Title: Shinshu Matsumoto Utsukushigahara Onsen Shoho - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel in Matsumoto with a sauna and a 24-hour front desk ![Spa](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/287daa47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/2f397519.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/6cfa3069.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Room with living room and Open Air Bath (70sqm) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/fa9c54fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/c4f34415.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shinshu Matsumoto Utsukushigahara Onsen Shoho in Japan offers a sauna, spa tub, massage services, and free self-parking. Guests can enjoy an arcade/game room and conference space, catering to both leisure and business needs. Perfect for unwinding after a day of exploration. 8.6 Excellent ## Popular amenities - Hot tub - Breakfast available - 24/7 front desk - Room service - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5542241&PinnedHotelID=5542241&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Japanese Style Room, West building | In-room dining](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/527dfe4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, West building ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 5 - 1 Twin Futon ![Triple Room with Private Bathroom](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/01afff30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room with Private Bathroom ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 3 - 3 Twin Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/1d1053f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 2 - 2 Twin Beds ![Modern Traditional Single Room, Non Smoking (No View, Shared bath) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/7f14cd28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Traditional Single Room, Non Smoking (No View, Shared bath) ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 1 - 1 Twin Bed ![Modern Traditional Twin Room, Non Smoking (No View, Shared bath) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/43a57882.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Traditional Twin Room, Non Smoking (No View, Shared bath) ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 2 - 2 Twin Beds ![Modern Japanese Style Room, Non Smoking (No View, Shared bath) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/fe1e9835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Japanese Style Room, Non Smoking (No View, Shared bath) ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 2 - 2 Twin Futons ![Twin Room with Private Bathroom ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/d4ab77d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Private Bathroom ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 2 - 2 Twin Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/1d1053f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - Sleeps 2 - 2 Twin Beds ![Japanese Western Room with living room and Open Air Bath (70sqm) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/de597312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room with living room and Open Air Bath (70sqm) ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - 753 sq ft - Sleeps 5 - 2 Twin Beds and 3 Twin Futons ![East Building Japanese Room with living room and Mist Sauna (55sqm) ](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/df4165cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### East Building Japanese Room with living room and Mist Sauna (55sqm) ### Highlights Sauna Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker - 592 sq ft - City view - Sleeps 5 - 5 Twin Futons ![East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542241/9d0c5d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### East Building Japanese Room with living room, Open Air Bath and terrace (56sqm) ### Highlights Air conditioning Refrigerator TV Bidet Private bathroom Hair dryer Coffee/tea maker In-room safe - 603 sq ft - Sleeps 5 - 5 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Shinshu-Matsumoto-Utsukushigahara-Onsen-Shoho.h5542241.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Shinshu-Matsumoto-Utsukushigahara-Onsen-Shoho.h5542241.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.24464%2C138.00380&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sgSCX20Go1_5mNlAh98e_OrgTyw=) 527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221 #### What's nearby - Utsukushigahara Onsen - 3 min walk - 0.3 km - Asama Hot Spring - 5 min drive - 3.0 km - Matsumoto City Museum of Art - 6 min drive - 3.6 km - Matsumoto Performing Arts Center - 6 min drive - 4.0 km - Matsumoto Castle - 7 min drive - 3.5 km #### Getting around - Matsumoto Station - 6 min drive - Midoriko Station - 20 min drive #### Restaurants - ‪Starbucks - ‬3 min drive - ‪台湾料理 紅葉 - ‬3 min drive - ‪札幌らーめん そらや - ‬3 min drive - ‪モスバーガー - ‬4 min drive - ‪狼煙 - ‬4 min drive ## About this property ### Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel near Matsumoto Castle You can look forward to an indoor mineral hot spring (onsen), a terrace, and a garden at Shinshu Matsumoto Utsukushigahara Onsen Shoho. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and conference space. Other perks include: - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and bike rentals - Hot springs on site, a vending machine, and an elevator Room features All 97 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and bidets - Refrigerators, coffee/tea makers, and phones ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/a1eb8473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsumoto Hotel Kagetsu Matsumoto - Hot tub - Spa - Free WiFi - Restaurant 9.0 Wonderful 942 reviews CA $186 CA $204 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs](https://images.trvl-media.com/lodging/88000000/87810000/87802400/87802389/a0d53044.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aduminoyu onyado nonomatsumoto Matsumoto - Spa - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 212 reviews CA $112 CA $127 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=87802389&PinnedHotelID=87802389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/66000000/65700000/65697600/65697521/b9ff2a52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tabino Hotel Matsumoto Matsumoto - 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Parking included - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 55 reviews CA $139 CA $160 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19848975&PinnedHotelID=19848975&HadPinnedHotel=true®ionId=-1&adults=2) ![Main building with private bathroom (2 futon beds), Non Smoking](https://images.trvl-media.com/lodging/102000000/101030000/101030000/101029999/44af99f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nunoya Ryokan Matsumoto - Free WiFi - Restaurant - Air conditioning - Parking available 9.4 Exceptional 33 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=101029999&PinnedHotelID=101029999&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11450000/11447800/11447710/91035836.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saito Hotel Ueda - Pool - Spa - Parking included - Free WiFi 8.0 Very good 5 reviews CA $346 CA $386 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=11447710&PinnedHotelID=11447710&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle - Free self parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person - Snack bar/deli ### Things to do - Arcade/game room - Bicycle rentals - Hot springs - Hot tub - Karaoke - Sauna ### Family friendly - Arcade/game room - In-room refrigerator - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Vending machine ### Guest services - No housekeeping service - Tour and ticket assistance - Wedding services ### Business services - Computer station - Conference space ### Outdoors - Garden - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10:00 AM ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Dinner is available by reservation only and cannot be requested after check-in. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Public baths and chartered baths are available from 5 AM until midnight. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Shoho Matsumoto Shoho Hotel Shoho Matsumoto Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Shinshu Utsukushigahara Onsen Shoho Hotel Shinshu Utsukushigahara Onsen Shoho Shinshu Utsukushigahara Onsen Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto ## Frequently asked questions ### Is Shinshu Matsumoto Utsukushigahara Onsen Shoho pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Shinshu Matsumoto Utsukushigahara Onsen Shoho? > Self parking is free at this property. ### What time is check-in at Shinshu Matsumoto Utsukushigahara Onsen Shoho? > Check-in start time: 3 PM; Check-in end time: 10:00 AM. ### What time is check-out at Shinshu Matsumoto Utsukushigahara Onsen Shoho? > Check-out is at 10 AM. ### Where is Shinshu Matsumoto Utsukushigahara Onsen Shoho located? > Situated in Matsumoto, this hotel is within a 15-minute walk of Utsukushigahara Onsen and Matsumoto Folkcraft Museum. Asama Hot Spring and Agatanomori Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 25 8 - Good 17 6 - Okay 6 4 - Poor 2 2 - Terrible 0 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Hiroshi Oct 2, 2022 Liked: Staff & service, amenities, property conditions & facilities スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。 ##### Hiroshi Stayed 1 night in Sep 2022 ### 8/10 Good #### Kaori Aug 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。 ##### Kaori Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Verified traveller Jan 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 露天風呂の気持ち良いホテル 市内から10分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。 ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Tip Rossan Jan 29, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店很大,设施齐全,我们的房间正对松本城,夜景很美,温泉设施很好,尤其美人汤池,室外汤池正对夜景,虽然温泉水一般,但性价比实在很高,非常值得一去的酒店 ##### Tip Rossan Stayed 1 night in Jan 2020 ### 6/10 Okay #### Gregory Jan 6, 2020 #### A One Time Experience. Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups. ##### Gregory Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Mayumi Oct 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。 ##### Mayumi Stayed 1 night in Oct 2019 ### 10/10 Excellent #### T.B., Tokyo Oct 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English. ##### T.B. Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller Oct 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 良かった! 食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい! ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### yasushi Sep 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。 ##### yasushi Stayed 1 night in Sep 2019 ### 10/10 Excellent #### 丸山敏, 静岡 Sep 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事とスタッフのサービスが良かった ##### 丸山敏 Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Aug 2, 2019 Liked: Property conditions & facilities #### 朝食のコーヒーが美味しいです。 お風呂が広くて、朝食が美味しかったです。 デザートのスイカも美味しかったです。 ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### takao Aug 2, 2019 Liked: Room comfort #### 孝夫 トイレの空調不足にホコリが溜まっている ##### takao Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Aug 1, 2019 Liked: Staff & service, amenities, property conditions & facilities 予約時に夕食を申し込み忘れた その場で対応してくれてありがとう ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Ryuji Jul 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### 値引率の表示がえげつない。 宿自体はとても良いですがあてがわれた部屋は最低クラスだったかと。値引率の表示の仕方には疑問が残るのと、部屋が眺望のない部屋だったのは納得がいっていません。 ##### Ryuji Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller May 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 心地よい滞在のできる旅館でした。 夜遅く到着したのにも関わらず、丁寧に対応してくださいました。 朝食の種類も豊富で美味しかったです。お部屋に持って帰れる珈琲サービスの心遣いが嬉しかったです。 お風呂の終了時間が24時と聞いていたのですが、23時に閉まるお風呂もあり、そこには入れず残念でした(男女入れ替えの展望風呂で、翌朝彼は入れました)。 ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### michihiro May 25, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### 静かで快適なお宿 清潔感が有り、食事も程よい量で、味も良く満足でした ##### michihiro Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller May 12, 2019 Liked: Cleanliness, amenities, property conditions & facilities 景色を見ながら足湯につかれたり、温泉の種類が多く、楽しめます。朝食が美味しかったです。しかし、露天風呂の1つが虫風呂になっていて不快でした。あそこまで虫が浮いているお風呂は初めてです。(網ですぐ取れるレベルではない)2度入って2度とも虫がすごかったので、スタッフの方が定期的に取られた方がいいと思います。 ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller Apr 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 翔峰酒店坐落在松本市的半山位置,站在大堂外的觀景臺能飽覽整個松本市及雪山,非常美麗! 房間內的設施齊備,但佈置可說是一般。 酒店內設兩個免費溫泉會館,各有特色,一個能飽覽松本市,一個在園林內,浸泡在其中,非常舒適! 如果有機會再遊松本市,必定住這間溫泉酒店。 ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### DP, Seattle, USA Mar 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was an excellent stay. Beautiful views of Matsumoto and the mountains, amazing open air bathes and amazingly friendly staff. Dinner was very good and breakfast was also great. Wish we had stayed longer! ##### DP Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Jan 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A nice Onsen hotel~ The meal provided was delicious and sophisticatedly designed. ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Bonnie, Bangkok Oct 27, 2018 Liked: Staff & service Nice onsen and lovely staff. The in-room onsen is smaller than I expected but the public one is nice. Women's one has two indoor pools and two outdoor. Room comes with half board (set dinner and buffet breakfast). ##### Bonnie Stayed 1 night in Sep 2018 ### 8/10 Good #### Verified traveller Aug 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 静かな場所にある 宿泊前々日に予約したけどとてもいいホテルでした。また機会があれば泊まってみたいところです。黒四や上高地の拠点となる立地でお薦めです。 ##### Verified traveller Stayed 1 night in Aug 2018 ### 6/10 Okay #### Verified traveller Aug 19, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### お風呂が最高 夏休み中に一泊しました。お風呂は最高でした。食事も設備も良かったです。ただ、チェックイン、夕食、朝食で長く待たされ、残念です。 ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Young Bin Aug 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice 온천이 훌륭했다. 시설도 깨끗했다. 온천과 휴양을 목적으로 한다면 추천할 호텔이다. ##### Young Bin Stayed 1 night in Jul 2018 ### 10/10 Excellent #### rf Jul 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort エントランスホール、温泉、廊下や部屋が清潔に保たれている。 とても快適に過ごさせて頂いた。 ##### rf Stayed 1 night in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Flights > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada)