Title: Relais & Châteaux Heritage - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Relais & Châteaux Heritage Madrid Travelers start their day with delicious food and drink options before setting out to explore Madrid's iconic landmarks, creating unforgettable experiences ![Bar (on property)](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/fd0b0acf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/d9b1c687.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/f0994723.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/feab5298.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/6b56c3d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relais & Châteaux Heritage Madrid offers a luxurious retreat in the heart of the city. Guests enjoy breakfast at the on-site restaurant or relax with coffee in the cafe. The multilingual staff and free in-room WiFi help visitors connect easily to all that Gran Via has to offer. VIP Access 9.8 Exceptional ## Popular amenities - - Bar - Housekeeping - Laundry - 24/7 front desk - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/70f4047b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room with Parking (Interior) 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Designer toiletries - 236 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/3da857d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Designer toiletries - 322 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/db54812c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Designer toiletries - 258 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/23b26c48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/c9d3b46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer - 527 sq ft - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/ac13a930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries Bathrobes - 322 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Double Room, Mobility Accessible (Interior) | Bathroom](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/c01a4c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Mobility Accessible (Interior) ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Designer toiletries - 236 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/c9d3b46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms (Deluxe) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer - 699 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/70f4047b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room (Interior) 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries Bathrobes - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ## You may also like Ad ![Rock Star Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66910000/66907000/66906927/8ce34837_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Madrid Arganzuela - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43487%2C-3.67894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TSkL-wt74tLyLmWs3QhxDFFnAHY=) Calle Diego de León, 43, Madrid, 28006 #### What's nearby - Bernabéu Stadium - 3 min drive - 2.5 km - Gran Via - 4 min drive - 2.5 km - Prado Museum - 4 min drive - 3.2 km - El Retiro Park - 5 min drive - 4.0 km - Royal Palace of Madrid - 6 min drive - 3.9 km #### Getting around - Madrid Recoletos Station - 3 min drive - Diego de Leon Station - 4 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive #### Restaurants - ‪Levadura Madre - ‬1 min walk - ‪Rincon de Pardiñas - ‬2 min walk - ‪Bendita Locura Coffee - ‬1 min walk - ‪Marisquería Norte Y Sur - ‬3 min walk - ‪Pink Bourbon - Espresso Bar - ‬1 min walk ## About this property ### Relais & Châteaux Heritage Madrid Luxury hotel near Bernabéu Stadium Located close to Lazaro Galdiano Museum and El Retiro Park, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - A 24-hour front desk, an elevator, and smoke-free premises - Luggage storage, concierge services, and tour/ticket assistance - Guest reviews say great things about the helpful staff Room features All guestrooms at Relais & Châteaux Heritage Madrid feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Other amenities include: - Designer toiletries, tubs or showers, and hair dryers - Heating, daily housekeeping, and desks ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/19900/19889/ab436097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Gran Meliá - The Leading Hotels of the World Salamanca - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,010 reviews CA $596 CA $656 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19889&PinnedHotelID=19889&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 45 per person)](https://images.trvl-media.com/lodging/1000000/20000/10100/10030/618c3654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellington Hotel & Spa Madrid Salamanca - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,002 reviews CA $627 CA $690 total includes taxes & fees Nov 11 - 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Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,193 reviews CA $305 CA $335 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22230000/22222900/22222811/0c8ada35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Inglés - The Leading Hotels of the World Madrid Centro - Spa - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 427 reviews CA $927 CA $1,019 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22222811&PinnedHotelID=22222811&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/10000000/9560000/9550100/9550091/90c20118.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Principal Madrid, Small Luxury Hotels Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 940 reviews CA $484 CA $532 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9550091&PinnedHotelID=9550091&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (EUR 27 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Only YOU Boutique Hotel Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,021 reviews CA $472 CA $519 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=6427217&PinnedHotelID=6427217&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator ### More - Banquet hall - Built in 2017 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV - iPod dock ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) Up to 15 lbs per pet ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 38 per person - Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Heritage Madrid Hotel Relais & Châteaux Heritage Madrid Hotel Relais & Châteaux Heritage Madrid Madrid Relais & Châteaux Heritage Madrid Hotel Madrid Relais Châteaux Heritage Madrid Relais & Châteaux Heritage Madrid Hotel Relais & Châteaux Heritage Madrid Madrid Relais & Châteaux Heritage Madrid Hotel Madrid ## Frequently asked questions ### Is Relais & Châteaux Heritage Madrid pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Relais & Châteaux Heritage Madrid? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Nov 10, 2025 start from CA $490.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Relais & Châteaux Heritage Madrid? > This property doesn't offer parking. ### What time is check-in at Relais & Châteaux Heritage Madrid? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Relais & Châteaux Heritage Madrid? > Check-out is at noon. ### Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies. ### Where is Relais & Châteaux Heritage Madrid located? > Located in Salamanca, this luxury hotel is within 2 mi (3 km) of Lazaro Galdiano Museum, Bernabéu Stadium, and Thyssen-Bornemisza National Museum. El Retiro Park and Prado Museum are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Relais & Châteaux Heritage Madrid Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 476 8 - Good 62 6 - Okay 12 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Jeanne Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend. ##### Jeanne Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Cathy Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property. ##### Cathy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Santiago Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente personal ##### Santiago Stayed 3 nights in Oct 2025 ### 8/10 Good #### CHARLES Aug 31, 2025 Liked: Cleanliness, staff & service Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100! ##### CHARLES Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Margot Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful rooms and extremely helpful staff. ##### Margot Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kirti Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in. ##### Kirti Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Nikki Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a nice hotel. ##### Nikki Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Michael May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and awesome breakfast ##### Michael Stayed 5 nights in May 2025 ### 10/10 Excellent #### Kent Jul 4, 2025 Liked: Amenities excellent property and service. ##### Kent Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sanley Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎 ![](https://a.travel-assets.com/ugc/hotel-reviews/d61b7ddf-c08e-4fb6-a5b8-42e83d56957c-1754790479862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sanley Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Celeste Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional! ##### Celeste Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Marco Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem ##### Marco Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Allyson Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again. ##### Allyson Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lorenzo Jun 5, 2025 Had a lovely experience at the Heritage hotel ##### Lorenzo Stayed 5 nights in May 2025 ### 8/10 Good #### Isabella Sep 2, 2025 Liked: Cleanliness, staff & service, amenities The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower. ##### Isabella Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rafael May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will stay here again ##### Rafael Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Madrid Extraordinary service and attention to guests. Clean hotel, nice rooms, and the people that work everywhere there know how to make a great experience to any guest. Highly recommended ##### Verified traveller Stayed 4 nights in Jun 2025 ### 8/10 Good #### Guillermo May 27, 2025 Liked: Cleanliness Old but stylish; staff went out of their way to satisfy us under trying conditions… ##### Guillermo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Marebeth Lee Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is amazing and the staff make it unbelievable. We had a great time and will be back! ##### Marebeth Lee Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Ravinder Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Ravinder Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sabrina May 29, 2025 Liked: Cleanliness, property conditions & facilities Excellent service ##### Sabrina Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jessica May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was amazing the service the people everything was really incredible. One of the best hotels in Europe that I’ve stayed . I recommend it a 100% ##### Jessica Stayed 4 nights in May 2025 ### 10/10 Excellent #### Edith Silvana Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was an awesome experience! The staff went above and beyond to make our stay the best. The front desk staff ensured we knew our way around Marid, they made dining reservations for us, they called the rental car company for us, they let us know where to stop on the way to San Sabastian, really anything we asked! The restaurant staff was extremely friendly and helpful and very attentive. Highly recommend staying here. ##### Edith Silvana Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Houda May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very pleasant, professional, helpful, and roll the red carpet at all time of stay. Room service serviced the room daily kept up and refreshed the room thru out the day! Loved my room, balcony and stay! ##### Houda Stayed 4 nights in May 2025 ### 10/10 Excellent #### Miriam May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely boutique hotel in a quiet neighborhood. Safe for walking at night. Great breakfast included. Excellent service, I felt personally attended to. Beautiful decor, Recommended ##### Miriam Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.ca/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Radisson Blu Hotel, Madrid Prado](https://www.expedia.ca/Madrid-Hotels-Radisson-Blu-Hotel.h3056391.Hotel-Information) > > [Hotel Regina](https://www.expedia.ca/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [NH Madrid Nacional](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Nacional.h523313.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [SLEEP’N Atocha – B Corp Certified](https://www.expedia.ca/Madrid-Hotels-SLEEPN-Atocha-B-Corp-Certified.h5880421.Hotel-Information) > > [NH Collection Madrid Gran Vía](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information) > > [Hotel Liabeny](https://www.expedia.ca/Madrid-Hotels-Hotel-Liabeny.h598707.Hotel-Information) > > [Hotel Preciados](https://www.expedia.ca/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Madrid-Hotels-Hotel-Europa.h12591643.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.ca/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Palacio de los Duques Gran Meliá - The Leading Hotels of the World](https://www.expedia.ca/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information) > > [Hyatt Centric Gran Via Madrid](https://www.expedia.ca/Madrid-Hotels-Hyatt-Centric-Gran-Via-Madrid.h20113119.Hotel-Information) > > [Gran View Apartments](https://www.expedia.ca/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Four Seasons Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Four-Seasons-Hotel-Madrid.h41046184.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.ca/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Catalonia Puerta del Sol](https://www.expedia.ca/Madrid-Hotels-Catalonia-Puerta-Del-Sol.h906121.Hotel-Information) > > [Hotel Francisco I](https://www.expedia.ca/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.ca/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Hotel Indigo Madrid - Gran Via by IHG](https://www.expedia.ca/Madrid-Hotels-Hotel-Indigo-Madrid-Gran-Via.h6544887.Hotel-Information) > > [Hotel Emperador](https://www.expedia.ca/Madrid-Hotels-Hotel-Emperador.h915.Hotel-Information) > > [Hotel Atlantico Madrid](https://www.expedia.ca/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information) > > [NH Collection Paseo del Prado](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Paseo-Del-Prado.h1903400.Hotel-Information)