Title: Kimpton Virgilio Polanco by IHG (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=96267534&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kimpton Virgilio Polanco by IHG Start your day at the coffee shop/cafe or lounge by the firepit while planning your next adventure. ## Photo gallery for Kimpton Virgilio Polanco by IHG ![Premium Room, 2 Queen Beds, Balcony - Kimpton Virgilio Polanco by IHG (Mexico City)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/fb929ae9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, lunch, dinner served; local and international cuisine - Kimpton Virgilio Polanco by IHG (Mexico City)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/f097730e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Kimpton Virgilio Polanco by IHG (Mexico City)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/d29e678e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, down comforters, pillowtop beds - Kimpton Virgilio Polanco by IHG (Mexico City)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/81ebe859.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, lunch, dinner served; local and international cuisine - Kimpton Virgilio Polanco by IHG (Mexico City)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/9cf68409.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Avenida Presidente Masaryk, Kimpton Virgilio offers a vibrant retreat with poolside bar and rooftop terrace. Guests can unwind with a deep-tissue massage or enjoy the daily manager's reception. With two on-site restaurants, an outdoor pool with cabanas, free bicycle rentals and in-room WiFi. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=96267534&PinnedHotelID=96267534&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Standard Room ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/aaef5fa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Renovated in 2024 Premium bedding - 228 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Studio Suite, Corner ![Studio Suite, Corner](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/4f2dd02a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Corner ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV - 435 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Premium Room, 1 King Bed, Balcony ![Premium Room, 1 King Bed, Balcony](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/958dbb31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Smart TV Hypo-allergenic bedding - 320 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Terrace (Atrium View) ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/aa5dfbd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace (Atrium View) ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 435 sq ft - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Suite, 1 Bedroom, Terrace (Spa, Atrium View) ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/aa5dfbd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace (Spa, Atrium View) ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 604 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Room, 1 King Bed ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/86a5bfec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Renovated in 2024 Premium bedding - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility) ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/db404eba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Roll-in Shower (Mobility) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - 350 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility) ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/fc2b8107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Roll-in Shower (Mobility) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - 463 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, Balcony (Spa, Panoramic View) ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/aa5dfbd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony (Spa, Panoramic View) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Smart TV - 350 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Terrace (Atrium View) ![Premium Room, 2 Queen Beds, Terrace (Atrium View)](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/a384869b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Terrace (Atrium View) ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV - 450 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Corner ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/b72d6157.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Corner 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Renovated in 2024 - 350 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Balcony ![Premium Room, 2 Queen Beds, Balcony](https://images.trvl-media.com/lodging/97000000/96270000/96267600/96267534/fb929ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Balcony ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV - 450 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1890000/1887800/1887706/06faed2f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Kimpton-Virgilio.h96267534.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Kimpton-Virgilio.h96267534.Hotel-Information) ## About the area Located in Polanco, a neighborhood in Mexico City, Kimpton Virgilio Polanco by IHG is in a shopping district and near theme parks. Soumaya Museum and National Museum of Anthropology are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game while in town? See what's going on at Autódromo Hermanos Rodríguez. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43076%2C-99.19756&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fq9gprT6CSkJIT4S8vlEFm_51as=) Anatole France 79, Polanco III Secc., Ciudad de Mexico, Mexico City, CDMX, 11550 ### What's nearby - Lincoln Park \- 1 min walk \- 0.1 km - Avenida Presidente Masaryk \- 2 min walk \- 0.2 km - Paseo de la Reforma \- 5 min walk \- 0.5 km - Chapultepec Park \- 9 min walk \- 0.8 km - National Museum of Anthropology \- 19 min walk \- 1.6 km ### Getting around - Mexico City Buenavista Station - 9 min drive - Polanco Station - 12 min walk - Benito Juarez International Airport (MEX) - 35 min drive ### Restaurants - ‪La Única - ‬1 min walk - ‪Sushi Roll - ‬1 min walk - ‪Limantour - ‬2 min walk - ‪Churreria El Moro - ‬2 min walk - ‪Brassi - ‬2 min walk ## About this property ### Kimpton Virgilio Polanco by IHG Luxury family-friendly hotel renovated in 2024 and located near Avenida Presidente Masaryk Located close to Antara Polanco and Paseo de la Reforma, Kimpton Virgilio Polanco by IHG provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy lunch, dinner, light fare, and local and international cuisine. In addition to a firepit and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - An outdoor pool along with cabanas - Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge) - Concierge services, coffee/tea in the lobby, and tour/ticket assistance - An elevator, outdoor furniture, and a front-desk safe Room features All guestrooms at Kimpton Virgilio Polanco by IHG offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Extra amenities include: - Highchairs, children's books, and art supplies - Recycling and LED light bulbs - Bathrooms with designer toiletries and hair dryers - 40-inch Smart TVs with streaming services and premium channels - Wardrobes/closets, childcare services, and workout equipment ## Similar properties ![Outdoor wedding area](https://images.trvl-media.com/lodging/16000000/15050000/15047100/15047058/9c286982.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Wild Oscar Polanco - Free WiFi - Restaurant - Air conditioning - Laundry 9.6 Exceptional 494 reviews CA $334 CA $399 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=15047058&PinnedHotelID=15047058&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70970000/70963200/70963162/27e07822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alest Hotel Polanco - Breakfast included - Spa - Pet friendly - Parking included 9.8 Exceptional 315 reviews CA $911 CA $1,089 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=70963162&PinnedHotelID=70963162&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99910000/99904800/99904713/78713c4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ofelia Polanco - Free WiFi - Restaurant - Air conditioning - Housekeeping 9.2 Wonderful 161 reviews CA $460 CA $550 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=99904713&PinnedHotelID=99904713&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/31000000/30320000/30318600/30318592/f87d1ed7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid House Mexico City Polanco - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 420 reviews CA $327 CA $390 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=30318592&PinnedHotelID=30318592&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23400/23360/d2b1584f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Mexico City Polanco - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 1,380 reviews CA $363 CA $434 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=23360&PinnedHotelID=23360&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 600 for adults and MXN 150 to 300 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception ### Restaurants on site - La Caña Bar - Pepe ### Things to do - Books - Free bicycle rentals - Gym - Outdoor pool ### Family friendly - Art supplies - Children's books - High chair - In-room babysitting (surcharge) - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Firepit - Garden - Outdoor furniture - Pool cabanas (surcharge) - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (60 inch wide door) - Front entrance ramp - Handrails in hallways (39 inches high) - Handrails in stairways (39 inches high) - Hardwood flooring in public areas - Hardwood flooring in room - Lever door handles - Magnifying mirror - Tile flooring in public areas - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (32 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 5 floors - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1942 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Renovated entire property - February 2024 - Reusable cups - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels - iPod dock - Streaming services ### Food and drink - Champagne service - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets - Workout equipment ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2500 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 150 to 300 for children - Covered valet parking fee: MXN 300 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Kimpton Virgilio Polanco by IHG have a pool? ### How much does it cost to stay at Kimpton Virgilio Polanco by IHG? ### Is Kimpton Virgilio Polanco by IHG pet-friendly? ### How much is parking? ### What time is check-in at Kimpton Virgilio Polanco by IHG? ### What time is check-out at Kimpton Virgilio Polanco by IHG? ### Where is Kimpton Virgilio Polanco by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kimpton Virgilio Polanco by IHG Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 10 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 46 8 - Good 8 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Joseph Jan 13, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location and service ##### Joseph Stayed 9 nights in Jan 2026 ### 8/10 Good #### Taina Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is very beautiful, the staff is extremely friendly, and the location is excellent. However, the rooms are not well soundproofed you can hear everything, including people moving chairs and tables, and even guests running up and down the stairs. ##### Taina Stayed 5 nights in Oct 2025 ### 8/10 Good #### Grant Jul 14, 2025 Perfect location and beautiful property. We ##### Grant Stayed 2 nights in Jun 2025 ### 8/10 Good #### Maddalena Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location! Hotel is cute. AC could have been better. ##### Maddalena Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Christopher Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was exceptional, especially Angel the concierge. ##### Christopher Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Hnin Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location. Friendly staff and super helpful. Very apologetic for delay check in went above and beyond to make up for it. ##### Hnin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Kristina Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING HOTEL...can't wait to come back This place is amazing. Perfectly located in the upscale part of town. Close to many restaurants and shopping. The rooms are HUGE and the staff is very accomidating. I can't wait to stay here again ##### Kristina Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jessica Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay at the Kimpton Virgilio. Staff was very friendly and helpful. Clean and updated rooms ##### Jessica Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Spencer Sep 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the place to stay! Welcoming and attentive staff. Very walkable area, and close to fine dining and shopping. Thoroughly impressed and happy with our decision. Would absolutely stay here again. Thank you everyone at Kimpton Virgilio. ##### Spencer Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Eduardo Nov 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had an amazing time in the Polanco are of MC. The hotel was wonderful and super location. Angel and the staff were fantastic. We also had a great experience at the two restaurants in the property. Pepe and Las Canas with a rooftop. ##### Eduardo Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Xavier May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort TThe staff and the area were exceptional, with excellent restaurants conveniently located right outside your door. Throughout my entire stay, I felt completely secure in this wonderful neighborhood. It truly is a remarkable area and hotel. ##### Xavier Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Mark Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We were there for a medical visit. Stayed 4 nights. The hotel was wonderful. Nice neighborhood. Very helpful staff. Positive energy vibe. Enjoyed the breakfast menu very much. Highly recommended. ##### Mark Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Erick Apr 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had an amazing time at the hotel. Room was amazing, staff was amazing, food was amazing and the location is unbeatable, what else is there to say? Thanks to all at the front desk, restaurant and management. We'll be back ##### Erick Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Shaanan Jun 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was really nice especially Angel, the rooftop has really good food and the rooms are nice and clean. Overall 10 out of 10 ##### Shaanan Stayed 5 nights in May 2024 ### 10/10 Excellent #### JACQUELIN May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first time staying at this hotel. First impressions were it's beautiful, the rooms were very clean and comfortable! The staff was very welcoming and helpful! The whole stay was fantastic. It's within walking distance of shops and restaurants, so centrally located! Can't recommend this hotel enough! Definitely will be back. ##### JACQUELIN Stayed 1 night in Apr 2024 ### 8/10 Good #### Jaclyn Mar 14, 2025 Liked: Cleanliness, staff & service, amenities Service was excellent and best location in Mexico City. However, the room wasn’t great. Poor water pressure in the shower, very dark bathroom lighting for makeup. Frustratingly, the “balcony/terrace” opened to the inside of the hotel and offered no fresh air. Also, the DJ spinning on the roof made our room shake and kept my 4 year old up until 10pm. ##### Jaclyn Stayed 4 nights in Mar 2025 ### 8/10 Good #### Isabelle Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The rooms and amenities were great and modern. Good hotel for traveling with friends or a group. Angel the concierge was excellent and arranged a great city tour, he even inquired after our tour to ensure it was to our liking. The service was not up to par for a 5 star hotel and inconsistent, I stayed 3 nights and only received the turn down service one night and had to ask to receive renewed in room products. ##### Isabelle Stayed 4 nights in Jul 2024 ### 8/10 Good #### Rolando Jun 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities My thoughts after staying 4 nights at this brand-new boutique hotel located in the heart of Polanco, Mexico City Positives: Cleanliness and Design: The hotel is spotless and well-designed. It's obviously new so that has a major role in the cleanliness. Friendly Staff: The staff are welcoming and very accommodating. Negatives: Lack of Common Areas: One significant drawback is the absence of a proper common area. There is no lobby to relax, have a drink, chat, or work on your laptop. The small 8' x 18' reception area, which includes only a desk and two elevators, is insufficient for a hotel of this caliber. Oversized Restaurant: The hotel features a large restaurant that feels out of proportion for the space available. This restaurant, which occupies the entrance area, lacks the inviting atmosphere necessary to attract guests from the street. A covered area at the back of the hotel would have been a more suitable location for the restaurant, leaving the front area to serve as a welcoming lobby. Overall: While the hotel excels in cleanliness, design, and staff friendliness, the lack of a welcoming common area is a significant drawback. A more inviting lobby space would greatly enhance the guest experience and attract more visitors. As it stands, the empty restaurant at the entrance detracts from the hotel's appeal. I wouldn't stay here again unless these issues are addressed. ##### Rolando Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Jessica Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great boutique hotel in the most perfect location in Polanco ##### Jessica Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Krystal Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! ##### Krystal Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Roberto Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel at the heart of Polanco ##### Roberto Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### william Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### william Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Armando Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've stayed in several Kimpton properties so I was delighted to see one in CDMX! Did not disappoint. Especially the staff at check in, wait staff, bartenders, and Elizabeth the morning manager. Seriously, one can get spoiled in Mexico, but your crew went above and beyond. ##### Armando Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Eduardo Elias May 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Maintain all bulb working in the room ##### Eduardo Elias Stayed 1 night in May 2024 ### 10/10 Excellent #### Rodrigo Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice place but don’t lose the hotel umbrella! Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable. ##### Rodrigo Stayed 5 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [izZzleep Aeropuerto Terminal 1](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-1.h18986401.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Le Méridien Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Le-Meridien-Mexico-City.h5509248.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Brick Hotel - Small Luxury Hotels of the World](https://www.expedia.ca/Mexico-City-Hotels-Brick-Hotel.h3374393.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)