6/10 Okay
Jonathan S.
Nov 27, 2021
Liked: Cleanliness
Enjoyable property, but disappointing experience.
The property was very nice. The overall experience, however, was disappointing. When booking the property I scheduled for the wrong days. When realizing this, through the VRBO site the change in dates was confirmed. When we arrived at the property to check in, Marcus said that he was unaware of the change.
An additional disappointment is the fact that we were unaware that the property was inaccessible by car. We spent 45 minutes driving around looking for the property we’d be staying, not realizing we would have to take a golfcart to get to the cabin.
Once we were in the cabin, while the cabin was quaint, we were disappointed about the fact that the lights wouldn’t come on and the bedroom tv didn’t work. What’s more, one of the floor vents, which was hidden under a rug, was broken. My wife had tripped because of this and, despite making Marcus aware of it, the vent wasn’t fixed during our stay.
The final disappointment is that the property as listed on VRBO didn’t explicitly say that no Wi-Fi was available. As such, I wasn’t able to access my worksite remotely. Had I been aware of this, I never would have made the reservation in the first place because I was on call during our stay.
We have plans if taking our grandkids to a cabin for a similar stay. Unfortunately, due to our overall experience at this site we will not make future reservations at this location.
Jonathan S.
Stayed 3 nights in Nov 2021