Title: Best Western Grand Hotel Guinigi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Grand Hotel Guinigi Family-friendly hotel in Lucca's center offers a perfect base for relaxation at the bar or local exploration, with convenient train station access ## Photo gallery for Best Western Grand Hotel Guinigi ![Exterior - Best Western Grand Hotel Guinigi (Lucca)](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/1fcbdd1f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Best Western Grand Hotel Guinigi (Lucca)](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/a6254491.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served - Best Western Grand Hotel Guinigi (Lucca)](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/bb7aba35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Grand Hotel Guinigi (Lucca)](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/4da91a14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Grand Hotel Guinigi (Lucca)](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/b5f9cf3d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Grand Hotel Guinigi in Lucca offers a warm, welcoming atmosphere. Families love the playground and on-site restaurant. Guests enjoy the gym, dry cleaning, free self-parking, and high-speed WiFi. The staff is consistently praised for their helpfulness. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15192&PinnedHotelID=15192&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Deluxe Suite, Multiple Beds, Jetted Tub ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/92e5bde6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Jetted Tub 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Dining table Smart TV - 581 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Classic Room, 1 King Bed ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/d242c19d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.0 Wonderful 11 reviews ### Highlights Individually decorated Air conditioning Connecting rooms available Smart TV Renovated in 2023 Blackout drapes/curtains Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Twin Beds ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/d242c19d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 8.8 Excellent 3 reviews ### Highlights Individually decorated Air conditioning Connecting rooms available Smart TV Renovated in 2023 Blackout drapes/curtains Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Room, Multiple Beds ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/ea31dbf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds ### Highlights Individually decorated Air conditioning Connecting rooms available Smart TV Renovated in 2023 Blackout drapes/curtains Private bathroom Hair dryer - 226 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Suite, 1 King Bed, Terrace ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/99875c06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace 9.0 Wonderful 2 reviews ### Highlights Terrace Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Dining table Smart TV - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Room, Multiple Beds ![Family Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/20000/15200/15192/06f42c92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 7.6 Good 4 reviews ### Highlights Individually decorated Air conditioning Connecting rooms available Smart TV Renovated in 2023 Blackout drapes/curtains 6 bedrooms Private bathroom - 463 sq ft - 6 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucca-Hotels-Best-Western-Grand-Hotel-Guinigi.h15192.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucca-Hotels-Best-Western-Grand-Hotel-Guinigi.h15192.Hotel-Information) ## About the area Located in Lucca, Best Western Grand Hotel Guinigi is near a train station. Notable landmarks in the area include Walls of Lucca and Piazza dell'Anfiteatro. Torre delle Ore and Guinigi Tower are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Lucca travel guide](https://www.expedia.ca/Lucca.dx8481) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.84497%2C10.53330&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a4XMD3looHhTHqCmUhvuX-A8lHw=) Via Romana 1247, Lucca, LU, 55100 ### What's nearby - ![Basilica di San Frediano featuring a city, street scenes and a church or cathedral](https://images.trvl-media.com/place/6077000/585f1cba-069e-47e4-80b0-c21e2017adb0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of San Frediano 6 min drive \- 2.9 km - ![This is the city square of Lucca built on an ancient Roman amphitheatre located in the historical centre of Lucca. Grab a vino and try and imagine the days of Roman chariot races. ](https://images.trvl-media.com/place/8481/796a8822-27d4-48d2-9126-fca7e5d199ac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza dell'Anfiteatro 7 min drive \- 2.9 km - ![Guinigi Tower featuring views, a city and a sunset](https://images.trvl-media.com/place/6077014/1d402b37-21e4-4e68-97b3-ede372625d9a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guinigi Tower 7 min drive \- 2.9 km - Sanctuary of Santa Gemma 16 min walk \- 1.4 km - Walls of Lucca 19 min walk \- 1.7 km ### Getting around - Tassignano-Capannori Station 5 min drive - Galileo Galilei Airport (PSA) 44 min drive ### Restaurants - La Casermetta 3 min drive - Achille Bar 18 min walk - Guzman Bistrot 4 min drive - Mai \]\[ Mai 12 min walk - Bar Al Sottopasso 16 min walk ## About this property ### Best Western Grand Hotel Guinigi Upscale family-friendly hotel renovated in 2023 and located near Walls of Lucca Located close to Guinigi Tower and Piazza dell'Anfiteatro, Best Western Grand Hotel Guinigi provides a terrace, a garden, and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - Free self parking - Buffet breakfast (surcharge), bike rentals, and an electric car charging station - 8 meeting rooms, a water dispenser, and a vending machine - Guest reviews say great things about the helpful staff Room features All 167 individually decorated rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Other conveniences in all rooms include: - Highchairs, art supplies, and cribs/infant beds - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with satellite channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/920000/912700/912657/f5e8d9ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EXE Toscana Lucca Historical Center - Parking included - Free WiFi - Air conditioning - Gym 8.4 Very good 818 reviews CA $103 CA $128 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=912657&PinnedHotelID=912657&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18540000/18532500/18532426/644f1f6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Dimore del Borgo Lucca Historical Center - Parking included - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 117 reviews CA $157 CA $184 total includes taxes & fees Jan 25 - 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Pool - Pet friendly - Kids pool - Free WiFi 8.4 Very good 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=895026&PinnedHotelID=895026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Gym - Playground - TV in common areas ### Family friendly - Art supplies - Children's games - Crib (surcharge) - High chair - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 8 meeting rooms - Business center - Computer station - Conference center (8,396 square feet of space) - Coworking space ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (35 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Ballroom - Banquet hall - Built in 1993 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Local artist showcase - Reception hall - Renovated entire property - January 2023 - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Electrical adapters - Individual decor - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 12 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30 per night Cribs (infant beds) are available for EUR 12.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 10 per person - Pet fee: EUR 12 per pet, per day - Service animals are exempt from fees - Crib (infant bed) fee: EUR 12.0 per day - Rollaway bed fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT046017A1RN5L686W ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Best Western Grand Guinigi Best Western Grand Guinigi Lucca Best Western Grand Hotel Guinigi Best Western Grand Hotel Guinigi Lucca Best Western Hotel Guinigi Grand Guinigi Grand Hotel Guinigi Guinigi Grand Hotel Guinigi Hotel Hotel Guinigi Best Western Lucca Lucca Best Western Best Grand Guinigi Lucca Best Western Grand Hotel Guinigi Hotel Best Western Grand Hotel Guinigi Lucca Best Western Grand Hotel Guinigi Hotel Lucca ## Frequently asked questions ### Is Best Western Grand Hotel Guinigi pet-friendly? ### How much does it cost to stay at Best Western Grand Hotel Guinigi? ### How much is parking? ### What time is check-in at Best Western Grand Hotel Guinigi? ### What time is check-out at Best Western Grand Hotel Guinigi? ### Where is Best Western Grand Hotel Guinigi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Grand Hotel Guinigi Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 272 8 - Good 224 6 - Okay 41 4 - Poor 8 2 - Terrible 5 ## Reviews ### 8/10 Good #### Monica Oct 24, 2025 Liked: Cleanliness, staff & service Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby. ##### Monica Stayed 2 nights in Oct 2025 ### 8/10 Good #### Luljeta Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice modern hotel in downtown Lucca A very good and spacious hotel, huge rooms (we had a family suite) and very clean and comfy. Lots of closet space and very fresh. ##### Luljeta Stayed 2 nights in Jul 2025 ### 8/10 Good #### John Richard Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good accommodation and excellent restaurant. ##### John Richard Stayed 5 nights in Oct 2024 ### 8/10 Good #### Lewis May 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lucca for chilling Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel. ##### Lewis Stayed 1 night in May 2025 ### 10/10 Excellent #### Giulia Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with stunning views from the rooms! ##### Giulia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Raffaella Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff ##### Raffaella Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Linda Dec 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Western grand hotel Guiniji Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking! ##### Linda Stayed 1 night in Dec 2023 ### 10/10 Excellent #### patrick Aug 15, 2023 Liked: Property conditions & facilities Nice, clean, spacious room. Not really in a walkable location but a very nice place. ##### patrick Stayed 1 night in Aug 2023 ### 6/10 Okay #### Virgil Aug 5, 2024 Liked: Staff & service Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient ##### Virgil Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Piero Aug 23, 2025 Liked: Staff & service, amenities, property conditions & facilities Wifi wasnt very good. Lovely staff. ##### Piero Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Krassimira Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay! ##### Krassimira Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Sug Hyung Mar 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good parking, nice location, and good breakfast! ##### Sug Hyung Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Cristiano Apr 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, super clean, excellent restaurant, easy parking. ##### Cristiano Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Fernando Raul Jun 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Magnífico!!! ##### Fernando Raul Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Helen Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Good one stay before travelling g on to airport ##### Helen Stayed 1 night in Oct 2024 ### 10/10 Excellent #### boaz Jun 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good service, we loved it ##### boaz Stayed 1 night in May 2023 ### 10/10 Excellent #### Dwayne May 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place. ##### Dwayne Stayed 2 nights in Apr 2023 ### 8/10 Good #### Maria Lisa Apr 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Nice location. Friendly staff. Clean. ##### Maria Lisa Stayed 1 night in Apr 2023 ### 6/10 Okay #### Grahame Oct 17, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort For the price I’d rate the Best Western Guinigi as only ok and could do better. There were some niggles that should not have happened at a hotel for this price and purporting to be a 4 star experience. Firstly room service was average with a particular gripe of the staff never putting new cups and saucers in the room (this happened 4 times out of the 6 days I spent at the hotel), meaning I had to go down myself from the fourth floor to reception and get from the bar staff. Annoying in itself but made worse by the attitude of the staff who offered no apologies and didn’t seem to understand that it was an issue. Also only one teabag was allowed it appeared in the room and even that was forgotten about on the last two nights. Considering the cost of the room (approx £130 a night) you would have thought they could afford more. Also it was not made clear until checkout that the bottled water in the fridge was not complimentary and charged at 3 euros a bottle. The room was a really nice size with a huge king size bed but the mattress was as hard as nails which did not make for a good night’s sleep. Air conditioning was good although broke down on my last night which I alerted reception to on check out. Cleaning standard was generally good. Location was a little out of town, about 20-25 minutes walk which was ok for me. There is a half hourly bus service during the week into town also. ##### Grahame Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### renate Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent! ##### renate Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Mike Apr 28, 2025 I got this hotel as alternate solution provided by Tour operator due to canceled reservation of different hotel. Hotel is located outside of Lucca - in the middle of nowhere. Not good for travelers without a car. No free water at the rooms even if it's rated as four stars hotel. It's a shame that a hotel is not providing it for free when a room costs nearly 180€/night. I even think that for a four stars rated hotel it should work on a few details. For me it is currently not a four stars hotel. ##### Mike Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Enrique Jan 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Enrique ### 10/10 Excellent #### Alexandre Aug 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel. ##### Alexandre Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Ilya Sep 1, 2024 Liked: Staff & service Disliked: Property conditions & facilities Clean, but extremely faceless and undecorated room interiors ##### Ilya Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Christopher Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Handy for Lucca Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk. ##### Christopher Stayed 7 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.ca/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Borgo Scopeto Wine & Country Relais](https://www.expedia.ca/Castelnuovo-Berardenga-Hotels-Borgo-Scopeto-Relais.h1277546.Hotel-Information) > > [Hotel President Viareggio](https://www.expedia.ca/Viareggio-Hotels-Hotel-President-Viareggio.h1089282.Hotel-Information) > > [Hotel Mulino di Firenze, WorldHotels Crafted](https://www.expedia.ca/Florence-Hotels-Mulino-Di-Firenze.h3619961.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Castello Vicchiomaggio](https://www.expedia.ca/Greve-In-Chianti-Hotels-Castello-Vicchiomaggio.h7564854.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.ca/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Castello di Spaltenna- Small Luxury Hotels of the World](https://www.expedia.ca/Gaiole-In-Chianti-Hotels-Castello-Di-Spaltenna.h2540741.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Villa di Piazzano - Small Luxury Hotel of the World](https://www.expedia.ca/Cortona-Hotels-Villa-Di-Piazzano-Small-Luxury-Hotel-Of-The-World.h971985.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.ca/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Borgo Vescine](https://www.expedia.ca/Radda-In-Chianti-Hotels-Il-Borgo-Di-Vescine.h1180553.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa ](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Castello Di Vicarello](https://www.expedia.ca/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information)