Title: Hotel Puerta América - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta América Luxury hotel with 2 restaurants and bars ![Porch](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/3cc9c093.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/62c7a311.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/baea194c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/a737ae9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/46e0d4a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerta América in Madrid offers rooftop views and vibrant spaces. Enjoy the seasonal outdoor pool, nightclub, two on-site restaurants, and a coffee shop/cafe. Nearby parks and gardens are perfect for afternoon strolls. VIP Access 8.6 Excellent ## Popular amenities - - Bar - Parking available - Pool - Room service - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/9dffa315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains - 484 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Executive Suite | City view](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/7c7bc018.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains - 645 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/f5c36d7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zaha Hadid Space Club 9.8 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Private bathroom - 323 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/31fdf488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/9dc070b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/5e7cedb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/899293a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zaha Hadid Space Club - Sleeps 2 ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/4784e40e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 58 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains Private bathroom - 323 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ### Junior Queen Suite-Non-Smoking - Sleeps 2 ## You may also like Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,075 reviews CA $245 CA $269 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=260e5358-c546-4333-b448-c165467722c9&top_cur=CAD) Ad ![Pool](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/18b21dd0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Madrid Tower Fuencarral-El Pardo - Hot tub - Spa - Free WiFi - Restaurant 8.6 Excellent 1,001 reviews CA $264 CA $291 total includes taxes & fees Dec 3 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.44065%2C-3.66948&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rXxnf7w2HN5StEo5PcA6CIi4Ti0=) Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002 #### What's nearby - Plaza de Toros de Las Ventas - 15 min walk - 1.3 km - Movistar Arena - 3 min drive - 2.5 km - Bernabéu Stadium - 5 min drive - 3.2 km - Gran Via - 5 min drive - 4.3 km - El Retiro Park - 7 min drive - 6.4 km #### Getting around - Cartagena Station - 3 min walk - Nuevos Ministerios Station - 5 min drive - Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive #### Restaurants - ‪Skynight - ‬1 min walk - ‪Milwaukee - ‬4 min walk - ‪Peggy Sue's - ‬5 min walk - ‪Reblochón - ‬4 min walk - ‪la chalana - ‬4 min walk ## About this property ### Hotel Puerta América Luxury boutique hotel near Movistar Arena Consider a stay at Hotel Puerta América and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, babysitting (surcharge), and tour/ticket assistance - 5 meeting rooms, wedding services, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 315 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and air conditioning. More amenities include: - Childcare services and free infant beds - Free toiletries and hair dryers - Digital channels, daily housekeeping, and desks ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201729/50d25027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Atrium Ciudad Lineal - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,005 reviews CA $130 CA $143 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2201729&PinnedHotelID=2201729&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/18900/18863/58bae7f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,004 reviews CA $221 CA $243 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18863&PinnedHotelID=18863&HadPinnedHotel=true®ionId=-1&adults=2) ![Rock Star Suite](https://images.trvl-media.com/lodging/67000000/66910000/66907000/66906927/f79da699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Madrid Arganzuela - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,023 reviews CA $126 CA $138 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=874154&PinnedHotelID=874154&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Self parking on site (EUR 30 per day) - Extended parking on site (EUR 30 per night) ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 30 for adults and EUR 12.50 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Karrara Terrace - Lobby Bistro - The Observatory ### Things to do - Gym - Library - Seasonal outdoor pool ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - Business center - Conference center ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 12 floors - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from September 15 to June 15: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 60.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per accommodation, per day We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12.50 for children - Self parking fee: EUR 30.00 per day - Extended parking fee: EUR 30.00 per night - Housekeeping is available for an additional fee - Rollaway bed fee: EUR 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June 23 to September 15 Pool access available from 11:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Hotel Silken Puerta Hotel Silken Puerta America Puerta America Silken Puerta Silken Puerta America Silken Puerta America Madrid Hotel Silken Puerta America Madrid Hotel Puerta America Madrid Puerta America Madrid Hotel Puerta América Madrid Puerta América Madrid Puerta América Hotel Puerta America Silken Puerta America Hotel Madrid Silken Puerta America Hotel Hotel Puerta América Hotel Puerta América Hotel Hotel Puerta América Madrid Hotel Puerta América Hotel Madrid ## Frequently asked questions ### Does Hotel Puerta América have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. The pool is closed seasonally each year from September 15 to June 15. ### How much does it cost to stay at Hotel Puerta América? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta América on Dec 1, 2025 start from CA $210.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Puerta América pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Puerta América? > Self parking is available for EUR 30.00 per day. Extended parking is available for EUR 30.00 per night. ### What time is check-in at Hotel Puerta América? > Check-in begins at 3:00 PM. ### What time is check-out at Hotel Puerta América? > Check-out is at noon. ### Where is Hotel Puerta América located? > This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of San Camilo Hospital Quirón and Paseo de la Castellana. Bernabéu Stadium and Movistar Arena are also within 2 mi (3 km). Cartagena Station is only a 3-minute walk and Prosperidad Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Puerta América Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 533 8 - Good 281 6 - Okay 92 4 - Poor 48 2 - Terrible 19 ### 10/10 Excellent #### Alastair Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel, brilliant location, welcoming staff, amazing facilities and a great pool area! ![](https://a.travel-assets.com/ugc/hotel-reviews/491b3cfa-83b2-40a7-9bee-03e3a675424e-1753782951647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alastair Stayed 3 nights in Jul 2025 ### 8/10 Good #### keith Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great staff. Food could have been better and gym equipment basic ##### keith Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maria Alexandra Jun 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service, friendly staff, good amenities ##### Maria Alexandra Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rose Feb 23, 2025 Liked: Staff & service, amenities, property conditions & facilities Beautiful hotel ##### Rose Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Andrea M. Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, nice and unique property ##### Andrea M. Stayed 2 nights in Apr 2025 ### 8/10 Good #### keith May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here a few times now. Be careful on room choice, as some are a little "out there" but overall a great hotel, with great staff ##### keith Stayed 2 nights in Mar 2025 ### 8/10 Good #### Adrianna Apr 27, 2025 Liked: Cleanliness, staff & service Very friendly staff at the reception ##### Adrianna Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### John May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was very futuristic. Everything worked and the bed was comfortable and the staff were really nice and accomodatinf especially the room service people. Many thanks for everything ##### John Stayed 2 nights in May 2025 ### 8/10 Good #### Bethany May 8, 2025 Liked: Cleanliness, staff & service, amenities Close to the metro, room wasnt great. ##### Bethany Stayed 3 nights in Apr 2025 ### 8/10 Good #### Stacey May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the food and the hotel was very nice. ##### Stacey Stayed 4 nights in May 2024 ### 10/10 Excellent #### Jordon Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff and very welcoming. ##### Jordon Stayed 4 nights in Sep 2024 ### 6/10 Okay #### loisett Apr 2, 2025 Liked: Staff & service Disliked: Cleanliness Bathroom ##### loisett Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Reina Lizzette Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it ##### Reina Lizzette Stayed 6 nights in May 2024 ### 10/10 Excellent #### Daniel Adam Horan Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fantastic hotel, well located and with Friendly & helpful staff. Highly recommend. ##### Daniel Adam Horan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jose Oct 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Every thing was great ##### Jose Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Raul Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Modern and near Metro We have a great week at the hotel, was beautiful and with close access to the metro. Employees were friendly and assisted at all times, buffet area was great and my family enjoy the hotel. Definitely would comeback back on another trip to Madrid, is not in the center but the are is perfect and have good restaurants near. Raul from Puerto Rico 🇵🇷 Quality Properties PR ![](https://a.travel-assets.com/ugc/hotel-reviews/770EF4E3BFBA04245C7F8A4DEBE35159560EFBAD1735829302366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73C62C2512035027C313A64F248DD3E70FBBC83B1735829302574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C06A1B0F5A2BBE3C5ED69C848DD43C3DE97C11F1735829302525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4AD5317F01BC435F6D6F2061D59F49F8877DA56F1735829301600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 6 nights in Dec 2024 ### 6/10 Okay #### CAROL Jun 8, 2025 Disliked: Property conditions & facilities Rooms were nice, broken shower, broken bidet, refrigerator broken, shower floor broken. The trash can in the bathroom was also broken. They should consider fixing or replacing the amenities . We had to relocate to another room. Things were still not in good shape. ##### CAROL Stayed 6 nights in May 2025 ### 10/10 Excellent #### Maria May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and clean hotel. Staff is friendly. Location is good (15 min max from airport) and they have nearby metro and taxis as well. Also food at the restaurant is really good. Lots of options for breakfast. And for dinner they have good menu and food is tasty ##### Maria Stayed 4 nights in May 2024 ### 4/10 Poor #### Jose Jan 14, 2025 Disliked: Staff & service, property conditions & facilities, room comfort High cost and problems egen booked breakfast ##### Jose Stayed 1 night in Jan 2025 ### 8/10 Good #### Emma Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel located near metro station. The room was clean and well designed although was tired in some places, some of the furniture could do with replacing and the carpet too. Excellent staff and very attentive. Breakfast was great too , lots of choices, hot and cold selection, fresh fruit was delicious. I would definitely stay here again and love to experience a room on a different floor as each one is themed different - some very crazy but brilliant designs. ##### Emma Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Edward Krueger Jul 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By booking with Expedia, I was allowed to check in four hours early, which was HUGE as I could get into my room and sleep after an 8-hour flight from NYC. As an architect, this hotel is special, as the rooms on each floor are designed by different architects, many of them world-famous. ##### Edward Krueger Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### ARTHITAYA May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very nice and the hotel itself very close to the metro so it was super easy to travel to the city. However, you could hear when other room close their door during the night which bothered my sleep. Apart from that, it was a great hotel and trip! ##### ARTHITAYA Stayed 5 nights in May 2024 ### 6/10 Okay #### Kim May 18, 2024 Disliked: Amenities It is a nice hotel but I stayed in the hotel for a week but breakfast food was all exactly the same. Hotel doesn’t provide service water everyday. ##### Kim Stayed 5 nights in May 2024 ### 6/10 Okay #### michael Apr 11, 2024 Liked: Staff & service Good ##### michael Stayed 4 nights in Apr 2024 ### 8/10 Good #### Nuno Jul 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It's ok ##### Nuno Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.ca/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Hotel Liabeny](https://www.expedia.ca/Madrid-Hotels-Hotel-Liabeny.h598707.Hotel-Information) > > [Hotel Preciados](https://www.expedia.ca/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Madrid-Hotels-Hotel-Europa.h12591643.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [NH Madrid Nacional](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Nacional.h523313.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [SLEEP’N Atocha – B Corp Certified](https://www.expedia.ca/Madrid-Hotels-SLEEPN-Atocha-B-Corp-Certified.h5880421.Hotel-Information) > > [NH Collection Madrid Gran Vía](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Palacio de los Duques Gran Meliá - The Leading Hotels of the World](https://www.expedia.ca/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.ca/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Hotel Francisco I](https://www.expedia.ca/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.ca/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Hyatt Centric Gran Via Madrid](https://www.expedia.ca/Madrid-Hotels-Hyatt-Centric-Gran-Via-Madrid.h20113119.Hotel-Information) > > [Gran View Apartments](https://www.expedia.ca/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Four Seasons Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Four-Seasons-Hotel-Madrid.h41046184.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.ca/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Radisson Blu Hotel, Madrid Prado](https://www.expedia.ca/Madrid-Hotels-Radisson-Blu-Hotel.h3056391.Hotel-Information) > > [Hotel Regina](https://www.expedia.ca/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information) > > [Hotel Indigo Madrid - Gran Via by IHG](https://www.expedia.ca/Madrid-Hotels-Hotel-Indigo-Madrid-Gran-Via.h6544887.Hotel-Information) > > [Hotel Emperador](https://www.expedia.ca/Madrid-Hotels-Hotel-Emperador.h915.Hotel-Information) > > [Hotel Atlantico Madrid](https://www.expedia.ca/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information) > > [NH Collection Paseo del Prado](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Paseo-Del-Prado.h1903400.Hotel-Information)