Title: The Overlook Summary: - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # The Overlook Summary: Cabin in Mars Hill with kitchen and balcony ![TV, fireplace, video games, books](https://images.trvl-media.com/lodging/77000000/76160000/76154400/76154394/5c43c0c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/77000000/76160000/76154400/76154394/108ddb10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, video games, books](https://images.trvl-media.com/lodging/77000000/76160000/76154400/76154394/a22230c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/77000000/76160000/76154400/76154394/6e4f8fbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, video games, books](https://images.trvl-media.com/lodging/77000000/76160000/76154400/76154394/8ef6ec27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Escape to The Overlook Lodge, where rustic charm meets modern comfort amidst the stunning mountains. With access to Wolf Laurel Country Club Golf Course and its pool, tennis courts, and dining room just steps away. Enjoy cozy nights in with a private hot tub and 3 gas fireplaces or unwind on one of the 3 large back decks with breathtaking views. 9.6 Exceptional ### Entire cabin 4 bedrooms4 bathroomsSleeps 143224 sq ft ## Popular amenities - - - Parking available - Dryer - Pool - Washer ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### The Overlook Summary: Summary: This cabin has EVERYTHING you need for your dream cozy mountain vacation. Miles of gorgeous mountain views off the 3 large back decks. \-2 minutes to Hatley Pointe Mountain Resort \-Access to Wolf Laurel Country Club Golf Course \-Access to Country Club Dining Room \-Access to Country Club Pool, Pickle Ball and Basketball Courts \-Inside gates of Wolf Laurel \-30 Mins to Asheville \-Movie Theater with 120 Inch Screen \-Less than 1 minute to Country Club \-2 Kitchens \-Close to Hiking \-Hot Tub The Space: \-Deck Bar \-3 Gas Fireplaces \-Game Room with Pool Table, Wet Bar & Arcade Table w/ over 400 games \-Deck Gas Fire Pit and Sectional \-Small fenced in space for dogs \-Less than 10 mins to Bald Mountain hike parking \-Brand New Kitchen Appliances - Brand New Living Room Furniture-Brand New Game Room Furniture \-Outdoor Dining Table \-Plenty of space to park multiple cars \-Brand New Kitchen Appliances - Brand New Living Room Furniture-Brand New Game Room Furniture \-Private Chef recommendation upon request \-Family Friendly with full size crib w/ breathable Newton crib mattress, high chair, toddler plates/silverware and baby gates \-Dogs are allowed (Non Refundable $125, up to 2 dogs max) \-2 sets of Washer and Dryer \-Full Size Grill \-Covered Front Porch \-All new mattresses and organic cotton bedding \-Roku Smart TV in Living Room - Game Room(2) - Movie Theater - Basement Living Room \-Amazon Alexa for music on all 3 floors Guest Access: The entire house - country club - playground - pool - pickle ball To use the Wolf Laurel amenities they now require guests to purchase amenity passes for $150 a week which can be paid directly to them. Amenity access is guaranteed only for the restaurant. Other amenities, such as golf, may require separate confirmation or additional fees. Please feel free to call the country club directly to ensure the availability of the amenities you're interested in during your dates. Note: Guest cards do not provide access to the fitness center. The Neighborhood: Inside the gates of Wolf Laurel! Walking distance to the country club. Other Things to Note: Check-in is at 4 pm Check-out is at 10 am Please note, to book this listing you must be over 21 years old Close to hiking, white water rafting and zip lining! Have access to golf course but there is a $150 club access fee(to be paid by guests) 4WD highly recommended during inclement weather Note: Guest cards do not provide access to the fitness center. GUEST VERIFICATION: To ensure a smooth and secure stay, we require the primary guest listed on the reservation to complete a simple screening process within 48 hours of booking confirmation. Please note that your reservation is not confirmed until these steps are completed. Once verified, and prior to check-in, guests will be asked to sign a Rental Agreement that includes: \- Agreeing to our rental terms and conditions. \- Providing a valid government-issued ID and a matching credit card before check-in. \- Paying a non-refundable $60 damage waiver. The damage waiver provides coverage for accidental damage during your stay, as long as it is reported prior to your check-out. This is collected either at the time of payment through the booking platform or afterward, depending on which platform you use to book. The damage waiver covers accidental damage that may occur during your stay. To ensure coverage, all damage must be reported promptly while you’re still at the property. We understand there is normal wear and tear at houses but should anything accidentally break or get stained during your stay please just let us know. Thank you! NOTE: Outdoor pools in North Carolina typically close for the season in October. Availability may vary depending on weather conditions and property-specific maintenance schedules. Please inquire ahead of your stay if pool access is essential. ## Property amenities ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the cabin: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Chef service ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 4 bathrooms - Bathtub - Hair dryer - Shower - Towels provided ### Living spaces - Fireplace ### Entertainment - Books - Stereo - TV - Video games ### Outdoor areas - Balcony - Barbecue grill - Garden ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Office ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - One pet total ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In a rural location - In the mountains ### Things to do - Golfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Garden - Property located in a resort - Unit size: 3,224 square feet ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/115000000/114870000/114867500/114867440/77bab72e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unwind Cabin – Hot Tub, Sauna, Views & Game Room Wolf Laurel - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 5 reviews CA $350 CA $837 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=114867440&PinnedHotelID=114867440&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/84000000/83700000/83699800/83699741/45296d17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scenic Family Getaway, Hot Tub, Theatre, Game Room, Pet Friendly & Elopements OK Burnsville - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=83699741&PinnedHotelID=83699741&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, video games, books](https://images.trvl-media.com/lodging/91000000/90090000/90083800/90083758/c4c958b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Starview Summary: Wolf Laurel - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=90083758&PinnedHotelID=90083758&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/96000000/95150000/95146400/95146327/22d1c348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Mountain Home: 6BR/4BA Hot Tub+Game Room+Golf+Views Wolf Laurel - Pool - Hot tub - Kitchen - Washer 10 Exceptional 11 reviews CA $450 CA $995 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=95146327&PinnedHotelID=95146327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102280000/102276900/102276900/19813c2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Summit Summary:
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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 623064aab6683c0032de1806 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.96400%2C-82.50291&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n634qIIjcbiftIdSTnGZ8A9Cfpg=) Mars Hill, NC #### What's nearby - Hatley Pointe Ski Resort - 3 min drive - 1.3 km - Big Bald - 7 min drive - 3.6 km - Appalachian Trail Sams Gap Trailhead - 13 min drive - 12.6 km - Sams Gap - 14 min drive - 12.9 km - Biltmore Estate - 50 min drive - 62.5 km #### Getting around - Asheville Regional Airport (AVL) - 58 min drive #### Restaurants - ‪Little Creek Cafe - ‬21 min drive - ‪Sky Blue - ‬35 min drive - ‪Natural Harvest Foods - ‬26 min drive - ‪The Lodge Steak and Rib Restaurant - ‬11 min drive - ‪elks lodge waynesville nc - ‬16 min drive ## Frequently asked questions ### Does The Overlook Summary: have a pool? > Yes, this property has a pool. ### Is The Overlook Summary: pet-friendly? > Yes, this property allows pets (limit 1 total). ### What time is check-in at The Overlook Summary:? > Check-in begins at 4:00 PM. ### What time is check-out at The Overlook Summary:? > Check-out is at 10:00 AM. ### Where is The Overlook Summary: located? > Located in Wolf Laurel, this cabin is 1.1 mi (1.7 km) from Pisgah National Forest and 2.3 mi (3.7 km) from Hatley Pointe Ski Resort. Appalachian Trail Sams Gap Trailhead and Sams Gap are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Overlook Summary: Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.8 Location 10 - Excellent 32 8 - Good 2 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Darren G. Feb 14, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay We will definitely be booking another stay. ##### Darren G. Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jeff S. Feb 19, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Vacation Rental This is an amazing vacation rental. We were fortunately able to book this house fairly last minute for a family ski trip to Hatley Pointe. It was just our family staying but the house is very large with tons of space for multiple families if needed. The kids loved all of the amenities - pool table, arcade games, hot tub, bunk bed room and especially the movie theater was a big hit! Mountain views from the back decks are amazing. Could not have asked for a better VRBO home, can't wait to come back! ##### Jeff S. Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Yevgeny I., Alpharetta, GA Jan 5, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great view, great accommodations, great location Great view, great accommodations, great location ##### Yevgeny I. Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Lauren M. Dec 2, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect mountain getaway! The entire process was smooth and there were no surprises -- from booking to check-out! The house was exactly as described and was the perfect amount of space for our group of 12. They obviously considered families when setting up the house, which is always a relief for short term rentals. We had no criticisms, and would stay again in a heartbeat. ##### Lauren M. Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Alan P. Sep 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing place From the views to the accomodations, this place is amazing. We really enjoyed having the pool table, movie theater, and hot tub to make the best of our visit to the Asheville area. We look forward to visiting again. ##### Alan P. Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### Phillip C. Sep 26, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great weekend getaway! The property was definitely as described and very clean. The views are better than shown in the pictures. If you are looking for a quiet area to get away with friends or family, this is a great spot. It is 40 min, approximately, from Asheville proper, but that was not a big deal to our group. I would recommend this to anyone looking for a place this large. ##### Phillip C. Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Judith C. Jun 8, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing house and view We totally enjoyed our family vacation in NC! The house’s amenities were perfect for our group. From the movie room to the pool table to the amazing view- it was a perfect week for us. We loved the Wolf Laurel area. ##### Judith C. Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Lauren V. Jun 17, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome! Clean, fun and comfortable. We will come back! ##### Lauren V. Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Katie D. Aug 19, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Stunning view, stunning property! We absolutely loved our stay here. Everyone had a little something. It was especially accommodating for having children of all ages. We so appreciated the baby gates at the top and bottom of stairs! Very responsive and helpful hosts. Highly recommend! ##### Katie D. Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Elizabeth C. Feb 19, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome!!! This was an awesome experience! ##### Elizabeth C. Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Caitlin K. Mar 15, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect family friendly home with beautiful long range views We celebrated my husbands birthday by staying at this home for the weekend and it was perfect! There were so many activities and toys to keep my kids entertained while the adults were able to relax And enjoy the beautiful views. There was everything you need for toddlers/ infants and gates already installed at the stairs. The hosts were very kind and responsive. The gated community was lovely And we enjoyed going for a walk on the trails that were a short drive from the house. We will absolutely book this home again! ##### Caitlin K. Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Jeremy D. Aug 10, 2024 Liked: Cleanliness, communication, location, listing accuracy #### Beautiful mountain home Very impressive home with beautiful Mountain Views. Very well equipped. Top notch. Loved it. Check in was a bit nerve racking. We got in late and found the back security gate that Apple Maps had guided us to was not open. Had to drive around to the main gate that was about 20 minutes away. Other than that, very nice. ##### Jeremy D. Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Heather M. Jun 10, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic! This house has it all. No need to even leave the Community! Our family of older teens and adults enjoyed the hot tub, movie room and pool table. In the neighborhood we played pickleball, golf and hiked both the nature trail and portions of the Appalachian Trail. The hike to Big Bald is short and not to be missed. We went for sunset and the views are breathtaking! We’d stay here again in a heartbeat. Highly recommend. ##### Heather M. Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Tanya F. Mar 30, 2024 Liked: Cleanliness, check-in, location, listing accuracy #### Great place, some issues with wifi Beautiful home with perfect areas for multi-family stay. We stayed as a family of 5, and had a great time. Beautiful view, comfortable beds and pillows. Generous kitchen, all cooking amenities present. Ample towels and toiletries. One day we did not have wifi access for the entire morning and afternoon, and we did not receive any response from the management company we called. Luckily, DIY trouble-shooting with the router in the bunk bed room finally fixed the issue. Definitely need AWD vehicle for the steep driveway, but there is a parking pad space at the top of the driveway for one vehicle (if you don’t mind carrying luggage down the driveway). Thanks for the stay! ##### Tanya F. Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Eric T. Apr 6, 2025 Liked: Check-in, communication, location, listing accuracy #### Cabin Needs Some TLC We rented this cabin for my bachelor party. We overall thought the property itself was nice, but it was obvious it hadn’t been taken care of. What we liked about the cabin was the view on the back porch, its relatively remoteness, and some of the amenities. There were some things that caused us to give the property only 3 stars. We booked the cabin based on one of its main amenities, the theater room. We were planning to watch the final four and other sports together the whole weekend in the theater room while we shoot pool and relax. We spent days looking for the theater remote only to find it hidden in a kitchen drawer completely snapped in half. Additionally searching for the theater remote all over the cabin caused us to really take notice of the cleanliness of the place. We were looking under couches and chairs and found all types of old food. We found corn cobs, chip wrappers, and crumbs. The theater room really needs some TLC. We think the cabin itself is very nice, it just doesn’t seem like it has been taken care of. We may have been unlucky and had bad guest before us. We were not super happy of the condition on the place plus the inability to use the main amenity we booked the cabin for in the first place. For the price we paid, we left a bit let down ##### Eric T. Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Susie S. Jan 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### lots of fun with a great view Can definitely recommend this property. Large spaces, 2 living room areas with TV's plus the theatre room-- so able to accommodate a good sized group. The views are really very beautiful with lots of opportunity to enjoy from 3 different decks. We were lucky to arrive before 5-6" of snow came. It was beautiful to see and made for some great snow tubing at a local spot just shortly outside of the neighborhood. Unfortunately, even with the snow and snow making abilities the ski resort did not have anything but beginner slopes open. I will say, if it is winter with a chance of ice or snow, be sure to have a vehicle with 4 wheel or all-wheel drive. The trek up the mountain and then down the super steep drive is no joke! We were warned upon entering the gated neighborhood not to drive without it- they do NOT have people to come get you out if you slide off the road. The roads are smaller with steep embankments. But it sure makes for a great view! ##### Susie S. Stayed 5 nights in Jan 2023 ### 2/10 Terrible #### Laura Y. Mar 30, 2025 Liked: Check-in, location, listing accuracy Disliked: Communication #### Nice view, terrible experience. My kids and nephews requested that the next cabin we book have a big TV. So we picked this one. It has a movie theater in it! When we arrived, the internet did not work. The kids quickly ran to the movie theater room but that room and every other TV in the house needed WIFI to work. The house was cold so we tried to turn on the fireplace and the top floor and middle floor fireplace would not turn on. The kids decided they wanted to go to the jacuzzi. The water was set to 104 but the water was cold. It was broken. We tried to turn on the fire pit. The couch was missing cushions and the pit had an empty propane tank with no spare. At this point, this is unbelievable. I reached out to the host without success. He responds quickly, but without fixing the issue. I spent the first two days of my vacation troubleshooting internet through back and forth texting. They finally got someone to come, however he couldn't fix the problems. The host kept telling us they were working on it and we kept getting that same message all the way up until our last day. We spent our entire 5 day trip without any wifi, use of TV, didn't get to watch a single movie in the movie theater room, stream music. This is a very poor business operation, poorly managed and the customer pays the price for the experience. The host claimed WIFI was down and apologized but after reaching out to the ISP, they claim there were no known outages in our area. Repairs can be made, but the problem here is the ownership. ##### Laura Y. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Cynthia D. May 30, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fabulous Family Vacation What a wonderful house for our family gathering of three generations to spend time together. This is by far the best place we have ever rented. The views were beyond spectacular and we spent a lot of time outside on the wonderful decks. The location and house far exceeded our expectations. The owners went above and beyond to provide everything we needed for an outstanding week. We especially appreciated all the baby stuff provided and the well stocked kitchen. With three families gathering as one, having the lower floor “apartment” with a separate kitchen and washer and dryer certainly gave everyone the space that we needed. The pool table and movie theater were huge hits. We loved exploring the area, taking walks (the rhododendrons were in bloom and gorgeous) and hiking part of the AppalachianTrail (direct access in the community) up Big Bald Mountain. Everyone had a great time and we are all hoping to return next year. The only drawback was the driveway. You do need 4WD to get up and down the steep gravel driveway which gives you direct access to the house. Two parking spaces are located at the top of the drive for 2WD cars or you can park at the clubhouse. However, you still need to be able to traverse the steep drive on foot with luggage, coolers, etc. as there are not any stairs to the house. If you are traveling with someone in a 2WD who is unable to navigate steep slopes on foot, I would not recommend it. To all others, enjoy the beauty of mountains! ##### Cynthia D. Stayed 7 nights in May 2024 ### 10/10 Excellent #### carlene g. Aug 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Don't Let This One Slip Away!! We had a wonderful time at the Overlook Lodge. Elliott was very quick to respond when we had questions. The cabin is huge and has plenty of room for everyone. The hosts did a wonderful job decorating (pics don't do it justice) and was thoughtfully organized (and labeled) and included everything we needed! They went above and beyond with all the little things provided, which was much appreciated. The cabin was also very clean. There are 3 large decks and amazing views can't be beat, it was truly breathtaking! The layout of the cabin (3 levels) was perfect for our group. My boyfriend and I were traveling with our kids, Brady Bunch Style (19,17,16,14) and this cabin had everything to keep them happy. I mention this because It's tricky when you have boys and girls. It was nice that my daughter could have a bit of privacy and basically had the lower bedroom/level to herself. The Game room was a HUGE hit for us all, but especially the kids!! We very much enjoyed the game nights we had after our daily adventures! The movie theater, poker table, and pool table were our favorite. My BF and I also enjoyed the old school arcade games. ;) Who would have thought teenagers would be begging their parents to challenge them in a game of Uno or Black Jack?! Haha, so thank you to the hosts to make this happen! We would definitely recommend this place for the views, the layout that accommodates small or large groups and of course the game/media rooms! ##### carlene g. Stayed 5 nights in Jul 2023 ### 6/10 Okay #### Verified traveller Nov 9, 2023 Liked: Cleanliness, check-in, location Disliked: Communication #### Somewhat disappointed The house is gorgeous and the location is great if you want a house off the beaten path. The driveway is steep and requires 4WD, which is no big deal. The views are gorgeous. My main issue with our stay was that several things were broken/missing (toilet was broken, smoke detectors missing or without batteries, one of the speakers for movie room was broken), damaged (projector bulb was burnt out causing half the screen to be brown, some of the doors to laundry and movie rooms were off track had damaged tracks) or dirty (hot tub had a distinct layer of film). The gas was also off for the heating and fireplaces downstairs. When we contacted management to inform them of concerns/request repairs through the email that they used to reach out to us, the response was prompt, but often "let me check on that :)". I would never hear back without sending another email and all three of the handyman visits were unannounced, despite asking that we get some notice as we wanted to make plans in Asheville. Each time a handyman arrived, they didn't know about most of the things that were reported despite the multiple communications. Eventually, I stopped reporting things because I felt I wasn't being heard. This house could be five stars with proper repairs of the main draws (movie room projector and speakers, hot tub). I wouldn't deter someone from staying here but I would check in to make sure nothing is in a state of disrepair prior to booking. ##### Verified traveller Stayed 8 nights in Oct 2023 ### 8/10 Good #### Mary D. Feb 3, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Mountain stay What a fun property! It was well stocked and VERY clean. We were all impressed. We stayed with another family and having three floors made it feel like we weren’t all smashed together. There were some small issues but I plan to message the host as the issues were not a deterrent at all. We would happily stay here again. ##### Mary D. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Kristina G. Jan 12, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Birthday weekend We had an amazing time! The house was bigger than I imagined. It was perfect for us! It snowed so we stayed inside more than planned and there was plenty in the house to keep the teenagers happy! Highly recommend this place! ##### Kristina G. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### WARREN S. Sep 5, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### WARREN S. Stayed 8 nights in Jul 2024 ### 8/10 Good #### Efrain V. Aug 10, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Efrain V. 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