[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Hotel Puerta Roja Reforma Apartments with kitchens, a short walk to Paseo de la Reforma ![Elite Apartment | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/2a56e617.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Elite Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/bd2cfced.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Apartment | Living area](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/813d5982.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Loft | Private kitchen](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/d229d4ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Apartment | Living area](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/f9a6db56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Angel of Independence Monument and Monument to the Revolution, Hotel Puerta Roja Reforma provides amenities like laundry facilities. Guests can connect to free in-room WiFi. 8.0 Very good ## Popular amenities - Washer - Pet-friendly - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101732265&PinnedHotelID=101732265&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![Exclusive Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/0c9f9fb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Large Twin Futon ![Design Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/9491054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Comfort Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/ada63411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Standard Loft](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/7df4562c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Loft ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom 2 bathrooms - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Elite Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/46862249.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Twin Bed and 1 Queen Sofa Bed ![Luxury Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/ebdbac1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Large Twin Futon ![Business Apartment](https://images.trvl-media.com/lodging/102000000/101740000/101732300/101732265/9aefbeb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Apartment ### Highlights Deck/patio Kitchen Full-sized refrigerator/freezer TV Washing machine Blackout drapes/curtains Separate bedroom Private bathroom - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 King Bed and 1 Large Twin Futon ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/115000000/114160000/114153800/114153761/36907b38_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Pulse Roma - 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Kitchen - Free WiFi - Air conditioning - Spa 9.0 Wonderful 130 reviews CA $163 CA $196 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Luxury-Apartments-E-Allan-Poe.h104375221.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=0e1d4873-bd8e-4cc6-a220-b51aac174f92&top_cur=CAD) Ad ![The Royalty Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76680000/76670800/76670724/64390142_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Campos Elíseos by ULIV Polanco - Breakfast included - Spa - Free WiFi - Bar 9.4 Exceptional 593 reviews CA $308 CA $367 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Mexico-City-Hotels-Utopic-By-Uliv.h76670724.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=0e1d4873-bd8e-4cc6-a220-b51aac174f92&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76970000/76961100/76961010/056d5468_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Apartments Polanco Miguel Hidalgo - 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Kitchen - Pet-friendly - Free WiFi - Laundry 9.4 Exceptional 233 reviews CA $185 CA $221 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Mexico-City-Hotels-Casai-Polanco-Antara.h76268962.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=0e1d4873-bd8e-4cc6-a220-b51aac174f92&top_cur=CAD) Ad ![3 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42008/w4000h2663x0y0-962a0814_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Mexico City Polanco Polanco - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews CA $799 CA $954 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=0e1d4873-bd8e-4cc6-a220-b51aac174f92&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Puerta-Roja-Reforma.h101732265.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Puerta-Roja-Reforma.h101732265.Hotel-Information) ## About the area Reforma, a neighborhood in Mexico City, is home to Hotel Puerta Roja Reforma . Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) [View more Apartments in Mexico City](https://www.expedia.ca/Mexico-City-Apartments.d178285-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42956%2C-99.16525&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yybv1EX3j3vRVPlOYzVFsXNU8MU=) 17 Río Papaloapan Cuauhtémoc, Mexico City, CDMX, 06500 ### What's nearby - Paseo de la Reforma - 3 min walk - 0.3 km - U.S. Embassy - 3 min walk - 0.3 km - Reforma 222 - 5 min walk - 0.5 km - Angel of Independence Monument - 7 min walk - 0.6 km - Monument to the Revolution - 19 min walk - 1.6 km ### Getting around - Mexico City Buenavista Station - 4 min drive - Insurgentes Station - 13 min walk - Benito Juarez International Airport (MEX) - 30 min drive ### Restaurants - ‪Balboa Pizzeria - ‬1 min walk - ‪KOKU - ‬2 min walk - ‪Taquería Gabriel - ‬1 min walk - ‪Les Moustaches - ‬1 min walk - ‪El Ronquillo - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Hotel Puerta Roja Reforma Apartments with kitchens, a short walk to Paseo de la Reforma Concierge services and laundry facilities are available at this smoke-free apartment building. Each apartment features a washing machine and a kitchen with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like 2 bathrooms and an electric kettle, and other amenities include free WiFi and a TV. Hotel Puerta Roja Reforma offers 2 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. ## Similar properties ![Business centre](https://images.trvl-media.com/lodging/84000000/83930000/83928400/83928395/d554cd26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Treasure Place Downtown Mexico City - Breakfast included - Kitchen - Parking included - Free WiFi 8.8 Excellent 687 reviews CA $41 CA $50 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=83928395&PinnedHotelID=83928395&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily full breakfast (MXN 170 per person)](https://images.trvl-media.com/lodging/1000000/850000/849000/848922/e5b5e3a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bristol Hotel Reforma - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,424 reviews CA $77 CA $92 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=848922&PinnedHotelID=848922&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/46200/46188/8fca3388.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel PF Reforma - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,108 reviews CA $122 CA $146 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=46188&PinnedHotelID=46188&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/107000000/106650000/106648700/106648604/e2ec5c7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Chapultepec by Kukun Reforma - Kitchen - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 89 reviews CA $93 CA $154 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=106648604&PinnedHotelID=106648604&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13100/13056/a34deedd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Angel Reforma Reforma - Free WiFi - Breakfast available - Business services - 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Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=859850&PinnedHotelID=859850&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/530000/529900/529817/13d49472.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Del Angel Reforma - Kitchen - Free WiFi - Air conditioning - Laundry 8.2 Very good 1,072 reviews CA $73 CA $87 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=529817&PinnedHotelID=529817&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Apartment, Patio | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101960000/101951200/101951193/43e90236.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capitalia Nuevo Polanco Miguel Hidalgo - Kitchen - Washer - Pet-friendly - Free WiFi 9.2 Wonderful 31 reviews CA $81 CA $112 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=101951193&PinnedHotelID=101951193&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/890000/881700/881647/6dc3d7e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exe Suites San Marino Hotel Reforma - Free WiFi - Restaurant - Air conditioning - Gym 7.4 Good 1,011 reviews CA $74 CA $88 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=881647&PinnedHotelID=881647&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Onsite parking available only on request ### Kitchen - Blender - Electric kettle - Full-sized refrigerator/freezer - Griddle - Microwave - Oven ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 2 private bathrooms - Hair dryer - Towels provided ### Entertainment - TV ### Outdoor areas - Deck/patio ### Laundry - Laundry detergent - Laundry facilities - Washing machine ### Pets - Pet friendly - Welcoming cats and dogs only - Fee: MXN 1,000 per pet per week - Deposit: MXN 5,000 per stay - One-time cleaning fee: MXN 1,000 ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Blackout drapes - Concierge services - Iron/ironing board - Luggage storage - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 2 units ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets allowed for an extra charge of MXN 1000 per pet, per week, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 5000 per stay Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for MXN 250.0 per night ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 5000 per stay - Pet fee: MXN 1000 per pet, per week plus MXN 1000 one-time cleaning fee - Crib (infant bed) fee: MXN 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Hotel Puerta Roja Reforma Puerta Roja Reforma Apartment Hotel Puerta Roja Reforma Apartment Hotel Puerta Roja Reforma Mexico City Hotel Puerta Roja Reforma Apartment Mexico City ## Frequently asked questions ### Is Hotel Puerta Roja Reforma pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 5000 per stay and a fee of MXN 1000 per pet, per week. A cleaning fee of MXN 1000 also applies. ### How much does it cost to stay at Hotel Puerta Roja Reforma ? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta Roja Reforma on Oct 16, 2025 start from CA $53.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Puerta-Roja-Reforma.h101732265.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Puerta Roja Reforma ? > Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Puerta Roja Reforma ? > Check-out is at 10:00 AM. ### Where is Hotel Puerta Roja Reforma located? > Located in Reforma, this apartment building is within a 5-minute walk of U.S. Embassy and Paseo de la Reforma. Angel of Independence Monument and Monument to the Revolution are also within 1 mi (2 km). Insurgentes Station is 13 minutes by foot and Sevilla Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Puerta Roja Reforma Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 10 6 - Okay 3 4 - Poor 2 2 - Terrible 3 ### 7.8/10 Cleanliness ### 7.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Robert Jun 21, 2025 Liked: Cleanliness, room comfort, communication Good location! Good place to stay! ##### Robert Stayed 1 night in Jun 2025 ### 8/10 Good #### Josue Aug 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our stay was fine, i just want to clarify this is not a hotel is an apartment. ##### Josue Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### john Aug 27, 2025 Liked: Cleanliness, property conditions & facilities, communication Great time for us. Second time in the same room. Hot water can be temperamental. Construction can be noisy if you try to sleep late. ##### john Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Leticia Apr 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was fine. The only thing I would have liked more of is more warm water when showering. ##### Leticia Stayed 5 nights in Mar 2025 ### 6/10 Okay #### LOUISAR Mar 23, 2025 #### Water Interruption Location was excellent.However there are other issues that need to be addressed. The light in the master bedroom is flickering. We had water interruptions on the last night and did nit have water until the Saturday morning . We went to the airport without being able to shower or do routine care. It was disgusting as the toilet cannot be flushed. We called the number listed but it goes to voicemail. Honestly, we felt that the last night should be credited back to us. ##### LOUISAR Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### john Jan 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a great place for 2 adult children and me. The staff is remote and were fine. The onsite person was nice and took care of us. Two learnings: 1) the on-demand hot water took some finagling to make it work to enable hot showers. 2) Check-out is way too early ...10:00. This was not good for our afternoon flight as we have to deal with luggage, laptops, etc. Nobody is consistently around the hotel to be able to "stash" our luggage safely so we could enjoy the morning in the neighborhood (which is fantastic). Extending the room for 2 hours started at 50 USD/hour which was a lot more than our nightly rate. ##### john Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Rene Jun 22, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Hotel Puerta Reforma has a lot of potential, but sadly, it's clear the property has been neglected by its owner or management. There is no lobby, and the only person on-site is Victor, a kind and hardworking maintenance worker who was doing everything he could—but with no support from above. The decor was modern and tasteful, and the apartment had everything we needed. For a family of five, having 2.5 bathrooms was a huge plus. Unfortunately, those positives were overshadowed by major issues. Our bedroom ceiling began to leak from two corners, and no one from management could be reached. I spent nearly three hours on virtual chat with Expedia, and finally got a live agent, but by then we were exhausted and frustrated. Eventually, Victor was able to reach the manager, who offered to move us into another unit that also had a leak—but claimed it was "not as bad." They couldn’t understand why we didn’t want to stay in a second flooded apartment. We were finally able to be relocated to another hotel. The communication from property management was the worst I’ve ever experienced. I would not recommend staying here even on my worst enemy. ![](https://a.travel-assets.com/ugc/hotel-reviews/00642ee2-32ca-45cb-a4b7-76b2cb3588f1-1750615877279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1fa493d4-ff7f-43a3-88a6-598e214b03ac-1750615876115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d05d513-7f7e-445e-97d8-be4af8aac9d4-1750615876277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b4a0641-b932-4be2-a4e9-29feb24ad510-1750615877384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rene Stayed 6 nights in Jun 2025 ### 4/10 Poor #### Laura Sep 19, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication The communication with the host was slow. I paid way too much money for cleaning fees when nobody showed up no even once during our stay.. we didn't got cleaning towels every day no even upon request. How can hotel operate without this basic services. I love the location.. cute hotel .. but if you are charging extra for cleaning ( which i found it ridiculous) i would expect the basic hotel cleaning services. More so when the guest where my parents with parkinson disability.. and my siniors mother n aunt. With also mention that the bedrooms where leaking over the bed and after they called for assistance nobody showed up to fixe it. How is this possible???!! I need not just my cleaning fee back but also a real compensation.. i have pictures and WhatsApp text communications. As evidence . ##### Laura Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Adriana Oct 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Había de todo cerca y todo muy ameno, el señor que está en la propiedad muy amable en todo momento ##### Adriana Stayed 5 nights in Oct 2025 ### 8/10 Good #### Maria Oct 2, 2025 Liked: Communication Están construyendo al lado y es demasiado ruido no puedes descansar ##### Maria Stayed 5 nights in Sep 2025 ### 8/10 Good #### FRANCISCO Aug 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Su estilo es unico ##### FRANCISCO Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Julio Aug 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena opción ##### Julio Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Gloria Aug 1, 2025 ##### Gloria Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ramon Jul 15, 2025 Liked: Cleanliness, room comfort, communication ##### ramon Stayed 1 night in Jul 2025 ### 8/10 Good #### Emilia Jul 12, 2025 Liked: Cleanliness, property conditions & facilities, communication Muchos mosquitos (zancudos) ventilador muy frágil que debías poner la maleta iniciaba a avanzar me aloje con 1 niño de 12 años y la segunda cama está en alto colgada de alambres de acero sin embargo peligroso para el u otra persona éramos 2 mujeres 1 niño y bueno siempre el alojarte fuera de tu casa es desoroentarte tantito a tu esoacio ##### Emilia Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Maria Jun 21, 2025 Liked: Cleanliness, amenities, communication El concepto es muy bueno, y el edificio y los departamentos muy bonitos y de muy buen tamaño, y la ubicación es excelente. Desafortunadamente hubo un par de detalles por las cuales no puedo calificar mejor, y que pienso son cosas muy fáciles de resolver. La ropa de cama y las toallas estaban excesivamente maltratadas, la sobrecama rasgada en varias secciones, al igual que las sábanas. Las almohadas estaban extremadamente usadas o viejas, ya casi sin relleno. Las toallas estaban muy manchadas, y dos incluso rotas. Solamente porque se notaba que estaban muy limpias fue que no pedimos cambio y decidimos usar todo tal cual como estaba. El tapete del baño daba muy mala impresión, ya que estaba manchado por cloro. En uno de los cuartos había una gotera que se veía que ya tenía tiempo, ya que caía el agua sobre un buró que estaba visiblemente maltratado por el agua, y en esa esquina, la pared tenía un cultivo de moho impresionante por la humedad de esa gotera. Ese mismo cuarto tiene un baño muy pequeño, y la pared tenía mucho moho también, se entiende por lo pequeño y encerrado, pero creo que ese moho en la pared se puede lavar y cubrir con una mano de pintura. El segundo día había varias goteras por la lluvia y de inmediato respondieron y arreglaron el problema al siguiente día. Mi sugerencia para esta propiedad es que inviertan en ropa de cama y baño, y en dar mantenimiento continuo a lo que pueda dañar la humedad. ![Fachada](https://a.travel-assets.com/ugc/hotel-reviews/be68201b-a88b-4223-9f87-9cf83cf5fe98-1750479290523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sobrecama rasgada](https://a.travel-assets.com/ugc/hotel-reviews/efc0fbae-7f3c-40a5-a2c0-cf20b1850c83-1750479747720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fundas de almohadas rotas, almohadas aplastadas, viejas y casi sin relleno.](https://a.travel-assets.com/ugc/hotel-reviews/a6a66cfc-e911-4688-bac2-049d379016e2-1750479751708.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Humedad en paredes (recámara)](https://a.travel-assets.com/ugc/hotel-reviews/a2ecaa09-a8fd-41b3-ad90-bd86ff7b0f47-1750479746050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Ricky Jun 18, 2025 Liked: Cleanliness, property conditions & facilities Todo accesible y de buena zona de ubicación segura. ##### Ricky Stayed 3 nights in Jun 2025 ### 8/10 Good #### Enrique Jun 18, 2025 Liked: Room comfort ##### Enrique Stayed 3 nights in Jun 2025 ### 8/10 Good #### Ivan Israel May 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication bonito el lugar, la zona muy comoda, ##### Ivan Israel Stayed 1 night in May 2025 ### 8/10 Good #### Juan Jose May 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities La ubicación está excelente. Hay acceso a estacionamiento pero es con cargo adicional. Se debería mencionar en la página. Hace falta un poco de control con los vecinos. El último día de nuestra estancia llegaron vecinos bien ambientados a las 3 am a seguirle. Solo pude dormir con audifonos. ##### Juan Jose Stayed 2 nights in May 2025 ### 8/10 Good #### Rafael Apr 7, 2025 Liked: Cleanliness, communication #### Muy bueno, pero espacio limitado. Tomen en cuenta que aun cuando se llama Hotel, esperamos una recepción, personal de limpieza y ciertas otras cosas, aqui es entrada autonoma y nadie registra tu check in ni check out, no es malo ni negativo pero te crea una falsa realidad. El lugar esta muy bien ubicado, a pocos metros de principales lugares de CDMX, el lugar está muy limpio y bien mantenido. El loft que nos tocó es un mono ambiente con una genialidad de distribución pero muy pequeño, la cama principal es como una gaveta (muy genial) pero al sacarla uno tiene que mover una mesa que sirve de centro y el unico lugar donde ponerla es justo frente a la puerta de entrada, por lo que bloquea el acceso. La segunda cama es una individual que queda en el techo con acceso a través de una escalera, esa cama resulta limitante si la persona que la va a usar es un adulto mayor o si es un niño muy pequeño, si eres muy alto tampoco es recomendable porque te darias con el techo. Si colocas la escalera tambien limitas el acceso a la puerta principal por lo que si ocurre alguna emergencia estas bloqueando el acceso a la salida. El loft esta muy bien equipado, la cocina, utensilios, toallas, refri pequeño y todo para la estancia. El otro punto es que si bien esta excelentemente ubicado, la habitacion da justo a la calle, por lo que los ruidos del exterior se escuchan en vivo dentro de la habitación. Para ir en pareja en corta estancia esta recomendable. ##### Rafael Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### viky Mar 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication UN LUGAR MUY SEGURO PARA HOSPEDARSE ##### viky Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Andrea Mar 13, 2025 Liked: Cleanliness, property conditions & facilities, communication Nuestra estancia fue corta y todo fue excelente desde la llegada hasta la salida sin duda volveríamos al lugar ##### Andrea Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Elodia Margarita Feb 28, 2025 ##### Elodia Margarita Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Rodolfo Feb 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Hay un edifico en construcción justo al lado de esta propiedad. Así que el ruido de construcción empieza a las 6:55 am.. y no puedes ni hacer llamadas dentro del departamento por el ruido. Durante mi estancia - hubo algún bar (o fiesta?) con música y gente gritando hasta 3am. Cancele mi estancia aquí; antes de lo estimado. ##### Rodolfo Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Alteza Polanco](https://www.expedia.ca/Mexico-City-Hotels-Alteza-Polanco.h9599422.Hotel-Information) > > [Casa Decu](https://www.expedia.ca/Mexico-City-Hotels-Casa-Decu.h20378447.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > > [City Centro by Marriott Ciudad De México](https://www.expedia.ca/Mexico-City-Hotels-City-Centro-Ciudad-De-Mexico.h17613855.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Holiday Inn Express Mexico Aeropuerto by IHG](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Aeropuerto.h15468820.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Brick Hotel - Small Luxury Hotels of the World](https://www.expedia.ca/Mexico-City-Hotels-Brick-Hotel.h3374393.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [izZzleep Aeropuerto Terminal 1](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-1.h18986401.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) ### Flights > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides)