Title: Palapa Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=374&destination=Mataram%2C+West+Nusa+Tenggara%2C+Indonesia&selected=16107121&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palapa Hotel Travelers can sip coffee or handle business needs at the 24-hour front desk while preparing for adventures in this scenic destination ## Photo gallery for Palapa Hotel ![Restaurant - Palapa Hotel (Mataram)](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/d359b9f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Palapa Hotel (Mataram)](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/6bea5ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, rollaway beds, free WiFi, bed sheets - Palapa Hotel (Mataram)](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/e7f4e3a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Terrace/patio - Palapa Hotel (Mataram)](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/d9a7513e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Palapa Hotel (Mataram)](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/56e5aa05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palapa Hotel sits in a scenic area where guests enjoy both WiFi and self parking. The property offers practical amenities including dry cleaning services, an ATM for banking needs, and an on-site coffee shop where visitors can relax between explorations. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Mar. 25 - Mar. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 26 - Mar. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/17000000/16110000/16107200/16107121/cf88593f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - City view - 129 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Palapa-Hotel.h16107121.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Palapa-Hotel.h16107121.Hotel-Information) ## About the area Mataram is home to Palapa Hotel. Pura Meru and Mayura Park are local landmarks, and the area's natural beauty can be seen at Senggigi Beach and Pura Agung Narmada. [Visit our Mataram travel guide](https://www.expedia.ca/Mataram.dx374) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.58883%2C116.12073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WOlrKnJ4bb67qcLtSuiQ0Jgu2yY=) Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238 ### What's nearby - ![Mayura Temple and Park showing a pond and a temple or place of worship](https://images.trvl-media.com/place/6319901/97206759-b02c-4af1-aa0c-4b1781f1911e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mayura Park 19 min walk \- 1.6 km - ![Mataram showing a temple or place of worship](https://images.trvl-media.com/place/553248621526914929/5c9e1c28-4fc9-4720-b6ea-73de36a67922.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pura Meru 19 min walk \- 1.6 km - Mataram Mall 1 min walk \- 0.1 km - Lombok Epicentrum Mall 6 min drive \- 2.3 km - Islamic Center NTB 8 min drive \- 2.7 km ### Getting around - Lombok (LOP-Lombok Intl.) 42 min drive ### Restaurants - Richeese Factory Mataram Mall 4 min walk - Bakmi Raos 2 min walk - Coffee Toffee Mataram 1 min walk - Paris Studio Photo & Cafe 1 min walk - Bebek saos Telur Asin Pak Joss 1 min walk ## About this property ### Palapa Hotel Property highlights A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Palapa Hotel. Guests can connect to free in-room WiFi. Additional perks include: - Free self parking - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and ATM/banking services Room features All guestrooms at Palapa Hotel have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Rollaway/extra beds, daily housekeeping, and desks ## Similar properties ![Dining](https://images.trvl-media.com/lodging/108000000/107200000/107199600/107199594/1e3be730.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ZAVANA Rooms Mataram - Pool - Spa - Parking included - Free WiFi 8.4 Very good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=107199594&PinnedHotelID=107199594&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/14000000/13220000/13211800/13211715/699fa707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lombok Astoria Hotel Mataram - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 89 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=13211715&PinnedHotelID=13211715&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101730000/101728100/101728062/1b26529b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Life 93403 Penginapan Adinda Mataram - 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evening/night](https://images.trvl-media.com/lodging/29000000/28820000/28814400/28814311/ebfc2bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hastina Hotel Lombok Mataram - Parking included - Free WiFi - Restaurant - Air conditioning 6.8 3 reviews CA $16 CA $20 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=28814311&PinnedHotelID=28814311&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/96000000/95890000/95882500/95882408/d0efda51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Gian Homestay Near Masjid Al-Ihsan Senggigi - Parking included - Free WiFi - Room service CA $5 CA $6 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=95882408&PinnedHotelID=95882408&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91130000/91128300/91128243/beeaf8f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bintang Khanida Syariah by ecommerceloka Mataram - Parking included - Free WiFi - Air conditioning - Housekeeping [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=91128243&PinnedHotelID=91128243&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=16107121&PinnedHotelID=16107121&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16107121,107199594,13211715,101728062,32713271) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - A coffee shop/cafe ### Restaurants on site - Coffee Toffee ### Family friendly - Laundry facilities - Rollaway/extra bed ### Conveniences - 24-hour front desk - ATM - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Terrace ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Desk ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher ### Property is also known as Palapa Hotel Mataram Palapa Mataram Palapa Hotel Hotel Palapa Hotel Mataram Palapa Hotel Hotel Mataram ## Frequently asked questions ### Is Palapa Hotel pet-friendly? ### How much does it cost to stay at Palapa Hotel? ### How much is parking? ### What time is check-in at Palapa Hotel? ### What time is check-out at Palapa Hotel? ### Does Palapa Hotel provide a shuttle to the airport? ### Where is Palapa Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palapa Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.6 Location ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 4 8 - Good 5 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 8/10 Good #### Verified traveller Dec 3, 2018 Liked: Staff & service, property conditions & facilities #### Базовый отель для непритязательных туристов В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя . ##### Verified traveller Stayed 2 nights in Nov 2018 Verified ### 8/10 Good #### アム May 5, 2018 Liked: Cleanliness, room comfort #### まさにビジネスホテル 町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。 ##### アム Stayed 1 night in May 2018 Verified ### 10/10 Excellent #### RO Mar 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 多分メジャーなホテル Maybe major hotel 良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach ##### RO Stayed 1 night in Mar 2018 Verified ### 10/10 Excellent #### 김지선 Jul 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 마타람몰 바로옆. 공항가기전 쉬어가기좋아요 2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요. 나름 깨끗하고 숙박하기도 좋을거같은곳이었어요 일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 ! ##### 김지선 Stayed 1 night in Jul 2017 Verified ### 4/10 Poor #### clement Jun 5, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service No wifi in the room. Receptionnist are flabby and not very helpful... ##### clement Stayed 1 night in Jun 2017 Verified ### 6/10 Okay #### Verified traveller Apr 6, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Poor room setup. Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly. ##### Verified traveller Verified ### 8/10 Good #### ｇｇ Mar 11, 2017 Liked: Staff & service レジャーやホテルからの展望等は、期待できないが、マタラムモールの真裏にあるので、ちょっとした買い物や食事に行く時は、かなり便利。 あと、下のカフェテリアも割りとリーズナブルなので、昼食やコーヒーが飲みたい時には利用しました。 あと、シャワーも水量があり、お湯もしっかりでる。 ##### ｇｇ Verified ### 6/10 Okay #### Rasmus Jan 7, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok til transfer Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner. Coffee Toffee som er nabo til hotellet var dog rigtig lækker! ##### Rasmus Verified ### 8/10 Good #### Hendri Dec 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### cocok dengan budget terbatas dipusat kota hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja ##### Hendri Verified ### 10/10 Excellent #### Verified traveller Nov 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### マタラム中心部すぐそばできれいなホテルでした。 マタラム中心部のすぐそばできれいなホテルでした。 建物も部屋もとてもきれいで、表通りから少し入ったところなので静かでした。 ##### Verified traveller Verified ### 2/10 Terrible #### Nurhayat Aug 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nurhayat Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Mark Oct 22, 2023 ##### Mark Stayed 3 nights in Oct 2023 Verified ### 6/10 Okay #### BRUNO Sep 26, 2019 Disliked: Cleanliness ##### BRUNO Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### Elena Oct 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Elena Stayed 2 nights in Oct 2017