Title: Four Points by Sheraton Mexico City, Colonia Roma - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Mexico City, Colonia Roma Art Deco hotel with free valet parking and a fitness center ![Lobby](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/41eba5df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 King Bed, City View | Lounge](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/3c2f472a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/9fdcd661.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/9cd9a1a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, City View](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/1edf67b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Mexico City welcomes guests to vibrant Colonia Roma with thoughtful amenities. Enjoy on-site shopping, a cozy coffee shop, dry cleaning services, and relaxing in the garden or by the lobby fireplace. Guests praise the excellent location. 8.8 Excellent ## Popular amenities - - Room service - Bar - Breakfast available - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1486290&PinnedHotelID=1486290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/2d9c0c0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 9.6 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Pillow menu Down duvet Select Comfort bed - 301 sq ft - City view - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds, City View](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/2ca6848d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, City View 9.0 Wonderful 23 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Pillow menu Down duvet Select Comfort bed - 301 sq ft - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed, City View](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/8bbf2ed2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Pillow menu Down duvet Select Comfort bed - City view - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed with Sofa bed, City View](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/6dee09c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed with Sofa bed, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Room, 1 King Bed (No View)](https://images.trvl-media.com/lodging/2000000/1490000/1486300/1486290/12a68daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (No View) 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Pillow menu Down duvet Select Comfort bed - Sleeps 2 - 1 King Bed ## You may also like Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55370000/55363600/55363526/fde8a577_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galeria Plaza San Jeronimo Magdalena Contreras - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews CA $158 CA $189 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-San-Jeronimo.h55363526.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ffc14499-f8b2-44c7-b294-fcc23ad832bf&top_cur=CAD) Ad ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/f8c2e526.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mexico City Toreo Naucalpan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 509 reviews CA $115 CA $138 total includes taxes & fees Nov 30 - 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Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 895 reviews CA $548 CA $655 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ffc14499-f8b2-44c7-b294-fcc23ad832bf&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Four-Points-By-Sheraton-Mexico-City.h1486290.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Four-Points-By-Sheraton-Mexico-City.h1486290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.41881%2C-99.15655&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1kDLsO6BK14MoGROEkZvGYbSnlk=) Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700 #### What's nearby - Paseo de la Reforma - 17 min walk - 1.5 km - Angel of Independence Monument - 5 min drive - 1.5 km - U.S. Embassy - 6 min drive - 1.5 km - Palacio de Bellas Artes - 10 min drive - 3.1 km - Zócalo - 12 min drive - 3.8 km #### Getting around - Mexico City Buenavista Station - 6 min drive - Nine Heroes Station - 10 min walk - Benito Juarez International Airport (MEX) - 22 min drive #### Restaurants - ‪Churrería El Moro - ‬1 min walk - ‪Los Bisquets Bisquets Obregón - ‬1 min walk - ‪La Docena - ‬1 min walk - ‪Four Points by Sheraton - ‬1 min walk - ‪El Palenquito - ‬2 min walk ## About this property ### Four Points by Sheraton Mexico City, Colonia Roma Hotel near Paseo de la Reforma Angel of Independence Monument is located near Four Points by Sheraton Mexico City, Colonia Roma, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - Wedding services, meeting rooms, and a 24-hour front desk - Guest reviews speak highly of the location Room features All 90 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Select Comfort beds, and down comforters - Bathrooms with showers and free toiletries - 55-inch LCD TVs with Netflix, streaming services, and premium channels - Recycling, coffee/tea makers, and heating ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/111000000/110130000/110122500/110122446/54f1273a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Mexico City Roma Norte - Kitchen - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 839 reviews CA $126 CA $151 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=110122446&PinnedHotelID=110122446&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/800000/795200/795177/12fac828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Stanza Roma Norte - 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Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=111921358&PinnedHotelID=111921358&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9070000/9061700/9061610/12c19126.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marbella Roma Norte - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,016 reviews CA $95 CA $113 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9061610&PinnedHotelID=9061610&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/590000/582800/582712/688be84a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galeria Plaza Reforma Reforma - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 3,141 reviews CA $151 CA $180 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=582712&PinnedHotelID=582712&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/8200/8165/8b869a3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Geneve Ciudad de México Reforma - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,701 reviews CA $170 CA $203 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=8165&PinnedHotelID=8165&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Gym - Shopping ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Conference center (4,575 square feet of space) - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Lever door handles - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 7 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 2006 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LCD TV with premium cable channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Electrical adapters - Heating - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 3000.00 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 371.60 for adults and MXN 185.80 for children - Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3) - Pet fee: MXN 3000.00 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Four Points Sheraton Colonia Four Points Sheraton Colonia Hotel Four Points Sheraton Colonia Hotel Mexico City Roma Four Points Sheraton Mexico City Colonia Roma Four Points Sheraton Mexico City Colonia Roma Hotel Four Points by Sheraton Mexico City Colonia Roma Four Points Sheraton Mexico C Four Points by Sheraton Mexico City Colonia Roma Four Points by Sheraton Mexico City, Colonia Roma Hotel Four Points by Sheraton Mexico City, Colonia Roma Mexico City ## Frequently asked questions ### Is Four Points by Sheraton Mexico City, Colonia Roma pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Four Points by Sheraton Mexico City, Colonia Roma? > As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Mexico City, Colonia Roma on Dec 6, 2025 start from CA $246.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-Four-Points-By-Sheraton-Mexico-City.h1486290.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Four Points by Sheraton Mexico City, Colonia Roma? > Self parking and valet parking are free at this property. ### What time is check-in at Four Points by Sheraton Mexico City, Colonia Roma? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Four Points by Sheraton Mexico City, Colonia Roma? > Check-out is at noon. ### Does Four Points by Sheraton Mexico City, Colonia Roma provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per vehicle applies. ### Where is Four Points by Sheraton Mexico City, Colonia Roma located? > Located in Roma Norte, this hotel is within 1 mi (2 km) of Arena México, Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and Zócalo are also within 3 mi (5 km). Nine Heroes Station is 10 minutes by foot and General Hospital Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Mexico City, Colonia Roma Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 268 8 - Good 128 6 - Okay 39 4 - Poor 16 2 - Terrible 9 ### 10/10 Excellent #### Henry May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Henry Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jose Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities There are a lot of restaurants and bars close by ##### Jose Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Audomaro Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable, refined, practical and excellent location ##### Audomaro Stayed 2 nights in Dec 2024 ### 8/10 Good #### Kenji May 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to easily walk around to restaurants, bars and transportation. ##### Kenji Stayed 4 nights in May 2024 ### 10/10 Excellent #### Myrna Elena Feb 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location!! ##### Myrna Elena Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Gustavo Jul 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience staying at this location. Everything was nice and clean. ##### Gustavo Stayed 2 nights in Jul 2024 ### 8/10 Good #### EDNA Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice area. Lots of restaurants ##### EDNA Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Shena Mar 16, 2025 Liked: Amenities \- super helpful! ##### Shena Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Pamela Apr 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved this place. It was quiet and clean. ##### Pamela Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Gregory Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My go-to in Mexico City Fourth or fifth time I've stayed at this hotel. Love the place itself, the staff and the location. It's my go-to in Mexico City. ##### Gregory Stayed 1 night in Mar 2024 ### 10/10 Excellent #### biju Mar 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location. Recommend it highly ##### biju Stayed 5 nights in Mar 2023 ### 8/10 Good #### Diana Sep 1, 2022 Liked: Cleanliness, staff & service Location and property updated nicely ##### Diana Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Ceri Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dead good. Clean, comfortable. Great showers! ##### Ceri Stayed 1 night in Mar 2024 ### 4/10 Poor #### Sarahi Jul 10, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The lady in front desk had me waiting 40 min and didn’t respect the price i had with my reservation she ended up canceling everything even when i show her my itinerary reservation etc i had to Pay more. ##### Sarahi Stayed 2 nights in Jul 2025 ### 8/10 Good #### Claudia Jul 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everywhere I needed to go. ##### Claudia Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Joseph Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We got in late and left early so we didn’t get to experience the bar/restaurant but everything else about our experience was top notch. Really liked the showers! ##### Joseph Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Taylor Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, convenient location. Staff was excellent, especially Jorge! SO helpful and kind. Made us feel so safe. Rooms were a good size for 2 people. Walls are thin. We loved our balcony but on the 3rd floor, it was a little close to street level and was pretty loud during rush hour. If you are a light sleeper, I don't recommend. Hotel restaurant and bar were nice too. Would def stay here again! ##### Taylor ### 10/10 Excellent #### GLORIA Jul 11, 2022 Liked: Staff & service Very nice ##### GLORIA Stayed 1 night in Jul 2022 ### 8/10 Good #### Rebecca Dec 5, 2022 Liked: Cleanliness, staff & service The staff were so nice, helpful, and kind. Every one of them! They are truly the best part of the hotel. Maria Jose, in particular, went out of her way to assist us. The hotel is on a busy street, so when you book a room, make sure it doesn't face the main street. ##### Rebecca ### 10/10 Excellent #### Jessica E Oct 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely stay in Roma Norte Had an interior room, strange to not have a wondow to outside butbsaved money on the booking, and the AC worked great. Good housekeeping service, 2 fresh bottles of water probided every day. The only complaint is the wifi router and temperature controls faced the bed and are extremely bright, I had to get creative to block the lights in the middle of the night, so consider bringing an eye mask! Excellent location near plenty of restaurants, very safe but not so touristy like Polanco. Good access to bus if you want public transport. Front desk helped me find a 24 hour pharmacy 3 blocks away for an item ai forgot that they didnt stock in their little sundries shop. Highly recommend! ##### Jessica E Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Marisa Feb 20, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Well-situated and perfect for a work trip Well-situated hotel with delightful and helpful staff and delicious food and drinks. The Sunday morning ... gathering? outside the hotel on the main street was loud - I needed earplugs. Thank goodness for the blackout curtains! And - I only left my room for an hour or so in the morning to get breakfast and left the "do not disturb" sign on, taking it off for at least 5+ hours both full days, but no one ever came to clean up/replenish coffee and water (the most important thing!). Staff were absolutely delightful when I told them and helped out immediately (in addition to advising on places to go locally during our short trip). Overall fantastic stay. ##### Marisa Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Marco Aug 14, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Terrible traffic noise. We asked for a room in a higher level. No way. They wake you at 7.50 for make the room. Twice. Very kind staff but not to recommend at all. They need a better noise isolation. ##### Marco Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### LEANDRO Sep 21, 2023 Disliked: Staff & service I reserved a transportation service the night before and next day an short and skinny guy did not check the quote I had already and he sent a wrong company, they charged me the double what I was quoted, I checked out and they called me later when I was at the airport that they forgot to charge me more charges related to my room (it was the same guy) besides that guy service the other things are ok, restaurant doesn’t have any Mexican food and the manu is super limited. ##### LEANDRO Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### ILSE Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities \- ##### ILSE Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alejandra Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Felt very safe! 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