Title: Heiss Hotel - By Jalo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heiss Hotel By Jalo A peaceful urban retreat where travelers can unwind in nature while staying close to El Poblado's popular parks and attractions ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/4877276a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/524864df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/cac836c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/0ca6f060.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/43fa48b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it. VIP Access 9.2 Wonderful ## Popular amenities - - Pool - Bar - 24/7 front desk - Breakfast available - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/ff89775a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 32 reviews ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Coffee/tea maker Cable channels Daily housekeeping - 172 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Standard Room, Balcony](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/7a274d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Balcony 8.4 Very good 31 reviews ### Highlights Balcony Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Coffee/tea maker Cable channels - 226 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/395c1c0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.6 Excellent 4 reviews ### Highlights Balcony Soundproofed Air conditioning Kitchen Smart TV Separate bedroom Private bathroom Coffee/tea maker - 334 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Junior Room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/76000000/75270000/75265600/75265521/2753e66c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eutopiq Hotel Laureles - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 212 reviews CA $112 CA $112 total Oct 12 - Oct 13 [](https://www.expedia.ca/Medellin-Hotels-Eutopiq.h75265521.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/570000/564300/564224/ec6b7022.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Medellin - Movich by IHG El Poblado - Pool - Spa - Kids pool - Parking included 8.4 Very good 748 reviews CA $313 CA $313 total Oct 7 - Oct 8 [](https://www.expedia.ca/Medellin-Hotels-InterContinental-Medellin.h564224.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments](https://images.trvl-media.com/lodging/1000000/520000/519900/519824/4d45af49.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel Las Lomas Rionegro - Pool - Hot tub - Spa - Free airport shuttle 9.0 Wonderful 1,005 reviews CA $174 CA $174 total Oct 25 - Oct 26 [](https://www.expedia.ca/Medellin-Hotels-Movich-Hotel-Las-Lomas.h519824.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Suite, 1 King Bed, Non Smoking, Balcony (Efficiency)](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/b23ed0cc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet-friendly - Parking included 9.2 Wonderful 1,273 reviews CA $113 CA $113 total Oct 12 - Oct 13 [](https://www.expedia.ca/Medellin-Hotels-Viaggio-Medellin-Grand-Select.h16086237.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33250000/33241200/33241103/28119d05_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Click Clack Hotel Medellin El Poblado - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,022 reviews CA $254 CA $254 total Oct 20 - Oct 21 [](https://www.expedia.ca/Medellin-Hotels-The-Click-Clack-Hotel-Medellin.h33241103.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Sundeck](https://images.trvl-media.com/lodging/30000000/29880000/29875500/29875419/88a555e0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Estelar Square El Poblado - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 459 reviews CA $146 CA $146 total Oct 12 - Oct 13 [](https://www.expedia.ca/Medellin-Hotels-Estelar-Square.h29875419.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/28700/28652/20155102.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Park 10 El Poblado - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 1,111 reviews CA $90 CA $90 total Oct 6 - Oct 7 [](https://www.expedia.ca/Medellin-Hotels-Hotel-Park-10.h28652.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Standard Twin Room, 1 Single Bed (Superior Apartment Twin Bed)](https://images.trvl-media.com/lodging/4000000/3480000/3480000/3479913/70be486f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Estelar Apartamentos Medellin El Poblado - Kitchen - Parking included - Free WiFi - Air conditioning 8.8 Excellent 444 reviews CA $130 CA $130 total Nov 3 - Nov 4 [](https://www.expedia.ca/Medellin-Hotels-Estelar-Apartamentos-Medellin.h3479913.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Arcade](https://images.trvl-media.com/lodging/4000000/3850000/3843900/3843830/8465784b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Diez Hotel Categoria Colombia El Poblado - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 1,007 reviews CA $172 CA $172 total Oct 27 - Oct 28 [](https://www.expedia.ca/Medellin-Hotels-Diez-Hotel-Categoria-Colombia.h3843830.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) Ad ![Deluxe Apartment | Living area](https://images.trvl-media.com/lodging/110000000/109980000/109979100/109979049/f4f54068_edited_7629.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyux by Jalo Laureles - Kitchen - Washer - Dryer - Free WiFi 9.4 Exceptional 30 reviews CA $77 CA $77 total Oct 6 - Oct 7 [](https://www.expedia.ca/Medellin-Hotels-Kyux.h109979049.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=be9d3656-4db0-487a-b6bc-27f9bcce7ecf&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information) ## About the area Located in El Poblado, a neighborhood in Medellín, Heiss Hotel By Jalo is in the entertainment district and near a metro station. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. [Visit our Medellín travel guide](https://www.expedia.ca/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.21544%2C-75.57259&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eNHoEtIRLpqn2FI2-md6fxbOemc=) 1460 Cra. 43F, Medellín, Antioquia, 050021 ### What's nearby - Poblado Park - 6 min walk - 0.6 km - Lleras Park - 10 min walk - 0.9 km - Medellín Clinic - El Poblado - 13 min walk - 1.1 km - Oviedo Shopping Center - 2 min drive - 2.2 km - Santafé Mall - 2 min drive - 2.5 km ### Getting around - Poblado Station - 10 min walk - Jose Maria Cordova Intl. Airport (MDE) - 36 min drive ### Restaurants - ‪General Cafe Bar - ‬2 min walk - ‪Clemente Café Y Flores - ‬2 min walk - ‪Palma Pilon - ‬2 min walk - ‪Lavocaderia - ‬3 min walk - ‪Cambria - ‬3 min walk ## About this property ### Heiss Hotel By Jalo Upscale hotel near Poblado Park Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests. Other perks include: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises - An elevator Room features All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and shampoo - 50-inch Smart TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/79000000/78400000/78393200/78393158/dd5873db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hashtag 98 Hotel By Jalo El Poblado - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,434 reviews CA $91 CA $91 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=78393158&PinnedHotelID=78393158&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/92000000/91200000/91193400/91193367/6cd62dc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blues Suites Medellin El Poblado - Breakfast included - Spa - Pet-friendly - Parking included 9.0 Wonderful 926 reviews CA $122 CA $122 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=91193367&PinnedHotelID=91193367&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112590000/112583000/112582996/513a1ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landmark Hotel El Poblado - Pool - Hot tub - Pet-friendly - Free WiFi 9.6 Exceptional 151 reviews CA $169 CA $169 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=112582996&PinnedHotelID=112582996&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, sun loungers](https://images.trvl-media.com/lodging/50000000/49090000/49084200/49084142/5840e468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Luxury Suites Medellín El Poblado - Pool - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 1,345 reviews CA $174 CA $174 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=49084142&PinnedHotelID=49084142&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Studio | Terrace/patio](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/e7377cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 113 reviews CA $72 CA $72 total Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/100000000/99340000/99333000/99332921/8dc8d4cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Somos Central Hotel Poblado El Poblado - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 196 reviews CA $113 CA $113 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=99332921&PinnedHotelID=99332921&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/28700/28652/20155102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Park 10 El Poblado - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 1,111 reviews CA $90 CA $90 total Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=28652&PinnedHotelID=28652&HadPinnedHotel=true®ionId=-1&adults=2) ![52-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/116000000/115800000/115799000/115798936/2ada13cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunters By Jalo El Poblado - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 93 reviews CA $94 CA $94 total Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=115798936&PinnedHotelID=115798936&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/4000000/3850000/3843900/3843830/8465784b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diez Hotel Categoria Colombia El Poblado - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 1,007 reviews CA $172 CA $172 total Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=3843830&PinnedHotelID=3843830&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking, Balcony (Efficiency)](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/b23ed0cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet-friendly - Parking included 9.2 Wonderful 1,273 reviews CA $113 CA $113 total Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=16086237&PinnedHotelID=16086237&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 45,000 for adults and COP 45,000 for children - A poolside bar - A swim-up bar ### Things to do - Gym - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (40 inch wide door) - Wheelchair accessible (may have limitations) ### More - Lifeguards - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 200000 per accommodation, per stay ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately COP 45000 for adults and COP 45000 for children - Pet fee: COP 200000 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 210165 ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property caters to LGBTQ+ guests Pool access available from 9:00 AM to 8:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Heiss Heiss Hotel Hotel Heiss Hotel Medellín Heiss Hotel Hotel Medellín ## Frequently asked questions ### Does Heiss Hotel By Jalo have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM. ### How much does it cost to stay at Heiss Hotel By Jalo? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on Oct 19, 2025 start from CA $85.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Medellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Heiss Hotel By Jalo pet-friendly? > Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay. ### How much is parking at Heiss Hotel By Jalo? > Heiss Hotel By Jalo doesn't offer parking. ### What time is check-in at Heiss Hotel By Jalo? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. ### What time is check-out at Heiss Hotel By Jalo? > Check-out is at noon. ### Where is Heiss Hotel By Jalo located? > Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Lleras Park and Medellín Clinic - El Poblado are also within 1 mi (2 km). Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heiss Hotel By Jalo Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 617 8 - Good 142 6 - Okay 57 4 - Poor 20 2 - Terrible 26 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Deybi Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay ##### Deybi Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### magnolia Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### magnolia Stayed 4 nights in Sep 2025 ### 8/10 Good #### laszlo Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ![](https://a.travel-assets.com/ugc/hotel-reviews/15ee7053-68bf-4a1b-b264-ff33cba13973-1757429810206.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### laszlo Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Pamela Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities muy buena mi estadía, les recomiendo probar el restaurante abajo del hotel bigzza ##### Pamela Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Denny Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente servicio, desayuno muy bueno y sobre todo mucha seguridad. A parte de que hay restaurantes para comer sin necesidad de salir del hotel. ##### Denny Stayed 3 nights in Sep 2025 ### 8/10 Good #### ESTHEFANY MARIA ROSA Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities muy céntrico, muy limpio ##### ESTHEFANY MARIA ROSA Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Erbin Joel Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen hotel, las habitaciones un poco pequeñas pero muy moderno el hotel, muy trankilo. Es staff muy amable, el desayuno bueno. El hotel con muy buen mantenimiento ![](https://a.travel-assets.com/ugc/hotel-reviews/dbe145ba-8d2f-4421-94fd-20ae724f9f64-1758595069841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erbin Joel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### DIEGO Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty nice place and great location. ##### DIEGO Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Kendel Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel, Great location ##### Kendel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### OLGA Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s our second time staying here and we love it. The rooms are nice, we had one with a balcony and the view is amazing. ##### OLGA Stayed 5 nights in Sep 2025 ### 8/10 Good #### Antonio Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is awesome and super friendly ##### Antonio Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Angelica Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the roof top and the two restaurants really nice and good food it is convenient located ##### Angelica Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### cade Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay very clean beautiful area ##### cade Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rickey Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location..... ##### Rickey Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Yadira Arely Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo el personal en especial los recepcionistas fueron muy amables. ##### Yadira Arely Stayed 1 night in Sep 2025 ### 10/10 Excellent #### paul Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location & value. Very clean . Entire staff is extremely amiable & helpful. Highly recommed it ##### paul Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Emanuel Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso hotel, exquisito restaurante, limpio y cerca de áreas de interés. Personal muy amable y desayuno delicioso 😋 ##### Emanuel Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### OLGA Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was our 2nd time at the hotel and we love it. The rooftop is so cool and the 2 restaurants downstairs are great. The location is perfect, you can walk around and take Uber easily. ##### OLGA Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Madelin Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff during the breakfast made us like in home, Miguel very profesional and enthusiastic person, the others service was very good, room clean, security service very nice too ![Breakfast time was supper with variety of food for everyone ](https://a.travel-assets.com/ugc/hotel-reviews/583d5cff-a857-4843-ba30-b235737e9e70-1757121164880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The personal of service, very professional, Migue the waitre during the breakfast made us feel at home](https://a.travel-assets.com/ugc/hotel-reviews/496055a7-900e-4776-b6d6-27d4de78c6c7-1757121162120.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The eco system around de hotel is very impressed, I loved](https://a.travel-assets.com/ugc/hotel-reviews/6b011c1a-f0d7-471c-bcce-65250359b647-1757121165495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7a0d77f5-d0e4-45a6-922f-061a51ab83c8-1757121164640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Madelin Stayed 6 nights in Aug 2025 ### 8/10 Good #### Odalys Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buena atención amable en fin todo bien ##### Odalys Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Ana Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best hotels I’ve been in Colombia it’s super safe, friendly staff, beautiful pool ##### Ana Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### CINDY Sep 17, 2025 Liked: Amenities Nice ##### CINDY Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### maria TERESA Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities convenient location, excellent breakfast ##### maria TERESA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### algesiria Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect place close to shops and restaurants ##### algesiria Stayed 4 nights in Jul 2025 ### 8/10 Good #### Jenna Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. The rooftop and rooms were great. Not the quietest but safe. ##### Jenna Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Lotte New York Palace](https://www.expedia.ca/New-York-Hotels-Lotte-New-York-Palace.h4818.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Coast Edmonton Plaza Hotel by APA](https://www.expedia.ca/Edmonton-Hotels-Coast-Edmonton-Plaza-Hotel-By-APA.h528692.Hotel-Information) > > [Hilton Pyramids Golf](https://www.expedia.ca/Cairo-Hotels-Hilton-Pyramids-Golf.h859389.Hotel-Information) > > [Home Inn & Suites Saskatoon South](https://www.expedia.ca/Saskatoon-Hotels-Home-Inn-Suites-Saskatoon-South.h12081375.Hotel-Information) > > [Wingate by Wyndham Bronx/Haven Park](https://www.expedia.ca/New-York-Hotels-Wingate-By-Wyndham-Bronx.h38835536.Hotel-Information) > > [Hotels in Sturgis](https://www.expedia.ca/Sturgis-Hotels.d6976.Travel-Guide-Hotels) > > [Ocean Beach Club Hotel](https://www.expedia.ca/Fort-Lauderdale-Hotels-Ocean-Beach-Club-Hotel.h15041616.Hotel-Information) > > [Hotels in Old Mill](https://www.expedia.ca/Old-Mill-Toronto-Hotels.0-n553248635921598820-0.Travel-Guide-Filter-Hotels) > > [COMO Uma Ubud](https://www.expedia.ca/Ubud-Hotels-COMO-Uma-Ubud.h1322160.Hotel-Information) > > [Caesars Windsor](https://www.expedia.ca/Windsor-Hotels-Caesars-Windsor.h2232457.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Riu Cabo Verde - Adults Only - All Inclusive](https://www.expedia.ca/Sal-Hotels-Hotel-Riu-Cabo-Verde-All-Inclusive-Adults-Only.h4813296.Hotel-Information) > > [Hotels with Hot Tubs in Parry Sound](https://www.expedia.ca/Parry-Sound-Hotels-Hotels-With-Hot-Tubs.0-0-d6057818-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) ### Flights > [Flights from Amsterdam (AMS) to Istanbul (IST)](https://www.expedia.ca/lp/flights/ams/ist/amsterdam-to-istanbul) > > [Flights from Toronto (YYZ) to Whistler (YWS)](https://www.expedia.ca/lp/flights/yyz/yws/toronto-to-whistler) > > [Flights from Dieppe (YQM) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yqm/del/moncton-to-delhi) > > [Flights from Detroit (DTW) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dtw/yyz/detroit-to-toronto) > > [Flights from Ottawa (YOW) to San Juan (SJU)](https://www.expedia.ca/lp/flights/yow/sju/ottawa-to-san-juan) > > [Flights from St. John's (YYT) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyt/yyc/st-johns-to-calgary) > > [Flights from Oklahoma City (OKC) to Montreal (YUL)](https://www.expedia.ca/lp/flights/okc/yul/oklahoma-city-to-montreal) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars > [Enterprise at 10124 Hurontario St Brampton Ontario CAN](https://www.expedia.ca/Enterprise-at-10124-Hurontario-St-Brampton-Ontario-CAN.v32724.Car-Rental-Guide-Location) ### Packages > [Sulphur Springs](https://www.expedia.ca/Sulphur-Springs-Soufriere.d6067635.Vacation-Attraction) > > [Toronto Zoo](https://www.expedia.ca/Toronto-Zoo-Scarborough.d503151.Vacation-Attraction) > > [Belize Vacations](https://www.expedia.ca/Belize.d18.Destination-Travel-Guides) ### General > [Visit St. Pete Beach](https://www.expedia.ca/St-Pete-Beach.dx9802)