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Cloud9 Hotel

3.0 star property
Hotel in Lubumbashi with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Cloud9 Hotel

2 restaurants, breakfast, lunch, dinner served; Halal dishes
Deluxe Twin Room, Patio
Bar (on property)
Exterior
Reception
Step into Cloud9 Hotel and indulge in a daily manager's reception, coffee shop treats, or delicious meals at the two on-site restaurants. With free WiFi, luggage storage, and a cozy fireplace in the lobby to unwind by, guests have praised this hotel’s welcoming atmosphere.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Room options

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About the area

Map
400, Croisement des avenue kapenda, et LDK quartier Makutano commune, Lubumbashi, Kapenda

What's nearby

  • Lubumbashi Zoological Park - 9 min walk - 0.8 km
  • Musée National de Lubumbashi - 3 min drive - 2.3 km
  • University of Lubumbashi - 5 min drive - 5.0 km
  • Lubumbashi Golf Club - 6 min drive - 5.4 km
  • Frederic Kibassa Maliba Stadium - 6 min drive - 5.0 km

Restaurants

  • ‪Hotel Planet Hollybum - ‬3 min drive
  • ‪Hotel Lubumbashi - ‬15 min walk
  • ‪Arche De Noé - ‬8 min drive
  • ‪Le Boucher - ‬4 min drive
  • ‪Restaurant La Francoise - ‬5 min walk

About this property

Cloud9 Hotel

Property highlights
A free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Cloud9 Hotel. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Halal dishes. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • Free self parking
  • Luggage storage, a TV in the lobby, and a reception hall
  • Coffee/tea in the lobby and a 24-hour front desk
Room features
All guestrooms at Cloud9 Hotel boast comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Patios, daily housekeeping, and desks

Languages

English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SKY9 RESTAURANT

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cloud9 Hotel Hotel
Cloud9 Hotel Lubumbashi
Cloud9 Hotel Hotel Lubumbashi

Frequently asked questions

Is Cloud9 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cloud9 Hotel?

Self parking is free at this property.

What time is check-in at Cloud9 Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available from 11:30 AM– 6:00 PM for a fee of USD 80.

What time is check-out at Cloud9 Hotel?

Check-out is at 11:00 AM.

Where is Cloud9 Hotel located?

Situated in Lubumbashi, this hotel is 0.3 mi (0.5 km) from Lubumbashi Zoological Park and 1.5 mi (2.4 km) from Musée National de Lubumbashi. Lubumbashi Golf Club and Frederic Kibassa Maliba Stadium are also within 6 mi (10 km).

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Cloud9 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle sehr freundlich.
Stayed 7 nights in Nov 2024

4/10 Poor

Ghislain

Liked: Cleanliness
Disliked: Staff & service
Cette fois ci la réception et le service du personnel n'etaient pas anla hauteur des attentes.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024