Title: Hotel Gran Conquistador 33 - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Gran Conquistador 33 Hotel in Medellín with free breakfast and a 24-hour front desk ## Photo gallery for Hotel Gran Conquistador 33 ![Property grounds - Hotel Gran Conquistador 33 (Medellín)](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/90892e66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Gran Conquistador 33 (Medellín)](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/29fbda1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Gran Conquistador 33 (Medellín)](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/f57c136e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Gran Conquistador 33 (Medellín)](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/28d2c1d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room - Hotel Gran Conquistador 33 (Medellín)](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/8902afe7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Gran Conquistador 33 welcomes travelers to Laureles-Estadio with an inviting atmosphere. Guests enjoy local cuisine at breakfast, connect to in-room WiFi, or relax in the garden. The on-site business center and banquet hall cater to work needs and special occasions. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Air conditioning - 24/7 front desk - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/bec0e743.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/0999b364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room, Multiple Beds ![Deluxe Double Room, Multiple Beds](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/535a7f65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Multiple Beds ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - City view - Sleeps 6 - 2 Double Beds and 2 Twin Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/385fa1da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Quadruple Room ![Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/1e691aca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 4 - 2 Double Beds ### View all photos for Superior Triple Room ![Superior Triple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/1112a4c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Superior Quadruple Room ![Superior Quadruple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/b89615f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 4 - 2 Double Beds ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/a279436f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Laptop workspace Wardrobe or closet Desk - Sleeps 8 - 2 Double Beds and 4 Twin Beds ## You may also like Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29160000/29152000/29151980/397e88b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Estelar La Torre Suites El Poblado - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 175 reviews CA $298 CA $298 total Dec 22 - Dec 23 [](https://www.expedia.ca/Medellin-Hotels-Estelar-La-Torre-Suites.h29151980.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=c3fd2657-dbc2-426d-b92e-5aa3e08ade94&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4500000/4494400/4494305/2979b7d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel BH El Poblado El Poblado - 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Movich by IHG El Poblado - Pool - Spa - Kids pool - Parking included 8.4 Very good 750 reviews CA $376 CA $376 total Dec 14 - Dec 15 [](https://www.expedia.ca/Medellin-Hotels-InterContinental-Medellin.h564224.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=c3fd2657-dbc2-426d-b92e-5aa3e08ade94&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-HOTEL-GRAN-CONQUISTADOR-33.h103150248.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-HOTEL-GRAN-CONQUISTADOR-33.h103150248.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.23980%2C-75.58292&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XTjpBBeE2-_s1WlcybnMwatLj2A=) #33-24 Cra. 65, Medellín, Antioquia, 050030 #### What's nearby - Unicentro Shopping Center \- 5 min walk \- 0.5 km - Pueblito Paisa \- 6 min walk \- 0.6 km - Plaza Mayor Convention Center \- 8 min walk \- 0.7 km - Universidad Pontificia Bolivariana \- 8 min walk \- 0.7 km - Parques del Río Medellín \- 10 min walk \- 0.8 km #### Getting around - Exposiciones Station - 15 min walk - Jose Maria Cordova Intl. Airport (MDE) - 41 min drive #### Restaurants - ‪beminimal - ‬6 min walk - ‪La Parrillera - ‬4 min walk - ‪El Portal Chino - ‬6 min walk - ‪Los Perritos de Baco - ‬5 min walk - ‪C&C CAMARONES - ‬3 min walk ## About this property ### Hotel Gran Conquistador 33 Hotel near Botero Plaza Take advantage of free breakfast (local cuisine), a garden, and a business center at Hotel Gran Conquistador 33\. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks include: - A banquet hall, a vending machine, and a 24-hour front desk Room features All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. More amenities include: - Bathrooms with free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, housekeeping, and desks ## Similar properties ![Family Double or Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/103000000/102920000/102914500/102914416/63a0eb8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 33 Hotel Boutique Medellín - Breakfast included - Free WiFi - Air conditioning - Laundry 8.4 Very good 29 reviews CA $54 CA $54 total Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=102914416&PinnedHotelID=102914416&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/107000000/106050000/106040200/106040143/2d9b6209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novus Laureles Laureles - Estadio - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.8 Good 32 reviews CA $101 CA $101 total Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=106040143&PinnedHotelID=106040143&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102760000/102758800/102758714/a99c7915.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartahotel Medellin La Candelaria - 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Breakfast included - Free WiFi - Restaurant - Business services 7.4 Good 537 reviews CA $116 CA $116 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2693404&PinnedHotelID=2693404&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/97000000/96400000/96396300/96396214/018991a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orbe Hotel Laureles - Breakfast included - Free WiFi - Business services - Laundry 7.4 Good 56 reviews CA $39 CA $39 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=96396214&PinnedHotelID=96396214&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/72000000/71640000/71634600/71634509/6f8751de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Med Colombia Laureles - Estadio - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 8.4 Very good 18 reviews CA $65 CA $65 total Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=71634509&PinnedHotelID=71634509&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 8:30 AM - A restaurant ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Business services - Business center ### Outdoors - Garden ### Accessibility - No elevator - Tile flooring in room ### More - Banquet hall ## Room amenities ### Bathroom - Free toiletries - Private bathroom ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Property Registration Number 182221 ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Gran Conquistador 33 Medellin HOTEL GRAN CONQUISTADOR 33 Hotel HOTEL GRAN CONQUISTADOR 33 Medellín HOTEL GRAN CONQUISTADOR 33 Hotel Medellín ## Frequently asked questions ### Is Hotel Gran Conquistador 33 pet-friendly? ### How much is parking? ### What time is check-in at Hotel Gran Conquistador 33? ### What time is check-out at Hotel Gran Conquistador 33? ### Where is Hotel Gran Conquistador 33 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Gran Conquistador 33 Reviews ## Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 30 6 - Okay 19 4 - Poor 11 2 - Terrible 16 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.8/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Jhoan Dec 6, 2025 Excellent ##### Jhoan Stayed 10 nights in Nov 2025 ### 8/10 Good #### Edgardo Nov 9, 2025 Disliked: Amenities Good ##### Edgardo Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Greg Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good. No complaints ##### Greg Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Cesar Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Cesar Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ethelin Jul 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Ethelin Stayed 4 nights in Jul 2025 ### 8/10 Good #### JUANA Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atencion ##### JUANA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Edinson Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities very good price and very clean ##### Edinson Stayed 11 nights in May 2025 ### 4/10 Poor #### Nichole Apr 21, 2025 Disliked: Amenities, property conditions & facilities What i liked about this property was the local bakery across the street from the hotel. Its located in an area where its easy to get to the nightlife and daytime adventure. ##### Nichole Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Yuleiby Aug 6, 2025 Liked: Cleanliness, staff & service The hotel is good for the price we paid, it was clean and the staff was very friendly, the only thing I could say for the hotel to improve is that it would be good if they improved the area of the toiletries, for example, refill the container that is on the wall of the shower with shampoo or liquid soap for the body and for breakfast, although they do not have a menu, at least hire people who are dedicated to cooking because I noticed that the girls who clean the hotel rooms are the ones who make and serve breakfast and honestly the breakfast does not look very appetizing ##### Yuleiby Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Faiza Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice and safe ##### Faiza Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Estefany Jul 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The place isn't very clean; there are cockroaches. The photos show one thing, but when you get to the hotel, you start seeing different things. The parking is uncomfortable, there's a lot of traffic noise near the hotel, and the breakfast isn't a buffet. Once you're there, you'll want to leave. ![](https://a.travel-assets.com/ugc/hotel-reviews/2d08bc71-288c-41e3-ad24-0da6d101403e-1753248109800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01a7086c-c109-4537-9ded-c8379a1ad1e3-1753248110074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a81267c0-e8f8-4951-867d-031c8b882618-1753248110061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Estefany Stayed 6 nights in Jul 2025 ### 2/10 Terrible #### janeytza Jul 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worse hotel ever in Medellin I”ve been staying, no recommended, and customer service without any empathy at all, from desk is a mess, they get mad if you ask to clean the room + I have an accident and they bill me one bed sheet Horrible ##### janeytza Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Yadira Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and the staff were awesome. I love it. ##### Yadira Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Tayeb May 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not clean and paint is peeling off the walls in the p bathroom. This place has construction and one can not sleep in the morning, mid day or afternoon. The area is surrounded by my many homeless people. I definitely do not recommend it. ##### Tayeb Stayed 5 nights in Apr 2025 ### 8/10 Good #### Carol Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I didnt like that there is no variation in the breakfast. All other wa really good ##### Carol Stayed 10 nights in Oct 2024 ### 6/10 Okay #### SANDEEP Sep 22, 2024 Disliked: Amenities, property conditions & facilities Location of the hotel is good. just 5 minutes from shopping Unicentro. basic problem with the hotel is that the owner is not taking further interest in this property. They made it once in good shape and after that continuously it is deteriorating. breakfast is okay, rooms are spacious, internet speed is slow, staff at the reception is amateur and need lot of experience to handle clients. maybe staff should be paid more to get experience staff at the reception. ##### SANDEEP Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Dannys Jul 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lack of maintenance in this property is very bad!!! Shower area including fixtures in very poor conditions, toy missing toilet seat, old fridge, NO Recommend this Hotel to anyone.. ##### Dannys Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Gerald Jan 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a hotel, you are renting a disaster. This hotel does not rate even one star. We prepaid for 5 nights and it was so bad the first day that we left even though we didn't have another hotel booked. There were no towels, no soap, no hot water, and the shower curtain was so short that that taking a cold shower covered the bathroom floor with water. The breakfast was terrible. No choice just what they served: old dry white bread, a very small portion of scrambled eggs, 1 cup of coffee, and old fruit. Horrble. I asked to get a refund on our last 4 days but was told that they would not do that because we booked on hotels.com. I am hoping that hotels.com will give me a refund. Do not waste your time with this hotel it sucks. ##### Gerald Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Luis Jan 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I highly don’t recommend this hotel The picture on your web is far from realistic. The place is outdated by all means, furniture, bathroom and all the doors have lose frames so you have to slam them. No phone in the room to call the front desk. Room service is not daily, you have to request it and has to be done before 1pm. I ask for a floor towel and they didn’t have any. The TV was an 18” monitor. No closet or hangers. No electronic key to enter your room. The breakfast Not done by professionals, done by the maids, in their working clothes. One menu for all. The rack in the bathroom is too small to hang the towel to dry. No magnifying mirror for shaving. ![](https://a.travel-assets.com/ugc/hotel-reviews/2AAD52ABC78AB36AF7AAA8620FA9D3EE41E80AB61738170910715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48DACCD06130A3BC55F1AF116D8A90445529F6C01738170911499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/555B97916AFEEA522CFD7869E64A47C55F3F44D81738170922797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EE66AB01683AA71D5423F9F9404AF609BBCB95E31738170920299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 14 nights in Jan 2025 ### 4/10 Poor #### Jennifer Dec 9, 2024 Disliked: Staff & service, room comfort #### Did not meet expectations Unfortunately the stay at this hotel did not meet expectations. Our rooms were not ready for check-in when we arrived. When we finally got to the room around 30 mins after check-in time, it was not the room we booked. When we told the front desk, they went back and forth with us on it and did not want to change the room. We asked to speak with a manager and they told us she was not on-site and we would have to wait until the next day to "possibly" change the room. It was not until mid-day the next day that they changed our room AFTER we told them we wanted to check-out of the hotel. The breakfast was subpar, with eggs, arepas, and papayas being the only options every day. The ladies in the dining area were serving food and cleaning tables with the same gloves on. The plates for the food were always wet and had to be personally wiped off before the staff could put food on the plates. The room cleaning protocol was weird because we had to hand over our key to front desk before we left the hotel for the day if we wanted them to clean our room. And when they did clean, they always didn't give us enough of everything. We had three of us in one room and they always gave us just two towels, no soap refill, and not enough toilet paper. We had to ask the front desk for toilet paper at least 3 times in our one week stay and every time, they would question why we needed it. Overall, I would not recommend this hotel and would not stay here again. ##### Jennifer Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Miguel angel Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bonito lugar y centrico ##### Miguel angel Stayed 4 nights in Nov 2025 ### 8/10 Good #### Natali Andrea Nov 12, 2025 Liked: Amenities, property conditions & facilities Hola La habitación estaba muy cómoda,sin embargo observamos varias cucarachas pequeñitas en el baño . Las sábanas no fueron cambiadas en los 7 días de estancia . El personal atento a las solicitudes . Había ruido Pero no afectó nuestro descanso ##### Natali Andrea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Grisel Oct 27, 2025 Liked: Cleanliness Muy bueno ##### Grisel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Ziaddrean Luis Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estaba excelente todo, lo único que no era lo mejor es que pal desayuno era lo que t hagan no podía pedir algo diferente ##### Ziaddrean Luis Stayed 7 nights in Oct 2025 ### 2/10 Terrible #### Luciano Oct 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Una instancia terrible, hospedaje con cucarachas y desayunos diario puro huevo con café. ##### Luciano Stayed 7 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Resorts World Bimini](https://www.expedia.ca/Alice-Town-Hotels-Hilton-At-Resorts-World-Bimini.h9435932.Hotel-Information) > > [Amor Arenal Adults Friendly](https://www.expedia.ca/La-Fortuna-Hotels-Amor-Arenal-Adults-Only.h29335103.Hotel-Information) > > [The Lady MacDonald Country Inn](https://www.expedia.ca/Canmore-Hotels-The-Lady-MacDonald-Country-Inn.h8647566.Hotel-Information) > > [Blue JackTar](https://www.expedia.ca/Puerto-Plata-Hotels-Blue-JackTar.h521121.Hotel-Information) > > [Novotel Medellín El Tesoro](https://www.expedia.ca/Medellin-Hotels-Novotel-Medellin-El-Tesoro.h23856593.Hotel-Information) > > [Dann Carlton Medellin Hotel](https://www.expedia.ca/Medellin-Hotels-Dann-Carlton-Medellin-Hotel.h112569.Hotel-Information) > > [Courtyard by Marriott Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Toronto-Airport.h687590.Hotel-Information) > > [The Click Clack Hotel Medellin](https://www.expedia.ca/Medellin-Hotels-The-Click-Clack-Hotel-Medellin.h33241103.Hotel-Information) > > [B&B Oliver](https://www.expedia.ca/Oliver-Bed-And-Breakfast.d181781-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotels in Dawson Creek](https://www.expedia.ca/Dawson-Creek-Hotels.d3925.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Costa Mujeres](https://www.expedia.ca/Costa-Mujeres-Hotels-All-Inclusive-Hotel.0-0-d553248633894641323-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) ### Flights > [Flights from Detroit (DTW) to Daytona Beach (DAB)](https://www.expedia.ca/lp/flights/dtw/dab/detroit-to-daytona-beach) > > [Flights from Amsterdam (AMS) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/ams/yka/amsterdam-to-kamloops) > > [Flights from Thunder Bay (YQT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yqt/yyz/thunder-bay-to-toronto) > > [Flights from Montreal (YUL) to Iasi (IAS)](https://www.expedia.ca/lp/flights/yul/ias/montreal-to-iasi) > > [Flights from Toronto (YYZ) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyz/mia/toronto-to-miami) > > [Flights from Windsor (YQG) to San José (SJO)](https://www.expedia.ca/lp/flights/yqg/sjo/windsor-to-san-jose) > > [Flights from Montreal (YUL) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yul/cun/montreal-to-cancun) > > [Flights from Edmonton (YEG) to Miami (MIA)](https://www.expedia.ca/lp/flights/yeg/mia/edmonton-to-miami) ### Cars > [Car rentals in Belleville](https://www.expedia.ca/Car-Rentals-In-Belleville.d6057820.Car-Rental-Guide) > > [Convertible Car Rentals in Italy](https://www.expedia.ca/Convertible-Car-Rentals-In-Italy.d86-tConvertible.Car-Rental-Destination-Class) ### Packages > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides) > > [Swoope Vacations](https://www.expedia.ca/Swoope.d3000460689.Destination-Travel-Guides) > > [Malecon](https://www.expedia.ca/Malecon-Downtown-Puerto-Vallarta.d502420.Vacation-Attraction) > > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas)