Title: Menjaga Bay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Menjaga Bay A peaceful retreat where guests can relax with aromatherapy treatments and discover authentic local cuisine at the on-site restaurant ![Water view](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/d9198d72.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Twin Sea Suite, Overwater](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/da2dc0d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/78048945.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master King Mountain Suite, Private Pool and Exceptional View | Balcony view](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/bcdde579.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Sea Suite, Overwater](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/e9b553af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers at Menjaga Bay relax by the firepit in the evening and start their days with a freshly cooked breakfast. The Kilimutu Restaurant offers dishes with local flavors, and staff can arrange tours to explore the region. 9.2 Wonderful ## Popular amenities - Bar - Pool - Spa - Breakfast included - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=98296040&PinnedHotelID=98296040&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Superior Twin Mountain Suite](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/05845a5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Mountain Suite ### Highlights Deck/patio Separate sitting area Air conditioning Connecting rooms available Hypo-allergenic bedding Down duvet Ceiling fan Memory foam bed - 431 sq ft - Bay view - Sleeps 3 - 2 Twin Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/992988df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Mountain Suite, Private Pool 8.0 Very good 1 review ### Highlights Deck/patio Separate sitting area Private pool Air conditioning Connecting rooms available Hypo-allergenic bedding Down duvet Ceiling fan - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Master King Mountain Suite, Private Pool and Exceptional View](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/5a467df1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master King Mountain Suite, Private Pool and Exceptional View ### Highlights Deck/patio Separate sitting area Private pool Air conditioning Connecting rooms available Hypo-allergenic bedding Down duvet Ceiling fan - 452 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Water view](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/d9198d72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Sea Suite, Overwater ### Highlights Deck/patio Separate sitting area Air conditioning Connecting rooms available Hypo-allergenic bedding Down duvet Ceiling fan Memory foam bed - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Living area](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/66577c1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Sea Suite, Overwater ### Highlights Deck/patio Separate sitting area Air conditioning Connecting rooms available Hypo-allergenic bedding Down duvet Ceiling fan Memory foam bed - 431 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ![Aerial view](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/292f7043.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Sea Suite, Overwater - Sleeps 2 ### Superior Twin Mountain Suite - Sleeps 2 ![Pool](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/0d9457b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master King Mountain Suite, Private Pool And Exceptional View - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/99000000/98300000/98296100/98296040/05f62015.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Mountain Suite, Private Pool - Sleeps 2 ### Deluxe Twin Sea Suite, Overwater - Sleeps 2 ### Mountain Cocoon Superior Double Room - Sleeps 2 ### Overwater Bungalow - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMacang-Tanggar-Hotels-Menjaga-Bay.h98296040.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMacang-Tanggar-Hotels-Menjaga-Bay.h98296040.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.54652%2C119.83340&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EaChkSKKGnR6gqLAs9yOsja3fCo=) Maccan tanggar Komodo, Macang Tanggar, Nusa Tenggara Timur, 86763 #### Restaurants - ‪Maison Belmont - ‬32 min drive - ‪Treetop Seafood Restaurant - ‬32 min drive - ‪Artomoro Restaurant - ‬32 min drive - ‪Happy Banana Sushi - ‬33 min drive - ‪Back to Bajo Cafe & Resto - ‬32 min drive ## About this property ### Menjaga Bay Luxury resort by the ocean Located close to Labuan Bajo Port, Menjaga Bay provides free cooked-to-order breakfast, a terrace, and a firepit. Active travelers can enjoy fishing at this resort. Treat yourself to a detox wrap, a deep-tissue massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at Kilimutu Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool - Airport pick-up service (surcharge), local meal delivery service, and a nature reserve - Massage treatment rooms, a dock, and tour/ticket assistance - A front-desk safe and outdoor furniture Room features All guestrooms at Menjaga Bay have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Bathrooms with rainfall showers and hair dryers - Decks/patios, wardrobes/closets, and separate sitting areas ## Similar properties ![Indoor pool, 2 outdoor pools, cabanas (surcharge), sun loungers](https://images.trvl-media.com/lodging/109000000/108380000/108375700/108375614/32583a15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Katamaran Hotel & Resort Komodo Labuan Bajo - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 34 reviews CA $189 CA $230 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=108375614&PinnedHotelID=108375614&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26960000/26959800/26959779/80480a48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AYANA Komodo Waecicu Beach Labuan Bajo - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 122 reviews CA $144 CA $177 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=42620030&PinnedHotelID=42620030&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun loungers, snorkeling](https://images.trvl-media.com/lodging/102000000/101350000/101340300/101340264/a5ddd4e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TA’AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo Labuan Bajo - On private beach - Pool - Spa - Kids pool 9.8 Exceptional 17 reviews CA $420 CA $508 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=101340264&PinnedHotelID=101340264&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/14000000/13170000/13168600/13168580/659f4e1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sudamala Resort, Seraya, Flores Labuan Bajo - On private beach - Pool - Spa - Restaurant 9.0 Wonderful 52 reviews CA $254 CA $308 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13168580&PinnedHotelID=13168580&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7410000/7406600/7406551/c7902b7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plataran Komodo Resort & Spa Labuan Bajo - On private beach - Pool - Spa - Parking included 9.4 Exceptional 116 reviews CA $346 CA $421 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=7406551&PinnedHotelID=7406551&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3900000/3899200/3899102/c024964a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bintang Flores Hotel Labuan Bajo - On private beach - Pool - Kids pool - Parking included 8.2 Very good 158 reviews CA $112 CA $138 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3899102&PinnedHotelID=3899102&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/38000000/37920000/37919900/37919864/83b1206d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seaesta Komodo Hotel & Hostel Labuan Bajo - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 71 reviews CA $75 CA $92 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=37919864&PinnedHotelID=37919864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100970000/100968400/100968353/f055958b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Seraya Resort Komodo Labuan Bajo - Pool - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=100968353&PinnedHotelID=100968353&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Airport pick-up shuttle (surcharge) from 7:00 AM to 5:30 PM at scheduled times and on request - Beach shuttle (surcharge) ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - Dragon Head Bar - Kilimutu Restaurant ### Things to do - Fishing - Full-service spa - Kayaking - Outdoor pool ### Conveniences - Laundry facilities - Safe at front desk - Virtual front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 1,076 square feet of conference space ### Outdoors - Dock - Firepit - Garden - In a nature reserve - On the bay - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Detox wraps - Hot stone massages - Hot tub - In-room massages - Outdoor treatment areas - Reflexology - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Electric kettle - Free bottled water - Limited room service - Meal delivery service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Laptop workspace - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests Guests driving to the property should contact this property in advance (e.g., directions) This property is accessible by boat. Departures from the resort to the port are available at 6 AM, 10:30 AM, and 4:30 PM. Departures from the port to the resort are available at 7 AM, 11:30 AM, and 5:30 PM. Fees apply for boat transfers outside of this schedule. ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children 12 and younger are not allowed at this property; All guests older than 12 are welcome Rollaway/extra beds are available for IDR 1200000.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: IDR 540000 per vehicle (maximum occupancy 4) - Rollaway bed fee: IDR 1200000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 13 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Menjaga Bay Resort Menjaga Bay Macang Tanggar Menjaga Bay Resort Macang Tanggar ## Frequently asked questions ### Does Menjaga Bay have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Menjaga Bay? > As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Menjaga Bay on Nov 2, 2025 start from CA $218.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Macang-Tanggar-Hotels-Menjaga-Bay.h98296040.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Menjaga Bay pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Menjaga Bay? > Menjaga Bay doesn't offer parking. ### What time is check-in at Menjaga Bay? > Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Menjaga Bay? > Check-out is at 11:00 AM. ### Does Menjaga Bay provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs 7:00 AM–5:30 PM on request. A fee of IDR 540000 per vehicle applies. ### Where is Menjaga Bay located? > Situated on the waterfront, this luxury resort is 9.7 mi (15.6 km) from Labuan Bajo Port and 13.1 mi (21 km) from Komodo National Park. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Menjaga Bay Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Amenities ### 9.0 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 10 8 - Good 2 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Christophe Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience staying in this remote and exclusive hotel. The staff was incredibly nice and pleasant and the accomodation was simply outstanding. ##### Christophe Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Issam Marwan Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing for honeymoon or escape or get away and take the ocean suite it’s worth it. ##### Issam Marwan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### James May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort was excellent very quiet clean staff friendly smiling all the time but helpful nothing was too much trouble Restaurant was excellent Sunsets was to die for Great place to do nothing or do some excellent tours Went to see 7 Komodo dragons The cave trip was great The staff help with fishing Wouldn't say a bad word about the resort ##### James Stayed 6 nights in May 2025 ### 10/10 Excellent #### Verified traveller Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing hotel! ##### Verified traveller Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Christopher Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was kind and friendly and the overwater bungalow we stayed in was dreamy. You get a perfect view of sunsets over the bay every night. Bathroom including shower was modern and convenient. Restaurant is really high quality and beautiful. Amazing time! ##### Christopher Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Sergio Alberto Oct 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome This place is wonderful and the staff is super helpful and attentive. ##### Sergio Alberto Stayed 3 nights in Sep 2024 ### 8/10 Good #### Allen Apr 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is absolutely amazing, a definite touch of paradise . The hotel and dining areas are amazing with excellent staff , thankyou Budi . It's a fantastic getaway in a fantastic location . Only reason I don't give it 5 stars was it was very difficult to get a straight answer out of one of the staff when it came to airport transfers and an organised private boat trip. Other than that brilliant and would definitely return😊 ##### Allen Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Thanh Hoang Nam Jul 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We booked an over-the-water villa two months in advance, requesting a front-row unit with a clear view for a romantic dinner. Instead, we were assigned a second-row villa with an obstructed view, despite the resort informing us of the assignment but not the view issue. Other villas offered better orientations and views, critical for special occasions. Disappointed, we raised the issue, but better villas were unavailable. We were offered a mountain suite for one night, misrepresented as equivalent to our villa, but it was a lower-category room with a tree-blocked view. The resort's claim that the suite matched our villa's value due to a private pool was misleading, leaving us feeling deceived. Communication with reception was challenging due to language barriers, requiring repeated clarifications. Our pre-booked dinner was overlooked until we prompted staff via WhatsApp. No escort was provided to the mountain suite, and we weren't warned about monkeys stealing items. The welcome email arrived post-check-in, and post-stay feedback was requested prematurely. Guest services, communication, and staff training need significant improvement. We had to repeatedly follow up on our requests due to apparent lack of staff management and supervision, leading to inconsistent and inefficient service delivery. However, the restaurant and bar staff were exceptional, delivering our private dinner with genuine care. ![](https://a.travel-assets.com/ugc/hotel-reviews/04cd1da9-85bf-4d55-9801-ebea83632359-1753542787345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2496238c-4df5-483b-8496-4808acc00f6d-1753542784287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thanh Hoang Nam Stayed 2 nights in Jul 2025 ### 6/10 Okay #### janique Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort in itself is a real slice of paradise. The Villas on the water are fantastic. They offer great views and the sunsets are amazing. The food and drinks are also great (although on the expensive side). 1) I personally did not realize when I booked that it was 45 minutes from Labuan bajo, 30 mins of which you have to do in a 4x4 because of the bumpy rocky road. To get out of the resort cost 700k so you’re kind of stuck there… it’s something to keep on mind if you want to do any tours. Also, the LB “tours“ don’t come to this hotel to pick you up. It’s not “included” in the Labuan bajo area. 2)The area of improvement is definitely with the front desk communication and marketing. They don’t have any excursion to propose except a few verbally (!), it’s complicated and the conditions and description keeps on changing every day. It’s really frustrating. One day I was told they could offer snorkelling the other day they couldn’t, then they suddenly remembered but they didn’t have any pictures of the boat, or any description of the excursion in itself! I have never seen that at any hotel in the world in 30 years. I finally did the tour (for 900k) which is more than twice the price in Gilli-t and Lombok but when I boarded, I saw that there was no guide (!) and that the boat was very small (2 passengers) and old and the passenger seat was broken. It does not really “match” the quality of the resort and certainly not the price. The tour is not safe. At the second spot, ##### janique Stayed 4 nights in Feb 2024 ### 8/10 Good #### Adele Aug 20, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Il Menjaga Bay Resort è un posto incantevole: curato nei dettagli, raffinato e immerso in una natura splendida. La struttura è tenuta benissimo e trasmette un’atmosfera di pace e relax già dal primo istante. Il personale è sempre gentile, attento e molto disponibile: ogni richiesta viene gestita con prontezza e grande professionalità, cosa che fa davvero la differenza durante il soggiorno. Un’esperienza che consiglio vivamente è il massaggio nella spa: semplicemente favoloso, uno dei migliori mai provati. Un altro punto di forza è la libertà di potersi godere le attività acquatiche senza restrizioni: snorkelling e kayak sono sempre a disposizione e permettono di esplorare una barriera corallina bellissima, a pochi passi dalla spiaggia. L’unica nota dolente riguarda la cena della prima sera: nel piatto del mio ragazzo, insieme al cibo, abbiamo trovato un insetto piuttosto grande (simile a un moscone). Lo staff è intervenuto subito, sostituendo immediatamente il piatto con uno nuovo, ma credo sia doveroso segnalare la questione. Da un resort di questo livello ci si aspetta una maggiore attenzione alla pulizia, soprattutto nella gestione delle verdure e dei piatti. Nel complesso resta un luogo meraviglioso che consiglio per bellezza, servizi e ospitalità, ma spero che in futuro si presti più cura a questo aspetto, così da rendere l’esperienza davvero impeccabile. ##### Adele Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### EMIKO Jul 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### EMIKO Stayed 4 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Great Canadian Casino Resort Toronto](https://www.expedia.ca/Toronto-Hotels-Great-Canadian-Casino-Resort-Toronto.h94900038.Hotel-Information) > > [Alila Ubud. 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