Minibar, coffre-fort, ameublement unique, bureau

One Pacific Place Serviced Residences – Avis

3.5 out of 5
One Pacific Place Serviced Residences
161 H.V. Dela Costa Street, Salcedo Village, Makati, Manila

Avis

7,8

Bien

Note de 10 – Excellent, d’après 145 avis sur 527." "
Note de 8 – Bien, d’après 224 avis sur 527." "
Note de 6 – Acceptable, d’après 121 avis sur 527." "
Note de 4 – Médiocre, d’après 23 avis sur 527." "
Note de 2 – Terrible, d’après 14 avis sur 527." "

8,2/10

Propreté

8,2/10

Service et personnel

7,6/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 3 nuits en janvier 2018
Ed a répondu le 27 janv. 2018
Thank you for your valuable feedback and for visiting us! we hope to welcome and to be of service with you once again in the future! The hotel management

8/10 – Bien

Althea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Generally OK
Comfortable.
Ed a répondu le 14 mars 2018
Dear Valued guest, Thank you for sharing your valuable feedback to our hotel during your stay! We wish to welcome you back once again! Best Regards, EDUARDO DELA CERNA Front Office Manager

10/10 – Excellent

JANICE, paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A recommander
Très bien pour une nuit.
Ann a répondu le 16 juill. 2016
Thank you so much for staying with us and for taking time to rate and review One Pacific Place.

8/10 – Bien

Voyageur vérifié

Points forts : État et installations de l’hébergement
Generally OK
I chose to stay in this hotel for its familiarity. I used to rent a studio in this residence and found the location to be very strategic. I will definitely come back to this hotel for future travels to Makati, especially for professional reasons.
ed a répondu le 14 mars 2018
Dear Valued guest, Thank you for sharing your valuable feedback to our hotel during your stay! This truly will give a motivation to the whole service team as it was through this we strive hard to continue giving our best customer service for our entire guest like you. We wish to welcome you back once again! Best Regards, EDUARDO DELA CERNA Front Office Manager

8/10 – Bien

patrick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ed a répondu le 14 mars 2018
Dear Valued guest, Thank you for sharing your valuable feedback to our hotel during your stay! We wish to welcome you back once again! Best Regards, EDUARDO DELA CERNA Front Office Manager

10/10 – Excellent

Florent, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambres spacieuses et propres
L'hôtel est moderne et propre. Le personnel est attentionné et répond rapidement à vos demandes.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff provided excellent service.
Séjour de 3 nuits en mai 2024
Tom Aguirre / Rooms Division Manager a répondu le 14 mai 2024
Thank you for your feedback! We're thrilled to hear that our front desk staff provided excellent service during your stay. Ensuring exceptional service is a priority for us, and we're delighted that our team exceeded your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future!

10/10 – Excellent

MARIA AURELIA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good hotel. We enjoy Our stay here. Definitely will comeback again.
Séjour de 2 nuits en mars 2024
Tom Aguirre / Rooms Division Manager a répondu le 2 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a very good experience during your stay with us and that you enjoyed your time at our hotel. Your satisfaction is our priority, and we're delighted to know that you're planning to come back again. We can't wait to welcome you back for another wonderful stay!

10/10 – Excellent

MARIA AURELIA

Voyage en famille
Points forts : État et installations de l’hébergement
The hotel is near to everything. Definitely will comeback again
Séjour de 1 nuit en mars 2024
Tom Aguirre / Rooms Division Manager a répondu le 2 avr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that our hotel's convenient location made your stay enjoyable. Your satisfaction is our priority, and we're delighted to know that you're planning to return. We look forward to welcoming you back again for another great experience!

10/10 – Excellent

Sidney

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
this is an amazing bargain -- basically a one-bedroom apartment with kitchen, living room and bedroom for $60 a night in the heart of Makati. 3 blocks from some major embassies (Australia, Netherlands). One of the best Hainan chicken restaurants from singapore two blocks away.
Séjour de 5 nuits en février 2024
Tom Aguirre / Rooms Division Manager a répondu le 29 févr. 2024
Thank you for your fantastic review! We're delighted to hear that you found our accommodations to be an amazing bargain with a well-equipped one-bedroom setup. It's great to know our location in the heart of Makati, near major embassies, and with excellent dining options nearby, added to your positive experience. We look forward to hosting you again!

8/10 – Bien

DOREEN

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accessible
Séjour de 2 nuits en février 2024
Tom Aguirre / Rooms Division Manager a répondu le 29 févr. 2024
Thank you for your review and for rating us 4 out of 5 for accessibility! We're glad to hear that our location met your needs. If there's anything specific you think we could improve to earn that extra star in the future, please feel free to share your insights. We appreciate your feedback and hope to welcome you back soon.

2/10 – Terrible

THEIN

Séjour de 1 nuit en février 2024
Tom Aguirre / Rooms Division Manager a répondu le 22 mars 2024
Thank you for sharing your feedback with us, although we're disappointed to learn that your experience fell short of expectations. We take your concerns seriously and would appreciate the opportunity to address them directly. Please reach out to us so we can discuss this matter further and work towards resolving any issues you encountered. Your satisfaction is important to us, and we hope to have the chance to regain your trust in the future.

8/10 – Bien

Darel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only stayed for 2 days, staff from the reception to the housekeepers, are attentive.
Séjour de 4 nuits en février 2024
Trisha a répondu le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Ronald

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté
1. Stayed for 7 nights. The first night I was woken by a cockroach crawling on my hand. I immediately called front desk and they don’t seem surprised or shock, seems like a regular occurrence. It was very late but they still got housekeeping to spray pesticide around the bed. 2. Morning when bathing saw smaller roaches - I complained and they switch my room from 20th to 31st. After that no more roach sightings. 3. Breakfast was above average serving different mains every day. Bf had eggs, bread, rice, salad, noodles and meat. 4. Gym was well equipped and was a great plus to me. 5. Location was good near the major business area and short distance to Greenbelt via grab. 6. Towels provided was clean, fluffy and thick - this was plus to me. 7. Bed was comfortable, nice soft bed comforter- a plus. 8. AirCon was clean, circulation very good. A plus. 9. Staff courteous and helpful.
Séjour de 7 nuits en janvier 2024
Trisha a répondu le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

8/10 – Bien

Karen Joy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Location was very good.
Séjour de 1 nuit en janvier 2024
Trisha a répondu le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

2/10 – Terrible

DongHyun

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrible do not go
Front desk service is terrible, not willing to help. Always saying i cant help you, i should not be treated like this. All i asked for is to call local and the answer i get was no.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Gary

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Good Condition
Convenient and safe
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

DONGYUN

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Roberto, Conroe

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean bathrooms
Séjour de 2 nuits en novembre 2023
Trisha a répondu le 29 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Jobert Heintje

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
cozy and safe. breakfast is nice too.
Séjour de 1 nuit en novembre 2023
Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On a very walkable area, on the “nice” side of Manila. I’ve even got an early checkin and free upgrade, so what else can I ask for? Staff was super friendly and the room was clean and comfortable. The checkout process could be improved as with most hotels in Philippines they will have to inspect the room before you are allowed to leave. So bare in mind that before running late to the airport
Séjour de 1 nuit en novembre 2023
Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Julie

Séjour de 1 nuit en novembre 2023
Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Gary

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Séjour de 2 nuits en novembre 2023
Trisha a répondu le 29 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Grace

Séjour de 2 nuits en octobre 2023
Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

alma

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en octobre 2023
Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Marcheryl

Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice place and recommended ❤️❤️
Séjour de 3 nuits en octobre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Eugene

Voyage en famille
Points forts : Service et personnel
The pool and accessibility
Séjour de 1 nuit en octobre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

8/10 – Bien

Grace

Séjour de 1 nuit en septembre 2023
Trisha a répondu le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Maja

Ang hindi ko lang nagustohan is, the staff can enter the room kahit tulog ka. Hot and cold water sa CR is not functional. At lastly, ngbook ako online. Wala naka indicate doon na wla pala free breakfast. So pagdating ko sa hotel, tsaka ko lang nalaman.
Séjour de 4 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

4/10 – Médiocre

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

2/10 – Terrible

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 2 nuits en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

Grace

Séjour de 1 nuit en septembre 2023
Trisha a répondu le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

2/10 – Terrible

Grace

Séjour de 2 nuits en août 2023
Trisha a répondu le 20 sept. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

8/10 – Bien

Shyra Mae

Séjour de 2 nuits en août 2023
Trisha a répondu le 14 sept. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

6/10 – Acceptable

JULIE JANE

Voyage en famille
Points forts : Service et personnel
Property stinky, same with room there’s a bad smell. Property dated. Hope admin would upgrade AC and make sure it smells good. Carpet in hallways should be removed as it is old
Séjour de 1 nuit en août 2023
Trisha a répondu le 18 août 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

6/10 – Acceptable

Daniel

Voyage d’affaires
Points faibles : Propreté
value stay
The hotel is run down. furniture is old and looks it. very cheap. no even a cushon on the couch. Sparse and functional
Séjour de 5 nuits en juillet 2023
Trisha a répondu le 28 juill. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We are pleased to advise you that we are currently doing renovations on our Hotel rooms to improve our guests experience.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

8/10 – Bien

Erwin

Séjour de 1 nuit en juillet 2023
Trisha a répondu le 18 août 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

10/10 – Excellent

Charmaine

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
clean
Séjour de 5 nuits en juillet 2023
Trisha a répondu le 11 juill. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

8/10 – Bien

MASAHIRO

Points forts : Propreté, service et personnel
3つ星のホテルとしては、良いと思います。 プールもきれいでした。
Séjour de 3 nuits en juin 2023
Trisha a répondu le 19 juin 2023
温かいご挨拶とマブハイ!最近のご滞在について素晴らしいレビューを書いていただきありがとうございます。 最も目の肥えたお客様の高い期待を上回ることができたことを知り、大変嬉しく思います。 これからもお客様に思い出に残るご滞在をお過ごしいただけるよう、最高のサービスの提供に努めてまいります。ワン パシフィック プレイス サービスド レジデンスにまたお越しいただけることを楽しみにしています。

10/10 – Excellent

Germaine

Trisha a répondu le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

2/10 – Terrible

Eyal

2/10 – Terrible

ammar

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stay in the loopy for 1 hr for nothing they say you didn't book in expedia i booked and pay the money in the end the hotel say you can book cash in the hotel and you take new room
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Shah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and comfortable environment.
Séjour de 3 nuits en juillet 2022