Déjeuner continental gratuit tous les jours

Red Roof Inn Sikeston - Marston – Avis

2 out of 5
Red Roof Inn Sikeston - Marston
501 SE Outer Rd, Marston, MO

Avis

7,4

Bien

Note de 10 – Excellent, d’après 26 avis sur 75." "
Note de 8 – Bien, d’après 20 avis sur 75." "
Note de 6 – Acceptable, d’après 12 avis sur 75." "
Note de 4 – Médiocre, d’après 10 avis sur 75." "
Note de 2 – Terrible, d’après 7 avis sur 75." "

7,4/10

Propreté

8,4/10

Service et personnel

5,8/10

Commodités

7,2/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Liza

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay was very good. Convenient location.
Séjour de 2 nuits en mai 2024
Denise C a répondu le 15 mai 2024
Thanks so much Liza

10/10 – Excellent

Liza

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed the accommodations.
Séjour de 3 nuits en mai 2024
Denise C a répondu le 15 mai 2024
We appreciate you staying with us.

4/10 – Médiocre

Beth

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
The commons areas were so HOT and humid you could bstely breath. Even with the air conditioner on in the room the humidity level was extreme. Air conditiober was brutaky loud, did not allow a much sleep at all.
Séjour de 1 nuit en mai 2024
Denise C a répondu le 13 mai 2024
We greatly apologize Pam. We are checking on the AC system to make sure this is corrected. We hope to see you again.

10/10 – Excellent

Jack

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean hotel. Will stay here again
Séjour de 1 nuit en avril 2024
Denise C a répondu le 2 mai 2024
Thanks so much Jack

10/10 – Excellent

Louis

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Denise C a répondu le 2 mai 2024
Thanks so much Louis

10/10 – Excellent

Sherie

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I liked it had an outdoor space to relax. I did not like the rod in my window holding it closed.(not sure how secure the window is?) I did not like that the upper lock on the door was broken and unable to secure the room.
Séjour de 1 nuit en avril 2024
Denise C a répondu le 18 avr. 2024
Thanks so much Sherie, I will make sure these items are corrected.

10/10 – Excellent

Liza

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pleasantly surprised with the upgraded hotel.
Séjour de 2 nuits en avril 2024
Denise C a répondu le 17 avr. 2024
Thanks so much Liza

8/10 – Bien

Andrew

Séjour de 2 nuits en avril 2024
Denise C a répondu le 2 mai 2024
Thank you Andrew

4/10 – Médiocre

Michael, maple Grove

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Was dirty and very loud.
Séjour de 1 nuit en avril 2024
Denise C a répondu le 6 avr. 2024
Hi Michael, Please accept our apologies for failing to meet your expectations. Cleanliness is something we take very seriously. I assure you this has been addressed. We hope to see you again.

2/10 – Terrible

Robert

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
First room smelled like smoke. Second room was dirty, had an unclean smell, found a dirty shirt behind door in bathroom. We should have changed rooms again, but we were so tired, we just dealt with it. We won’t be staying there again. We will be telling all our artistic skate community to avoid it.
Séjour de 1 nuit en avril 2024
Samantha RediResponse Specialist a répondu le 5 avr. 2024
Dear Robert, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SIKESTON - MARSTON. You indicated that the unpleasant odor you encountered, and the uncleanliness of the room hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you for expressing your concerns and we wish you all the best in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

8/10 – Bien

Sherry

Séjour de 1 nuit en avril 2024
Samantha RediResponse Specialist a répondu le 26 avr. 2024
Thank you for your positive rating, Sherry. The staff at the RED ROOF INN SIKESTON - MARSTON and I were excited when we saw your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your rating. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 – Bien

Julie

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Samantha RediResponse Specialist a répondu le 1 avr. 2024
Thank you for your positive rating, Julie. The staff at the RED ROOF INN SIKESTON - MARSTON and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 – Bien

Scotty

Voyage d’affaires
It’s in a good place for me for business travel. It has been remodeled. Furniture, beds, tvs , paint and flooring are new but not clean.
Séjour de 1 nuit en mars 2024
Samantha RediResponse Specialist a répondu le 31 mars 2024
Dear Scotty,Thank you for taking the time to tell us about your experience at the RED ROOF INN SIKESTON - MARSTON. I am happy you found our newly remodeled hotel to be a good place to stay for your business travels. However, you indicated that the lack of cleanliness hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

10/10 – Excellent

Mainhia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Samantha RediResponse Specialist a répondu le 26 avr. 2024
Thank you for your positive rating, Mainhia. The staff at the RED ROOF INN SIKESTON - MARSTON and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Jennifer

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Denise C a répondu le 21 févr. 2024
Thank you Jennifer

8/10 – Bien

tanya

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Sharma RediResponse Specialist a répondu le 23 janv. 2024
Hello Tanya, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MARSTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

2/10 – Terrible

Darcie

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They didn’t have my reservations thru you (Expedia) had to wait an hour to figure it out and get my rooms. Then there was a hole in the bathroom wall. No soap in shower. Terrible breakfast. Will never book Expedia or go to red roof inn again
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Dwight

Points forts : Service et personnel
Bathroom sink was dirty, dried toothpaste in sink. Bathtub in horrible shape and no drain. Breakfast was very limited. Poor window to street, noisy from highway. The room had been remodeled partly and besides bathroom overall was clean and decent. Lady in front was very helpful and kind. Price was good.
Séjour de 1 nuit en décembre 2023
Denise C a répondu le 21 févr. 2024
Thank you Dwight

2/10 – Terrible

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Not this RedRoof
Noisy heater & no hot water
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Frank, waukon

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Friendly staff but old property and noise from interstate just feet away.
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 23 déc. 2023
Thank you Frank

4/10 – Médiocre

Emily

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, confort de la chambre
Not good
I will never stay at a red roof inn again
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 23 déc. 2023
We would love to know what happened during your stay Emily.

10/10 – Excellent

Amy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really worried about some of the other reviews that I read but I’m here to say that the hotel was great for an overnight stop. Comfy bed and pillows. Clean room. Good breakfast. Some cosmetic signs of age in the room. Otherwise a great stay!! Would stay again!!
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 30 nov. 2023
Thanks so much Amy. We are glad you didn't take all of the reviews to heart. Some are inaccurate. Hope to see you again.

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
En route
Clean quiet and safe. Easy parking and reliable wifi.
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 25 nov. 2023
Thanks so much for staying with us.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 25 nov. 2023
Thanks so much for staying with us.

2/10 – Terrible

Tammie

Voyage en famille
Points faibles : Propreté, commodités
Dislikes:First room was dirty, had leftover stuff from previous guest in room, room not cleaned. Second room, we stayed in, the door lock was broken, the floors were filthy, no toilet paper, sound on tv did not go up, pillows were horrible, extremely lumpy. I forgot my new -new balance shoes, along with a pair of socks and by the time I went back to pick them up, someone was wearing them. The lady that checked us in was awesome, she was nice and understanding. The gentleman that checked us out was not, after we told him what we thought of our stay, he made no effort to apologize, he just ignored us the remainder of the check out time, gave us our receipt and sent us on our way. Absolutely hands down, the worst hotel experience I have ever had.

8/10 – Bien

Jeffrey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great last minute stay option!!! Very friendly staff.
Séjour de 1 nuit en novembre 2023
Denise C a répondu le 3 déc. 2023
Thanks so much Jeffrey

4/10 – Médiocre

Chandreyee

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
They have the worst bed and the worst pillows the dirtiest linens and even if you request for extra blanket they will refuse. Abysmal at best.
Séjour de 1 nuit en octobre 2023
Denise C a répondu le 27 oct. 2023
We apologize for failing to meet your expectations with the mattress and pillows. Dirty linens are unacceptable, and this has been addressed with our team. We hope you will return to stay with us again.

10/10 – Excellent

Douglas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
G
Séjour de 1 nuit en octobre 2023
Denise C a répondu le 27 oct. 2023
Thanks so much Douglas.

4/10 – Médiocre

Angela

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The staff was all very friendly and nice. Our room was not clean or maintained.
Séjour de 1 nuit en octobre 2023
Denise C a répondu le 23 oct. 2023
Hi Angela, We greatly apologize for failing to meet your expectations. We pride ourselves on service and cleanliness. We have discussed your review with our entire team to ensure it doesn't happen again. We hope you will stay with us again.

4/10 – Médiocre

Lana

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It looked under construction and the hours for breakfast limited to 9am. When we went for breakfast we found no hot food available. We asked about it and were told that they wouldn't make anymore. We paid $91 for a bed, shower, and no breakfast. We will not return.
Séjour de 1 nuit en octobre 2023
Denise C a répondu le 21 oct. 2023
Hi Lana, We appreciate you staying with us. We apologize for the inconvenience with breakfast. We have addressed this in a meeting with our team to insure it doesn't happen again. We hope you will give us another try.

8/10 – Bien

Larry

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This hotel has been renovated recently. The rooms are very nice . The staff were very nice . I asked for a room on the bottom floor because of my bad knees and they have no elevator , they were very accommodating and even put our friend on the bottom floor. The only complaints I would have would be they have no carts to carry your luggage into your room , and our room air conditioner was very loud . Overall compared to other hotels it’s a very nice hotel .
Séjour de 3 nuits en octobre 2023
Denise C a répondu le 21 oct. 2023
Thanks so much Larry. We appreciate you staying with us and your compliments. We hope to see you again.

8/10 – Bien

Lori

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Good stay
Place is clean and good for the night. Front desk staff was very nice. I would stay again.
Séjour de 1 nuit en septembre 2023
Denise C a répondu le 29 sept. 2023
Thanks so much Lori. We look forward to seeing you again

8/10 – Bien

Terri

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would stay again.
Rooms have been updated since my last visit. Desk clerks were friendly.
Séjour de 1 nuit en septembre 2023
Denise C a répondu le 29 sept. 2023
Thanks so much Terri. We appreciate you staying with us and look forward to seeing you again.

6/10 – Acceptable

Tina

Séjour de 1 nuit en septembre 2023
Dannielle Rediresponse Specialist a répondu le 13 oct. 2023
Hello Tina,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARSTON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

4/10 – Médiocre

Steven

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Room not very clean. TV did not work - got only one channel. Room condition not good - hole in the wall in bathroom. Rooms smelled of smoke. Hotel clerk was very nice.
Séjour de 1 nuit en septembre 2023
Denise C a répondu le 19 sept. 2023
Thanks so much for staying with us Steven. We apologize for the issues you encountered. We are addressing this with our housekeeping department. We take great pride in our cleanliness and do not take your review lightly.

10/10 – Excellent

Shaun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice Place
Needed a place to stay when visiting a friend. The Red Roof was a nice, newly renovated, and quiet place to the night.
Séjour de 1 nuit en septembre 2023
Denise C a répondu le 5 sept. 2023
Thanks so much Shaun. We appreciate you staying with us and hope to see you again.

10/10 – Excellent

Tim

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
good overall hotel
Good hotel for the price, peaceful and right off highway. Very nice for the area, slept good and biscuits and gravy for breakfast!
Séjour de 3 nuits en août 2023
Denise C a répondu le 5 sept. 2023
Thanks so much Tim. We appreciate you staying with us and glad you enjoyed breakfast. We hope to see you again.

10/10 – Excellent

Dianna

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overnight stay
Needed a place to just sleep and shower on our way home. This hotel was so perfect for our needs and the price. Clean and comfortable no frills hotel. Check in was quick a bad staff are friendly.
Séjour de 1 nuit en août 2023
Denise C a répondu le 27 août 2023
Thank you so much Dianna.

6/10 – Acceptable

Montae

Séjour de 1 nuit en août 2023
LaTunde Murrant. Rewards Specialist a répondu le 10 sept. 2023
Hello Montae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARSTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's fine for the price
Séjour de 1 nuit en août 2023
Denise C a répondu le 21 août 2023
Thanks so much James

10/10 – Excellent

Billy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a good place to stay. The staff were great and it looked like they had just finished up renovating it
Séjour de 2 nuits en août 2023
Denise C a répondu le 12 août 2023
Thanks so much Billy. We appreciate you staying with us and hope ot see you again.

10/10 – Excellent

Pedro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Denise C a répondu le 10 août 2023
Thanks so much Pedro

8/10 – Bien

KEERTHI ROY

Points forts : Service et personnel, état et installations de l’hébergement
W
Séjour de 1 nuit en août 2023
Denise C a répondu le 9 août 2023
Thanks so much

10/10 – Excellent

Terence

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Newly refurbished so rooms were in good shape. Quiet property and friendly check-in. Not much around except a truck stop or two.
Séjour de 1 nuit en août 2023
Denise C a répondu le 6 août 2023
Thanks so much Terence. We look forward to seeing you again.

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Nice overnight stay
Front clerk very nice and attentive. Place is perfect for an overnight travel and although clean, there were stains on comforter and bed sheets. The bed was not very comfortable and pillows need to be replaced as do some of the towels. I guess because it may be an older hotel. Overall for pruce good stay.
Séjour de 1 nuit en août 2023
Denise C a répondu le 6 août 2023
Thank you so much for staying with us. We will address these comments. We hope to see you again.

6/10 – Acceptable

john

Séjour de 1 nuit en juillet 2023
Denise a répondu le 3 août 2023
Thanks so much John

8/10 – Bien

James

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not bad for the price. Hard surface flooring in the rooms is a big plus for me. It has been updated.
Séjour de 1 nuit en juillet 2023
Denise C a répondu le 2 août 2023
Thanks so much James.

8/10 – Bien

Tim

Séjour de 2 nuits en juillet 2023
Denise C a répondu le 9 août 2023
Thanks so much Tim

8/10 – Bien

Duane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would stay again.
The staff were very pleasant and helpful. The rooms were average, but seemed very clean. The location was exactly what we needed. Ty for a wonderful stay.
Séjour de 1 nuit en juillet 2023
Denise C a répondu le 17 juill. 2023
Thanks so much for staying with us Duane. We look forward to seeing you again.

2/10 – Terrible

Clifton

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Toilet leaked on my clothes staff refused to have them washed no soap or shampoo in the bathroom other guest outside my room door late in the night talking very loud
Séjour de 1 nuit en juillet 2023
Denise C a répondu le 17 juill. 2023
Hi Clifton, We apologize for your inconvenience. Our industrial machines are not able to wash normal clothes as there is a chance they could ruin them. Our soap and shampoo are in dispensers in shower and near sink. We hope you will return to stay with us again.