entrance ramp - Grab bar in shower (31 inches high) - Grab bar near toilet (24 inches high) - Hand-held showerhead - Magnifying mirror - Portable shower seat - Smooth flooring in room - Transfer shower - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (48 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 14 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 12:30 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 299 per person - Airport shuttle fee: MXN 350 per vehicle (one-way) - Covered valet parking fee: MXN 185 per night - Covered extended parking fee: MXN 185 per night - Pet fee: MXN 600 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Grand Insurgentes Sur Hotel Mexico City Krystal Grand Insurgentes Sur Hotel Krystal Grand Insurgentes Sur Mexico City Krystal Insurgentes Sur Hotel Krystal Suites Insurgentes Krystal Grand Insurgentes Sur Krystal Grand Suites Insurgentes Hotel Krystal Grand Suites Insurgentes Mexico City Krystal Grand Suites Insurgentes Hotel Mexico City ## Frequently asked questions ### Is Krystal Grand Suites Insurgentes pet-friendly? ### How much does it cost to stay at Krystal Grand Suites Insurgentes? ### How much is parking? ### What time is check-in at Krystal Grand Suites Insurgentes? ### What time is check-out at Krystal Grand Suites Insurgentes? ### Does Krystal Grand Suites Insurgentes provide a shuttle to the airport? ### Where is Krystal Grand Suites Insurgentes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Grand Suites Insurgentes Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 988 8 - Good 231 6 - Okay 89 4 - Poor 45 2 - Terrible 44 ## Reviews ### 10/10 Excellent #### Patricia Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff is amazing and location is great ##### Patricia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Patricia Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great customer service, excellent location ##### Patricia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Enedina Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great ##### Enedina Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Jorge Nov 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Jorge Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gary Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel, staff, and services ##### Gary Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jose Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good service ##### Jose Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Miguel A Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities were adecuate. ##### Miguel A Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Diana Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Such a nice room, early check in was greatly appreciated. Everyone was so nice and friendly ##### Diana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### NAUFA Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Staff friendly. Safe place and around of the property. Many options for foods around of the hotel. ##### NAUFA Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Raquel Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly and helpful ##### Raquel Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Patricia May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and great customer service! ##### Patricia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Amando Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our third stay at this hotel & the staff is always great! The rooms are comfortable & area is safe & walkable. ##### Amando Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rene Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean property ##### Rene Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andre May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a wonderful time at the hotel. The staff were excellent and made my stay very smooth. ##### Andre Stayed 2 nights in May 2025 ### 10/10 Excellent #### Heriberto Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was awesome! Great people and great service! Would definitely book this hotel again! ##### Heriberto Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gregorio Jun 10, 2025 Liked: Amenities, property conditions & facilities Great service ##### Gregorio Stayed 1 night in Jun 2025 ### 8/10 Good #### Paula Jul 15, 2025 Liked: Cleanliness The hotel has great staff members and it is clean. Unfortunately, the quality of food of the restaurant on the 2nd floor is not the best. Staff members are attentive but the portions are small, bland and disappointing ##### Paula Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### horacio Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WATER TEMPERATURE FLUCTUATION The room was great, I always stay here when I travel to Mexico City. Convenient location. I'd like it even more if the shower water preasure was a little more even and the cold and hot fluctuation was not so bad. ##### horacio Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Leslie Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well located and safe. The are a lot of walkable options. The room upgrade was the same room, but it allowed us to be on 14th floor which was nice because the advertising as soundproof rooms is incorrect. You can hear everything from traffic to people slamming their doors in the hall to voices in the next room. The kitchenette was a nice feature and why we chose this hotel, aside from the soundproof rooms advertisement, but they do not supply dish soap, sponge, and kitchen towel. They give you 2 complimentary pods for coffee, but then you have to buy more. Because you can't wash your own dishes, you are limited to actually using the kitchen. There is only one frying pan as well. The in room service was expensive - we arrived late and thought we could take advantage of the VIP 20% discount. They didn't include the discount. We had ordered two plates of churros that tasted like chicken wings. They said they would credit us, but instead of giving us a full credit for a breakfast we ordered, they only discounted us 35%. I had asked the front desk about it and the 20% discount before ordering breakfast otherwise they would not refund the money. It was credit only. It was pretty disappointing and poor business practice. The staff is really nice and professional overall. The rooms are clean and comfortable. If you want to stay here, just know that it's pretty loud and don't order room service. We won't be staying here again after this experience, to be honest. ##### Leslie Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Marcos May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean , shower drainage is the only thing a little off. ##### Marcos Stayed 1 night in May 2025 ### 6/10 Okay #### Renata Jun 1, 2025 Liked: Cleanliness, amenities The size of the master suite was great. The amentities were also good - microwave, kitchenette, living room. Location is great with a lot of good restaurants around. Part of the floor was peeling off, one of the sinks was missing a handle, staff of the front desk was helpful but not very friendly. Our check in experience was not great, the room wasn't ready even though we had asked for an early check in. We had also asked for a crib which didn't arrive until later. ##### Renata Stayed 3 nights in May 2025 ### 8/10 Good #### Gerald Jun 2, 2025 Liked: Cleanliness, property conditions & facilities First of all the room was spacious & clean. It comes with a refrigerator & cooking facilities. The bed was large & comfortable. However one of the sheets had a Velcro strip which was irritating. The bathroom was large. The walk in shower had a hand shower which unfortunately wasn't variable and a large soaker head. Toilet paper was cheap & scratchy. Big deduction for that. One of the biggest problems was that doors needed to be slammed shut so all night long you hear people enter & exiting their rooms with a bang. Most of the staff were friendly but one guy stood out with his surliness. There is a Starbucks in the lobby. A 7-11 50 feet out the door and lots of restaurant choices. Coyoacán is an easy and pleasant walk. Skip the hotel restaurant. It's expensive, pretentious and very poor quality. ##### Gerald Stayed 3 nights in May 2025 ### 10/10 Excellent #### Maria Antonieta L Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Maria Antonieta L Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Corina Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were great ##### Corina Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Edgar Armando Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Edgar Armando Stayed 3 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Casa Cleo Boutique Stays by Viadora](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cleo-Boutique-Apartments-By-Viadora.h75272566.Hotel-Information) > > [AR 218 Hotel by ULIV](https://www.expedia.ca/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information) > > [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > > [Crisol Suites Condesa](https://www.expedia.ca/Mexico-City-Hotels-Crisol-Suites-Condesa.h95747748.Hotel-Information) > > [Hotel & Suites PF](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Suites-PF.h2281346.Hotel-Information) > > [RCH Suite](https://www.expedia.ca/Mexico-City-Hotels-Rch-Suite.h33417943.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Singular Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Singular-Centro-Historico.h96132411.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Colima 71 Casa de Arte Hotel](https://www.expedia.ca/Mexico-City-Hotels-Colima-71-Art-Community-Hotel.h91373978.Hotel-Information) > > [Casa Luciana Condesa](https://www.expedia.ca/Mexico-City-Hotels-LUCIANA-CONDESA.h83396970.Hotel-Information) > > [Flow Condesa](https://www.expedia.ca/Mexico-City-Hotels-FlowSuites-Condesa.h11630939.Hotel-Information) > > [Love Hotel Kron](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Kron.h11259764.Hotel-Information) > > [Hotel Carlota](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Carlota.h11938036.Hotel-Information) > > [Casa Izeba](https://www.expedia.ca/Mexico-City-Hotels-Casa-Izeba.h96730682.Hotel-Information) > > [Discover Condesa](https://www.expedia.ca/Mexico-City-Hotels-Discover-Condesa.h101262210.Hotel-Information) > > [Casa Roma Business Suite by Kukun](https://www.expedia.ca/Mexico-City-Hotels-Casa-Roma-By-Kukun-28m2.h96389205.Hotel-Information) > > [Hotel Diligencias](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Diligencias.h9605497.Hotel-Information) > > [Hospedaje Coscomate 69 ](https://www.expedia.ca/Mexico-City-Hotels-Hospedaje-Coscomate-69.h110261048.Hotel-Information) > > [Hotel Puerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Puerto-Mexico.h36085704.Hotel-Information) > > [Casa Cibeles by Lumina](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cibeles-By-Lumina.h103028341.Hotel-Information) > > [City Express Plus by Marriott Ciudad de México Periférico Sur Tlalpan](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Periferico-Sur-Tlalpan.h13372500.Hotel-Information) > > [Hotel Lua](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Lua.h108334846.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Hotel MX lagunilla CDMX, Trademark Collection by Wyndham](https://www.expedia.ca/Mexico-City-Hotels-Hotel-MX-Lagunilla.h45741724.Hotel-Information) > > [Hotel Flamencos Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Flamencos.h70967884.Hotel-Information) > > [Hotel Emma](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Emma.h105615691.Hotel-Information) > > [Casa Rombos By Grupo Encanto (Rombo II)](https://www.expedia.ca/Mexico-City-Hotels-Casa-Rombos-By-Grupo-Encanto.h31865867.Hotel-Information) > > [Casa Condesa Michoacan 113](https://www.expedia.ca/Mexico-City-Hotels-Casa-Condesa-Michoacan-113.h36261949.Hotel-Information)