Title: Hacienda Uxmal Plantation & Museum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Uxmal Plantation & Museum Historic resort with a full-service spa and free breakfast ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/b0a5156c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/da437ce5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/e94674cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/e7b1a536.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Tasting room](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/06d53cd2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Uxmal Plantation & Museum - All Inclusive is a tranquil oasis in historic Uxmal, offering an outdoor pool with sun loungers, a rejuvenating spa, and beautiful garden. Enjoy the flavors of Mexico at RESTUARANTE UXMAL or relax with dry cleaning/laundry services and WiFi. The helpful staff has left many guests feeling pampered. 8.8 Excellent ## Popular amenities - Bar - Room service - Pool - Breakfast included - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28615&PinnedHotelID=28615&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Room, Garden View](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/b8b48d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 9.2 Wonderful 5 reviews ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan - 452 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, Jetted Tub](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/d5857b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Jetted Tub 10.0 Exceptional 2 reviews ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private hot tub Air conditioning Flat-screen TV Down duvet - 451 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Down comforters, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/8afc50aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Including Land Rover Tour ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan - 452 sq ft - Sleeps 4 - 2 Double Beds ![Down comforters, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/30000/28700/28615/8afc50aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Field View ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Ceiling fan - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/0f9659c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Uxmal-Plantation-Museum.h28615.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Uxmal-Plantation-Museum.h28615.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.36415%2C-89.76987&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GC-nFRbCJBcBWDRG6VQLa-cd9Os=) At the heart of the archaeological park, Santa Elena, YUC, 97844 #### What's nearby - Uxmal Archaeological Site - 3 min walk - 0.3 km - Pyramid of the Magician - 10 min walk - 0.9 km - House of the Turtles - 13 min walk - 1.1 km - Governors Palace - 13 min walk - 1.1 km - Cenotes Hacienda Mucuyché - 53 min drive - 56.6 km #### Getting around - Mérida International Airport (MID) - 65 min drive #### Restaurants - ‪Ppapp Hol Chac - ‬4 min drive - ‪Halach Uinic - ‬5 min drive - ‪Restaurante Hotel Villas Arqueológicas Uxmal - ‬5 min walk - ‪Cana-nah - ‬4 min drive - ‪Restaurante Hotel Uxmal (Resort Maya) - ‬2 min drive ## About this property ### Hacienda Uxmal Plantation & Museum Historic resort located in Uxmal Consider a stay at Hacienda Uxmal Plantation & Museum and take advantage of free full breakfast, a poolside bar, and a terrace. Indulge in aromatherapy, a facial, and a massage at the onsite spa. The on-site Mexican cuisine restaurant, RESTUARANTE UXMAL, offers breakfast, lunch, and dinner. Enjoy onsite activities like hiking/biking and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks like: - An outdoor pool along with sun loungers - Free self parking - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and farming classes - A vegetable garden, tour/ticket assistance, and multilingual staff - Guest reviews give top marks for the helpful staff Room features All 67 individually furnished rooms offer thoughtful touches such as furnished patios and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with eco-friendly toiletries and shower/tub combinations - 29-inch flat-screen TVs with satellite channels - Coffee/tea makers, ceiling fans, and daily housekeeping ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/1000000/920000/914600/914565/13eda792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lodge At Uxmal Uxmal - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 205 reviews CA $197 CA $238 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=914565&PinnedHotelID=914565&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6150000/6140100/6140090/796f5b90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uxmal Resort Maya Muna - Pool - Spa - Kids pool - Parking included 8.6 Excellent 770 reviews CA $80 CA $98 total includes taxes & fees Nov 27 - 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Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 9 reviews CA $104 CA $126 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=111668740&PinnedHotelID=111668740&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9080000/9073400/9073385/3a449797.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa del Mago Uxmal - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 259 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=9073385&PinnedHotelID=9073385&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13270000/13268700/13268662/e0c9c1af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uxmal Resort Maya Hotel Muna - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=13268662&PinnedHotelID=13268662&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/113000000/112800000/112793700/112793690/5e5678f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private Quiet and Charming bungalow in serene Santa Elena with AC, WiFi Santa Elena - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=112793690&PinnedHotelID=112793690&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - RESTUARANTE UXMAL ### Things to do - Ecotours - Farming classes - Full-service spa - Hiking/biking trails - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - No elevator ### More - 1 building - 3 floors - Banquet hall - Built in 1950 - Colonial architecture - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 29-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 11 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 700.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 4100.00 per vehicle (one-way) - Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old) - Rollaway bed fee: MXN 700.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hacienda Hotel Uxmal Hacienda Uxmal Plantation Museum Resort Santa Elena Uxmal Hacienda Hotel Hacienda Uxmal Plantation Museum Hotel Hacienda Plantation Museum Hotel Hacienda Uxmal Plantation Museum Resort Hacienda Plantation Museum Hacienda Uxmal Plantation Museum Santa Elena Hacienda Uxmal Plantation Mus Hacienda Uxmal Plantation Museum Hacienda Uxmal Plantation & Museum Resort Hacienda Uxmal Plantation & Museum Santa Elena Hacienda Uxmal Plantation Museum All Inclusive Hacienda Uxmal Plantation & Museum Resort Santa Elena ## Frequently asked questions ### Does Hacienda Uxmal Plantation & Museum have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hacienda Uxmal Plantation & Museum? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hacienda Uxmal Plantation & Museum on Oct 29, 2025 start from CA $251.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hacienda-Uxmal-Plantation-Museum.h28615.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Uxmal Plantation & Museum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Uxmal Plantation & Museum? > Self parking is free at this property. ### What time is check-in at Hacienda Uxmal Plantation & Museum? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Hacienda Uxmal Plantation & Museum? > Check-out is at noon. ### Does Hacienda Uxmal Plantation & Museum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 4100.00 per vehicle applies. ### Where is Hacienda Uxmal Plantation & Museum located? > Located in Uxmal, this spa resort is within a 5-minute walk of Uxmal Archaeological Site and Choco-Story Museum Uxmal. Pyramid of the Magician and Nunnery Quadrangle are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Uxmal Plantation & Museum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 285 8 - Good 150 6 - Okay 41 4 - Poor 16 2 - Terrible 6 ### 8/10 Good #### Barbara, Boulder Mar 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc. ##### Barbara Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### margarita Jan 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit. ##### margarita Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Robert T Jan 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful site. Right adjacent to Archeological Park. ##### Robert T Stayed 3 nights in Jan 2024 ### 8/10 Good #### Arturo Apr 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!! ##### Arturo Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Blair Apr 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend Retreat Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again. ![](https://a.travel-assets.com/ugc/hotel-reviews/2EAF05148B46203D84D81FA5F2B9F76BD2706A951681753257026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6C48F870474B7944DF1A25D71A4CBEB291F2DF641681753253787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/474E5D57438E32FBABD43336B7D8DC8F1AD532BE1681753258769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Blair Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Robert Mar 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best!!! It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil. ![](https://a.travel-assets.com/ugc/hotel-reviews/94CA127F09EBF188684E16621AA2F901D8B8504C1677964484923.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Karina Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury. ##### Karina Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Donna Feb 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Hotel Walk to Uxmal Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel. ##### Donna Stayed 2 nights in Jan 2024 ### 8/10 Good #### Robert Mar 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful ##### Robert Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Erika Jan 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back. ##### Erika Stayed 1 night in Dec 2023 ### 4/10 Poor #### Rodney S Jan 19, 2023 Liked: Cleanliness, staff & service, room comfort #### Not a 4 star Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive. ##### Rodney S Stayed 2 nights in Jan 2023 ### 8/10 Good #### Carmellia Aug 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again. ##### Carmellia Stayed 2 nights in Aug 2022 ### 4/10 Poor #### David Feb 11, 2023 Disliked: Staff & service Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again. ##### David Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Lila Eunice Jan 3, 2025 Liked: Cleanliness, staff & service #### Nos engañaron Me decepcionó mucho mi estancia, realmente esperaba mejor experiencia, mi experiencia fue la siguiente: 1. Reservamos eligiendo el hotel más costoso de la zona pensando que iba a estar en buenas condiciones, pero en realidad es que estaba cerrado y en mantenimiento y nos enviaron a otro de menor categoría sin compensación alguna. 2. Nos pasamos un rato en el hotel que originalmente seleccionamos pero no había absolutamente nadie, la recepción cerrada, luces apagadas, etc. pensamos que nos habían estafado, hasta que después de un rato llegó alguien de seguridad y nos envío a otro hotel a que preguntaramos. 3. En el hotel que nos alojaron las camas eran más pequeñas y duras, dormimos realmente muy incomodos, en su momento solicite un upgrade y me dijeron que ese era, yo creo eso era una mentira porque yo me había metido antes a revisar ese hotel y precisamente no seleccione ese hotel por los tipos de habitaciones que tenían. 4. El internet en ese hotel estaba terrible muy mal la señal, al igual que el wifi. 5. El servicio del personal en general realmente muy amables, todo el personal fueron muy respetuosos. En general, me decepcionó principalmente porque nos ofrecieron un hotel que estaba cerrado sin avisar con anticipación la situación. ##### Lila Eunice Stayed 1 night in Dec 2024 ### 4/10 Poor #### Patricia Dec 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster. ##### Patricia Stayed 1 night in Dec 2024 ### 8/10 Good #### MIGUEL ANGEL Jul 28, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hay que mejorar el servicio. La habitación es cómoda y grande. Es una pena que el servicio de restaurante no esté a la altura, se equivocaron con uno de los platos y tocó esperar más aún, el postre, ya pedido, se olvidaron de servirlo, lógicamente después de esperar un buen rato, nos fuimos. Un desastre. ##### MIGUEL ANGEL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Giacomo Jul 2, 2024 ##### Giacomo Stayed 1 night in Jul 2024 ### 10/10 Excellent #### marilyn Mar 25, 2024 ##### marilyn Stayed 1 night in Mar 2024 ### 8/10 Good #### MICHEL Mar 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un très agréable hôtel juste à côté du site maya Hôtel historique d'UXMAL dans une véritable hacienda. Proximité du site. Grandes chambres agréables. Robinetterie pas récente mais tout est parfaitement entretenu. Piscine de bonne taille. Petit déjeuner mexicain classique un peu cher sans possibilité de l'acheter avec la chambre. L'hotel ne faisait pas restaurant à notre passage et le seul restaurant proche est dans l'hôtel voisin. Il est mauvais et vraiment cher pour ce qu'on y mange. ##### MICHEL Stayed 1 night in Mar 2024 ### 8/10 Good #### Eva Feb 29, 2024 Liked: Cleanliness ##### Eva Stayed 1 night in Feb 2024 ### 6/10 Okay #### Jose Feb 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options. ##### Jose Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Gamas Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magnifique hôtel, et une très bonnes équipe à votre écoute. Le restaurant est très bon. Hôtel très calme. Cela a été un plaisir pour nous. ##### Gamas Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Raquel Feb 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exactamente en Uxmal Precioso hotel en el lugar arqueológico ##### Raquel Stayed 2 nights in Jan 2024 ### 8/10 Good #### Maria Del Carmen Jan 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities según nos dijeron, es una reconstrucción, pues la hacienda antigua esta prácticamente destruida ##### Maria Del Carmen Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Raquel Alegria Jan 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ES UNA HACIENDA, ESTÁ HERMOSA SOLO CAMINA UNOS 800mts Y ESTÁN LAS PIRÁMIDES DE UXMAL, MUY HERMOSO, SOLO QUE EN EL RESTAURANTE DEL LADO DEL HOTEL LAUNCH LOS ALIMENTOS SON MUY CAROS ##### Raquel Alegria Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Shadow Lawn Inn](https://www.expedia.ca/Saint-John-Hotels-Shadow-Lawn-Inn.h9997058.Hotel-Information) > > [Hotels with Early Check-in in Mississauga](https://www.expedia.ca/Mississauga-Hotels-Hotel-With-Early-Check-In.0-0-d7954-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [the DOUGLAS, Autograph Collection](https://www.expedia.ca/Vancouver-Hotels-The-DOUGLAS.h17671696.Hotel-Information) > > [Hampton Inn Boca Raton-Deerfield Beach](https://www.expedia.ca/Fort-Lauderdale-Hotels-Hampton-Inn-Deerfield-Beach.h854788.Hotel-Information) > > [The Cosmopolitan Of Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-The-Cosmopolitan-Of-Las-Vegas.h3818880.Hotel-Information) > > [Family Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Family-Hotel.0-0-d44-tFamilyHotel.Hotel-Filter-Destinations) > > [Hotel Delle Nazioni](https://www.expedia.ca/Rome-Hotels-Hotel-Delle-Nazioni.h54154.Hotel-Information) > > [Dikker & Thijs Hotel](https://www.expedia.ca/Amsterdam-Hotels-Dikker-Thijs-Hotel.h1367.Hotel-Information) > > [The Mansfield Hotel](https://www.expedia.ca/New-York-Hotels-The-Mansfield-Hotel.h18762.Hotel-Information) > > [Sonder by Marriott Bonvoy The O'Connor Apartments Downtown](https://www.expedia.ca/Ottawa-Hotels-Sonder-The-Oconnor.h78210074.Hotel-Information) ### Flights > [PAL Airlines St. John's (YYT) to Gander (YQX) flights](https://www.expedia.ca/lp/flight-routes/pal-airlines-from-st-johns-intl-to-gander-intl/pb/yyt/yqx) > > [Flights from Toronto (YYZ) to Mombasa (MBA)](https://www.expedia.ca/lp/flights/yyz/mba/toronto-to-mombasa) > > [Flights from Toronto (YYZ) to Rionegro (MDE)](https://www.expedia.ca/lp/flights/yyz/mde/toronto-to-medellin) > > [Flights from Québec City (YQB) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yqb/ord/quebec-to-chicago) > > [Air Canada Toronto (YYZ) to Cancun (CUN) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pearson-intl-to-cancun-intl/ac/yyz/cun) > > [Flights from North Syracuse (SYR) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/syr/yow/syracuse-to-ottawa) > > [Flights from Nice (NCE) to Milan (MXP)](https://www.expedia.ca/lp/flights/nce/mxp/nice-to-milan) > > [Delta Detroit (DTW) to Las Vegas (LAS) flights](https://www.expedia.ca/lp/flight-routes/delta-from-detroit-metropolitan-wayne-county-to-harry-reid-intl/dl/dtw/las) > > [Flights from Kathmandu (KTM) to London (LHR)](https://www.expedia.ca/lp/flights/ktm/lhr/kathmandu-to-london) > > [Flights from Manila (MNL) to Alcantara (TBH)](https://www.expedia.ca/lp/flights/mnl/tbh/manila-to-tugdan) ### Cars > [Car rentals in Spokane](https://www.expedia.ca/Car-Rentals-In-Spokane.d602959.Car-Rental-Guide) > > [Car rentals in Paris](https://www.expedia.ca/Car-Rentals-In-Roissy-Charles-De-Gaulle.d4670531.Car-Rental-Guide) > > [NU Car Rentals at 5945 Dixie Rd Toronto Pearson Airport Mississauga Ontario CAN](https://www.expedia.ca/NU-Car-Rentals-at-5945-Dixie-Rd-Toronto-Pearson-Airport-Mississauga-Ontario-CAN.v55849.Car-Rental-Guide-Location) ### Activities > [Things to do in Shenzhen](https://www.expedia.ca/Things-To-Do-In-Shenzhen.d6046792.Travel-Guide-Activities) ### Packages > [Kentucky Vacations](https://www.expedia.ca/Kentucky.d219.Destination-Travel-Guides) > > [Canadian Badlands Passion Play](https://www.expedia.ca/Canadian-Badlands-Passion-Play-Drumheller.d6187411.Vacation-Attraction) ### Vacation Rentals > [Portugal Vacation Rentals](https://www.expedia.ca/Destinations-In-Portugal.d147.Vacation-Rental-Destinations) ### General > [Visit Victoria Falls](https://www.expedia.ca/Victoria-Falls.dx3699) > > [Visit Peterborough](https://www.expedia.ca/Peterborough.dx5655)