8/10 – Bien
Joyce B.
24 juin 2025
Points forts : Propreté
Nice place
Please be aware that you are assigned a "house" upon arrival. This means the interior may or may not look like the one on the VRBO listing. It's nice to walk through the park in and amongst the houses and trees. We did not use the indoor swimming pool. No where in the listing does it indicate you need to "rent" towels and linens if you don't bring your own which is what we had to do since we were coming from Canada. There was no soap or shampoo provided and just one roll of toilet paper. The kitchen is adequate, but the refrigerator is very small and there is no toaster. We are guessing there's no insulation in the house walls, as you can clearly hear people talking as they walk by your rental or leave early in the morning. Sadly, communication with Europarc was very poor. A month before our arrival, I noticed that we had not paid for our reservation (made in February). I contacted VRBO who said payment is made directly to Europarc via a link that Europarc would send to me. With VRBO's help I received the link after a long week of waiting and communicating with VRBO many times. Europarc did not respond to any messages sent to them via the VRBO listing. The office has limited operating hours: They said check-in was 4pm, but they called me at 2pm asking when I was going to arrive as they closed at 5pm. Overall, we did like the rental and its setting, but the non-communication ordeal and getting the link to pay took way too long and caused undue stress.
Joyce B.
Séjour de 4 nuits en juin 2025