Title: U-Sense Madrid Santa Ana - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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Aparthotel

# U-Sense Madrid Santa Ana

Apartment with kitchen, steps from Plaza de Santa Ana

## Photo gallery for U-Sense Madrid Santa Ana

![Standard Apartment, 2 Bedrooms, Non Smoking | Living room - U-Sense Madrid Santa Ana (Madrid)](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/5dd27594.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Standard Apartment, 2 Bedrooms, Non Smoking | Living area - U-Sense Madrid Santa Ana (Madrid)](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/2393cae6.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Superior Apartment, 2 Bedrooms, City View - U-Sense Madrid Santa Ana (Madrid)](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/5cde9ca4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Standard Apartment, 2 Bedrooms, Non Smoking | Living area - U-Sense Madrid Santa Ana (Madrid)](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/36264b1f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Superior Apartment, 2 Bedrooms, City View | Living area - U-Sense Madrid Santa Ana (Madrid)](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/1440df09.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Location
- Prices
- Amenities
- Policies

U-Sense Madrid Santa Ana places visitors in the vibrant city pulse, blending historic charm with modern touches. Guests enjoy in-room WiFi, while the 24-hour front desk offers express check-in and helps arrange tours to explore the capital.

## Reviews

8.8

Excellent

## Popular amenities

- Kitchen
- Washer
- Free WiFi
- Air conditioning
- Breakfast available

## Room options

### Check availability for these dates

Tonight

[Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=32869597&PinnedHotelID=32869597&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=32869597&PinnedHotelID=32869597&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32869597&PinnedHotelID=32869597&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=32869597&PinnedHotelID=32869597&HadPinnedHotel=true&regionId=-1&adults=2)

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### View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

![Standard Apartment, 2 Bedrooms, Non Smoking](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/0f3c4b30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Apartment, 2 Bedrooms, Non Smoking

### Highlights

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Kitchen

- 688 sq ft
- 2 bedrooms
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds

### View all photos for Superior Apartment, 2 Bedrooms, City View

![Superior Apartment, 2 Bedrooms, City View | Executive lounge](https://images.trvl-media.com/lodging/33000000/32870000/32869600/32869597/807fb9d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Apartment, 2 Bedrooms, City View

### Highlights

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Kitchen

- 753 sq ft
- 2 bedrooms
- City view
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41492%2C-3.70088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YLLcOtt1duhkTtOD7cU7kBbY4og=)

Plaza de Sta. Ana 2, Madrid, Madrid, 28012

#### What's nearby

- Plaza de Santa Ana \- 1 min walk \- 0.0 km
- Puerta del Sol \- 2 min walk \- 0.2 km
- Thyssen-Bornemisza National Museum \- 6 min walk \- 0.6 km
- Gran Via \- 6 min walk \- 0.6 km
- Plaza Mayor \- 8 min walk \- 0.7 km

#### Getting around

- Sol Station - 5 min walk
- Madrid (XOC-Atocha Train Station) - 18 min walk
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

#### Restaurants

- ‪Cervecería Alemana - ‬2 min walk
- ‪La Fragua De Vulcano - ‬1 min walk
- ‪Cervecería Santa Ana - ‬2 min walk
- ‪Tapa Tapa - Santa Ana - ‬1 min walk
- ‪Lateral - ‬1 min walk

## About this property

### U-Sense Madrid Santa Ana

Apartment with kitchen, steps from Plaza de Santa Ana

Express check-in, express check-out, and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. The apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available on request. 

This aparthotel offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. 

This Madrid aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on request. 

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## Property amenities

### Internet

- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- No onsite parking available

### Kitchen

- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Full-sized refrigerator/freezer
- Microwave
- Oven
- Stovetop
- Toaster

### Dining

- Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: EUR 14 for adults and EUR 14 for children

### Bedrooms

- 2 bedrooms
- Bedsheets provided
- Select Comfort mattress

### Bathroom

- 2 private bathrooms
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower
- Towels provided

### Living spaces

- Separate dining area

### Entertainment

- 40-inch smart TV

### Laundry

- Washing machine

### Work spaces

- Laptop workspace

### Climate control

- Air conditioning
- Heating

### Pets

- Service animals only (pets not allowed)

### Suitability/Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Smoking not allowed

### Services and conveniences

- Housekeeping (on request)
- Iron/ironing board
- Tour and ticket assistance
- Virtual front desk

### Location highlights

- In a historical district
- In the city center
- Near a metro station
- Near a train station

### Things to do

- Casino nearby

### Safety features

- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- Security system
- Fire extinguisher

### General

- 8 units
- Connecting units available
- Housekeeping (on request)
- Individual decor
- Individual furnishings
- Soundproofing

## Policies

### Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 15 

### Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

### Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Private entrance, smart lock

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- Deposit: EUR 200 per accommodation, per stay

We have included all charges provided to us by the property. 

### Optional extras

- Fee for to-go breakfast: approximately EUR 14 for adults and EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

### We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

### Property is also known as

You Apartments Madrid Apartment

You Apartments Apartment

You Apartments Madrid

You Apartments

Oboe Madrid Santa Ana

U Sense Madrid Santa Ana

For You Apartments Madrid

U-Sense Madrid Santa Ana Madrid

U-Sense Madrid Santa Ana Aparthotel

U-Sense Madrid Santa Ana Aparthotel Madrid

## Frequently asked questions

### Is U-Sense Madrid Santa Ana pet-friendly?

### How much is parking?

### What time is check-in at U-Sense Madrid Santa Ana?

### What time is check-out at U-Sense Madrid Santa Ana?

### Where is U-Sense Madrid Santa Ana located?

## Have a question?

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## Reviews

## U-Sense Madrid Santa Ana Reviews

8.8

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.2

Cleanliness

### 9.6

Location

### 7.6

Staff & service

### 9.0

Eco-friendliness

### 9.6

Property conditions & facilities

10 - Excellent

15

8 - Good

4

6 - Okay

0

4 - Poor

2

2 - Terrible

1

## Reviews

### 10/10 Excellent

#### Ghada

Jul 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

This apartment is in prime location! Everything was so convenient and we walked everywhere. The apartment is super cute and very clean. It has all the things you will need. Host was pretty responsive. I highly highly recommend this apartment. 

##### Ghada

Stayed 3 nights in Jul 2025

### 10/10 Excellent

#### Philip

Mar 26, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

This is a cozy place in the center of all the great culture of Madrid.

##### Philip

Stayed 3 nights in Mar 2023

### 10/10 Excellent

#### Carol

Sep 16, 2025

Liked: Cleanliness, room comfort, communication

A very comfortable apartment, decorated nicely. The location was very good, although the Plaza Santa Ana has some construction going on so the view wasn’t as visually appealing as it might normally be… but I did not notice noise from the construction, nor any inconvenience because of it, so it was all good! I wasn’t aware that there was not a front desk at this property (perhaps it was in the description and I didn’t notice it?), and this caused a slight problem for us… firstly, we were not able to leave luggage when our flight arrived before check in time (we used a recommended locker facility), and when a piece of luggage did not arrive with us, there was no front desk to receive it, so we were forced to wait around the apartment rather than be out sight-seeing. But, the apartment itself was excellent and I would definitely consider staying there again.

![](https://a.travel-assets.com/ugc/hotel-reviews/d2bf2076-55e6-4d20-a323-c122cb0be508-1758039166300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Carol

Stayed 3 nights in Sep 2025

### 8/10 Good

#### Kim

Sep 20, 2023

Liked: Cleanliness, room comfort, communication

#### Fabulous

Fabulous apartment in a great location. This was our 4th stay in this apartment & we love it. However,the price has doubled since staying the same week last year,so we may not be able to afford to return

##### Kim

Stayed 5 nights in Sep 2023

### 10/10 Excellent

#### Jeff

Sep 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very clean apartment. Great location overlooking Santa Ana square. Just be aware that there are restaurants with outside seating in the square so you will definitely hear people if you have the windows open. However, it was not loud enough to disturb us with the windows closed. Good communication with property managers. Would stay here again if we make it back to Madrid.

##### Jeff

Stayed 2 nights in Sep 2024

### 4/10 Poor

#### Alex

Aug 20, 2025

Liked: Cleanliness, room comfort

Disliked: Communication

#### Give us all your personal Data! SCARY!

Personal Data personal data personal data AFTER you make a Non Refundable reservation, then you have to give all types of personal data, for everyone. DOB, Passport number, address, Email for each person in your room. Totally uncomfortable doing this. HOTELS.com first says unreasonable, then says you have to do it, or cance AND lose all your money. THEN you are asked to Download a KEY APP to open door, that gives access to your phone. THEN the arrival says somone will meet you on Arrival, but there is no one. Virtual Virtual. THEN showed up 3 hours early, room is ready. Want to put bags in room That will be an extra charge $$$ I would never rent from them again

##### Alex

Stayed 3 nights in Aug 2025

### 10/10 Excellent

#### Gilberto

Sep 5, 2025

Liked: Cleanliness, room comfort, communication

#### Excelente apartamento 

Excelente lugar para descansar. Súper limpio y muy cómodo 

##### Gilberto

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### Leandro

Jan 17, 2025

Liked: Cleanliness, room comfort, communication

#### Muito bom

Apartamento novíssimo, com todo o necessario. Camas super confortáveis, cozinha equipada. Único ponto negativo foi não terem nos avisado que o estacionamento em frente ao hotel (recomendado por eles próprios) não estava disponível, por estar em obras. Perdi um bom tempo circulando pelo centro, tentando achar uma solução. 

##### Leandro

Stayed 3 nights in Jan 2025

### 10/10 Excellent

#### Marvin

Jun 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Top locatie. Mooie en schone kamers. Overal dichtbij. Goede en hulpzame communicatie per whatsapp! Aanrader! Volgende keer Madrid weer hier boeken 

##### Marvin

Stayed 2 nights in Jun 2024

### 8/10 Good

#### ezio kiyochi mituo

Apr 17, 2024

Liked: Cleanliness, room comfort

Disliked: Communication

#### O custo beneficio foi bom

Foi boa, porém no check-in foi confuso, não houve uma orientação correta, ficamos em frente a acomodação sem saber como proceder o check-in, ai tinha uma pessoa na entrada da acomodação, que nos orientou e nos forneu a chave de acesso do apto.

##### ezio kiyochi mituo

Stayed 3 nights in Apr 2024

### 10/10 Excellent

#### Verified traveller

Nov 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a wonderful apt. in the center of Madrid with access to everything; very nice and comfortable for 3 people and would stay here again / thank you, jc

##### Verified traveller

Stayed 3 nights in Nov 2019

### 8/10 Good

#### Verified traveller

Jun 19, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Beautiful apt in great area-mgt needs improvement

Location and apartment were great but there were a number of issues related to getting into apartment that were very frustrating including being locked out several times when we had to call company in Salamanca to try to open the door electronically. Serious absentee management problems with staff with limited English that have trouble helping solve problems. No mention of a Cleaning fee to paid before hand & apartment web site doesn’t have helpful contact info such as their WhatsApp.

##### Verified traveller

Stayed 3 nights in May 2019

### 10/10 Excellent

#### Verified traveller

Jun 19, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Clean, comfortable with a fully equipped kitchen with washer & dryer!

##### Verified traveller

Stayed 3 nights in Jun 2019

### 2/10 Terrible

#### Angelo

Mar 27, 2019

Disliked: Cleanliness, staff & service, room comfort

Es un engaño. Te cobran 50 Euros adicionales por obtener un codigo de acceso. No hay nadie con quien quejarte y no te queda mas que pagar. No regresaria por nada. Y su sistema me cobro doble. Me cobró 100 Euros 

##### Angelo

Stayed 1 night in Mar 2019

### 10/10 Excellent

#### Ricardo

Feb 5, 2025

Liked: Cleanliness, room comfort, communication

##### Ricardo

Stayed 2 nights in Jan 2025

### 4/10 Poor

#### Rauno

Oct 14, 2023

##### Rauno

Stayed 6 nights in Oct 2023

### 10/10 Excellent

#### Ilaria

Aug 21, 2023

Liked: Cleanliness, property conditions & facilities, communication

##### Ilaria

Stayed 2 nights in Aug 2023

### 10/10 Excellent

#### Claudia

Jul 7, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

##### Claudia

Stayed 1 night in Jul 2019

### 10/10 Excellent

#### Expedia

Mar 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Expedia

Stayed 3 nights in Feb 2019

### 10/10 Excellent

#### Jason

Feb 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Jason

Stayed 4 nights in Feb 2019

### 10/10 Excellent

#### Xira

Jan 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Xira

Stayed 2 nights in Jan 2019

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