Réception

Kruger Park Lodge – Avis

4 out of 5
Kruger Park Lodge
Kruger Park Road, Mbombela, Mpumalanga

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 8 avis sur 23." "
Note de 8 – Bien, d’après 8 avis sur 23." "
Note de 6 – Acceptable, d’après 7 avis sur 23." "
Note de 4 – Médiocre, d’après 0 avis sur 23." "
Note de 2 – Terrible, d’après 0 avis sur 23." "

8,0/10

Propreté

8,0/10

Service et personnel

8,0/10

État et installations de l’hébergement

Avis

8/10 – Bien

Sébastien

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Confort de la chambre
Superbe environnement, Lodge décevant...
Superbe environnement. Les lodges appartiennent à des propriétaires, et sont très variables. Évitez le Lodge 532 que nous avions: éclairage blafard le soir, pas de chauffage...contrairement à d'autres lodges de nos amis.
Séjour de 5 nuits en juillet 2017

8/10 – Bien

FABRICE

Points faibles : Propreté
Les chmabres sont en fait des chalets de proprietaires autour d un golf ... entourage tres beau avec des impalas en liberté et des singes mais tous les chalets ne se valent pas .Possibilité de tomber sur des chalets grand luxe avec cheminée et joli mobilier et electromenager mais aussi de tomber sur un chalet de heidi sans chauffage datatnt des annees 1960 . pas de wifi gratuit .. A noter des hippo dans la mare et d agreables equipements comme tennis , billard , mini golf , trempolins . Restaurant qui pourrait etre bien mais jamais de feu dans la cheminee malgré 5 degres dehors , table avec nappe en plastique et des serveuses desagreables et tete en l air qui oublient les commandes en se curant les dents avec une allumette ... Les plats sont toutefois bons mais temps de preparation long et long ...
Séjour de 6 nuits en juillet 2017

8/10 – Bien

Stéfan, Kani-Keli

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Charmant et hors du monde
Charmant de voir des gazelles de la terrasse au petit matin ou d'aller observer des hippos dans la rivière qui traverse le lodge. Sympa le grand chalet à toit de chaume. On se sent hors du monde, pas de wifi dans le chalet. Ca peut réserver des surprises. Je me suis fait voler ma CB au mall du coin. Retour en deux minutes à l'hotel pour passer un coup de fil et l'annuler... Pas possible d'appeler à l'international ni du chalet ni de la réception! Manager incapable de répondre à la situation. La directrice générale m'a ouvert son bureau, m'a fait accompagner à la police. Très bien mais j'ai mis une heure avant de joindre ma banque.

10/10 – Excellent

Andrew

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en décembre 2019

6/10 – Acceptable

changhee

레스토랑 음식은 좋았으나 너무나 느린 응대에 실망함
Séjour de 1 nuit en octobre 2018
Galia a répondu le 29 oct. 2018
Dear Guest Thank you for taking the time to leave this review. Thank you for your comments concerning the restaurant. These have been noted and will be taken up with the company to which we outsource our food and beverages services. These remarks are valuable to us, as they assist us to identify areas that require our attention. These will be addressed - thank you once again for your feedback. We apologise that this aspect of your stay did not exceed your expectations. We trust that you enjoyed our beautiful resort and that you enjoyed exploring the Kruger National Park and the area’s other attractions. Kind regards, The management & staff at Kruger Park Lodge

6/10 – Acceptable

LWStan, London

Points forts : Confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
Resort with excellent location on river
We hired 2 chalets' no's 528 & 529. 528 was in good shape but 589 was not. The master bedroom carpets were dirty and the chalet needed painting. We paid for half board but found the food generally very poor. Breakfast was OK with eggs cooked while you waited, the sausages and bacon were good but there was little fresh fruit. The evening meal starters were poor, those which should have been hot were cold and the roast was generally overcooked. The facilities this resort offers are excellent with Tennis, Table tennis, a small Pool table, a nice swimming pool and of course, Golf. The hippo pool and hide are well worth a visit with good views of a large number of hippos. We also saw kingfishers, a darter and egrets.
Séjour de 3 nuits en août 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic Space House, nice hippos in the lake, Swimmingpool could be cleaner, Overall Great Place to stay
Séjour de 2 nuits en août 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing stay! Perfect facilities , well maintained
Séjour de 2 nuits en août 2017

8/10 – Bien

Michele

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kruger Park Lodge - stayed for 4 nights
Great hotel for families. Lots of activities for kids especially during school holidays when there is an entertainment co-ordinator arranging lots of varied games and activities for the kids. The accommodation was very clean and spacious with everything you need including washing machine and a bbq on the deck. Close to the town/shopping Centre and Kruger NP but would highly recommend having your own vehicle to get around.
Séjour de 4 nuits en juillet 2017
Thank you for your feedback! Hope to see you at the resort again soon.

6/10 – Acceptable

Voyageur vérifié

Points forts : Confort de la chambre

6/10 – Acceptable

Andreas

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Ok Hotel, but better places around
The location is ok but not more. It is close to Kruger Park and in a golf club resort. Staff is very friendly and helpful. However, the rooms are outdated and worn out and need upgrading to keep up expected standards. WiFi is quite expensive charged by MB. I would not recommend this place anymore as there are better places around.

8/10 – Bien

Sarah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful Property
The resort is great - you can do a ton of game and bird viewing on premesis. The only thing I would highly recommend is using the Numbi gate to Kruger rather than the Phabeni Gate. Phabeni is closer but MUCH ruder and much busier. Numbi is an extra 5 minute drive but well worth diversion.

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Huge room & very friendly staff
Huge rooms, very clean and well kept. The food at the restaurant was very good, and the staff very friendly. Most of all, it was very convenient for the Phabeni Gate of the Kruger National Park - only about 15 minutes drive away.

8/10 – Bien

Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location for the Kruger Park. Friendly service. Restaurant food was OK. Wi-Fi was not free and speed was slow. Facilities were good - golf, putt-putt, pool, etc.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful place.
Wonderful Place,Well Mentained, cottage, envoirnment Etc.

10/10 – Excellent

Willem, Groblersdal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Very nice clean rooms very good service

6/10 – Acceptable

Voyageur vérifié

Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
Good rooms, shame about the service
5 nights in a 3 bed chalet. House and surrounds were very good although they could not provide a baby cot until the next day despite our request when booking. food from the buffet was average at best, the service was without one smile (the only place we experienced this on the whole trip) and the music in the restaurant (plus the menu) gives the feel of a place stuck in the 80s.

6/10 – Acceptable

Wayne, UK

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Great location but poor service
We arrive at Kruger Park Lodge late at night and for one night only - a stopover before safari. It is a great location and great set up with cottages that are clearly timeshare, weekly rentals and the odd stopover guest. The site is very secure and with a golf course, swimming pool, great kids play area and wild animals on view from the edges of the resort - it is an idyllic setting. The main let down for us, were the staff, who weren't exactly welcoming and also did the minimum to make you feel comfortable. Simple things like showing you to the lodge and explaining the facilities, timings for meals, what's included and what's not etc etc Instead we were drawn a map, and in the dark, told to find the cottage. It strikes me that if you're a one night visitor they don't know how to accommodate you, as they are predominantly set up for timeshare (minimal) support

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Don, Atlanta, GA, USA

Points forts : Service et personnel
Good hotel for family, but the food is lacking.
Our initial impression of this hotel was negative, but improved after the first night. When we checked in, the chalet we were assigned was not clean. Someone had left a window open and there were bird droppings in the kitchen area and the hallway leading to the bedroom. We were then given another chalet, but it was difficult for us to find it in the dark. Someone finally came from the office after we had frighten all of our resident neighbors. Things did improve from there. The second chalet was clean, free of pests and comfortable. Except for the toaster, all the appliances were in good working order. The best feature of this hotel is the Hippo Hide where we were able to see hippos up close and we also saw a crocodile. The biggest disappointment for us was the food. It lacked a lot to be desired. The only thing that I can rate highly on the menu is the calamari. Therefore, I would recommend this place, but only if one plans to eat elsewhere. The security makes up for all other short comings of this facility. It is gated and guarded 24x7. We felt secure the entire stay.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Raumwunder!
Ist eigentlich gar kein Hotel. Wir haben zwei Zimmer gebucht und bekamen ein 200qm Ferienhaus zur Verfügung gestellt. Wir fühlten uns wie Einheimische mit eigenem Feriendomizil. Die Häuser sind geschmackvoll über einen 9-Loch Golfplatz verteilt. Die Reception, ein riesiges reetgedecktes Haus, ist auch Frühstück- und Abendessenplatz. Es gibt zwei öffelntlich Poos und einen tollen Kinderspielplatz mit Trampolin. Der Service ist nett und war supertolerant mit Ein- und Aus-Checkzeiten.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Calm and lovely lodge
Beautiful grounds. Staff not as informative as we would have liked, at least initially. Restaurant food was great. Our unit was lovely and clean, and the facility a calm respite from the hustle of Hazyview.

10/10 – Excellent

Vivek, Mumbai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
My second visit
Excellent hotel with a nice 9-hole golf course. Located close to the Kruger National Park. Warm and friendly staff.