Thank you Nadine for taking the time to share your experience with us! We are glad to see that you've enjoyed your stay at Canopy Madrid Castellana and appreciate our location near to the airport and city center as well. We remain at your disposal and look forward to receiving you soon!

Gracias Daniel por el tiempo dedicado a dejarnos tu feedback positivo. En Canopy, nos esforzamos por brindar un servicio excepcional y garantizar que nuestros huéspedes se sientan cómodos y bien atendidos. Esperamos poder recibirte nuevamente en el futuro en tu nuevo hogar en Madrid. ¡Gracias por elegir nuestro hotel y por compartir tu satisfacción con nosotros!

Thank you Fouad for sharing your feedback about your recent stay with us.We hope to have the chance to receive you again soon so we can make your stay a more enjoyable one next time.We remain at your disposal.Best regards,

Thank you Stéphane for your recent stay at our hotel and for sharing your experience with us!We are glad to know that you've enjoyed the #CanopyVibes and services offered.We hope to receive you again soon in your new home in Madrid.Kind regards,

Thank you Adriatik for sharing your experience with us!! We are pleased to know that you enjoyed your stay with us. It has been a pleasure having you and we hope to receive you again in your new home in Madrid. Greetings,

Gracias Ramón por el tiempo dedicado en dejarnos tu puntuación 8*!Estamos encantados de saber que has disfrutado de nuestras instalaciones y de las #CanopyVibes.Ha sido un placer recibirte y esperamos volver a hacerlo muy pronto en tu nuevo hogar en Madrid!

Gracias Akli por el tiempo dedicado a dejarnos tu puntuación 10*!Estamos encantados de saber que has disfrutado de nuestras instalaciones y de las #CanopyVibes.Ha sido un placer recibirte y esperamos volver a hacerlo muy pronto en tu nuevo hogar en Madrid!

Thank you Lea for taking the time to leave us this amazing 5* review!We are glad to know that you've enjoyed our hotel and feel proud of your special mention to our enthusiasts team!!It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid.Kind regards,

Thank you Sekouba for taking the time to leave us your 10* rate.We are glad to know that you've enjoyed our hotel and the #CanopyVibes.It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid!Kind regards,

Thank you Eva for the time dedicated to leaving us your 10* review! We are delighted to know that you have enjoyed our hotel facilities and feel proud of your special mention to our enthusiasts team. It has been a pleasure to welcome you and we hope to do it again very soon in your new home in Madrid! Kind regards,

Thank you Marie for taking the time to leave us your 10* rate! We are glad to read that you've enjoyed our hotel and the #CanopyVibes. It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid! Kind regards,

Thank you Felder for taking the time to leave us your 5* rate and amazing review! We are glad to read that you've enjoyed our hotel and the #CanopyVibes. It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid! Kind regards,

Thank you Cherif for taking the time to leave us your 5* rate and amazing review! We are glad to read that you've enjoyed our hotel and the #CanopyVibes. It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid! Kind regards,

Thank you Thierry for taking the time to leave us this 8/10 rate regarding your stay with us. We look forward to receive you again very soon at your new home in Madrid. Kind regards,

Hello Janet,I sincerely apologize for the disturbance you experienced during your stay with us. We understand how important a quiet and peaceful environment is for our guests, and I am truly sorry that this was not the case during your visit.The incident you mentioned was an unfortunate situation that was beyond our control, and we regret that it affected your stay. We have been in touch with local authorities to ensure that such disturbances are minimized in the future.We appreciate your feedback and hope you will consider staying with us again, giving us the opportunity to provide you with a more enjoyable experience.Kind regards,LucíaGuest Experience ManagerCanopy Madrid Castellana Hotel

Hello Diana,Thank you for your positive feedback! We are delighted to hear that you appreciated our central location in Madrid. Being situated in such a convenient area allows our guests to easily explore and enjoy all that the city has to offer.We look forward to welcoming you back on your next visit to Madrid.Best regards,LucíaGuest Experience ManagerCanopy Madrid Castellana Hotel

Hola Yazmin!Muchas gracias por elegir Canopy Madrid Castellana para tu estancia en la ciudad y por compartir tu puntuación.Esperamos volver a verte muy pronto.Atentamente,Canopy Team

Hello Anais,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our hotel's great location near the soccer stadium and that you found our rooftop pool and bar to be excellent hangout spots.However, we apologize for any inconvenience caused by the key lock-out policy at noon. Your comments are invaluable to us, and we will certainly take them into consideration as we strive to improve our services for future guests.We hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,LucíaGuest Experience ManagerCanopy Madrid Castellana Hotel

Hola Eusebio!¡Gracias por tus amables palabras! Nos alegra mucho saber que te ha gustado la decoración de nuestro hotel. Nos esforzamos por crear un ambiente acogedor y agradable para todos nuestros huéspedes, y es gratificante recibir comentarios positivos como el tuyo.Esperamos verte de nuevo pronto en Canopy Madrid Castellana Hotel.Saludos cordiales!Canopy Team

Hello Mary,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's convenient location, especially for attending the soccer game. Providing easy access to nearby attractions is one of our priorities, and we're glad we could contribute to a seamless experience for you.We're also thrilled that you found our hotel to be clean and well-maintained. Our housekeeping team works diligently to ensure a comfortable and inviting environment for all our guests, and it's rewarding to receive such positive feedback.It's fantastic to know that you found our rooms spacious. We believe that ample space is essential for a comfortable stay, and we're glad we could accommodate your needs in this regard.We hope to have the pleasure of welcoming you back to Canopy Madrid Castellana Hotel in the future.Best regards,Lucía EstebanGuest Experience ManagerCanopy Madrid Castellana Hotel

Hello William,Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience during your stay with us.We're delighted that you found our beds comfortable. Ensuring a restful night's sleep is important to us, and we're glad we could provide you with a comfortable sleeping environment.We're also pleased to hear that you enjoyed the unique and guest-friendly design of our bathroom area. Creating a welcoming and functional space for our guests is something we strive for, and we're happy that you appreciated this aspect of your stay.While we're glad you enjoyed the views from the 6th floor, we appreciate your feedback regarding the stairwell size. We'll certainly take this into consideration as we continue to enhance the safety and comfort of our facilities.It's fantastic to know that you enjoyed our breakfast buffet. We're committed to offering a wide selection of fresh and delicious foods to cater to our guests' diverse preferences, and we're glad you found the variety to your liking.We hope to have the pleasure of welcoming you back to Canopy Madrid Castellana Hotel in the future.Best regards,Lucía EstebanGuest Experience ManagerCanopy Madrid Castellana Hotel

Hello Wai Tai,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel's location near the Bernabeu Stadium superb. We strive to provide our guests with convenient access to nearby attractions, and we're glad you enjoyed this aspect of your stay.We're also delighted that you found your room stylish and clean. Maintaining high standards of cleanliness and comfort is a top priority for us, and it's rewarding to know that we met your expectations.We look forward to welcoming you back for another enjoyable stay at Canopy Madrid Castellana Hotel.Warm regards,Lucía EstebanGuest Experience ManagerCanopy Madrid Castellana Hotel

Hola Jose Rigoberto!Muchas gracias por elegir Canopy Madrid Castellana para tu estancia en la ciudad y por compartir tu puntuación.Esperamos volver a verte muy pronto.Atentamente,Canopy Team

Hello Aidán,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel lovely.We apologize for the inconvenience you experienced with the evening bar staff's responsiveness. Rest assured, we'll address this matter with our team to ensure prompt and attentive service at all times.Regarding our location, we appreciate your understanding. Many of our guests choose us precisely because we are one of the closest hotels to the Bernabeu stadium, offering easy access to events and attractions in the Azca district.We hope to have the opportunity to welcome you back and provide you with an even better experience.Best regards,LucíaGuest Experience ManagerCanopy Madrid Castellana Hotel