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Riviera Suites Melaka – Avis

3.5 out of 5
Riviera Suites Melaka
G-Lobby B, Riviera Pulau Melaka, Jalan Baiduri 1, Malacca City, Malacca

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 12 avis sur 24." "
Note de 8 – Bien, d’après 6 avis sur 24." "
Note de 6 – Acceptable, d’après 5 avis sur 24." "
Note de 4 – Médiocre, d’après 0 avis sur 24." "
Note de 2 – Terrible, d’après 1 avis sur 24." "

8,4/10

Propreté

8,6/10

Service et personnel

7,2/10

Commodités

8,2/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Rosilawati

Séjour de 1 nuit en février 2024
The Management- Riviera Suites Melaka a répondu le 21 mai 2024
Dear Rosilawati,Thank you for your excellent review. Looking forward to welcome you back in the near future.Regards,

6/10 – Acceptable

YEW CHEONG

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Average condition of stay in
Staffs were polite and helpul. Breakfast selection very limited. No aircon along corridor, so will be a little bit warm. Furnitures are old, sofa cushion with a lot of stains. However, the room aircon is very quiet.
Séjour de 1 nuit en décembre 2023
The Management- Riviera Suites Melaka a répondu le 21 mai 2024
Dear Yew Cheong,Thank you for your compliments on the staff friendliness and we are delighted to share this to our team. For the breakfast selection, we have done the upgraded since early of March 2024. There is a drastic improve on the varieties and the food quality for the breakfast. For the corridor as the hotel design is using the retro concept of the building 1970-an with the open air corridor which affected by the weather of the day. We thank you for your comments on the cushion stain and we had started on the cushion deep cleaning project since then and it will be our continues housekeeping project to ensure our room quality is always at the tip top condition. Once again, thank you for your review and we would be glad to have you stay with us in the near future to see our improvement.Regards,

10/10 – Excellent

Fairuzaman

Séjour de 1 nuit en décembre 2022
The Management- Riviera Suites Melaka a répondu le 21 mai 2024
Dear Fairuzaman,Thank for your execellent review. Looking forward to welcoming you back again in the future. Regards,

6/10 – Acceptable

Mohtar

Voyage en famille
No proper uniform to identify the staff working there.and the breakfast for the restaurant is not much variety and improper decoration 😭😭😭
Séjour de 2 nuits en septembre 2022
The Management- Riviera Suites Melaka a répondu le 21 mai 2024
Dear Mohtar,Based on your comments, the management has started on the uniform since then. For the breakfast, we have upgraded and done improvement with the selection and varieties recently. We hope to welcome you back again in the near future to experience our improvement. Regards

6/10 – Acceptable

Kamlesh

Points forts : Propreté, service et personnel et commodités.
Not much to do. It was too quite. The hotel does not provide breakfast and the shop opens after 11am. You will have to order breakfast via grab. I booked for two days and left after my first day.
Séjour de 2 nuits en avril 2022
The Management- Riviera Suites Melaka a répondu le 21 mai 2024
Dear Kamlesh,Thank you for your review. For your info, the hotel do start to serve breakfast to the guests based on option since 2023. We understand on the request of our guests and the management has decided to start serving breakfast based on guests option since then. Thank you for staying with us and we do hope you can come over to experience the different in the near future.Regards,

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious space
Séjour de 1 nuit en décembre 2019

8/10 – Bien

WL

Voyage de couple
Points forts : Service et personnel, commodités
Convi for parking. Lots of parking lots. Corridor very warm and a bits noisy at corridor.
Séjour de 2 nuits en septembre 2019

6/10 – Acceptable

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Service et personnel, commodités
Cosy room and bathroom balcony feature. Nothing more abd it's quite far away from city good for lightsleeper
Séjour de 2 nuits en juin 2019

8/10 – Bien

Alvin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable
Comfortable & Quiet
Séjour de 1 nuit en janvier 2019

10/10 – Excellent

MAHENDARAN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Peaceful, quiet, classic, great forbkids
Séjour de 2 nuits en décembre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Have a very polite and helpful front desk . I like the girl smile.
Séjour de 2 nuits en décembre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sangat bagus, luas dan bersih
Séjour de 1 nuit en décembre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Ida, Ipoh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
room with balcony, nice deco, niceeeee room! Amazing view of Malacca town from your room balcony. Swimming pool at level 3 but not for kids. Breakfast mee kari so SEDAP. Definitely will come back!
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Nurul, Malaysia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel..very spacious room..hotel is clean..nice decoration at the lobby..overall im very satisfied with my staying here..but hotel need to improve their breakfast by adding more choices of food and add more table..will come to stay here again..
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Farah, Malaysia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel, room very big, comfort and clean..good environment..nice pool..hope to be there again
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Rose, JB

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice n cozy place..just the pool only for adult...if have kids pool would be very good...but overall worth to stay
Séjour de 1 nuit en septembre 2018
The Riviera Suites Team a répondu le 19 oct. 2018
Dear Guest, Thank you for taking time to review. Glad you had a pleasant stay with us and look forward your next stay. Warmest Regards, The Riviera Suites Team

10/10 – Excellent

Tiar, Johor bahru

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Feel like coming back to stay again
A very pleasant stay. You would want to stay longer.
Séjour de 1 nuit en septembre 2018
The Riviera Team a répondu le 15 sept. 2018
Thank you for the high review. Hope to see you again on your next stay with us.

10/10 – Excellent

Rafidah, KL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The design and decoration are spectacular
Couldn't say much about the location because Malacca is developing and building constructions are everywhere. The hotel can improve on; putting the contact list next to the phone, make hair dryer and ironing facilities available for every room (not upon request) & make laundry bag available. The restaurant is small but the staffs are rapidly restore the fast-finishing foods and keep up with number of people who wants to have their breakfast.
Séjour de 1 nuit en septembre 2018
The Riviera Suites Team a répondu le 15 sept. 2018
Dear Rafidah, Your review is important to us. Thank you.

2/10 – Terrible

Martin, KL

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
One of the worse coz nothing open at this hotel area which is still okay for a new hotel but the nightmare awaits once you have your room keys. The bathroom showers a very dirty water and the towel is horrible. Failure to their bed too as it’s very dusty and insects on their bedsheets Floor hasn’t been cleaned since the room starts doing business Nothing seems to be fine for me as I can’t even ask for an extra quilt. I’ll never come back here again Horrible experience Expedia,you made a wrong decision to give them a high rating
Séjour de 1 nuit en septembre 2018
The Riviera Suites Team a répondu le 25 oct. 2018
Dear Martin, We apologize for your uneasiness. We will look into this as every single room undergo QC check before opening up for sale. We emphasis on pleasant stay for our guest and definitely not putting our guest at the loosing end. And above all, we are more than happy to accommodate for room exchange or upgrade and even free stay to make up for complaints like yours. Warmest Regards, The Riviera Suites Team

8/10 – Bien

Daylan, Kulai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Breakfast not good at all..pls change ro other menu..
Séjour de 2 nuits en septembre 2018
The Riviera Suites Team a répondu le 19 oct. 2018
Dear Guest, Thank you for taking time to review. The cafe is NOT part of the hotel entity. However, we will convey your views to the cafe owner. Warmest Regards, The Riviera Suites Team