Friendly staff, clean, and price was good. We have been staying here for a lot of years on or Visits to PI, this perticular trip we needed to extend 1 week, when we went online the room we normaly get was unavailable, but all they had was next size smaller, so we booked it, when we checked in we were told that we would get upgraded next day, are regular room would be available then, when next day came we were not upgraded as told, Superviser Buddy laughed and said it was done online and he could not do anything, he was not sympathatic or compassionite about his feelings. he went on about Rack rates and promos, we then went back to our rooms feeling bad, my wife and I have both been in the Hotel business for a number of years, we went back downstairs and asked what the differance in price was and were told 2625 pesos( 50.00 USD) we paid it and were moved to larger room. On many occasions i was not happy with Breakfast , Alot of dirty dishes, No were to sit, out of items i perferred and no one to make eggs to order
