In the heart of Melbourne's Southbank, Quest Southbank offers a warm welcome with an airport shuttle, free grocery shopping service and on-site restaurant. Stay active at the gym or unwind in the sauna. With free WiFi, helpful staff and concierge services have left a lasting impression on previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Kitchen
Washer
Dryer
Free WiFi
Restaurant
Air conditioning
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Located in Southbank, a neighborhood in Melbourne, Quest Southbank is in the entertainment district and near a metro station. National Gallery of Victoria is a cultural highlight and some of the area's popular attractions include Melbourne Arts Centre and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Visit our Melbourne travel guide
Along with a restaurant, this smoke-free aparthotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 96 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.
This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a sauna and a fitness center.
Secured, uncovered self parking on site (AUD 35 per night)
Family friendly
Baby bath
Children stay free (see details)
High chair
Restaurants on site
Saporito Cafe Bar & Grill
Kitchen
Blender
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Rice cooker
Stovetop
Toaster
Water dispenser
Dining
Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
A coffee shop/cafe
A restaurant
Dining table
Room service (limited hours)
Snack bar/deli
Bedrooms
Alarm clock
Bedsheets provided
Rollaway/extra bed: AUD 50 per day
Bathroom
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
55-inch LED TV
Laundry
Laundry detergent
Laundry facilities
Laundry service
Washer/dryer
Work spaces
24-hour business center
Computer station
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Free grocery shopping service
Free local calls
Iron/ironing board
Local maps
Luggage storage
Meal delivery service
Phone
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In an entertainment district
In the city center
Near a health/beauty spa
Near a metro station
Near a train station
Near an outlet shopping mall
Things to do
Bicycle parking
Bicycle storage
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
1 building
22 floors
96 units
At least 80% lighting from LEDs
Bicycle parking
Bicycle storage
Comprehensive recycling policy
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organized tours and activities
Soundproofing
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 10.0 per day
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
Airport shuttle fee: AUD 115 per vehicle (maximum occupancy 4)
Uncovered self parking fee: AUD 35 per night (in/out privileges)
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 50 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 50.0 per day
High chair fee: AUD 10 per night
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank
Frequently asked questions
Is Quest Southbank pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Southbank?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Quest Southbank on Mar 17, 2026 start from CA $208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for AUD 35 per night.
What time is check-in at Quest Southbank?
Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).
What time is check-out at Quest Southbank?
Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).
Does Quest Southbank provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of AUD 115 per vehicle applies.
Where is Quest Southbank located?
Located in Southbank, this aparthotel is within a 5-minute walk of Southgate and Melbourne Arts Centre. Melbourne Skydeck and National Gallery of Victoria are also within 10 minutes. Melbourne Central Station is 22 minutes by foot and Flagstaff Station is 22 minutes.
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Reviews
Quest Southbank Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 553 out of 1069 reviews
10 - Excellent
553
Rating 8 - Good. 400 out of 1069 reviews
8 - Good
400
Rating 6 - Okay. 82 out of 1069 reviews
6 - Okay
82
Rating 4 - Poor. 21 out of 1069 reviews
4 - Poor
21
Rating 2 - Terrible. 13 out of 1069 reviews
2 - Terrible
13
Reviews
10/10 Excellent
Maheshwar
Dec 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, good sized family rooms. Good communication and friendly staff
Maheshwar
Stayed 1 night in Dec 2025
10/10 Excellent
Astrid
Nov 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, felt safe, great size suite
Astrid
Stayed 4 nights in Nov 2025
8/10 Good
Amanda
Nov 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms easy check in
Amanda
Stayed 1 night in Nov 2025
10/10 Excellent
Lisa
Nov 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly, efficient staff. Great location. Clean and comfortable room
Lisa
Stayed 2 nights in Nov 2025
10/10 Excellent
Ming Wai
Oct 16, 2025
Liked: Cleanliness, room comfort, communication
The staff offers everyday housekeeping and the room is very nice.
Ming Wai
Stayed 5 nights in Sep 2025
10/10 Excellent
Christopher
May 18, 2025
Liked: Cleanliness, room comfort, communication
Great stay, lovely people, close to everything
Christopher
Stayed 2 nights in May 2025
10/10 Excellent
Stacey
Sep 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.
It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.
Kevin
Stayed 1 night in Sep 2025
8/10 Good
Kalavani
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.
Kalavani
Stayed 1 night in Oct 2025
10/10 Excellent
Robyn
Jul 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I was super impressed with the friendly and welcoming staff
Robyn
Stayed 1 night in Jul 2025
10/10 Excellent
Mark
May 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean, neat and convenient and local accommodation. Staff very helpful.
Mark
Stayed 2 nights in May 2025
8/10 Good
Elaine
Jul 30, 2025
Liked: Cleanliness, room comfort, communication
Good location for getting to the City. Would have a liked a bar area to socialize with the people we were travelling.
Great place next
Elaine
Stayed 1 night in Jul 2025
10/10 Excellent
Richard
Aug 19, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and great staff
Richard
Stayed 2 nights in Aug 2024
10/10 Excellent
Adam
May 2, 2025
Liked: Cleanliness, room comfort, communication
Nice apartments in a great location. Friendly & helpful staff.
Adam
Stayed 1 night in Feb 2025
10/10 Excellent
Colleen
Mar 1, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and great accomodation. Friendly and helpful staff.
Colleen
Stayed 1 night in Feb 2025
10/10 Excellent
Collette
Jun 23, 2025
Liked: Cleanliness, amenities
Perfect city stay. Well located. Walking distance to so many of Melbourne city attractions. Reception staff were amazing. Very welcoming and helpful.
Collette
Stayed 1 night in Jun 2025
10/10 Excellent
Narelle
Oct 21, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful accommodation in a great location. Would stay again.
Narelle
Stayed 1 night in Oct 2023
10/10 Excellent
T
Apr 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Large clean room
Beds comfortable
T
Stayed 1 night in Apr 2025
10/10 Excellent
Arun
Sep 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hassle free check in and great stay plus friendly staff
Arun
Stayed 1 night in Sep 2024
8/10 Good
Joanne
Sep 21, 2025
Liked: Cleanliness, room comfort, communication
Nice hotel close to Southbank
Front desk service from Dominic ( I think ) was excellent
nice young man who treated us politely and was very informative.
Room was one bedroom roomy comfortable
Kitchen with all that was needed, washing machine dryer and carpark available although found this expensive considering the price for the accommodation for the three nights we stayed.
Location was good but I’m more an other side of City Rd person.
Joanne
Stayed 3 nights in Sep 2025
10/10 Excellent
Alison
May 18, 2025
Liked: Cleanliness, amenities, communication
Easy to get to, happy to have undercover parking. Quiet and clean room.
Alison
Stayed 1 night in May 2025
10/10 Excellent
Debbie
Jan 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the proximity to CBD - shops, theatres, tennis, and gardens, yet it is in a leafy quiet area.
Debbie
Stayed 3 nights in Jan 2025
10/10 Excellent
Georgue
Sep 30, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and nice clean large apartment.
Georgue
Stayed 2 nights in Sep 2024
8/10 Good
Ann-Maree
Jan 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, walking distance to fantastic dining, Rod Laver Arena, Crown Casino, Flinders Station and so much more