Title: Ignacia Guest House - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ignacia Guest House Travelers enjoy panoramic views from the rooftop terrace while helpful staff provide tour assistance and concierge services for exploring Mexico City ![Standard Room (Verde)](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/c96dfe44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/51291bbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/8a2b2c8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/dad833d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![42-inch flat-screen TV with cable channels, Smart TV, Netflix](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/a25e3e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ignacia Guest House in central Mexico City offers a peaceful retreat with breakfast service and a quiet garden. Guests can use WiFi to plan local adventures, then return to browse the library or use the convenient laundry facilities. 9.8 Exceptional ## Popular amenities - - Housekeeping - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17809084&PinnedHotelID=17809084&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Master Suite](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/f7f60392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![Standard Room (Amarilla)](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/e421ef1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Suite (Amarilla) ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 1 Queen Bed ![Standard Room (Verde)](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/c96dfe44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Verde) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Room (Azul)](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/5f352d02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Azul) ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Junior Room (Rosa)](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/7dd18f01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Rosa) 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/73df2b9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terraza 1 ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/64554068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terraza 2 ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 1 King Bed ![Balcon 1](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/92fb70a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcon 1 ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 2 Queen Beds ![Balcon 2](https://images.trvl-media.com/lodging/18000000/17810000/17809100/17809084/988f2b73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcon 2 ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/105000000/104450000/104441700/104441668/c26997fa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Aristoteles Polanco Polanco - Kitchen - Washer - Free WiFi - Air conditioning 9.0 Wonderful 90 reviews CA $146 CA $177 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Luxury-Apartments-Aristoteles.h104441668.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=907cbc55-94c7-47b8-a158-79ad64d62847&top_cur=CAD) Ad ![The Royalty Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76680000/76670800/76670724/64390142_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Campos Elíseos by ULIV Polanco - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Ignacia-Guest-House.h17809084.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Ignacia-Guest-House.h17809084.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.41317%2C-99.15985&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dqcEm1-9vns9xn1f8upg-Lnn5pQ=) Mexico City #### What's nearby - Angel of Independence Monument - 2 min drive - 1.9 km - Paseo de la Reforma - 2 min drive - 1.9 km - U.S. Embassy - 3 min drive - 2.3 km - World Trade Center Mexico City - 3 min drive - 3.1 km - Zócalo - 5 min drive - 4.9 km #### Getting around - General Hospital Station - 9 min walk - Mexico City Buenavista Station - 16 min drive - Benito Juarez International Airport (MEX) - 23 min drive #### Restaurants - ‪El Remolkito del Sirloin Roma - ‬2 min walk - ‪Las Costillas De San Luis - ‬2 min walk - ‪Romaquil - ‬2 min walk - ‪Mux - ‬1 min walk - ‪Casa Benell - ‬2 min walk ## About this property ### Ignacia Guest House Hotel near Paseo de la Reforma Take advantage of free full breakfast, a rooftop terrace, and a garden at Ignacia Guest House. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities. You'll also enjoy perks such as: - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and outdoor furniture - Smoke-free premises and concierge services - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. More amenities include: - Designer toiletries, showers, and hair dryers - 42-inch flat-screen TVs with Netflix and premium channels - Balconies or patios, daily housekeeping, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/17000000/16520000/16516600/16516505/128781db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nima Local House Hotel & Spa Roma Norte - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 92 reviews CA $758 CA $905 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16516505&PinnedHotelID=16516505&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1152000/1151990/c8c883c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa df, Mexico City, a Member of Design Hotels Roma Norte - Breakfast included - Spa - Pet-friendly - Free WiFi 8.0 Very good 411 reviews CA $561 CA $671 total includes taxes & fees Oct 17 - 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Soundproof rooms 9.0 Wonderful 208 reviews CA $96 CA $115 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=102716841&PinnedHotelID=102716841&HadPinnedHotel=true®ionId=-1&adults=2) ![Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Terrace/patio](https://images.trvl-media.com/lodging/76000000/75280000/75272600/75272566/5e1a8279.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cleo Boutique Stays by Viadora La Condesa - Pet-friendly - Free WiFi - Air conditioning - Gym 10 Exceptional 141 reviews CA $259 CA $312 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=75272566&PinnedHotelID=75272566&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Free full breakfast available 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends ### Things to do - Library ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - No elevator ### More - 3 floors - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - iPod dock - MP3 dock - Netflix ### Food and drink - Espresso maker - Free bottled water - Restaurant dining guides ### More - Air conditioning - Individual decor - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 9:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; All guests older than 12 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Children 12 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms Alcohol is not permitted at this property ### Property is also known as Ignacia Guest House Guesthouse Mexico City Ignacia Guest House Guesthouse Ignacia Guest House Mexico City Ignacia House house Ignacia Guest House Hotel Ignacia Guest House Mexico City Ignacia Guest House Hotel Mexico City Ignacia Guest House Near National Medical Center (Siglo XXI) ## Frequently asked questions ### Is Ignacia Guest House pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Ignacia Guest House? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Ignacia Guest House on Oct 20, 2025 start from CA $339.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-Ignacia-Guest-House.h17809084.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Ignacia Guest House? > Ignacia Guest House doesn't offer parking. ### What time is check-in at Ignacia Guest House? > Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available. ### What time is check-out at Ignacia Guest House? > Check-out is at noon. ### Does Ignacia Guest House provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies. ### Where is Ignacia Guest House located? > Located in Roma Norte, this hotel is within 1 mi (2 km) of National Medical Center (Siglo XXI) and U.S. Embassy. Angel of Independence Monument and Paseo de la Reforma are also within 2 mi (3 km). General Hospital Station is 9 minutes by foot and Medical Center Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ignacia Guest House Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Location ### 10 Staff & service ### 9.4 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 76 8 - Good 5 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### atsu Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the property was so charming, in the perfect location in Roma. We loved everything about Ignacia Hotel!! ##### atsu Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lorri Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very lovely and unique boutique hotel. Breakfast served daily was amazing and very nice happy hour in garden in afternoon. Very kind and helpful staff. ##### Lorri Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### atsu Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We LOVED everything about Ignacia Guest House. We wanted to try other area and moved to another hotel in Polanco as planned but we loved Ignacia so much that we cancelled the last night in Polanco and came back to Ignacia. The location in ROMA as excellent with so many cute shops and restaurants around. The service, the ambiance, and the breakfast was excellent! Highly recommend this hotel. ##### atsu Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Barbara May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful and comfortable - staff very friendly and attentive to our needs ##### Barbara Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Jill Oct 22, 2023 Liked: Cleanliness, property conditions & facilities, communication Brilliant place to stay in vibrant Mexico City. ##### Jill Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Julia Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful oasis in Roma Beautiful oasis in the middle of Roma. Kind staff, excellent breakfast, room was clean and very comfortable. Highly recommend! ##### Julia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Anuroop May 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really beautifully designed boutique guest house. Comfortable rooms, delicious breakfast and friendly staff. The only down side was actually how amazing the ceramics on display were, so we ended up searching to find & buy similar wonderful pieces! ##### Anuroop Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Maxim Feb 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a Boutique Hotel experience. Loved it. Would recommend if you’re looking for a very nice and quiet stay. Close to very good restaurants. ##### Maxim Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Rudy Oct 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful boutique hotel in Roma Norte. On the most quaint street. Tons of delicious restaurants and bars. Highly recommend! Ask for the balcony suite - absolutely perfect. ##### Rudy ### 8/10 Good #### Jenny May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I booked this hotel because of the decor ( and good reviews ). I wanted to stay in the pink room! Whilst the hotel was beautifully decorated, the pink room was rather small and hard to move around in. It had a small balcony that helped. Lovely bed and sheets and quiet at night. The breakfast was amazing, delicious and sociable in a small dining area. Oddly strict rule that would charge $500 if you brought in your own alcohol! There is an honesty bar in the hotel lounge but my husband didn't realize ( no indication ) that there were beers in the kitchen area. The street in Roma is not as pretty as streets in Condesa but it was near bars and restaurants and easy to get dropped off in Ubers. ##### Jenny Stayed 1 night in May 2025 ### 10/10 Excellent #### camila Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing in every way. Such a charming property, friendly team, delicious breakfast!! Highly recommend and will be coming back! Only comment is that the room shades are not that dark so it is quite bright in the mornings. ##### camila Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Sarah Oct 30, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a lovely stay. Staff spoke great English and was very helpful with recommendations and suggestions on how to get around. The room was comfortable, clean, and had everything we needed. There was a beautiful courtyard garden in the center where we spent time having breakfast outside and cocktails in the afternoon. I would absolutely recommend this hotel and come back in the future! ##### Sarah Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Soohaeng Jun 5, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The breakfast made by the cooking team of Ignacia was the best of the best. Everyone was kind and attentive. We were happy throughout our stay. Thank you very much. ##### Soohaeng Stayed 7 nights in May 2023 ### 10/10 Excellent #### Ricardo Jul 10, 2022 Liked: Amenities, property conditions & facilities, communication Beautiful! ##### Ricardo Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Austin Oct 31, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Stayed in YELLOW room, 5 days. Delicious breakfast included, stocked refrigerator 24/7 for drinks, large shower, walking distance to many great restaurants, WONDERFUL front desk assistance (shout out to Magda). Only complaint is the less than stellar wifi in room. ##### Austin Stayed 4 nights in Oct 2022 ### 8/10 Good #### Roberta May 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The property is lovely, the staff was wonderful. My only complaint is that the room was listed as a suite but it was VERY small by any standards. In my experience a suite usually has a sitting area but this suite was pretty much all bed. Luckily, the outside area was very nice ##### Roberta Stayed 5 nights in May 2023 ### 8/10 Good #### Louis Jun 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication After a day of traveling, I was just interested in getting to my room for a bit of chill. The pleasantries aside, we got down to exchanging passports and CC card info. It's never pleasant to learn that an unexpected "service charge" is being added to the bill. When I asked why Expedia did not include this charge in the original quote, I was told to contact Expedia. We reserved and expected a King bed, but ended up with Queen. We asked about the discrepancy and expected an adjustment to the bill, but were once again given the same response - take it up with Expedia. I fully intend to follow up with Expedia, but small things like this just left me feeling a little blah. Overall, not a bad property - just not sure I would stay there again in future visits to Mexico City. ##### Louis Stayed 1 night in Jun 2023 ### 6/10 Okay #### Verified traveller Aug 3, 2023 Liked: Cleanliness #### Beautiful but slightly disappointed I really hesitated to write this review because I have been dreaming about staying at this hotel for years and had such enthusiasm for it/ high hopes based on other people’s reviews. Nobody helped me with my bags management was unfriendly For the price you pay here the room I stayed in is not what I expected. They do not translate i the same as in the photos on their website. That being said, the overall exterior and design of the hotel is very unique and beautiful. The location is excellent. Bummer that everything else wasn’t up to the standards. I was expecting a certain level of hospitality based on the articles written about this hotel and other reviews but I was disappointed in the level of service, warmth, and friendliness. I do understand that no hotel or person is perfect and everyone is doing their best. However, charging the price they do, the service should be excellent and the manager should go out of their way to be warm, helpful and kind. ##### Verified traveller Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Brooke Aug 10, 2025 ##### Brooke Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sydney May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We LOVED our time at this hotel. Amazing staff, clean rooms, peaceful, and quiet. You are missing out if you don’t stay here during your time in Mexico City. ##### Sydney Stayed 3 nights in May 2025 ### 10/10 Excellent #### Emma Feb 23, 2025 ##### Emma Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Nicole Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Nicole Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Amanda Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Amanda Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Caragh Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Caragh Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Jacob Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jacob Stayed 4 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Marquis Reforma Hotel Spa](https://www.expedia.ca/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)