Title: Fairouz Otel (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca
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# Fairouz Otel
Travelers can enjoy local flavors delivered straight to their door at this Artuklu property, then hop on rental bikes to discover nearby attractions
## Photo gallery for Fairouz Otel
- Overview
- Rooms
- Location
- Policies
Fairouz Otel in Artuklu offers genuine hospitality. Guests enjoy a breakfast buffet, relax on the terrace or garden, and benefit from a grocery shopping service. Complimentary WiFi keeps everyone connected, and rental bikes make exploring the area fun and convenient.
## Reviews
8.8
Excellent
## Popular amenities
- Breakfast included
- Pet friendly
- Free WiFi
- Air conditioning
- Bar
- Room service
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## Room options
All rooms
1 bed
2 beds
3+ beds
Showing 7 of 7 rooms
### View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View
### Exclusive Double or Twin Room, 1 King Bed, Balcony, City View
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- City view
- 323 sq ft
- Sleeps 3
- 1 King Bed
### View all photos for Classic Room, 1 Double Bed, Patio, Garden View
### Classic Room, 1 Double Bed, Patio, Garden View
### Highlights
Yard
Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed
### View all photos for Deluxe Room, Bathtub, Courtyard View
### Deluxe Room, Bathtub, Courtyard View
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- 700 sq ft
- Sleeps 3
- 1 King Bed and 1 Large Twin Bed
### View all photos for Family Room, Multiple Beds, Jetted Tub, City View
### Family Room, Multiple Beds, Jetted Tub, City View
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- City view
- 807 sq ft
- Sleeps 5
- 1 Double Bed and 3 Twin Beds
### View all photos for Comfort Room, Multiple Beds, Courtyard View
### Comfort Room, Multiple Beds, Courtyard View
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- 323 sq ft
- Sleeps 3
- 1 King Bed and 1 Twin Bed
### View all photos for Design Room, 1 Double Bed
### Design Room, 1 Double Bed
10.0
Exceptional
1 review
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- 215 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed
### View all photos for Luxury Room, 1 King Bed, Sauna
### Luxury Room, 1 King Bed, Sauna
### Highlights
Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
- Sleeps 3
- 1 King Bed
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## About the area
Located in Artuklu, a neighborhood in Mardin, Fairouz Otel is in a shopping district. Sabanci City Museum and Mardin Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. [Visit our Mardin travel guide](https://www.expedia.ca/Mardin.dx4512)
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100
### What's nearby
- Sakıp Sabancı Mardin City Museum
3 min walk \- 0.3 km
- Great Mosque of Mardin
10 min walk \- 0.8 km
- Zinciriye Medresesi
10 min walk \- 0.8 km
- Mardin Castle
11 min walk \- 1.0 km
- Mardin Museum
16 min walk \- 1.4 km
### Getting around
- Mardin Station
21 min drive
- Mardin (MQM)
30 min drive
### Restaurants
- Reyhan Cafe & Restaurant
5 min walk
- Filinta Cafe
19 min walk
- Gazi Konağı Butik Otel
5 min walk
- Atilla Çay Parkı
6 min walk
- Karin Kebap&pizza
6 min walk
## About this property
### Fairouz Otel
Remodeled hotel, renovated in 2022 and located in Artuklu
You can look forward to a free breakfast buffet, a free grocery shopping service, and a terrace at Fairouz Otel. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and a bar.
Additional perks include:
- Express check-out, a TV in the lobby, and concierge services
- Free newspapers, a front-desk safe, and a water dispenser
- A 24-hour front desk, local meal delivery service, and outdoor furniture
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus.
Extra conveniences in all rooms include:
- Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
- Rainfall showers, designer toiletries, and bidets
- Flat-screen TVs with satellite channels
- Private yards, wardrobes/closets, and separate sitting areas
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## Property amenities
### Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
### Parking and transportation
- Free offsite parking
- Street parking available
- Onsite parking options include a carport
### Food and drink
- Free buffet breakfast available daily 8:00 AM to 11:00 AM
- A bar/lounge
- Couples/private dining
### Things to do
- TV in common areas
### Family friendly
- High chair
- In-room microwave
- In-room refrigerator
- In-room washer/dryer
- Soundproofed rooms
### Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Guidebooks
- Safe at front desk
- Water dispenser
### Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Free grocery shopping service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
### Outdoors
- Garden
- Outdoor furniture
- Terrace
### Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
### More
- 3 buildings
- 3 floors
- Built in 1300
- Communal living room
- Designated smoking areas
- Mosquito nets
- Renovated entire property - January 2022
- Traditional architecture
## Room amenities
### Bedroom
- Blackout drapes
- Frette Italian sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
### Bathroom
- Bathtub or shower
- Bidet
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
### Entertainment
- Flat-screen TV with satellite channels
### Food and drink
- 24-hour room service
- Blender
- Champagne service
- Cleaning supplies
- Coffee grinder
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Free bottled water
- Free stocked minibar
- Freezer
- Griddle
- Ice maker
- Meal delivery service
- Microwave
- Mixer
- Paper towels
- Refrigerator
- Restaurant dining guides
- Stovetop
### More
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Electrical adapters
- Free daily newspapers
- Free international calls
- Free local calls
- Free long-distance calls
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- Laundry detergent
- Phone
- Printer
- Safe
- Separate sitting area
- Soundproofed rooms
- Washer/dryer
- Window screens
## Policies
### Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
### Check-out
Check-out before 12:30 PM
Contactless check-out available
Express check-out available
### Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
### Access methods
Staffed front desk
### Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
### Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
### Property payment types
## Important information
### Optional extras
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
### You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-47-0028
### We should mention
This property does not have elevators
### Property is also known as
Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin
## Frequently asked questions
### Is Fairouz Otel pet-friendly?
### How much does it cost to stay at Fairouz Otel?
### How much is parking?
### What time is check-in at Fairouz Otel?
### What time is check-out at Fairouz Otel?
### Where is Fairouz Otel located?
## Have a question?
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## Reviews
## Fairouz Otel Reviews
8.8
### Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)
### 8.6
Cleanliness
### 8.6
Amenities
### 9.0
Staff & service
### 8.6
Property conditions & facilities
10 - Excellent
49
8 - Good
15
6 - Okay
3
4 - Poor
2
2 - Terrible
5
## Reviews
### 10/10 Excellent
#### Azhin
Jul 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Kindness Above All
From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
##### Azhin
Stayed 3 nights in Jul 2025
### 6/10 Okay
#### Sasha
Oct 19, 2025
Liked: Cleanliness, staff & service
#### Great location - Lots of Stairs
Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
##### Sasha
Stayed 2 nights in Oct 2025
### 8/10 Good
#### Michael
Jul 10, 2024
Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
##### Michael
Stayed 1 night in Jul 2024
### 10/10 Excellent
#### Maxim
Nov 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin
##### Maxim
### 4/10 Poor
#### Mehmet
Nov 8, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
##### Mehmet
Stayed 2 nights in Nov 2025
### 10/10 Excellent
#### Vasilina
Nov 6, 2025
Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
##### Vasilina
Stayed 2 nights in Nov 2025
### 10/10 Excellent
#### Neil
Jun 20, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
##### Neil
Stayed 4 nights in Jun 2024
### 2/10 Terrible
#### Carlos
Apr 24, 2023
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced
##### Carlos
### 10/10 Excellent
#### Esra
Nov 15, 2025
Liked: Staff & service, property conditions & facilities, room comfort
kahvaltı tazeydi ancak alan olarak çok basık havasız bir yerdi. odada çarşaflarımız kirliydi ancak hemen değiştirdiler. çalışanlar çok yardımsever ve güleryüzlü. ulaşım açısından biraz sıkıntılı araçtan indikten sonra belirli bir mesafe yürümek gerekiyor ancak otel çalışanları bavullar için yardımcı oluyorlar. genel olarak mardin ambiyansını yansıtan bir otel. tamamen beklentiyle doğru orantılı. eğer mardini yaşamak mağara konseptinde konaklamak istiyorsanız çok memnun kalırsınız ama bina konsepti seviyorsanız size göre değil. Tekrar gidip konaklayabilirim. otel çalışanlarına teşekkür ederim
##### Esra
Stayed 2 nights in Oct 2025
### 8/10 Good
#### Tugrul
Nov 2, 2025
Liked: Cleanliness, staff & service, room comfort
Evet tazeydi. Kedimizi de götürdük bir sorun çıkmadı.
##### Tugrul
Stayed 1 night in Oct 2025
### 10/10 Excellent
#### Gulsah
Oct 29, 2025
Liked: Cleanliness, staff & service, amenities
Odalar tertemiz, kahvalti cok guzel
##### Gulsah
Stayed 1 night in Oct 2025
### 10/10 Excellent
#### Sedat
Oct 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
##### Sedat
Stayed 1 night in Oct 2025
### 8/10 Good
#### MINA
Sep 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
##### MINA
Stayed 1 night in Sep 2025
### 10/10 Excellent
#### Mustafa Serhat
Aug 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Mardin Seyehatimizi Guzellestiren Deneyim
Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
##### Mustafa Serhat
Stayed 2 nights in Aug 2025
### 10/10 Excellent
#### ömür Ekrem
May 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Harika bir deneyim
Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
##### ömür Ekrem
Stayed 1 night in Apr 2025
### 4/10 Poor
#### DERYA
Jan 15, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
##### DERYA
Stayed 2 nights in Oct 2024
### 8/10 Good
#### Nurdan
Nov 19, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Keyifli
Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
##### Nurdan
Stayed 1 night in Nov 2024
### 10/10 Excellent
#### Mert
Nov 14, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Aile için bire bir tek adres
##### Mert
Stayed 2 nights in Nov 2024
### 8/10 Good
#### hüseyin
Nov 1, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok yardımsever ve ilgiliydi. Her konuda yardımcı çalışıyorlar. İlgilerine teşekkür ederim.
##### hüseyin
Stayed 2 nights in Oct 2024
### 10/10 Excellent
#### Yesim
Oct 29, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve çalışanlar çok iyiydi. Her konuda çok yardımcı oldular. Kahvaltı açık büfeydi ve çok iyiydi. Şiddetle tavsiye ederim...
##### Yesim
Stayed 2 nights in Oct 2024
### 10/10 Excellent
#### andrea
Sep 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, storica e molto bella! Solo un suggerimento, potenziare la colazione, magari con dei fornelli per tenere le pietanze calde
##### andrea
Stayed 1 night in Sep 2024
### 10/10 Excellent
#### Ihsan
Aug 1, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prrsonal und zimmer top !!👍
##### Ihsan
Stayed 1 night in Jul 2024
### 6/10 Okay
#### Verified traveller
Mar 18, 2024
Liked: Staff & service
Guler yuzlu samimi arkadaslar, kahvalti iyi, Seyahat edilebilir
##### Verified traveller
Stayed 1 night in Mar 2024
### 10/10 Excellent
#### Verified traveller
Oct 4, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otelin konumu çok güzel. otelin çalışanları da mükemmel insanlar. İlgili yardımsever ve misafirperver Fakat gelecek olan bilmeli ki Otopark büyük sıkıntı oluyor . Bunu haricinde kahvaltı iyi ve yeterli . 3 ayrı oda tutmuştuk . Bir tanesi kalınmayacak derecede lağım kokuyordu . buna çözüm bulunmalı .
##### Verified traveller
Stayed 2 nights in Sep 2023
### 8/10 Good
#### Verified traveller
Sep 18, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Otel genel olarak gerçekten çok temizdi. Personeli güler yüzlü ve ilgiydi. Açık büfe kahvaltısı fena değil fakat pişmiş yiyecekler arttırılabilir. Minibar da sadece kahve ve çay var başka bir şey hayal etmeyin.
##### Verified traveller
Stayed 1 night in Sep 2023
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